Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
80986 Views
19 replies
37 likes

80986 Views
19 replies
37 likes

Solved!! playlist order is in alphabetical order, not my regular order

my playlist in my iphone is in alphabetical order and i did not put it that way, however in my computer the order is fine, don't know what to do to make it right again

dcastro11
Casual Listener
my playlist in my iphone is in alphabetical order and i did not put it that way, however in my computer the order is fine, don't know what to do to make it right again
2018-01-27 8:22:53 AM
2018-01-27 8:05:05 PM
dcastro11
Casual Listener
2334 Views
2 replies
0 likes

2334 Views
2 replies
0 likes

Descargas en Biblioteca

hola desde hace varios dias ha desaparecido el apartado descargas en Biblioteca. Me pasa solo a mi o es algo general? Donde puedo encontrar mis descargas todas juntas?

calvorota
Newbie
hola desde hace varios dias ha desaparecido el apartado descargas en Biblioteca. Me pasa solo a mi o es algo general? Donde puedo encontrar mis descargas todas juntas?
2018-01-27 5:07:12 PM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Spotify connect play queue

It seems that when using spotify connect and playing random, the queue is not used. Every time the song switches, the queue is reset and therefore completely changed. This also means that queing a song manually is not respected. Finally, changing son...

JeppeRC
Casual Listener
It seems that when using spotify connect and playing random, the queue is not used. Every time the song switches, the queue is reset and therefore completely changed. This also means that queing a ...
2014-12-16 10:29:39 AM
2018-01-27 1:03:35 PM
DjayJee1
Casual Listener
3393 Views
13 replies
0 likes
Connect

3393 Views
13 replies
0 likes

Abbonamento

Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.

Liardoluigi
Newbie
Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.
2016-07-04 11:47:13 AM
2018-01-27 10:56:54 AM
delby78
Newbie
612 Views
2 replies
1 likes

612 Views
2 replies
1 likes

Downloads tab in Libray gone missing

My downloads tab no longer exists in my library. I have tried deleting and reinstalling the app. I have an iphone5s. I existed a week and a half ago. I find this very frustrating and has made listening while driving unsafe. Was this feature removed? ...

JKobewka
Casual Listener
My downloads tab no longer exists in my library. I have tried deleting and reinstalling the app. I have an iphone5s. I existed a week and a half ago. I find this very frustrating and has made listeni...
2018-01-27 9:03:27 AM
369 Views
0 replies
1 likes

369 Views
0 replies
1 likes

Spotify won't play on my iphone

Hi, suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs. So spotify still opens but when I hit play the track doesn't start at all... what coul that be? NS

Aberdeen15
Regular
Hi, suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs. So spotify still opens but when I hit play the track doesn't start at all... ...
2012-10-23 9:43:32 PM
2018-01-27 4:04:35 AM
Microsauce
Newbie
17905 Views
29 replies
0 likes

17905 Views
29 replies
0 likes

Download Playlists Jumbled

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens.I have deleted and reinstalled and now got a new iPhone X as I thought my phone was the problem bu...

MelBeasant
Casual Listener
Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens. I have deleted and reinstalled and now got a ...
2017-12-12 10:06:05 AM
2018-01-27 2:50:06 AM
Gypsyflowergirl
Casual Listener
1719 Views
16 replies
2 likes

1719 Views
16 replies
2 likes

Solved!! Playlists disappeared and replaced with playlists that are not mine

I have been using Spotify premium for years and have created a lot of playlists. Today, they are all gone and have been replaced with a handful of playlists that are not mine. I logged out then back in, and deleted the app and reloaded. Didn’t work. ...

JBS123
Casual Listener
I have been using Spotify premium for years and have created a lot of playlists. Today, they are all gone and have been replaced with a handful of playlists that are not mine. I logged ou...
2018-01-26 4:08:40 AM
2018-01-26 8:49:59 PM
Luke
Spotify Star
841 Views
3 replies
0 likes

841 Views
3 replies
0 likes

Playlists all gone and replaced please help

I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced with a playlist I couldn't even read the name of plea...

Brit_kole2011
Newbie
I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced wi...
2018-01-26 4:11:32 PM
2018-01-26 8:15:37 PM
Luke
Spotify Star
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Scrobbling stops after connecting to a device

Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "Devices Available" and connecting to a device (for exampl...

thedutchbison
Casual Listener
Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "D...
2017-12-22 12:20:21 AM
2018-01-26 8:07:45 PM
redman755
Casual Listener
960 Views
4 replies
0 likes

960 Views
4 replies
0 likes

can not start app to listen to downloaded music if I do not have a network connection

I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start spoityf before I get in the car. Often it takes a l...

bang_zippy
Casual Listener
I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start ...
2018-01-26 7:50:39 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Offline Devices Wont Reset

Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs. I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anything? Any one any ideas? Thanks in advance.

antard
Newbie
Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs. I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anyt...
2018-01-26 7:43:08 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Not Autoplaying Next Song IOS 11.2.1

I've googled this but the threads on here are unnavigable. Lots of people just saying they have the same issue. There was one thread that purports to have "solved" the issue (this one: https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-iOS-app-...

adamlatl
Casual Listener
I've googled this but the threads on here are unnavigable. Lots of people just saying they have the same issue. There was one thread that purports to have "solved" the issue (this one:&nb...
2018-01-06 6:40:06 PM
2018-01-26 6:00:19 PM
DivinaX
Newbie
1127 Views
1 replies
0 likes

1127 Views
1 replies
0 likes

Carplay: Following Artists=> Browse Albums

Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. I really don't want to follow all the albums that I'm in...

madoublet
Newbie
Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. ...
2018-01-26 5:40:09 PM
615 Views
0 replies
1 likes

615 Views
0 replies
1 likes

Shuffle and repeat are reset after skipping a disabled song

I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuffle and repeat settings. Is this intended design or...

pbromwelljr
Newbie
I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuf...
2018-01-26 5:21:50 PM
578 Views
0 replies
0 likes

578 Views
0 replies
0 likes

'Downloads' disappeared from 'My Library'

This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was this too simple an option that you felt you needed t...

Bufordtjustice
Casual Listener
This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was t...
2018-01-26 11:44:03 AM
2018-01-26 3:48:11 PM
LunarFreakonaut
Newbie
634 Views
1 replies
0 likes
disappeared
downloads

634 Views
1 replies
0 likes

spotify won´t accept my username and password even though it´s correct

since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that its correct for sure. I also can´t just change my pas...

user-removed
Visitor
since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that it...
2018-01-26 1:02:49 PM
2018-01-26 1:30:08 PM
vanshaj1234
Casual Listener
4691 Views
5 replies
1 likes

4691 Views
5 replies
1 likes

Solved!! App won't play songs in my playlist

HiI'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't work on the app.Plz helpThanks

theguywhois
Gig Goer
Hi I'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't...
2017-04-30 1:19:33 PM
2018-01-26 11:16:14 AM
Sane2012
Casual Listener
52749 Views
6 replies
2 likes

52749 Views
6 replies
2 likes

Solved!! Offline Listening

I am on the latest IOS. I am not able to play offline songs. I have downloaded songs, but Spotify acts like its trying to connect.What am I doing wrong?

TheShadowKnows1
Newbie
I am on the latest IOS. I am not able to play offline songs. I have downloaded songs, but Spotify acts like its trying to connect. What am I doing wrong?
2018-01-26 1:28:17 AM
2018-01-26 8:50:06 AM
TheBrickSlayer
Roadie
1304 Views
1 replies
0 likes

1304 Views
1 replies
0 likes

Repeat track mode turns on automatically in my car

I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically switches to "repeat track" mode so I have to manually t...

gabbo2000
Newbie
I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically swit...
2017-08-08 9:46:18 PM
2018-01-26 6:20:13 AM
zenubio
Composer
2675 Views
2 replies
5 likes

2675 Views
2 replies
5 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts