Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81013 Views
19 replies
37 likes

81013 Views
19 replies
37 likes

Iphone 6s-Marantz NA6005 connection problems

I recently bought Marantz NA6005 streamer and connect Spotify through my Iphone 6s. Noticed two problems so far: a) while listening to Spotify twice within an hour had static noise, and b) suddenly streamer turned off completely and Spotify did the s...

Pm67
Newbie
I recently bought Marantz NA6005 streamer and connect Spotify through my Iphone 6s. Noticed two problems so far: a) while listening to Spotify twice within an hour had static noise, and b) suddenly s...
2018-01-30 4:53:54 PM
2018-02-21 11:48:29 AM
Taruskin
Newbie
1098 Views
1 replies
0 likes

1098 Views
1 replies
0 likes

Shuffle bug

Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. In order to truly shuffle, I have to play the shuffl...

talia_sings
Newbie
Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. I...
2018-02-21 9:31:53 AM
424 Views
0 replies
0 likes

424 Views
0 replies
0 likes

Problems with listening to followed artists

I have had a quite annoying problem with Spotify for some time now.When browsing my followed artists some show that there’s n amount of downloaded tracks.That’s all fine and dandy but when I select this artist it only shows me these ’downloaded’ trac...

Nipatsku
Newbie
I have had a quite annoying problem with Spotify for some time now. When browsing my followed artists some show that there’s n amount of downloaded tracks. That’s all fine and dandy but when I sele...
2018-02-21 9:14:45 AM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

When I change my cover art on my Mac it doesn't connect with my phone

When I change my cover art on my Mac Spotify Playlists it doesn't connect to my phone, they both have the same account etc...

mchloe652
Newbie
When I change my cover art on my Mac Spotify Playlists it doesn't connect to my phone, they both have the same account etc...
2018-02-21 3:29:52 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Spotify App Won't Change Shuffle and Repeat settings

The app isn't letting me turn shuffle or repeat off. Even if I hit the button and the shuffle option turns grey, when I go to the next song (or even when I exit the app and return) the shuffle is turned on again and the button turns green. Even when ...

cheesepuff18
Newbie
The app isn't letting me turn shuffle or repeat off. Even if I hit the button and the shuffle option turns grey, when I go to the next song (or even when I exit the app and return) the shuffle is tur...
2018-02-16 8:33:03 PM
2018-02-20 12:43:41 AM
Katblast
Newbie
1154 Views
1 replies
1 likes

1154 Views
1 replies
1 likes

Playing Songs by one artist

I like listening to songs by one artist at a time. I used to be able to do this, not it keeps jumping to different artists and songs. What am I doing wrong? Has something changed?

Moneygirl17
Newbie
I like listening to songs by one artist at a time. I used to be able to do this, not it keeps jumping to different artists and songs. What am I doing wrong? Has something changed?
2018-02-17 11:34:10 PM
2018-02-20 10:58:27 PM
Bethany_Dawn
Community Legend
2893 Views
2 replies
0 likes

2893 Views
2 replies
0 likes

iPhone X burns up when Spotify plays

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per minute. We aren't able to use Spotify unless it's plu...

kaijh
Newbie
While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per mi...
2018-02-20 10:25:58 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Downloaded songs no longer available offline?

Hi!I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abroad and that is the only variable that has changed...do...

sophiehinton-le
Casual Listener
Hi! I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abr...
2016-04-10 2:58:41 AM
2018-02-20 10:06:52 PM
jimed2222
Regular
10131 Views
9 replies
0 likes

10131 Views
9 replies
0 likes

Play specific artist/track

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do not want to hear. If I cannot play what I want then...

Annewood
Newbie
I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do ...
2018-02-20 4:18:54 AM
2018-02-20 8:46:57 PM
Bethany_Dawn
Community Legend
451 Views
1 replies
0 likes

451 Views
1 replies
0 likes

Shuffle not working

I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is not rare that I get 2-3 songs from the same artist...

why_vincent
Newbie
I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is...
2018-02-19 7:36:16 PM
2018-02-20 6:55:53 PM
elsid
Music Fan
13022 Views
2 replies
2 likes
shuffle

13022 Views
2 replies
2 likes

Solved!! Spotify stopped working on my iPod touch

I have been a premium user for quite some time, and have used it on my ipod for about a year or so. However as of I think Wednesday Spotify won't get past the loading screen. [please see screenshot]It just stays on this screen, doesn't load anything,...

dbelfiori
Regular
I have been a premium user for quite some time, and have used it on my ipod for about a year or so. However as of I think Wednesday Spotify won't get past the loading screen. [please see ...
2013-10-18 6:24:04 PM
2018-02-20 6:24:58 PM
taramasud
Regular
5026 Views
8 replies
0 likes

5026 Views
8 replies
0 likes

Ad Freezes the App

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close it and reopen. Still better than having to pay for ...

Luttibelle
Newbie
I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close ...
2018-02-20 6:23:48 PM
412 Views
0 replies
0 likes

412 Views
0 replies
0 likes

Help! My Spotify app keeps crashing!

Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft-restarting my device, and redownloading the app al...

WholeEgg
Newbie
Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft...
2018-02-07 1:34:56 AM
2018-02-20 6:22:51 PM
taramasud
Regular
856 Views
2 replies
1 likes

856 Views
2 replies
1 likes

iPad app

I have Premium. Do I have to pay to download the app on my Ipad?

jimed2222
Regular
I have Premium. Do I have to pay to download the app on my Ipad?
2018-02-20 5:11:37 PM
2018-02-20 6:06:59 PM
jimed2222
Regular
567 Views
6 replies
0 likes

567 Views
6 replies
0 likes

Solved!! Keeps playing even with autoplay off

Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the middle of the night and the CD is still playing over a...

drothberg3
Casual Listener
Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the mid...
2018-02-20 2:45:27 PM
2018-02-20 5:11:28 PM
B00sef
Casual Listener
5376 Views
3 replies
0 likes

5376 Views
3 replies
0 likes

Solved!! How to unsync a playlist? (Spotify is not giving back my data space)

Hi!I have no more space dat on my iPhone because Spotify downloaded playlists are using some space, so what should i do? I already deleted some playlists on Spotify but is not giving me the space available again, i went to settings and even though i'...

Vito_Basile
Newbie
Hi! I have no more space dat on my iPhone because Spotify downloaded playlists are using some space, so what should i do? I already deleted some playlists on Spotify but is not giving me the space a...
2013-04-22 10:33:43 PM
2018-02-20 2:26:08 PM
davidoffeldman
Casual Listener
28421 Views
80 replies
3 likes

28421 Views
80 replies
3 likes

Downloaded tracks titel gone

I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?

evegren
Newbie
I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?
2018-02-20 1:36:17 PM
372 Views
0 replies
0 likes

372 Views
0 replies
0 likes

Downloads Tab

A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any way I can see all the music I have downloaded on my i...

andyduss
Newbie
A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any...
2018-02-20 6:29:19 AM
2018-02-20 11:01:01 AM
Lorenzo_NGG
Roadie
802 Views
1 replies
1 likes

802 Views
1 replies
1 likes

My spotify premium isn't working!!!

I recently paid $9.99 for premium and it isn't working. This is extremely frustrating. Please help!

user-removed
Visitor
I recently paid $9.99 for premium and it isn't working. This is extremely frustrating. Please help!
2013-07-10 3:39:53 PM
2018-02-20 4:19:53 AM
Khawaja
Newbie
20972 Views
53 replies
3 likes

20972 Views
53 replies
3 likes

Solved!! Spotify won't open on iPhone 7

Woke up this morning and my Spotify icon was darkened and has "waiting..."written beneath the icon. Ive gotten type download pause but not cancel and I can't delete Spotify entirely so I can reinstall it. Any ideas on what to do? I've tried restartin...

oliverkaminskas
Casual Listener
Woke up this morning and my Spotify icon was darkened and has "waiting..."written beneath the icon. Ive gotten type download pause but not cancel and I can't delete Spotify entirely so I can reinstal...
2018-02-19 9:17:38 PM
2018-02-19 9:42:26 PM
oliverkaminskas
Casual Listener
1818 Views
1 replies
0 likes

1818 Views
1 replies
0 likes

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