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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70925 Views
  • 16 replies
  • 37 likes
  • 70925 Views
  • 16 replies
  • 37 likes

Shuffle + repeat options keep resetting

Shuffle + repeat option keeps resetting on my iphone 7. It has done it for a while and is really annoying because everytime i start playing a song now in my car i have to check that it is on shuffle. My songs stay the same so cant the shuffle option ...

  • Regular
  • Shuffle + repeat option keeps resetting on my iphone 7. It has done it for a while and is really annoying because everytime i start playing a song now in my car i have to check that it is on shuffle....
  • user-removed
  • Not applicable
  • 2367 Views
  • 1 replies
  • 2 likes
  • 2367 Views
  • 1 replies
  • 2 likes

How to adapt time-out duration between titles?

hei folks, is there a possibility in the settings (iOS) to adapt the duration of the time-out/ pause/ 'time of silence' between the titles? I can only find the option to individualise the playback in this respect with a cross-fade and it's duration. ...

  • Newbie
  • hei folks,    is there a possibility in the settings (iOS) to adapt the duration of the time-out/ pause/ 'time of silence' between the titles? I can only find the option to individua...
  • 393 Views
  • 0 replies
  • 0 likes
  • 393 Views
  • 0 replies
  • 0 likes

Solved!! How do I stop shuffling playlist?

How do I stop shuffling my playlists? I want them to play in order. What do I do? Solution by Matt Suda:

  • Casual Listener
  • How do I stop shuffling my playlists? I want them to play in order. What do I do?     Solution by Matt Suda:  
  • tisakson
  • Newbie
  • 220764 Views
  • 70 replies
  • 20 likes
  • 220764 Views
  • 70 replies
  • 20 likes

Spotify kept playing after closing app, now a bunch of random music on my account

The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now there's hundreds of random songs that I don't like in m...

  • Casual Listener
  • The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

No track info via bluetooth in car

I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive screen on my car dashboard, all over bluetooth with...

  • Newbie
  • I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive ...
  • Bethany_Dawn
  • Community Legend
  • 2146 Views
  • 1 replies
  • 1 likes
  • 2146 Views
  • 1 replies
  • 1 likes

Spotify Keeps Freezing

My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.

  • Regular
  • My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.
  • TheBrickSlayer
  • Roadie
  • 3601 Views
  • 2 replies
  • 1 likes
  • 3601 Views
  • 2 replies
  • 1 likes

No Album Artwork in Browse

I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover). If I click on a specific item, then I see the artwork. Go back to Browse and all I see is the grey square and white circles for each it...

  • Roadie
  • I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover).   If I click on a specific item, then I see the artwork. Go back to Brows...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

Album Cover Weirdness

(Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but it does on desktop. It was marked as solved but i s...

  • Newbie
  • (Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but ...
  • user-removed
  • Not applicable
  • 973 Views
  • 1 replies
  • 0 likes
  • 973 Views
  • 1 replies
  • 0 likes

Solved!! Music volume going down after 5 minutes

Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. If it helps im playing it bluetooth to my car stere...

  • Newbie
  • Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. ...
  • user-removed
  • Not applicable
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

Lots of playlists on my iphone not showing on computer - how to delete them

My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them

  • Newbie
  • My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them
  • user-removed
  • Not applicable
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

User not visible in Friend Activity

I have searched the community for an answer, but I couldn't find one. So here is my question: In my spotify friend activity I can see what my friends are listening to, but one friend isn't visible (normally it was). My friend has an iPhone 7, uses Wi...

  • Casual Listener
  • I have searched the community for an answer, but I couldn't find one. So here is my question:   In my spotify friend activity I can see what my friends are listening to, but one friend isn't v...
  • Melli1388
  • Casual Listener
  • 955 Views
  • 4 replies
  • 0 likes
  • 955 Views
  • 4 replies
  • 0 likes

Kan niet inloggen

Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.

  • Newbie
  • Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.
  • user-removed
  • Not applicable
  • 7422 Views
  • 18 replies
  • 0 likes
  • 7422 Views
  • 18 replies
  • 0 likes

album sections

Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a song remembering what album contains it. I hope th...

  • Newbie
  • Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes

Won't download previously downloaded playlists

Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything

  • Newbie
  • Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything 
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect Stream Rate

Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what setting we have in the ios app?Since spotify connect i...

  • Music Fan
  • Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what set...
  • Denwood
  • Newbie
  • 29575 Views
  • 14 replies
  • 1 likes
  • 29575 Views
  • 14 replies
  • 1 likes

Disconectivity iOS 11

Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it sounds like anyway), and all of the sudden my connection to my b...

  • Casual Listener
  • Hi Spotify.   I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it soun...
  • aduncan1
  • Newbie
  • 8082 Views
  • 12 replies
  • 2 likes
  • 8082 Views
  • 12 replies
  • 2 likes

Error on Connecting to Speaker

Hey y'all!Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spotify app. I even tried to make a new account, but it ...

  • Casual Listener
  • Hey y'all! Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spo...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Login issues on Iphone for family account

Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer which works fine. When she tried to login on the ap...

  • Casual Listener
  • Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer ...
  • phan_times
  • Community Legend
  • 501 Views
  • 3 replies
  • 0 likes
  • 501 Views
  • 3 replies
  • 0 likes

how to get AutoPlay option to work?

I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?

  • Casual Listener
  • I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?
  • CoIin
  • Casual Listener
  • 889 Views
  • 1 replies
  • 0 likes
  • 889 Views
  • 1 replies
  • 0 likes