Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76496 Views
16 replies
37 likes

76496 Views
16 replies
37 likes

Superuser Contribution constant skipping and pausing

When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about this type of problem but there have been no concre...

Jew_Hawk_7
Casual Listener
When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about...
2018-01-22 6:16:31 PM
2018-02-05 11:49:45 PM
Jew_Hawk_7
Casual Listener
785 Views
2 replies
0 likes

785 Views
2 replies
0 likes

Solved!! Songs are "playing" but no sound?

Hi, I have an iPhone 4s running IOS 7.0.4 and running spotifz version 0.9.3.212. Some songs play fine in my playlist but others are "playing" but there is no sound. Like I said this happens on random songs. Inheritly, when I try to play the song that...

platipusse
Regular
Hi, I have an iPhone 4s running IOS 7.0.4 and running spotifz version 0.9.3.212. Some songs play fine in my playlist but others are "playing" but there is no sound. Like I said this happen...
2014-02-11 11:05:39 AM
2018-02-05 11:18:09 PM
Hily
Newbie
127884 Views
55 replies
1 likes

127884 Views
55 replies
1 likes

Phone keeps redownloading all of my music

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

Cuddisquad4
Casual Listener
For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.
2018-02-05 10:39:00 PM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

Carplay Problems with Library > Albums

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more. Is there anyway to submit a technical support ticket about this?

kellydigital
Newbie
When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more. Is there anyway to submit a technica...
2018-02-05 7:16:43 PM
404 Views
0 replies
0 likes

404 Views
0 replies
0 likes

Can no longer access “up next”

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only for premium owners now?

Percygbrownie
Newbie
I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only f...
2018-02-05 5:49:30 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

Solved!! Mobile Premium won't let me change sound quality

Hi all,So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts back to normal. This is weird. Does anyone know how to c...

joey_collins
Casual Listener
Hi all, So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts b...
2014-12-28 1:33:37 AM
2018-02-05 5:48:15 PM
TamasKovacs
Regular
16008 Views
9 replies
0 likes
iOS 8
Premium
Sound Quality

16008 Views
9 replies
0 likes

Songs won't play when i select them

Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, but i can still stream songs from my iPad and windo...

nicost13
Newbie
Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, ...
2014-01-10 8:38:59 PM
2018-02-05 5:15:01 PM
BarelaIzzy09
Newbie
40142 Views
8 replies
0 likes

40142 Views
8 replies
0 likes

My playlist have 28 songs but only contains 1 song

Hi! So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go to the Artist page of "Velial Squad" I only see 1 song, which...

k0viee
Newbie
Hi! So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go t...
2018-02-05 4:02:52 PM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Rotate Spotify screen

When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and playing music I'm not able to rotate the screen. I...

smhuijz
Casual Listener
When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and...
2013-05-18 10:34:19 AM
2018-02-05 3:00:18 PM
morgajames
Newbie
5437 Views
4 replies
3 likes

5437 Views
4 replies
3 likes

Downloaded local files on my desktop don't show up on Spotify for my iPhone

I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline use. I am using the same wifi on my iphone 8plus an...

beccao1304
Newbie
I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline ...
2018-02-05 7:27:37 AM
341 Views
0 replies
1 likes

341 Views
0 replies
1 likes

Songs Keep Skipping

Hi, About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the song. This is still continuing to happen and I can't remembe...

victoria1996
Newbie
Hi, About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the so...
2018-02-04 5:37:31 PM
2018-02-05 2:39:15 AM
Hexmaniac45
Casual Listener
1178 Views
2 replies
6 likes

1178 Views
2 replies
6 likes

Solved!! Spotify on old ipod?

I'm trying to get Spotify working on an old ipod touch. Ipod model MC544LL/A, running ios 6.1.6. When I tell software to update, it says it's up to date, but when I try to download Spotify app it says that it requires ios 9 or higher. Any way to work...

ttt3171
Newbie
I'm trying to get Spotify working on an old ipod touch. Ipod model MC544LL/A, running ios 6.1.6. When I tell software to update, it says it's up to date, but when I try to download Spotif...
2018-02-04 8:42:44 PM
2018-02-05 2:06:51 AM
Swanny
Community Legend
7711 Views
1 replies
0 likes
old ipod

7711 Views
1 replies
0 likes

Solved!! Spotify For IOS 4.2.1

Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade to is 4.2.1.

Music_man185
Gig Goer
Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade...
2014-03-30 9:21:06 PM
2018-02-04 12:52:07 AM
nobody8
Newbie
63987 Views
29 replies
3 likes

63987 Views
29 replies
3 likes

How do i stop music from downloading to multiple devices?

I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i went back to my daily phone it was downloading there t...

thekman85
Newbie
I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i wen...
2018-02-04 11:39:11 PM
766 Views
0 replies
1 likes

766 Views
0 replies
1 likes

Solved!! Offline Modus | Scrobble to last.fm upon going online again?

Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroad be scrobbled upon returning home (when I switch b...

Lars
Regular
Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroa...
2012-03-29 12:22:13 PM
2018-02-04 11:36:45 PM
camuel
Newbie
9354 Views
24 replies
9 likes

9354 Views
24 replies
9 likes

Lock Screen Display Stuck To One Song

My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly

LoganP
Newbie
My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly
2018-02-04 9:44:36 PM
893 Views
0 replies
1 likes

893 Views
0 replies
1 likes

'Make available offline' - Does not exist!

Right, I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone. As usual this mysterious 'Make available offline' option is NOWHERE to be found and I have done everything I cant think of to get the...

Bleepurchin
Casual Listener
Right, I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone. As usual this mysterious 'Make available offline' option is...
2018-02-04 4:58:45 PM
295 Views
0 replies
1 likes

295 Views
0 replies
1 likes

Album artwork pixelated on iOS

Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library. I first notified Spotify of this many months back, and again not so long ago, but it still hasn’...

deanko78
Regular
Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library. I first notified Spotify of this man...
2017-10-18 10:00:48 PM
2018-02-04 1:08:59 PM
deanko78
Regular
2869 Views
6 replies
1 likes

2869 Views
6 replies
1 likes

HELP!

I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!

NaeXOXO
Newbie
I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!
2018-02-04 4:48:13 AM
2018-02-04 1:07:31 PM
user-removed
Not applicable
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Behind the lyrics

Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help

Mikecain
Newbie
Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help
2018-02-04 9:50:05 AM
2018-02-04 1:04:22 PM
user-removed
Not applicable
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

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