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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68172 Views
  • 16 replies
  • 37 likes
  • 68172 Views
  • 16 replies
  • 37 likes

Solved!! I can’t play some songs on my iPhone

I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS music. so I wanna know if someone has a solution to this pro...

  • Casual Listener
  •   I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS m...
  • guidreer
  • Music Fan
  • 7926 Views
  • 4 replies
  • 1 likes
  • 7926 Views
  • 4 replies
  • 1 likes

Solved!! Playlist overlap trouble

I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playlist and then reverts back to the Christmas playlist....

  • Casual Listener
  • I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playli...
  • guidreer
  • Music Fan
  • 1140 Views
  • 3 replies
  • 1 likes
  • 1140 Views
  • 3 replies
  • 1 likes

Really slow download to offline

I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours

  • Casual Listener
  • I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours
  • 502 Views
  • 0 replies
  • 3 likes
  • 502 Views
  • 0 replies
  • 3 likes

Songs keep randomly stopping & skipping on its own

Hi, I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1. kindly advise and assist. Thank you.

  • Newbie
  • Hi,    I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1.   kindly advise and assist. ...
  • MattLancer
  • Casual Listener
  • 892 Views
  • 2 replies
  • 0 likes
  • 892 Views
  • 2 replies
  • 0 likes

New iPhone X - no local files will download

Hello All, I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play on my MacBook laptop). After reinstalling, now those files/s...

  • Regular
  • Hello All,   I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play ...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Unable to Chromecast to an Audio Group (Multiple Chromecast Audio devices in sync)

I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices). One of my devices is a Vizio Soundbar. The other is a Chromecast Audi...

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  • Casual Listener
  • I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices).   One of my...
  • PAPPL
  • Regular
  • 2572 Views
  • 7 replies
  • 2 likes
  • 2572 Views
  • 7 replies
  • 2 likes

Full screen artwork is missing!!!

I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.

  • Casual Listener
  • I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's  a great feature. Thanks for any help. 
  • 497 Views
  • 0 replies
  • 0 likes
  • 497 Views
  • 0 replies
  • 0 likes

All songs gone from phone and history lost

Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in history so only required re-downloading.Re-installin...

  • Newbie
  • Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in h...
  • 657 Views
  • 0 replies
  • 1 likes
  • 657 Views
  • 0 replies
  • 1 likes

Solved!! View Queue on iPad?

Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a playlist and one song played and then one of the old songs I ha...

  • Music Fan
  • Is there a way to view my play queue in the new iPad version?  A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all.  Today, I wanted to listen to a ...
  • andresgz
  • Newbie
  • 116754 Views
  • 104 replies
  • 39 likes
  • 116754 Views
  • 104 replies
  • 39 likes

creating a playlist

when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.

  • Newbie
  • when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Imported Music not Working

Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It just skips songs until it eventually finds one that...

  • Newbie
  • Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It ...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Not Accepting my VISA Prepaid Debit

I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I went to the support page and made sure my card met al...

  • Newbie
  • I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I we...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

iOS release notes

Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and I would like to know about the improvements made t...

  • Casual Listener
  • Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and...
  • 481 Views
  • 0 replies
  • 6 likes
  • 481 Views
  • 0 replies
  • 6 likes

Shuffling?

I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet it will still shuffle. I’m not sure why it started...

  • Newbie
  • I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

[Feature Request] Smart Invert Support

Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. Spotify already has a gorgeous dark theme, so all it ta...

  • Music Fan
  • Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode.&nbsp...
  • 724 Views
  • 0 replies
  • 6 likes
  • 724 Views
  • 0 replies
  • 6 likes

Problema na conta premium

O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: x-brunogalvao@hotmail.com

  • Newbie
  • O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema.   Email: x-brunogalvao@hotmail.com
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Solved!! How to listen to Spotify on airplane mode

I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode

  • Casual Listener
  • I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode
  • Mlaguerre92
  • Casual Listener
  • 173003 Views
  • 7 replies
  • 0 likes
  • 173003 Views
  • 7 replies
  • 0 likes

Help

1.does the 7-day free trial cost money if it ends? 2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?

  • Newbie
  • 1.does the 7-day free trial cost money if it ends?   2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?
  • Luke
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Songs won't start playing when they're also in the local library

As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago.For example I saved Blink-182's album California in my local storage.Everytime I want to play a song of that album it wou...

  • Casual Listener
  • As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago. For example I saved Blink-182's album California in my local stora...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

[Discover] View previous Discover Weekly playlists

Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is nothing in the history on my Mac or iPhone and I would love to extract the titles of ...

  • Regular
  • Hi!   I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list.   I was listening it only via iPhone.   There is no...
  • Bittencourt
  • Spotify Star
  • 22445 Views
  • 2 replies
  • 2 likes
  • 22445 Views
  • 2 replies
  • 2 likes