Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68826 Views
16 replies
37 likes

68826 Views
16 replies
37 likes

All of my playlists and songs are gone

Where the hack is my playlists and songs?They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists?I hope you find a way to do that.

civil_ce
Newbie
Where the hack is my playlists and songs? They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists? I hope you find a way to do that.
2018-02-15 8:21:43 PM
2018-02-16 7:50:43 AM
phan_times
Community Legend
530 Views
3 replies
0 likes
playlists gone

530 Views
3 replies
0 likes

Error 404

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to this error?

nickkkramer
Newbie
I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to ...
2018-02-15 12:42:52 AM
2018-02-15 12:51:00 AM
phan_times
Community Legend
546 Views
1 replies
0 likes

546 Views
1 replies
0 likes

Keeps playing the same three artists on repeat

So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists that I have saved. I have about 108 bands saved and yet I only hear songs fro...

sam182
Newbie
So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists ...
2018-02-15 1:35:28 AM
2018-02-15 11:20:14 PM
adulozaujec
Newbie
1189 Views
2 replies
0 likes

1189 Views
2 replies
0 likes

Muffled Vocals on iPhone

Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I plug in earphones to listen, the vocals become muffled to the point ...

Mitchiet41
Newbie
Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I...
2018-02-15 10:19:21 PM
646 Views
0 replies
1 likes

646 Views
0 replies
1 likes

Songs Won't Play Continuously in Offline Search on iPhone app

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shuffle. However, now when I search artist name it wil...

juliannekolb
Newbie
Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shu...
2018-02-15 8:56:45 PM
891 Views
0 replies
2 likes

891 Views
0 replies
2 likes

Unknown DIG-L21 device

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called DIG-L21. Initially I thought that this was my othe...

Kekscheto
Casual Listener
Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called...
2018-02-14 6:41:52 PM
2018-02-15 7:57:45 PM
Kekscheto
Casual Listener
844 Views
2 replies
0 likes

844 Views
2 replies
0 likes

[iOS] Spotify app layout prevents parts of the screen being accessed while using hotspot

Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone and having a hotspot enabled on your phone a blue bar appears on top of your screen indicating that a hotspot is being enabled by your phone. However, when op...

rolfiep
Casual Listener
Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone 😎 and having a hotspot enabled on your phone a blue bar appears on top of your sc...
2018-02-08 2:35:50 PM
2018-02-15 6:54:11 PM
rolfiep
Casual Listener
808 Views
2 replies
0 likes

808 Views
2 replies
0 likes

Solved!! Disappearing Albums

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and had to be reaquired. The album cover shows but the tra...

Spyboy
Casual Listener
Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and&nbs...
2017-08-02 4:23:33 PM
2018-02-15 5:56:53 PM
Spyboy
Casual Listener
2896 Views
4 replies
0 likes

2896 Views
4 replies
0 likes

No local files playlist

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local files playlist when i go into the local files tab

adam_cox123
Newbie
When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local f...
2018-02-15 5:15:17 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Offline Limit not "resetting"

Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I still am not able to download new albums or playlists. What see...

maschmallo
Casual Listener
Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I sti...
2018-02-15 4:15:58 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

MY LYRICS DON‘T WORK

I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay

jayizzda
Newbie
I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay
2018-02-15 2:16:56 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

How to sort by artist?

I can't figure out how to sort by artist, like you can on desktop.There are only options to sort by Title and Recently Added.

joakim-m
Roadie
I can't figure out how to sort by artist, like you can on desktop. There are only options to sort by Title and Recently Added.
2018-02-04 11:30:05 PM
2018-02-15 1:23:14 PM
joakim-m
Roadie
3360 Views
6 replies
1 likes

3360 Views
6 replies
1 likes

Application blocked on my iPad

Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do .yann

Yannou
Casual Listener
Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do . yann
2018-02-14 7:44:53 PM
2018-02-15 1:08:27 PM
MattSuda
Spotify Star
573 Views
3 replies
0 likes

573 Views
3 replies
0 likes

Playlists on iPhone App not Synced with Desktop

Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help. A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason, I have three sets of those playlists. Oddly, none of those ...

thirtytwo16
Casual Listener
Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help. A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason,...
2018-02-15 10:48:20 AM
325 Views
0 replies
0 likes

325 Views
0 replies
0 likes

porque no se reproduce toda la musica

Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones sin problema

alexis32
Newbie
Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones sin problema
2018-02-15 1:09:35 AM
716 Views
0 replies
1 likes

716 Views
0 replies
1 likes

cannot listen to music shared via whatsapp

Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone but she is able to listen to the music that i shar...

Carmencfm
Newbie
Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone...
2016-05-11 9:48:08 AM
2018-02-14 9:06:04 PM
leodreyer
Roadie
687 Views
2 replies
1 likes

687 Views
2 replies
1 likes

Kicked out of iPod Touch

Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod. I've rebooted the iPod many times but it doesn't fix the problem. I don't have this problem with other app's. An...

Debi
Regular
Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod. I've rebooted the iPod many times but it doesn't f...
2012-03-09 4:43:01 PM
2018-02-14 5:03:39 PM
Frodissa
Casual Listener
3976 Views
31 replies
2 likes

3976 Views
31 replies
2 likes

Solved!! Spotify doesn't work on Ipod Touch

I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.

Trishke
Casual Listener
I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.
2012-05-29 2:59:11 PM
2018-02-14 4:59:50 PM
Frodissa
Casual Listener
4448 Views
14 replies
0 likes

4448 Views
14 replies
0 likes

Control Chromecast Audio Volume Control When App In Background and from Lock Screen

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level. It would be great if I could control the volume of the Chromecast Audio when the Spoti...

pennmav
Casual Listener
The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level. It would be great if I could ...
2018-02-14 4:13:09 AM
2018-02-14 4:07:56 PM
pennmav
Casual Listener
2160 Views
2 replies
1 likes

2160 Views
2 replies
1 likes

Browse screen not loading

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working.I can search and play music, but Browse sits with the three dots constantly loading. Tried a re-install of spotify, but that didn't fix it. Also tried a reset o...

forryl
Newbie
Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working. I can search and play music, but Browse sits with the three dots constantly loading. Tried a re-in...
2018-02-06 3:54:29 PM
2018-02-14 4:02:45 PM
temptations
Newbie
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

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