Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68492 Views
16 replies
37 likes

68492 Views
16 replies
37 likes

Songs won't start playing when they're also in the local library

As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago.For example I saved Blink-182's album California in my local storage.Everytime I want to play a song of that album it wou...

Socke_ftw
Casual Listener
As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago. For example I saved Blink-182's album California in my local stora...
2017-12-31 1:28:02 AM
426 Views
0 replies
0 likes

426 Views
0 replies
0 likes

[Discover] View previous Discover Weekly playlists

Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is nothing in the history on my Mac or iPhone and I would love to extract the titles of ...

nigmus
Regular
Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is no...
2017-12-28 1:50:09 PM
2017-12-30 12:42:09 AM
Bittencourt
Spotify Star
22447 Views
2 replies
2 likes

22447 Views
2 replies
2 likes

Music keeps stopping on my iPhone

My music keeps stopping. Not pausing or a break in signal but it just stops and the only way to make it start again is to touch the cursor on the time elapsed bar at the bottom of the screen. I've tried everything I can think of. Anyone have any sugg...

Dickbill20
Newbie
My music keeps stopping. Not pausing or a break in signal but it just stops and the only way to make it start again is to touch the cursor on the time elapsed bar at the bottom of the screen. I've tr...
2012-09-15 3:59:27 PM
2017-12-30 12:18:50 AM
Hannnelson
Casual Listener
51647 Views
40 replies
3 likes

51647 Views
40 replies
3 likes

All my playlists disappeared

Went on like normal today but all my custom playlists are gone, talking about 30 separate playlists, and only about 7 generic playlists that I have never seen before are there. Can't recover them because I never deleted them... SOS

toriheckart
Newbie
Went on like normal today but all my custom playlists are gone, talking about 30 separate playlists, and only about 7 generic playlists that I have never seen before are there. Can't recover them bec...
2017-12-30 9:07:24 PM
2017-12-30 9:21:08 PM
jsannn
Community Legend
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

New Feature/Update?

I saw on one specific song that they have a full background instead of the usual small square album image? Is this a new feature because this is pretty nice.This is not typical from the square album cover. Image by itself. When this song is played, i...

JNguyen01
Newbie
I saw on one specific song that they have a full background instead of the usual small square album image? Is this a new feature because this is pretty nice. This is not typical from the square al...
2017-12-30 8:06:47 PM
765 Views
0 replies
0 likes

765 Views
0 replies
0 likes

Albums won't stop shuffling

Even when I grey out the shuffle button on my iPhone, Spotify albums keep shuffling. Anyone have any solutions for this?

Jojobeana
Casual Listener
Even when I grey out the shuffle button on my iPhone, Spotify albums keep shuffling. Anyone have any solutions for this?
2017-12-30 4:02:57 PM
371 Views
0 replies
0 likes

371 Views
0 replies
0 likes

Edit shared playlist - not possible

Hi, updated my account to a family account and shared (via WhatsApp) dedicated playlists with family members to their account. Unfortunately it is not possible to edit the imported playlist furthermore. It us just a static list ;-(. They cannot add f...

THaarmann
Casual Listener
Hi, updated my account to a family account and shared (via WhatsApp) dedicated playlists with family members to their account. Unfortunately it is not possible to edit the imported play...
2017-12-30 2:40:48 PM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

I can't make my Spotify playlists secret

Hi! I have a problem. I've been trying to make a few playlists secret on my IOS device, but I can't seem to make them private, well the option is there to make the playlist secret, and when I do it says that it's secret. But if i go into the playlist...

skitfin
Newbie
Hi! I have a problem. I've been trying to make a few playlists secret on my IOS device, but I can't seem to make them private, well the option is there to make the playlist secret, and when I do it s...
2017-12-30 1:38:01 PM
544 Views
0 replies
0 likes

544 Views
0 replies
0 likes

Solved!! Cannot renew Spotify premium with iTunes money

I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?

Klinker4512
Casual Listener
I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?
2016-06-10 5:55:03 PM
2017-12-30 5:11:02 AM
glitter4ever002
Newbie
24959 Views
5 replies
0 likes

24959 Views
5 replies
0 likes

Abroad Error Even tho I’m not abroad

Hello y’all. I’m experiencing this problem, that I can’t log into my NEW Spotify account at all. On the website it’s working fine. But each time I’m using the app on the iPhone, it’s telling me “You can only use Spotify abroad for 14 days“. Now here ...

chriswinchell
Newbie
Hello y’all. I’m experiencing this problem, that I can’t log into my NEW Spotify account at all. On the website it’s working fine. But each time I’m using the app on the iPhone, it’s telling ...
2017-12-30 4:15:36 AM
376 Views
0 replies
0 likes

376 Views
0 replies
0 likes

Downloads does not work in background

Hi, I was wondering if someone has the solution when the downloads in Spotify, for example a playlist, is stopped after the app become the background or even closed. I tried to solve uninstalling and installing again but it does not work. It is reall...

jomachag
Newbie
Hi, I was wondering if someone has the solution when the downloads in Spotify, for example a playlist, is stopped after the app become the background or even closed. I tried to solve un...
2017-12-30 3:20:48 AM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

iPhone and Echo

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Spotify preclude me from using Spotify with my iPhone...

Rara713b
Newbie
I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Sp...
2017-08-13 11:28:26 PM
2017-12-30 1:29:58 AM
Jple
Casual Listener
605 Views
3 replies
0 likes

605 Views
3 replies
0 likes

Changing music quality? Says it's not possible when listening on another device?

Hi all, I'm listening on an iPad and when I try to change music quality to extreme it says it's not possible when listening on another device? im paying premium subscription ive re installed the app ive removed all devices from my Spotify account? wh...

G-richardson-gb
Newbie
Hi all, I'm listening on an iPad and when I try to change music quality to extreme it says it's not possible when listening on another device? im paying premium subscription i...
2017-12-29 12:53:26 AM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

used sign out everywhere & changed my password, but keeps saying the account used somewhere else?

I'm a premium user, I used the sign out everywhere button, removed all offline devices, changed my password, deleted the app from my phone and re-downloaded, and I still get the "spotify has paused because your account is being used somewhere else" m...

matlanticrocean
Newbie
I'm a premium user, I used the sign out everywhere button, removed all offline devices, changed my password, deleted the app from my phone and re-downloaded, and I still get the "spotify ha...
2017-12-29 12:48:27 AM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Offline audio quality for online streaming

Hi all, A quick question. Suppose I downloaded some songs with normal quality, but I am on WIFI with extreme quality. So when I start playing those downloaded songs under WiFi, it will play on extreme or normal? Thanks.

paler
Newbie
Hi all, A quick question. Suppose I downloaded some songs with normal quality, but I am on WIFI with extreme quality. So when I start playing those downloaded songs under WiFi, it w...
2017-12-29 9:23:10 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Crashing

Every time I open the app it starts up then quickly crashes

Helloitslani
Casual Listener
Every time I open the app it starts up then quickly crashes 😞
2017-12-29 4:44:23 PM
2017-12-29 4:49:13 PM
Helloitslani
Casual Listener
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Can't view play/pause/shuffle buttons on ipad with album covers

I can't view all of the buttons to play, pause, shuffle etc. when looking at album covers. I have a premium account. This is frustrating because I can't turn off shuffle. I checked but there are no updates. Suggestions? Thanks!

Claudetteaz
Newbie
I can't view all of the buttons to play, pause, shuffle etc. when looking at album covers. I have a premium account. This is frustrating because I can't turn off shuffle. I checked but there are no u...
2016-06-12 4:47:24 PM
2017-12-29 12:17:08 PM
karlikomkam
Newbie
1626 Views
5 replies
0 likes

1626 Views
5 replies
0 likes

iOS Beta

Hey guys - I‘m looking for the iOS - beta programm of spotify. I‘ve already send that Google Sheet and accepted the invitation from TestFlight bit I‘ve accidentally deleted the permission Is there any way to get it back ? thanks

itsbentastic
Newbie
Hey guys - I‘m looking for the iOS - beta programm of spotify. I‘ve already send that Google Sheet and accepted the invitation from TestFlight bit I‘ve accidentally deleted the permission 😞 Is ...
2017-12-29 1:10:26 AM
853 Views
0 replies
0 likes

853 Views
0 replies
0 likes

Spotify not working while running on iPhone x

Hi, I recently bought an iPhone X and now when I run every 5-10 mins Spotify pauses the music, when I unpause the music does not start. I have to restart the app to listen to music again. Please help!

teplukhi
Newbie
Hi, I recently bought an iPhone X and now when I run every 5-10 mins Spotify pauses the music, when I unpause the music does not start. I have to restart the app to listen to music again. Please help!
2017-12-28 7:06:27 PM
2017-12-28 11:17:56 PM
Bethany_Dawn
Community Legend
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

Solved!! The controls on the lock screen

I updated my iOS operating system and now whenever I have my phone in my pocket or even just pick my phone the screen randomly comes on and the display to skip/pause songs comes on and keeps getting accidentally pressed. Is there any way to turn this...

alisonwood
Casual Listener
I updated my iOS operating system and now whenever I have my phone in my pocket or even just pick my phone the screen randomly comes on and the display to skip/pause songs comes on and keeps getting ...
2017-12-28 2:12:15 PM
2017-12-28 11:06:22 PM
Bethany_Dawn
Community Legend
7728 Views
3 replies
0 likes

7728 Views
3 replies
0 likes

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