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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65336 Views
  • 16 replies
  • 37 likes
  • 65336 Views
  • 16 replies
  • 37 likes

Solved!! Family Account - switch users easily

Hi,me and my gf are having a family account and both use the same device at home to listen to spotify. Is there an easy way to switch between our accounts on one single device in the spotify app. (In netflix for example you can choose the user on sta...

  • Casual Listener
  • Hi, me and my gf are having a family account and both use the same device at home to listen to spotify.  Is there an easy way to switch between our accounts on one single device in the spotify...
  • maryannr14
  • Newbie
  • 40562 Views
  • 4 replies
  • 18 likes
  • 40562 Views
  • 4 replies
  • 18 likes

Distorted sound / control volume under iOS

Hi, I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5zOnoB8FdZudDcPX4O8WqF there's a very noticable distortion at 1:19...

  • Visitor
  • Hi,   I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to   https://open.spotify.com/tra...
  • zmx80
  • Regular
  • 4624 Views
  • 6 replies
  • 1 likes
  • 4624 Views
  • 6 replies
  • 1 likes

Solved!! Why the music is quiet?

Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And songs on Apple Music louder. I set my Spotify settings ...

  • Visitor
  • Hello, guys. I’m having a question. Why the same song does sound louder on Apple Music? I’ve just tested two tracks – Blackout by Garbage and The Cure by Lady Gaga using the same headphones. And song...
  • twerpuser
  • Casual Listener
  • 166782 Views
  • 14 replies
  • 3 likes
  • 166782 Views
  • 14 replies
  • 3 likes

Solved!! SOME SONGS DON'T START

dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-list, i can play 3-4-10 songs with no problem...then s...

  • Casual Listener
  • dear community, i have about 1000 songs downloaded on my iphone 8...when playing them randomly, sometimes some songs don't start automatically....in summary, either from all songs or from my play-lis...
  • marianigiorgio
  • Casual Listener
  • 694 Views
  • 4 replies
  • 0 likes
  • 694 Views
  • 4 replies
  • 0 likes

Spotify Running

I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ?

  • Newbie
  • I don't have anymore the Running part ("Genre et ambiance" in French) wich allow to choose the BPM you want. Did Spotify change something on Spotify Running ? 
  • user-removed
  • Not applicable
  • 582 Views
  • 4 replies
  • 0 likes
  • 582 Views
  • 4 replies
  • 0 likes

I have pay already from bank transfer in indonesia

Hello guys, i was wondering why my premium not active yet and why i didn’t get any email for my payment?i transfer payment via bank transfer Thanks

  • Newbie
  • Hello guys,   i was wondering why my premium not active yet and why i didn’t get any email for my payment? i transfer payment via bank transfer   Thanks
  • user-removed
  • Not applicable
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Battery drain iOS 11

On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it

  • Music Fan
  • On my iPhone 6s with iOS 11 this app consumer too much battery and this is very terrible. I want to keep Spotify but is very difficult with this problem, please fix it
  • timkaren6
  • Newbie
  • 971 Views
  • 3 replies
  • 2 likes
  • 971 Views
  • 3 replies
  • 2 likes

Playback stops after a FRENCH ad

Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spotify icon again and press the play button. I've tri...

  • Newbie
  • Why is Spotify stops running after a french ad was played ? I'm using an Ipad 2 and what it does is close the Spotify screen and return the ipad to the main screen and then I have to click on the Spo...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Trial deducts money

I registered 30 trial and it deducts rm4 from my acc. why

  • Casual Listener
  • I registered 30 trial and it deducts rm4 from my acc. why
  • Maxim
  • Spotify Star
  • 436 Views
  • 3 replies
  • 0 likes
  • 436 Views
  • 3 replies
  • 0 likes

Playlist only playing a fraction of the songs on it

So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to outside of the playlist. I want to shuffle the whol...

  • Newbie
  • So I have a playlist with probably about 300 songs on it currently. It’s only playing about 100 of them, and they seem to be songs that I either have downloaded in my library or frequently listen to ...
  • soundster
  • Music Fan
  • 713 Views
  • 2 replies
  • 0 likes
  • 713 Views
  • 2 replies
  • 0 likes

Music Playback Too Fast

Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve had. Disappointed there isn’t a customer support. ...

  • Visitor
  • Yesterday my music started playing slightly faster which makes everything unlistenable. Does anyone else have this issue? I’ve been a premium member for several years and this is the first issue I’ve...
  • soundster
  • Music Fan
  • 16238 Views
  • 2 replies
  • 1 likes
  • 16238 Views
  • 2 replies
  • 1 likes

Musica importata da iPhone

Ciao a tutti. Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona tutto. Grazie

  • Casual Listener
  • Ciao a tutti.  Ho importato la musica dal mio iPhone a Spotify. C’e un modo adesso per rimuoverla oltre al doverle eliminare una alla volta? Sono parecchi brani ma non c’e la dicitura Seleziona...
  • 295 Views
  • 0 replies
  • 1 likes
  • 295 Views
  • 0 replies
  • 1 likes

Offline Music is gone and DOWNLOAD LINE disappeared from App ???? !!!!!!

Hello All. All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared! I have double checked and have not downloaded music to more than 3 devices. On my iphone not only has all the offline music dissapered but even a...

  • Newbie
  • Hello All.  All my downlaods are gone and even the line that says "Downloads" on the app has dissapeared!  I have double checked and have not downloaded music to more than 3 devices. On my ...
  • Lorenzo_NGG
  • Roadie
  • 898 Views
  • 3 replies
  • 0 likes
  • 898 Views
  • 3 replies
  • 0 likes

Like dislike buttons

Are the like and dislike buttons coming to iOS? 

  • Music Fan
  • Are the like and dislike buttons coming to iOS? 
  • user-removed
  • Not applicable
  • 485 Views
  • 1 replies
  • 0 likes
  • dislike
    IOS 11
    like
  • 485 Views
  • 1 replies
  • 0 likes

Making playlist public

How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner...

  • Newbie
  • How do I make a playlist public? I’ve tried everything and it’s just not happening. It doesn’t even have an option to make it public when I push on the top right corner... 
  • phan_times
  • Community Legend
  • 10672 Views
  • 1 replies
  • 0 likes
  • 10672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't let me skip anymore

Hi, So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries playlist, and it won't let me skip ANYTHING. The skip button was...

  • Casual Listener
  • Hi,   So I've been using Spotify for just over a year, and I've been able to skip as much as I like, using my iPad mini 3, without premium. Today, I go to go through my weekly discoveries play...
  • Vanessa221
  • Newbie
  • 34932 Views
  • 16 replies
  • 1 likes
  • 34932 Views
  • 16 replies
  • 1 likes

How can I add all the music from playlist to my songs?

Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.

  • Newbie
  • Does anybody know how to add all playlist songs to my songs on iOS app? It’s so annoying to add them one by one. Thank you.
  • Bethany_Dawn
  • Community Legend
  • 434 Views
  • 1 replies
  • 1 likes
  • 434 Views
  • 1 replies
  • 1 likes

Better Control on Documents and data (Oversized)

Hi, I would like to ask if the team of developers could improve the documents and date management on the App.I'll explain : The application uses a lot of space for nothing and it's also impossible to clear the songs we choosed to download one day and...

  • Newbie
  • Hi,   I would like to ask if the team of developers could improve the documents and date management on the App. I'll explain : The application uses a lot of space for nothing and it...
  • 385 Views
  • 0 replies
  • 1 likes
  • 385 Views
  • 0 replies
  • 1 likes

No se descargan canciones

Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descargan , yo tengo a la aplicación y se empiezan a descar...

  • Newbie
  • Hola qué tal , querías saber si me podían ayudar , yo tengo mi cuenta premium Spotify , yo pongo a descargar las canciones y luego salgo de la aplicación las dejo en segundo plano pero no se descarga...
  • yusefsadik
  • Newbie
  • 6206 Views
  • 8 replies
  • 4 likes
  • 6206 Views
  • 8 replies
  • 4 likes