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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62749 Views
  • 16 replies
  • 37 likes
  • 62749 Views
  • 16 replies
  • 37 likes

Solved!! Font size on iphone 5s

Hi there! I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too small on larger phone screens. But as I've got an Iphone 5s...

  • Casual Listener
  • Hi there!  I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too s...
  • gergoviki
  • Casual Listener
  • 2200 Views
  • 2 replies
  • 0 likes
  • 2200 Views
  • 2 replies
  • 0 likes

Downloaded songs repeatedly wiped from my device

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On opening it this morning, it had both logged me out and c...

  • Regular
  • Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On openi...
  • Matbroughton
  • Newbie
  • 795 Views
  • 2 replies
  • 1 likes
  • Bug iOS
    Dowload list problem erased
    Downloaded music disappears
  • 795 Views
  • 2 replies
  • 1 likes

Time stamp while playing

Hello,Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness instructor and we rely on time lapsed and remaining t...

  • Newbie
  • Hello, Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness ...
  • 391 Views
  • 0 replies
  • 1 likes
  • 391 Views
  • 0 replies
  • 1 likes

Familie acount

HalloWij hebben thuis gezamenlijk een fammilie abonnement alleen wanneer ik telken probeer te luister op mijn acount springt die terug na gratis abonnement ??met beperkte opties?.MvgMohamed

  • Casual Listener
  • Hallo Wij hebben thuis gezamenlijk een fammilie abonnement alleen wanneer ik telken probeer te luister op mijn acount springt die terug na gratis abonnement ??met beperkte opties?. Mvg Moham...
  • Hubo
  • Community Legend
  • 1139 Views
  • 13 replies
  • 0 likes
  • 1139 Views
  • 13 replies
  • 0 likes

Notifications and pausing

I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I will play my music again and I will get another notification, pauses. It’s not only when I’m driving it’s whenever Spotify is open. I have tried put...

  • Newbie
  • I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I  will play my music again and I will get another notification, pauses. It’s not only when I’...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

iPhone 7 becomes very hot while playing Spotify

I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall the app but I still have the same problem. At the ...

  • Casual Listener
  • I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall...
  • 484 Views
  • 0 replies
  • 3 likes
  • 484 Views
  • 0 replies
  • 3 likes

Spotify update has nobbled Bluetooth connectivity to BMW ConnectedDrive

Hi all On Saturday I updated the Spotify app on my iPhone 5s to the latest version, I'm not sure of the previous version I was using but I hadn't updated the app for months. This update seems to have nobbled the Bluetooth connectivity to my BMW Conne...

  • Casual Listener
  • Hi all   On Saturday I updated the Spotify app on my iPhone 5s to the latest version, I'm not sure of the previous version I was using but I hadn't updated the app for months.  This updat...
  • natdearn
  • Casual Listener
  • 2653 Views
  • 3 replies
  • 0 likes
  • bluetooth
    BMW
    ConnectedDrive
  • 2653 Views
  • 3 replies
  • 0 likes

Constantly skipping, pausing, and starting for no reason!

Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, and sometimes even does it if I’ve closed the app. I...

  • Newbie
  • Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, a...
  • 531 Views
  • 0 replies
  • 0 likes
  • 531 Views
  • 0 replies
  • 0 likes

Lost playlist

I have been using Spotify free for years.Some days ago I upgraded to Premium and now my music is gone.What has happend?I did not delete my self.

  • Newbie
  • I have been using Spotify free for years. Some days ago I upgraded to Premium and now my music is gone. What has happend? I did not delete my self.  
  • PhantomDiesel
  • Roadie
  • 442 Views
  • 1 replies
  • 0 likes
  • lost playlist
  • 442 Views
  • 1 replies
  • 0 likes

Family Overview Not Working

I'm trying to add my brother to my premium for family, however whenever i try to load the overview it tells me to refresh the page over and over. Is there a problem with my account as to why I can't remove or add family members? I'm the primary accou...

  • Newbie
  • I'm trying to add my brother to my premium for family, however whenever i try to load the overview it tells me to refresh the page over and over. Is there a problem with my account as to why I can't ...
  • Luke
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Lieder werden einfach uebersprungen

Wenn ich meine Playlist abspiele kommt das erste Lied aber dann kommt von den anderen Lieder immer nur 5 Sekunden und dann springt es weiter zum naechsten lied

  • Newbie
  • Wenn ich meine Playlist abspiele kommt das erste Lied aber dann kommt von den anderen Lieder immer nur 5 Sekunden und dann springt es weiter zum naechsten lied
  • Luke
  • Spotify Star
  • 3867 Views
  • 1 replies
  • 1 likes
  • 3867 Views
  • 1 replies
  • 1 likes

Have to keep redownloading saved music

So I've been dealing with this issue for a few months now on my iphone 7, a few times a week I'll go into my songs and there will be nothing downloaded, so I have to close the app and reopen it and then it starts downloading all 2,344 of my saved son...

  • Newbie
  • So I've been dealing with this issue for a few months now on my iphone 7, a few times a week I'll go into my songs and there will be nothing downloaded, so I have to close the app and reopen it and t...
  • Luke
  • Spotify Star
  • 2588 Views
  • 1 replies
  • 1 likes
  • 2588 Views
  • 1 replies
  • 1 likes

The App crashes before I can log on

So I changed my Password and I just had to log in with the new Password on my Computer but on my Phone App just crashes with an error message that says I can't log in my Username or Password is wrong.I don't want to reinstall since I don't know what ...

  • Regular
  • So I changed my Password and I just had to log in with the new Password on my Computer but on my Phone App just crashes with an error message that says I can't log in my Username or Password is wrong...
  • Luke
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Replacing an album that has been removed from spotify

Hi, One of my favorite albums, The Suburbs by Arcade Fire has just disappeared from the service. I listen to this album about once a week so I'm really notcing the loss. I actually own the CD of this album, so is there any way I can get the CD copy o...

  • Casual Listener
  • Hi,   One of my favorite albums, The Suburbs by Arcade Fire has just disappeared from the service. I listen to this album about once a week so I'm really notcing the loss.   I actually ...
  • user-removed
  • Not applicable
  • 703 Views
  • 3 replies
  • 0 likes
  • 703 Views
  • 3 replies
  • 0 likes

Solved!! Local file sync never completing

App Version8.4.28.1104 i recently had to wipe my phone and start fresh on iOS and am having issues syncing over my local files from the desktop app (Mac) to the iOS app. I have all the local files in a playlist and both the desktop and phone are on t...

  • Visitor
  • App Version 8.4.28.1104   i recently had to wipe my phone and start fresh on iOS and am having issues syncing over my local files from the desktop app (Mac) to the iOS app. I have all the loc...
  • user-removed
  • Not applicable
  • 719 Views
  • 1 replies
  • 0 likes
  • 719 Views
  • 1 replies
  • 0 likes

Local files disappearing from playlists on mobile device?

So as of this morning, all of my local files were perfectly downloaded in my playlist on my phone. Somewhere between then and now, they have completely disappeared from the playlist. I added a few more local files in the playlist, but now none of the...

  • Newbie
  • So as of this morning, all of my local files were perfectly downloaded in my playlist on my phone. Somewhere between then and now, they have completely disappeared from the playlist. I added a few mo...
  • 609 Views
  • 0 replies
  • 2 likes
  • 609 Views
  • 0 replies
  • 2 likes

iOS 11.2.1 & Spotify app problems with BMW ConnectedDrive

Hello, the last weeks I have problems with playing Spotify in my F36 BMW. I'm using an iPhone with iOS 11.2.1 and Spotify 8.4.28.1104. The BMW software is up-to-date, has professional navi. Spotify won't start in the app menu any more, it only plays ...

  • Newbie
  • Hello, the last weeks I have problems with playing Spotify in my F36 BMW. I'm using an iPhone with iOS 11.2.1 and Spotify 8.4.28.1104. The BMW software is up-to-date, has professional navi. Spotify w...
  • uhaslund
  • Newbie
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

so i can play my playlist on my account but when i log onto another account i can’t see it

right so i can play the playlist on my account but if i log out and go onto another account and go to my profile (which it’s following) it won’t show up so i have to copy and paste the link to find it, why doesn’t it just show up? it’s a public colla...

  • Visitor
  • right so i can play the playlist on my account but if i log out and go onto another account and go to my profile (which it’s following) it won’t show up so i have to copy and paste the link to find i...
  • 346 Views
  • 0 replies
  • 1 likes
  • 346 Views
  • 0 replies
  • 1 likes