Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81173 Views
  • 19 replies
  • 37 likes
  • 81173 Views
  • 19 replies
  • 37 likes

Discount for High school students

Hi!I bought premium student account today but it still free account.ı uploaded mine university transktript but it still free account.ı wanna use premium spotify,when can ı use premium account? Please Help me.thanks everyone.!

  • Newbie
  • Hi! I bought premium student account today but it still free account. ı uploaded mine university transktript but it still free account. ı wanna use premium spotify,when can ı use premium account?&...
  • Keanu_C
  • Community Legend
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

Solved!! No prompt to skip duplicates

When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs I'm adding are already in the playlist or go do it ...

  • Regular
  • When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs ...
  • FearfulSymmetry
  • Regular
  • 1707 Views
  • 1 replies
  • 0 likes
  • 1707 Views
  • 1 replies
  • 0 likes

Automatic downloads

Hey so is there any setting or tweak to be changed to stop the app fromautomatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline unless i specifically select one.

  • Newbie
  • Hey so is there any setting or tweak to be changed to stop the app from automatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline un...
  • twangothan
  • Newbie
  • 2625 Views
  • 2 replies
  • 1 likes
  • 2625 Views
  • 2 replies
  • 1 likes

Musik wird nicht gespeichert

Hallo, wenn ich Lieder über meine Spotify App speicher, finde ich sie immer unter "Songs", so wie es auch sein sollte. Meine ganze Bibliothek ist dort, all die Lieder die ich über Monate per PC, iPad oder iPhone gespeichert habe. Allerdings habe ich ...

  • Newbie
  • Hallo,   wenn ich Lieder über meine Spotify App speicher, finde ich sie immer unter "Songs", so wie es auch sein sollte. Meine ganze Bibliothek ist dort, all die Lieder die ich über Monate per...
  • 857 Views
  • 0 replies
  • 1 likes
  • 857 Views
  • 0 replies
  • 1 likes

Queue Function Stupid

What the heck is with the queue function on Spotify, it's the worst I've ever seen. On iOS you can't clear the queue, if something is accidentally added then you have to manually remove it all. On the desktop app there is no clear way to clear the qu...

  • Newbie
  • What the heck is with the queue function on Spotify, it's the worst I've ever seen. On iOS you can't clear the queue, if something is accidentally added then you have to manually remove it all. On th...
  • whoisthatnigga
  • Casual Listener
  • 1080 Views
  • 1 replies
  • 7 likes
  • 1080 Views
  • 1 replies
  • 7 likes

Solved!! Can I set Spotify Premium to playback on WiFi only

Hi I am wondering if anyone help? I generally use Spotify Premium on the iphone via WiFi around the house. However occasionally the connection reverts to 3G. I am concerned that I may not notice the switch and I may eat into my data allowance. I am a...

  • Visitor
  • Hi I am wondering if anyone help?   I generally use Spotify Premium on the iphone via WiFi around the house. However occasionally the connection reverts to 3G. I am concerned that I may not ...
  • 1213292079
  • Casual Listener
  • 63498 Views
  • 22 replies
  • 13 likes
  • 63498 Views
  • 22 replies
  • 13 likes

5FDP album "Got Your Six" isn't working

Hey, I was just wondering why 5FDP's album "Got Your Six" isn't working. I downloaded it and when I would try to listen it would then slip through each song of the album and then play some random song. This would work even when I only have the album ...

  • Regular
  • Hey, I was just wondering why 5FDP's album "Got Your Six" isn't working. I downloaded it and when I would try to listen it would then slip through each song of the album and then play some random son...
  • user-removed
  • Not applicable
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

I keep getting error 3103 when i try to load any content via spotify on my bose aps

Can so eone please help - I cant load any spotify content via my bose app. I can see everything but as soon as i try to pay content it just defaults to error 3103 - can anyone help.

  • Newbie
  • Can so eone please help - I cant load any spotify content via my bose app. I can see everything but as soon as i try to pay content it just defaults to error 3103 - can anyone help.
  • 1377 Views
  • 0 replies
  • 0 likes
  • 1377 Views
  • 0 replies
  • 0 likes

Can you "save" an album without saving every single song on the favorite song list?

I "saved" a few albums so that I could access them quickly later. Turns out every single song from each of these albums was also saved to the "Songs" list. So now I have about 200 album-based songs to scroll through before getting to individual songs...

  • Casual Listener
  • I "saved" a few albums so that I could access them quickly later. Turns out every single song from each of these albums was also saved to the "Songs" list. So now I have about 200 album-based songs t...
  • goldquest
  • Newbie
  • 25653 Views
  • 16 replies
  • 84 likes
  • save album
  • 25653 Views
  • 16 replies
  • 84 likes

Solved!! when i can use apple's siri to spotify

Is there going to be some voice commands to siri where i can play music for spotify?Example: "hey siri play wolves for spotify

  • Casual Listener
  • Is there going to be some voice commands to siri where i can play music for spotify? Example: "hey siri play wolves for spotify
  • iGrzybowski
  • Newbie
  • 39319 Views
  • 4 replies
  • 0 likes
  • 39319 Views
  • 4 replies
  • 0 likes

[Bug] [iOS] [Now playing][Playback] Next track playback position

After „Next track” button is selected, the next track starts playing from a random playback position. It should play from the start.If a track is paused and the button is pressed; or if a track is rewinded to very start and the button is pressed – an...

  • Casual Listener
  • After „Next track” button is selected, the next track starts playing from a random playback position. It should play from the start. If a track is paused and the button is pressed; or if a track is ...
  • 898 Views
  • 0 replies
  • 1 likes
  • app v. 8.4.48
    bug
    iOS
    ios 11.3
    Mobile
    Now playing
    playback
  • 898 Views
  • 0 replies
  • 1 likes

My Daily Mix 1 won't play

When I press play for my Daily mix 1, nothing happens. The song that im currently playing continues to play. All of my other daily mixes, playlists, and stations work fine.

  • Newbie
  • When I press play for my Daily mix 1, nothing happens.  The song that im currently playing continues to play.  All of my other daily mixes, playlists, and stations work fine.
  • maus_kättchen
  • Newbie
  • 7065 Views
  • 6 replies
  • 1 likes
  • 7065 Views
  • 6 replies
  • 1 likes

Sync

How do I syc the play list on my computer with my iphone?

  • Casual Listener
  • How do I syc the play list on my computer with my iphone?
  • TOZ
  • Casual Listener
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

Solved!! Radio And auto play missing - Israel

Hello. I've seen some answers about that issue but they are not satisfying at all.If it's because israel is a new country on spotify - How come it available on the desktop app ? and on the android app? In order to enjoy the song radio feature I need ...

  • Casual Listener
  • Hello.  I've seen some answers about that issue but they are not satisfying at all. If it's because israel is a new country on spotify - How come it available on the desktop app ? and on ...
  • augustya
  • Gig Goer
  • 2157 Views
  • 7 replies
  • 0 likes
  • autoplay
    iOS
    song radio
  • 2157 Views
  • 7 replies
  • 0 likes

Integration of Spotify and BMW Connected Drive

Anyone having an erratic connection with BMW ? I have a 64 plate 4 series and an up to date iPhone update. Spotify just seems to connect when it likes ? I’ve tried re installing, usb connectivity, restarting phone etc

  • Casual Listener
  • Anyone having an erratic connection with BMW ? I have a 64 plate 4 series and an up to date iPhone update. Spotify just seems to connect when it likes ? I’ve tried re installing, usb connectivity, re...
  • BrianBelfast
  • Newbie
  • 4420 Views
  • 3 replies
  • 0 likes
  • BMW
    Spotify connectivity
  • 4420 Views
  • 3 replies
  • 0 likes

Superuser Contribution No reproduce las canciones descargadas

Tengo Spotify premium y cuando quiero escuchar una canción que está descargada cuando no tengo conexión a internet no me deja, ya desinstale la aplicación y sigue sin funcionar

  • Newbie
  • Tengo Spotify premium y cuando quiero escuchar una canción que está descargada cuando no tengo conexión a internet no me deja, ya desinstale la aplicación y sigue sin funcionar
  • Daniel_osuna8
  • Newbie
  • 87108 Views
  • 4 replies
  • 10 likes
  • 87108 Views
  • 4 replies
  • 10 likes

App logging into wrong facebook account

Upgraded to new iphone. Originally signed up for spotify via facebook, which now appears to have been a mistake because I can't unlink it. My facebook app is logged into the FB account I originally signed up for spotify with, but the spotify app is c...

  • Casual Listener
  • Upgraded to new iphone. Originally signed up for spotify via facebook, which now appears to have been a mistake because I can't unlink it. My facebook app is logged into the FB account I originally s...
  • Outside
  • Casual Listener
  • 3110 Views
  • 2 replies
  • 0 likes
  • 3110 Views
  • 2 replies
  • 0 likes

How do i like a song i has previously unliked?

I have grown to really like some of the songs that i had previously unliked on different radio stations and i want to hear them when i listen to the spotify radio, i was wondering if there is any way to get them back on my radio stations?

  • Newbie
  • I have grown to really like some of the songs that i had previously unliked on different radio stations and i want to hear them when i listen to the spotify radio, i was wondering if there is any way...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Solved!! Following Artists and Friends

My spotify is currently not working, as I cannot see who I am following or who is following me. I’ve been trying to fix this the entire week. Someone help. Also, my username is “ilf1wn2humc51dw4e1930lal7” and have not got help on any of my e-mails se...

  • Casual Listener
  • My spotify is currently not working, as I cannot see who I am following or who is following me. I’ve been trying to fix this the entire week. Someone help. Also, my username is “ilf1wn2humc51dw4e1930...
  • Isaiahjsm
  • Casual Listener
  • 627 Views
  • 2 replies
  • 0 likes
  • 627 Views
  • 2 replies
  • 0 likes