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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62740 Views
  • 16 replies
  • 37 likes
  • 62740 Views
  • 16 replies
  • 37 likes

Autoplay cannot be switch off

My autoplay setting is OFF (Your library/ settings/ playback/ autoplay -> OFF) and Spotify on my iphone keeps automatically play songs that I did not ask for, whenever it finsihes playing the choosen playlist. Hos can I stop this annoying behaviour?

  • Music Fan
  • My autoplay setting is OFF (Your library/ settings/ playback/ autoplay -> OFF) and Spotify on my iphone keeps automatically play songs that I did not ask for, whenever it finsihes playin...
  • Bethany_Dawn
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Error "This video isn't available in this country or on your device."

I get this error whenever I try to open the 99% Invisible podcast on iOS. It's all fine on desktop though. I can also hit play on desktop and tell Spotify to play it on my mobile device, and it works. Why can't I access it directly from the mobile ap...

  • Casual Listener
  • I get this error whenever I try to open the 99% Invisible podcast on iOS. It's all fine on desktop though. I can also hit play on desktop and tell Spotify to play it on my mobile device, and it works...
  • shiryon
  • Newbie
  • 1560 Views
  • 5 replies
  • 1 likes
  • 1560 Views
  • 5 replies
  • 1 likes

problems

Why does the random mode does not work correctly.I choose a song from my library and when I put the random option, I do not change the songs.example. I choose a song with s and the songs that the random one gives me are only with s, when finishing th...

  • Newbie
  • Why does the random mode does not work correctly. I choose a song from my library and when I put the random option, I do not change the songs. example. I choose a song with s and the songs that the...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Volume is being turned up and down on Zeppelin wireless speaker

I am experiencing something strange: When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns up the volume to max, which is unbearable to listen to. I'm afraid the spe...

  • Newbie
  • I am experiencing something strange:   When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns ...
  • 960 Views
  • 0 replies
  • 1 likes
  • wireless
    Zeppelin
  • 960 Views
  • 0 replies
  • 1 likes

Can't download Spotify in dubai or on Sonos

Hi community,After having read a couple of topics on this forum I decided to give this a go.I can't seem to download the Spotify app from the UAE's App Store. Not even with a vpn. It's simply not available. Any tips or work around a for that?Also I c...

  • Newbie
  • Hi community, After having read a couple of topics on this forum I decided to give this a go. I can't seem to download the Spotify app from the UAE's App Store. Not even with a vpn. It's simply n...
  • djaydip
  • Newbie
  • 780 Views
  • 1 replies
  • 0 likes
  • 780 Views
  • 1 replies
  • 0 likes

Full Screen Interface on Mobile (Today’s Top Hits)

Hey Spotify Team and otherwise interrested folks. I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst certain song! I’m a but frustrated with this not being a either...

  • Newbie
  • Hey Spotify Team and otherwise interrested folks.   I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst cer...
  • 466 Views
  • 0 replies
  • 1 likes
  • 466 Views
  • 0 replies
  • 1 likes

Offline mode isnt working

Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to the songs in my playlist disappears and im unable to list...

  • Casual Listener
  • Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to t...
  • Kenzen
  • Newbie
  • 2060 Views
  • 7 replies
  • 2 likes
  • 2060 Views
  • 7 replies
  • 2 likes

I actually WANT autoplay

Hi, I have seen many posts about how to disable autoplay. Having heard about that function was actually part of why I started using Spotify again, but now I cannot seem to find it! I am using an iPad and an iPhone but the menu option Autoplay doesn't...

  • Casual Listener
  • Hi,   I have seen many posts about how to disable autoplay. Having heard about that function was actually part of why I started using Spotify again, but now I cannot seem to find it! I am usin...
  • tienxnguyen
  • Casual Listener
  • 9180 Views
  • 8 replies
  • 6 likes
  • 9180 Views
  • 8 replies
  • 6 likes

Someone is using my account and I can’t disconnect them.

Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even though I’ve changed password twice and disconnected ever...

  • Casual Listener
  • Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even thoug...
  • Luke
  • Spotify Star
  • 884 Views
  • 3 replies
  • 0 likes
  • 884 Views
  • 3 replies
  • 0 likes

Why were EPs and Singles removed from artists' pages?

After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some obscure posts on reddit and asked one guy directly) for mont...

  • Casual Listener
  •   After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some o...
  • shouldscrewoff
  • Casual Listener
  • 1822 Views
  • 3 replies
  • 1 likes
  • 1822 Views
  • 3 replies
  • 1 likes

Downloads menu option has gone

This is mostly feedback for the Spotify team. Yesterday I removed the app from my phone and reinstalled it. I do this every once in awhile to clear out the cache and I found to my dismay that the downloads menu option in ‘My library’ has gone.From wh...

  • Casual Listener
  • This is mostly feedback for the Spotify team.   Yesterday I removed the app from my phone and reinstalled it. I do this every once in awhile to clear out the cache and I found to my dismay tha...
  • Steeleonious
  • Casual Listener
  • 2172 Views
  • 15 replies
  • 12 likes
  • 2172 Views
  • 15 replies
  • 12 likes

Superuser Contribution Next song skips to anywhere from 20-45 seconds

Next song in playlist skips ahead to anywhere between 20 and 45 seconds. Does this whether connected to bluetooth or not. Started happening with the most recent update. I own an iPhone X

  • Casual Listener
  • Next song in playlist skips ahead to anywhere between 20 and 45 seconds. Does this whether connected to bluetooth or not. Started happening with the most recent update. I own an iPhone X
  • theskizler
  • Casual Listener
  • 2831 Views
  • 2 replies
  • 2 likes
  • 2831 Views
  • 2 replies
  • 2 likes

Local files on iPhone greyed out and unplayable

I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I have the most updated software and app versions. Bu...

  • Newbie
  • I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I ...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Why won’t Spotify let me download it to my iPhone?

I was trying to temporarily create space on my iPhone’s hard drive by deleting a few apps. Spotify was amongst them. After I completed my task, I attempted to redownload Spotify to my phone. For whatever reason, however, Spotify would only open throu...

  • Newbie
  • I was trying to temporarily create space on my iPhone’s hard drive by deleting a few apps. Spotify was amongst them. After I completed my task, I attempted to redownload Spotify to my phone. For what...
  • ponoboy
  • Newbie
  • 2130 Views
  • 2 replies
  • 1 likes
  • 2130 Views
  • 2 replies
  • 1 likes

Downloading Local Files from Desktop to iPhone

I am trying to get my local files from my desktop to my iPhone. These are songs that I have bought on iTunes and can play on a Spotify playlist on my desktop, but when I try to sync them to my iPhone, I get the popup "Song Not Downloaded" and instruc...

  • Casual Listener
  • I am trying to get my local files from my desktop to my iPhone. These are songs that I have bought on iTunes and can play on a Spotify playlist on my desktop, but when I try to sync them to my iPhone...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Issue with Spotify crashing in BMW

Spotify crashes after about 3 songs when I use it in my BMW via iDrive. Sometimes it even doesn’t appear on the iDrive menu. Seems to have started since latest iOS update. Any ideas?????

  • Casual Listener
  • Spotify crashes after about 3 songs when I use it in my BMW via iDrive. Sometimes it even doesn’t appear on the iDrive menu. Seems to have started since latest iOS update. Any ideas?????
  • bellydancer
  • Newbie
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes