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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81225 Views
  • 19 replies
  • 37 likes
  • 81225 Views
  • 19 replies
  • 37 likes

Unlike song

By mistake I put unlike no a song. How can I know The name of that song?

  • Newbie
  • By mistake I put unlike no a song. How can I know The name of that song?
  • enigmuska
  • Newbie
  • 483 Views
  • 1 replies
  • 1 likes
  • 483 Views
  • 1 replies
  • 1 likes

Solved!! Music pause automatically every time when you push the side button to lock screen in iOS

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or other apps, I have tried to delete and download the ap...

  • Casual Listener
  • I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or oth...
  • sherif90
  • Casual Listener
  • 4965 Views
  • 3 replies
  • 0 likes
  • 4965 Views
  • 3 replies
  • 0 likes

Lost all of my playlists and music

So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did that, and my music didn’t save to my account I gue...

  • Newbie
  • So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Playlists in iOS app are empty but still say how many songs are in them...

Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, it only contains about 12. Another playlist has abso...

  • Newbie
  • Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, i...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes

Song available on web app, but does not appear in ios app

Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a playlist using the desktop app and I go check my playli...

  • Newbie
  • Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a play...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Better iOS EQ

Hi Spotify, I have been using premium for almost a year now and I never want to be without it again.Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones. I was listening on Android until recently, using the Equalize...

  • Casual Listener
  • Hi Spotify,   I have been using premium for almost a year now and I never want to be without it again. Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones....
  • Mangwe
  • Newbie
  • 6384 Views
  • 3 replies
  • 5 likes
  • 6384 Views
  • 3 replies
  • 5 likes

play tracks in an album in proper order

how do you play the tracks in an album in the order in which they appear in the album? it seems to me this should be the DEFAULT... why does it default to "shuffle", and how do you set it to play the tracks in the other they appear in the album? I ha...

  • Regular
  • how do you play the tracks in an album in the order in which they appear in the album?  it seems to me this should be the DEFAULT...   why does it default to "shuffle", and how do you set...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

ELIMINATED SONGS

Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?

  • Newbie
  • Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?
  • Hubo
  • Community Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Free month of Premium

There are always the ads that say that I can have fre premium fore a whole month, but I don’t know how to get this offer.Pls help!

  • Newbie
  • There are always the ads that say that I can have fre premium fore a whole month, but I don’t know how to get this offer.Pls help!
  • Hubo
  • Community Legend
  • 3559 Views
  • 1 replies
  • 0 likes
  • 3559 Views
  • 1 replies
  • 0 likes

Solved!! is there a way to find the current song being played on an iPhone playlist?

i'd like to be able to go directly to what is playing currently in my playlist on my iPhone, however it doesn't seem like i can. is there a way to find the current song being played on an iPhone playlist?

  • Music Fan
  • i'd like to be able to go directly to what is playing currently in my playlist on my iPhone, however it doesn't seem like i can.   is there a way to find the current song being played on an iP...
  • prithvikg
  • Casual Listener
  • 17105 Views
  • 16 replies
  • 3 likes
  • current song
  • 17105 Views
  • 16 replies
  • 3 likes

imported itunes playlists won't play on iphone

I am recently unable to play imported itunes playlists using my iphone (no issues using the desktop Spotify app). The itunes playlists display and show correct # of songs - but, when I click on a playlist nothing is there. The itunes playlists are no...

  • Newbie
  • I am recently unable to play imported itunes playlists using my iphone (no issues using the desktop Spotify app).    The itunes playlists display and show correct # of songs - but, when I c...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

[Running] Modify "Your Running Mix" track list?

Hello everyone!Does anyone know how to add specific songs to the playlist "your running mix"? Or if i can create a playlist in the running section with my oun songs? It doesn't give me a choice to add music in this play list.thks

  • Casual Listener
  • Hello everyone! Does anyone know how to add specific songs to the playlist "your running mix"? Or if i can create a playlist in the running section with my oun songs? It doesn't give me a choice to ...
  • Cregoryjames
  • Casual Listener
  • 3523 Views
  • 9 replies
  • 4 likes
  • 3523 Views
  • 9 replies
  • 4 likes

Superuser Contribution constant skipping and pausing

When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about this type of problem but there have been no concre...

  • Casual Listener
  • When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about...
  • Jew_Hawk_7
  • Casual Listener
  • 792 Views
  • 2 replies
  • 0 likes
  • 792 Views
  • 2 replies
  • 0 likes

Solved!! Songs are "playing" but no sound?

Hi, I have an iPhone 4s running IOS 7.0.4 and running spotifz version 0.9.3.212. Some songs play fine in my playlist but others are "playing" but there is no sound. Like I said this happens on random songs. Inheritly, when I try to play the song that...

  • Regular
  • Hi,   I have an iPhone 4s running IOS 7.0.4 and running spotifz version 0.9.3.212. Some songs play fine in my playlist but others are "playing" but there is no sound. Like I said this happen...
  • Hily
  • Newbie
  • 128468 Views
  • 55 replies
  • 1 likes
  • 128468 Views
  • 55 replies
  • 1 likes

Phone keeps redownloading all of my music

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

  • Casual Listener
  • For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Carplay Problems with Library > Albums

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more. Is there anyway to submit a technical support ticket about this?

  • Newbie
  • When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more.        Is there anyway to submit a technica...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Can no longer access “up next”

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only for premium owners now?

  • Newbie
  • I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only f...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Solved!! Mobile Premium won't let me change sound quality

Hi all,So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts back to normal. This is weird. Does anyone know how to c...

  • Casual Listener
  • Hi all, So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts b...
  • TamasKovacs
  • Regular
  • 16022 Views
  • 9 replies
  • 0 likes
  • iOS 8
    Premium
    Sound Quality
  • 16022 Views
  • 9 replies
  • 0 likes

Songs won't play when i select them

Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, but i can still stream songs from my iPad and windo...

  • Newbie
  • Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, ...
  • BarelaIzzy09
  • Newbie
  • 40151 Views
  • 8 replies
  • 0 likes
  • 40151 Views
  • 8 replies
  • 0 likes

My playlist have 28 songs but only contains 1 song

Hi! So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go to the Artist page of "Velial Squad" I only see 1 song, which...

  • Newbie
  • Hi!   So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go t...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes