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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71884 Views
  • 16 replies
  • 37 likes
  • 71884 Views
  • 16 replies
  • 37 likes

Moving Local Files from Window machine to iPhone

I am having the worst time getting my local files over to my iPhone from my laptop. I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

  • Casual Listener
  • I am having the worst time getting my local files over to my iPhone from my laptop.  I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

App iphone

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

  • Newbie
  • I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Solved!! Unable to play any Song

Hello, Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network and still doesn't work but everything is fine on the Web Player ve...

  • Casual Listener
  • Hello,   Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network ...
  • Rupetegarcia
  • Newbie
  • 7833 Views
  • 9 replies
  • 0 likes
  • 7833 Views
  • 9 replies
  • 0 likes

Play all playlists in a playlist/folder gone?

Have a playlist/folder with each years favorite music from 2010 up till 2017 and I usually just go into the playlist and choose "play all" at the top, and it'll just play/shuffel all of the songs inside playlist 2010 through 2017. When I was going to...

  • Newbie
  • Have a playlist/folder with each years favorite music from 2010 up till 2017 and I usually just go into the playlist and choose "play all" at the top, and it'll just play/shuffel all of the songs ins...
  • hud3728
  • Casual Listener
  • 2560 Views
  • 8 replies
  • 47 likes
  • 2560 Views
  • 8 replies
  • 47 likes

Spotify can't download all tracks

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When I did that, Spotify start downloading all songs (about 500...

  • Visitor
  • Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When...
  • 1Ahava
  • Newbie
  • 3925 Views
  • 7 replies
  • 0 likes
  • 3925 Views
  • 7 replies
  • 0 likes

Solved!! Control Center on iOS 11

Hello all, I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center. The button is grayed out as if it’s been disabled. The previous and next buttons work f...

  • Casual Listener
  • Hello all,   I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center.    The button i...
  • Farisfox
  • Newbie
  • 211038 Views
  • 58 replies
  • 0 likes
  • 211038 Views
  • 58 replies
  • 0 likes

Button to disable ”Behind the lyrics” doesn’t work.

As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, behind the lyrics is still there. Super annoying.

  • Newbie
  • As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing  at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, be...
  • 763 Views
  • 0 replies
  • 0 likes
  • bug
    Genius
    iOS
    lyrics
  • 763 Views
  • 0 replies
  • 0 likes

Queue swipe won’t work offline

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online again, the swipe right to queue works fine but is t...

  • Newbie
  • Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online ...
  • Klaxstar
  • Newbie
  • 1094 Views
  • 1 replies
  • 6 likes
  • 1094 Views
  • 1 replies
  • 6 likes

iPhone 8, Spotify pausing with snapchat notifactions.

I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and when I check why the music has paused it’s because I g...

  • Newbie
  • I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and whe...
  • 807 Views
  • 0 replies
  • 1 likes
  • 807 Views
  • 0 replies
  • 1 likes

Music turns off when receiving a snap

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

  • Newbie
  • Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??
  • 405 Views
  • 0 replies
  • 0 likes
  • 405 Views
  • 0 replies
  • 0 likes

Can’t access playlists on iPhone 7s

Hi. When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it. It doesn’t appear on its own (screen shot attached). Help!

  • Newbie
  • Hi.  When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it.  It doesn’t appear on its own (screen shot attached)....
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Songs Not Available After Saving

Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and play it and only four of the tracks were playable. ...

  • Newbie
  • Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and ...
  • 403 Views
  • 0 replies
  • 0 likes
  • 403 Views
  • 0 replies
  • 0 likes

Playlist editing

When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Thanks all.

  • Casual Listener
  • When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Than...
  • Bethany_Dawn
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Saved Albums and songs deleted

Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm using the latest version of the app.

  • Newbie
  • Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm usin...
  • Flaccidflaxseed
  • Newbie
  • 21727 Views
  • 5 replies
  • 1 likes
  • 21727 Views
  • 5 replies
  • 1 likes

Can't play first song

On some of my albums and playlists, I cannot play the first song when using my iphone. Anyone else having this issue and have a solution?

  • Casual Listener
  • On some of my albums and playlists, I cannot play the first song when using my iphone. Anyone else having this issue and have a solution?
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Home page doesn’t open

I am using spotify with iphone 7 and when i try to open home page it doesn’t open

  • Newbie
  • I am using spotify with iphone 7 and when i try to open home page it doesn’t open 
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

iphone low sound volume

In Spotify, the iPhone sounds less than its own music application, how can I solve it?

  • Newbie
  • In Spotify, the iPhone sounds less than its own music application, how can I solve it?
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

Downloading Local Files

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify. I cannot find a definitive answer to this problem online. Many thanks

  • Newbie
  • I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify.   I cannot find a definitive answer to this problem online.     Many thanks...
  • Nygge72
  • Newbie
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Play Music isn’t possible in iPhone App

Hi, i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played. Can you help me?

  • Newbie
  • Hi,   i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played.  Can you help me?
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Seeing all downloaded songs offline

Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening to artists or albums cohesively. Now, it only shows the ...

  • Newbie
  • Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening ...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes