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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62847 Views
  • 16 replies
  • 37 likes
  • 62847 Views
  • 16 replies
  • 37 likes

[iOS] Spotify app layout prevents parts of the screen being accessed while using hotspot

Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone and having a hotspot enabled on your phone a blue bar appears on top of your screen indicating that a hotspot is being enabled by your phone. However, when op...

  • Casual Listener
  • Hi,    While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone 😎 and having a hotspot enabled on your phone a blue bar appears on top of your sc...
  • rolfiep
  • Casual Listener
  • 796 Views
  • 2 replies
  • 0 likes
  • 796 Views
  • 2 replies
  • 0 likes

Solved!! Disappearing Albums

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and had to be reaquired. The album cover shows but the tra...

  • Casual Listener
  • Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and&nbs...
  • Spyboy
  • Casual Listener
  • 2875 Views
  • 4 replies
  • 0 likes
  • 2875 Views
  • 4 replies
  • 0 likes

No local files playlist

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local files playlist when i go into the local files tab

  • Newbie
  • When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local f...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Offline Limit not "resetting"

Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I still am not able to download new albums or playlists. What see...

  • Casual Listener
  • Dear Spotify,   I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I sti...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

MY LYRICS DON‘T WORK

I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay

  • Newbie
  • I have an iPhone SE and Spotify premium but my lyrics don’t work    what can I do ?    Thank you !   Jay
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

How to sort by artist?

I can't figure out how to sort by artist, like you can on desktop.There are only options to sort by Title and Recently Added.

  • Roadie
  • I can't figure out how to sort by artist, like you can on desktop. There are only options to sort by Title and Recently Added.
  • joakim-m
  • Roadie
  • 3337 Views
  • 6 replies
  • 1 likes
  • 3337 Views
  • 6 replies
  • 1 likes

Application blocked on my iPad

Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do .yann

  • Casual Listener
  • Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do . yann
  • MattSuda
  • Spotify Star
  • 563 Views
  • 3 replies
  • 0 likes
  • 563 Views
  • 3 replies
  • 0 likes

Playlists on iPhone App not Synced with Desktop

Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help. A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason, I have three sets of those playlists. Oddly, none of those ...

  • Casual Listener
  • Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help.   A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason,...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

porque no se reproduce toda la musica

Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones sin problema

  • Newbie
  • Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones  sin problema  
  • 709 Views
  • 0 replies
  • 1 likes
  • 709 Views
  • 0 replies
  • 1 likes

cannot listen to music shared via whatsapp

Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone but she is able to listen to the music that i shar...

  • Newbie
  • Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone...
  • leodreyer
  • Roadie
  • 675 Views
  • 2 replies
  • 1 likes
  • 675 Views
  • 2 replies
  • 1 likes

Kicked out of iPod Touch

Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod. I've rebooted the iPod many times but it doesn't fix the problem. I don't have this problem with other app's. An...

  • Regular
  • Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod.  I've rebooted the iPod many times but it doesn't f...
  • Frodissa
  • Casual Listener
  • 3942 Views
  • 31 replies
  • 2 likes
  • 3942 Views
  • 31 replies
  • 2 likes

Solved!! Spotify doesn't work on Ipod Touch

I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.

  • Casual Listener
  • I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.
  • Frodissa
  • Casual Listener
  • 4409 Views
  • 14 replies
  • 0 likes
  • 4409 Views
  • 14 replies
  • 0 likes

Control Chromecast Audio Volume Control When App In Background and from Lock Screen

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level. It would be great if I could control the volume of the Chromecast Audio when the Spoti...

  • Casual Listener
  • The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level.  It would be great if I could ...
  • pennmav
  • Casual Listener
  • 2149 Views
  • 2 replies
  • 1 likes
  • 2149 Views
  • 2 replies
  • 1 likes

Browse screen not loading

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working.I can search and play music, but Browse sits with the three dots constantly loading. Tried a re-install of spotify, but that didn't fix it. Also tried a reset o...

  • Newbie
  • Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working. I can search and play music, but Browse sits with the three dots constantly loading.   Tried a re-in...
  • temptations
  • Newbie
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Missing album art

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped.It's working fine on my macbook though. Any suggestions on how to fix this?

  • Newbie
  • Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped. It's working fine on my macbook though. Any suggesti...
  • Edrysark
  • Regular
  • 609 Views
  • 1 replies
  • 0 likes
  • 609 Views
  • 1 replies
  • 0 likes

Downloads category missing from My Library

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to get it back? Did Spotify remove it? Why? It's one of the...

  • Regular
  • I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to ...
  • andremassotti
  • Casual Listener
  • 1194 Views
  • 5 replies
  • 0 likes
  • downloaded
    downloads
    iOS
    IOS 11
    iphone
    iphone x
  • 1194 Views
  • 5 replies
  • 0 likes

Not connecting

I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6 the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, from both devices, simultaneously. I’ve hard reset both devic...

  • Newbie
  • I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6  the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, fro...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Local files from PC added to playlist, forever "waiting to download"

i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup. it tells me to "mark the playlist containing this song for Offline S...

  • Casual Listener
  • i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup.   it tells...
  • effingjay
  • Casual Listener
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Cobranca foi feita mas conta continua Free

Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem

  • Newbie
  • Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Playlist is suddenly empty

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back?

  • Newbie
  • My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back? 😞 
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes