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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64450 Views
  • 16 replies
  • 37 likes
  • 64450 Views
  • 16 replies
  • 37 likes

Full Screen Interface on Mobile (Today’s Top Hits)

Hey Spotify Team and otherwise interrested folks. I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst certain song! I’m a but frustrated with this not being a either...

  • Newbie
  • Hey Spotify Team and otherwise interrested folks.   I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst cer...
  • 470 Views
  • 0 replies
  • 1 likes
  • 470 Views
  • 0 replies
  • 1 likes

Offline mode isnt working

Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to the songs in my playlist disappears and im unable to list...

  • Casual Listener
  • Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to t...
  • Kenzen
  • Newbie
  • 2075 Views
  • 7 replies
  • 2 likes
  • 2075 Views
  • 7 replies
  • 2 likes

I actually WANT autoplay

Hi, I have seen many posts about how to disable autoplay. Having heard about that function was actually part of why I started using Spotify again, but now I cannot seem to find it! I am using an iPad and an iPhone but the menu option Autoplay doesn't...

  • Casual Listener
  • Hi,   I have seen many posts about how to disable autoplay. Having heard about that function was actually part of why I started using Spotify again, but now I cannot seem to find it! I am usin...
  • tienxnguyen
  • Casual Listener
  • 9198 Views
  • 8 replies
  • 6 likes
  • 9198 Views
  • 8 replies
  • 6 likes

Someone is using my account and I can’t disconnect them.

Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even though I’ve changed password twice and disconnected ever...

  • Casual Listener
  • Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even thoug...
  • Luke
  • Spotify Star
  • 889 Views
  • 3 replies
  • 0 likes
  • 889 Views
  • 3 replies
  • 0 likes

Why were EPs and Singles removed from artists' pages?

After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some obscure posts on reddit and asked one guy directly) for mont...

  • Casual Listener
  •   After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some o...
  • shouldscrewoff
  • Casual Listener
  • 1830 Views
  • 3 replies
  • 1 likes
  • 1830 Views
  • 3 replies
  • 1 likes

Downloads menu option has gone

This is mostly feedback for the Spotify team. Yesterday I removed the app from my phone and reinstalled it. I do this every once in awhile to clear out the cache and I found to my dismay that the downloads menu option in ‘My library’ has gone.From wh...

  • Casual Listener
  • This is mostly feedback for the Spotify team.   Yesterday I removed the app from my phone and reinstalled it. I do this every once in awhile to clear out the cache and I found to my dismay tha...
  • Steeleonious
  • Casual Listener
  • 2186 Views
  • 15 replies
  • 12 likes
  • 2186 Views
  • 15 replies
  • 12 likes

Superuser Contribution Next song skips to anywhere from 20-45 seconds

Next song in playlist skips ahead to anywhere between 20 and 45 seconds. Does this whether connected to bluetooth or not. Started happening with the most recent update. I own an iPhone X

  • Casual Listener
  • Next song in playlist skips ahead to anywhere between 20 and 45 seconds. Does this whether connected to bluetooth or not. Started happening with the most recent update. I own an iPhone X
  • theskizler
  • Casual Listener
  • 2838 Views
  • 2 replies
  • 2 likes
  • 2838 Views
  • 2 replies
  • 2 likes

Local files on iPhone greyed out and unplayable

I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I have the most updated software and app versions. Bu...

  • Newbie
  • I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I ...
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

Why won’t Spotify let me download it to my iPhone?

I was trying to temporarily create space on my iPhone’s hard drive by deleting a few apps. Spotify was amongst them. After I completed my task, I attempted to redownload Spotify to my phone. For whatever reason, however, Spotify would only open throu...

  • Newbie
  • I was trying to temporarily create space on my iPhone’s hard drive by deleting a few apps. Spotify was amongst them. After I completed my task, I attempted to redownload Spotify to my phone. For what...
  • ponoboy
  • Newbie
  • 2136 Views
  • 2 replies
  • 1 likes
  • 2136 Views
  • 2 replies
  • 1 likes

Downloading Local Files from Desktop to iPhone

I am trying to get my local files from my desktop to my iPhone. These are songs that I have bought on iTunes and can play on a Spotify playlist on my desktop, but when I try to sync them to my iPhone, I get the popup "Song Not Downloaded" and instruc...

  • Casual Listener
  • I am trying to get my local files from my desktop to my iPhone. These are songs that I have bought on iTunes and can play on a Spotify playlist on my desktop, but when I try to sync them to my iPhone...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Issue with Spotify crashing in BMW

Spotify crashes after about 3 songs when I use it in my BMW via iDrive. Sometimes it even doesn’t appear on the iDrive menu. Seems to have started since latest iOS update. Any ideas?????

  • Casual Listener
  • Spotify crashes after about 3 songs when I use it in my BMW via iDrive. Sometimes it even doesn’t appear on the iDrive menu. Seems to have started since latest iOS update. Any ideas?????
  • bellydancer
  • Newbie
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

Being charged twice

My daughter has a Spotify account that comes out of her bank account yet for the last few months she has also payed Spotify on her phone bill as well . Vodafone have now deactivated her account and she can’t use Spotify . I need help to rectify this ...

  • Newbie
  • My daughter has a Spotify account that comes out of her bank account yet for the last few months she has also payed Spotify on her phone bill as well . Vodafone have now deactivated her account and s...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Spotify (most recent v8.4.38) Pauses randomly on iOS 11.2.5

The title says it all, recently Spotify started to pause randomly while playing a song. I’m on iOS 11.2.5 and I am running Spotify v.8.4.38.

  • Newbie
  • The title says it all, recently Spotify started to pause randomly while playing a song. I’m on iOS 11.2.5 and I am running Spotify v.8.4.38. 
  • der_knorker
  • Newbie
  • 755 Views
  • 2 replies
  • 0 likes
  • 755 Views
  • 2 replies
  • 0 likes

song not downloaded iphone

I have a strange problem with the messages that spotify gives me. I have all the songs on spotify downloaded for offline use, but i still get a message that says "Song Not Downloaded." I know this isnt true, because i tested it out by turning off int...

  • Newbie
  • I have a strange problem with the messages that spotify gives me.  I have all the songs on spotify downloaded for offline use, but i still get a message that says "Song Not Downloaded."  I ...
  • 498 Views
  • 0 replies
  • 0 likes
  • 498 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Disable Genius Lyrics Auto Pop-up

Okay so I'm not a big fan of the Genius Behind the Lyrics option. But at least you could just ignore it by not clicking on it. Not anymore. Spotify's latest iOS update makes the "Behind the Lyrics" window pop-up automatically and you can't see the al...

  • Music Fan
  • Okay so I'm not a big fan of the Genius Behind the Lyrics option. But at least you could just ignore it by not clicking on it. Not anymore. Spotify's latest iOS update makes the "Behind the Lyrics" w...
  • jimpanse113
  • Music Fan
  • 151410 Views
  • 35 replies
  • 40 likes
  • Genius
    iOS
    lyrics
    pop-up
    Spotify
  • 151410 Views
  • 35 replies
  • 40 likes

Apple watch Stand alone App

When will Spotify release a stand alone apple watch app?Listening to music on your apple watch would be awesome and choosing songs directly from your watch would be great

  • Visitor
  • When will Spotify release a stand alone apple watch app? Listening to music on your apple watch would be awesome and choosing songs directly from your watch would be great
  • Maxim
  • Spotify Star
  • 2246 Views
  • 1 replies
  • 2 likes
  • 2246 Views
  • 1 replies
  • 2 likes

Not all songs in playlist are showing

On my iPhone some of my playlists say they consist of 100+ songs but when I open the playlist I can only see 30 or so if these. Anyone know why?

  • Newbie
  • On my iPhone some of my playlists say they consist of 100+ songs but when I open the playlist I can only see 30 or so if these. Anyone know why? 
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes