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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63015 Views
  • 16 replies
  • 37 likes
  • 63015 Views
  • 16 replies
  • 37 likes

Behind the lyrics not showing up

I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my friends look at the lyrics for so I know they exis...

  • Visitor
  • I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my...
  • user-removed
  • Not applicable
  • 4435 Views
  • 3 replies
  • 1 likes
  • 4435 Views
  • 3 replies
  • 1 likes

Cannot queue songs in offline mode from playlist

On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a wifi network it works fine. Why is this happening? ...

  • Casual Listener
  • On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a ...
  • Kikilala777
  • Casual Listener
  • 1100 Views
  • 2 replies
  • 1 likes
  • offline mode
    queue
  • 1100 Views
  • 2 replies
  • 1 likes

Busqueda en un playlist reproduce aleatorio

Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguien sabe que puedo hacer? Uso iPhone y la app esta actuali...

  • Newbie
  • Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguie...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Queue button not working

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for the queue but no response. Please help

  • Newbie
  • I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for t...
  • phan_times
  • Community Legend
  • 1927 Views
  • 1 replies
  • 0 likes
  • 1927 Views
  • 1 replies
  • 0 likes

Solved!! Some songs won’t play

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

  • Casual Listener
  • I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?
  • phan_times
  • Community Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • 603 Views
  • 3 replies
  • 0 likes

Now playing background color changes when swiping down

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you attempt to go to the next track. It's a subtle thing b...

Snap 2017-12-11 at 21.21.10.png Snap 2017-12-11 at 21.21.23.png
  • Music Fan
  • There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you att...
  • wowsaab
  • Music Fan
  • 1773 Views
  • 1 replies
  • 2 likes
  • 1773 Views
  • 1 replies
  • 2 likes

Music pauses when I get notifications, specifically Snapchat

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Spotify, however everytime I get a Snapchat notificat...

  • Casual Listener
  • I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Sp...
  • Brianna_banana
  • Newbie
  • 7473 Views
  • 1 replies
  • 0 likes
  • 7473 Views
  • 1 replies
  • 0 likes

Playlists, iPod Touch, and Spotify Connect

Hi all, Weird problem here. Maybe someone can help? The Setup:I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phone and Spotify Connect to control the iPod from the Android. All running...

  • Newbie
  • Hi all,   Weird problem here. Maybe someone can help?   The Setup: I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phon...
  • 817 Views
  • 0 replies
  • 0 likes
  • Android
    bug
    iOS
    Troubleshooting
  • 817 Views
  • 0 replies
  • 0 likes

Songs out of order under Artist option

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by the same artist from the same album are out of orde...

  • Visitor
  • I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by ...
  • 404 Views
  • 0 replies
  • 1 likes
  • 404 Views
  • 0 replies
  • 1 likes

The entire queue system seems very slow

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recognizes that I’ve pressed “Add to Queue”, and the “Adde...

  • Casual Listener
  • Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recogni...
  • 358 Views
  • 0 replies
  • 1 likes
  • 358 Views
  • 0 replies
  • 1 likes

No more airplay from iPhone to Apple TV!

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming of music via AirPlay. Also I can stream YouTube vide...

  • Casual Listener
  • Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming o...
  • Djsim
  • Casual Listener
  • 1098 Views
  • 3 replies
  • 1 likes
  • 1098 Views
  • 3 replies
  • 1 likes

where's the option "download" in Your Library?

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only.Its much better and easy for situations without internet connection, for directly choosing in offline ...

  • Newbie
  • Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only. Its much better and easy for situations without i...
  • dmilette
  • Regular
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Crackling audio on Migos newest Album

I get cracking audio whenever I play audio when playing The Culture Album 2.

  • Casual Listener
  • I get cracking audio whenever I play audio when playing The Culture Album 2.
  • user-removed
  • Not applicable
  • 878 Views
  • 3 replies
  • 1 likes
  • 878 Views
  • 3 replies
  • 1 likes

How do you add to the end of the Queue?

Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.

  • Casual Listener
  • Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.
  • phan_times
  • Community Legend
  • 4112 Views
  • 3 replies
  • 3 likes
  • 4112 Views
  • 3 replies
  • 3 likes

song wont play

i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesnt continue the track it just stays stopped and does...

  • Casual Listener
  • i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesn...
  • phan_times
  • Community Legend
  • 463 Views
  • 3 replies
  • 0 likes
  • 463 Views
  • 3 replies
  • 0 likes

Solved!! album cover view

it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at

  • Newbie
  • it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at 
  • phan_times
  • Community Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • album cover view
    picture
  • 606 Views
  • 1 replies
  • 0 likes

Podcasts offline?

Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client and wanted to also access it on the iPod, but there i...

  • Newbie
  • Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client an...
  • Bethany_Dawn
  • Community Legend
  • 7714 Views
  • 1 replies
  • 0 likes
  • 7714 Views
  • 1 replies
  • 0 likes

Can't log in on iPhone7

Hello, I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button changes color (so it recognizes that I'm touching it) but nothing ...

  • Regular
  • Hello,   I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button change...
  • phan_times
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Solved!! Spotify running disappeared after update to 4.6.0

Hi, After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've also uninstalled and re-installed the app, but the feature doesn'...

  • Newbie
  • Hi,    After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've...
  • charben
  • Newbie
  • 5714 Views
  • 4 replies
  • 7 likes
  • 5714 Views
  • 4 replies
  • 7 likes

download to iphone

Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ? Various sites say this can only be done with spotify's premium service. Spotify says songs can be saved temporarily free of charge....

  • Casual Listener
  • Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ?  Various sites say this can only be done with spotify's premium service. Sp...
  • Bethany_Dawn
  • Community Legend
  • 4772 Views
  • 7 replies
  • 0 likes
  • 4772 Views
  • 7 replies
  • 0 likes