Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
Rastereyes
Casual Listener
81680 Views
19 replies
37 likes

81680 Views
19 replies
37 likes

Queue button not working

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for the queue but no response. Please help

Aerox26
Newbie
I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for t...
2018-01-28 12:26:23 PM
2018-02-01 6:38:20 AM
phan_times
Community Legend
1967 Views
1 replies
0 likes

1967 Views
1 replies
0 likes

Solved!! Some songs won’t play

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

Justic11
Casual Listener
I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?
2018-01-31 12:51:17 AM
2018-02-01 4:49:26 AM
phan_times
Community Legend
662 Views
3 replies
0 likes

662 Views
3 replies
0 likes

Now playing background color changes when swiping down

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you attempt to go to the next track. It's a subtle thing b...

wowsaab
Music Fan
There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you att...
2017-12-12 4:24:08 AM
2018-02-01 4:01:06 AM
wowsaab
Music Fan
1852 Views
1 replies
2 likes

1852 Views
1 replies
2 likes

Music pauses when I get notifications, specifically Snapchat

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Spotify, however everytime I get a Snapchat notificat...

dwils17
Casual Listener
I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Sp...
2018-01-17 10:32:51 PM
2018-02-01 1:56:19 AM
Brianna_banana
Newbie
7529 Views
1 replies
0 likes

7529 Views
1 replies
0 likes

Playlists, iPod Touch, and Spotify Connect

Hi all, Weird problem here. Maybe someone can help? The Setup:I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phone and Spotify Connect to control the iPod from the Android. All running...

TangoCharlieESQ
Newbie
Hi all, Weird problem here. Maybe someone can help? The Setup: I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phon...
2018-02-01 1:35:51 AM
847 Views
0 replies
0 likes
Android
bug
iOS
Troubleshooting

847 Views
0 replies
0 likes

Songs out of order under Artist option

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by the same artist from the same album are out of orde...

user-removed
Visitor
I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by ...
2018-02-01 1:09:44 AM
444 Views
0 replies
1 likes

444 Views
0 replies
1 likes

The entire queue system seems very slow

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recognizes that I’ve pressed “Add to Queue”, and the “Adde...

MarcusKnak
Casual Listener
Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recogni...
2018-01-31 9:30:38 PM
389 Views
0 replies
1 likes

389 Views
0 replies
1 likes

No more airplay from iPhone to Apple TV!

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming of music via AirPlay. Also I can stream YouTube vide...

DanielGermany
Casual Listener
Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming o...
2015-03-28 8:46:18 AM
2018-01-31 5:34:30 PM
Djsim
Casual Listener
1129 Views
3 replies
1 likes

1129 Views
3 replies
1 likes

where's the option "download" in Your Library?

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only.Its much better and easy for situations without internet connection, for directly choosing in offline ...

guillepetz
Newbie
Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only. Its much better and easy for situations without i...
2018-01-31 4:31:32 PM
2018-01-31 4:58:47 PM
dmilette
Regular
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Crackling audio on Migos newest Album

I get cracking audio whenever I play audio when playing The Culture Album 2.

djmpc99
Casual Listener
I get cracking audio whenever I play audio when playing The Culture Album 2.
2018-01-31 5:25:03 AM
2018-01-31 3:30:00 PM
user-removed
Not applicable
935 Views
3 replies
1 likes

935 Views
3 replies
1 likes

How do you add to the end of the Queue?

Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.

MelandKez
Casual Listener
Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.
2018-01-30 11:35:54 PM
2018-01-31 7:17:22 AM
phan_times
Community Legend
4225 Views
3 replies
3 likes

4225 Views
3 replies
3 likes

song wont play

i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesnt continue the track it just stays stopped and does...

leedleswims
Casual Listener
i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesn...
2018-01-31 2:37:16 AM
2018-01-31 5:21:08 AM
phan_times
Community Legend
517 Views
3 replies
0 likes

517 Views
3 replies
0 likes

Solved!! album cover view

it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at

gracievv
Newbie
it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at
2018-01-31 3:48:30 AM
2018-01-31 4:11:35 AM
phan_times
Community Legend
653 Views
1 replies
0 likes
album cover view
picture

653 Views
1 replies
0 likes

Podcasts offline?

Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client and wanted to also access it on the iPod, but there i...

andreimcristof
Newbie
Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client an...
2018-01-28 11:29:08 PM
2018-01-30 12:33:02 AM
Bethany_Dawn
Community Legend
7736 Views
1 replies
0 likes

7736 Views
1 replies
0 likes

Can't log in on iPhone7

Hello, I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button changes color (so it recognizes that I'm touching it) but nothing ...

ohheyslim
Regular
Hello, I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button change...
2018-01-30 7:36:05 PM
2018-01-30 7:43:45 PM
phan_times
Community Legend
450 Views
1 replies
0 likes

450 Views
1 replies
0 likes

Solved!! Spotify running disappeared after update to 4.6.0

Hi, After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've also uninstalled and re-installed the app, but the feature doesn'...

danimaltaco
Newbie
Hi, After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've...
2015-12-17 12:50:54 AM
2018-01-30 6:37:28 PM
charben
Newbie
5775 Views
4 replies
7 likes

5775 Views
4 replies
7 likes

download to iphone

Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ? Various sites say this can only be done with spotify's premium service. Spotify says songs can be saved temporarily free of charge....

DM35
Casual Listener
Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ? Various sites say this can only be done with spotify's premium service. Sp...
2018-01-19 4:17:46 PM
2018-01-30 5:11:54 PM
Bethany_Dawn
Community Legend
4873 Views
7 replies
0 likes

4873 Views
7 replies
0 likes

Ads on mobile are starting to freeze Spotify app

This has started happening the last few days. "A brief message from our sponsors" will turn into a stalled Spotify app. The ad won't play, music won't resume. The only recourse here is for me to power cycle my iPhone. Very inconvenient. Anyone else s...

bjurasz
Casual Listener
This has started happening the last few days. "A brief message from our sponsors" will turn into a stalled Spotify app. The ad won't play, music won't resume. The only recourse here...
2017-07-07 3:54:18 PM
2018-01-30 3:02:08 PM
Deuxbebes
Casual Listener
932 Views
2 replies
0 likes

932 Views
2 replies
0 likes

Spotify connect disconnects when switching in and out of app

I've noticed a new behaviour with v 7.6 of the IOS app. I use connect to play through an Onkyo amp, but the connection is lost whenever I switch back to the app after either locking or using something else. The connection is fine while locked or in t...

Jslsys
Casual Listener
I've noticed a new behaviour with v 7.6 of the IOS app. I use connect to play through an Onkyo amp, but the connection is lost whenever I switch back to the app after either locking or using somethin...
2017-02-16 8:33:06 PM
2018-01-30 6:41:09 AM
gmrama
Regular
10045 Views
51 replies
9 likes

10045 Views
51 replies
9 likes

Not all local files are syncing to mobile app on iPhone

I recently decided to switch away from iTunes and go with Spotify Premium. I wanted to move some of my local files over for songs that weren't on Spotify. The transfer of the local files didn't create any problems. However, I then tried to make these...

mbaharaeen
Casual Listener
I recently decided to switch away from iTunes and go with Spotify Premium. I wanted to move some of my local files over for songs that weren't on Spotify. The transfer of the local file...
2018-01-30 5:49:59 AM
2018-01-30 6:03:51 AM
mbaharaeen
Casual Listener
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts