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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76379 Views
  • 16 replies
  • 37 likes
  • 76379 Views
  • 16 replies
  • 37 likes

Keep having to reshuffle

Since the last update my Spotify app won't stay on shuffle. I use it mainly in my car with Bluetooth and every time I get back in the car I have to open Spotify and hit shuffle again. I don't ever fully close the app, just minimize it.I've tried comp...

  • Casual Listener
  • Since the last update my Spotify app won't stay on shuffle. I use it mainly in my car with Bluetooth and every time I get back in the car I have to open Spotify and hit shuffle again. I don't ever fu...
  • zummi
  • Casual Listener
  • 4922 Views
  • 9 replies
  • 4 likes
  • 4922 Views
  • 9 replies
  • 4 likes

Superuser Contribution Albums in your library

If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?

  • Newbie
  • If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?
  • Jack
  • Roadie
  • 472 Views
  • 1 replies
  • 1 likes
  • 472 Views
  • 1 replies
  • 1 likes

Facebook

Hey guys, well ...om trying to put my Spotify account on my Facebook but I can’t, I was with another Facebook account and I cancel the Facebook and the Spotify app on Facebook settings, and now I’m trying to put my Spotify on my another Facebook and ...

  • Newbie
  • Hey guys, well ... om trying to put my Spotify account on my Facebook but I can’t, I was with another Facebook account and I cancel the Facebook and the Spotify app on Facebook settings, and now I’m...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Ford Fiesta 2012 USB

Hi. I have a problem with my 2012 Fiesta Trend. When ı try to play spotify via usb port it starts the music and afer 0.02 second skips the song.İphone 5- ios 8- lastest spotify version- premium user. Every 0.02 seconds the car or spotify skips song a...

  • Casual Listener
  • Hi. I have a problem with my 2012 Fiesta Trend. When ı try to play spotify via usb port it starts the music and afer 0.02 second skips the song.İphone 5- ios 8- lastest spotify version- premium user....
  • iam_grasshopper
  • Casual Listener
  • 21419 Views
  • 37 replies
  • 6 likes
  • 21419 Views
  • 37 replies
  • 6 likes

AppleTV Airplay shows a weird looping video

Whenever I play Spotify over Airplay to my AppleTV, a weird looping video appears with people running, dancing, listening to airbuds. It's vertical (portrait orientation) video, like it belongs on a phone rather than a TV. I can't figure out how to d...

  • Casual Listener
  • Whenever I play Spotify over Airplay to my AppleTV, a weird looping video appears with people running, dancing, listening to airbuds. It's vertical (portrait orientation) video, like it belongs on a ...
  • DJ_CellSurgeon
  • Newbie
  • 5820 Views
  • 13 replies
  • 9 likes
  • 5820 Views
  • 13 replies
  • 9 likes

Solved!! How to get an App compatible to older iOS versions

Hi, I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I cannot use Spotify anymore (current App is compatible with iOS6 ...

  • Casual Listener
  • Hi,   I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I ...
  • Eduardo1011
  • Casual Listener
  • 221845 Views
  • 54 replies
  • 3 likes
  • 221845 Views
  • 54 replies
  • 3 likes

Stuck on "a brief message from out sponsors"

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the "A brief message from our sponsors" screen. Clicking through to the advertised content does not make any difference to continue...

  • Casual Listener
  • Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the  "A brief message from our sponsors" screen. Clicking through to the ad...
  • ninjap9
  • Casual Listener
  • 1700 Views
  • 3 replies
  • 2 likes
  • 1700 Views
  • 3 replies
  • 2 likes

Solved!! How to delete multiple songs within playlist

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac?? I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my playlist. For example the last 100 songs. I dont want to...

  • Casual Listener
  • Hi does anyone know how to delete multiple songs within a playlist on OS or Mac??  I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my...
  • Galdot
  • Newbie
  • 159165 Views
  • 11 replies
  • 8 likes
  • 159165 Views
  • 11 replies
  • 8 likes

How can you group songs by Album once you’ve selected an Artist?

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order. On spotify, it’s just a huge, alphabetical list of every son...

  • Newbie
  • Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order.  &n...
  • 1022 Views
  • 0 replies
  • 5 likes
  • 1022 Views
  • 0 replies
  • 5 likes

Devices

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

  • Newbie
  • My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?
  • imattolo
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

advertise in premium

I switched to android iOS I have a premium subscription but I see advertisements ..

  • Newbie
  • I switched to android iOS I have a premium subscription but I see advertisements ..
  • imattolo
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Songs stop playing after ~10 seconds

Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the song. i've tried to hard reset my iPhone, deleted the Spoti...

  • Newbie
  • Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the son...
  • 2898 Views
  • 0 replies
  • 35 likes
  • 2898 Views
  • 0 replies
  • 35 likes

Equalizer loses settings after a short time

The build-in spotify equalizer loses my selected profile every few startup on my iPhone.When I check the equalizer settings, the checked profile is gone, and the sound is also hearable not equalized. The "Equalizer" checkbox is still on, but if I tur...

  • Casual Listener
  • The build-in spotify equalizer loses my selected profile every few startup on my iPhone. When I check the equalizer settings, the checked profile is gone, and the sound is also hearable no...
  • 378 Views
  • 0 replies
  • 0 likes
  • 378 Views
  • 0 replies
  • 0 likes

Behind the Lyrics not working on latest version

I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months. I’ve tried songs that have been hugely popular li...

  • Newbie
  • I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months...
  • DarkStoic
  • Newbie
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

HELP! I added songs but won’t play on my iPhone

I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need to know how to add the songs that are on my laptop...

  • Casual Listener
  • I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Spotify doesn’t loging as premium count.

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login my count and the app never recognize me as a premium user, even thought when I have sett the offline mode on my iphone. there is any w...

  • Newbie
  • hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login  my count and the app never recognize me as a premium user, even tho...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Song Previews

Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that you didnt have to click on it and stop what you were lis...

  • Visitor
  • Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that ...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't let me connect on Iphone because of being in a foreign country.

Hi there and looking for help within this community and or Spotify.I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I discovered I need to change the country in settings to ...

  • Casual Listener
  • Hi there and looking for help within this community and or Spotify. I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I di...
  • anelisasu
  • Casual Listener
  • 1236 Views
  • 6 replies
  • 0 likes
  • 1236 Views
  • 6 replies
  • 0 likes