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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64677 Views
  • 16 replies
  • 37 likes
  • 64677 Views
  • 16 replies
  • 37 likes

Premium for family: family members have premium, I don't

I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't have Premium anymore, but my family members still do....

  • Newbie
  • I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't ha...
  • mateusgennari
  • Music Fan
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Nao consigo entrar no plano premium familiar

Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao foi possivel comprovar que moramos no mesmo enderec...

  • Newbie
  • Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao ...
  • cidianneferreir
  • Newbie
  • 1259 Views
  • 3 replies
  • 2 likes
  • 1259 Views
  • 3 replies
  • 2 likes

I phone screen jumbled

My I phone screen is all jumbled the tex is overlaying itself 

  • Newbie
  • My I phone screen is all jumbled the tex is overlaying itself 
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Solved!! Up Next feature won't stop

How do I stop Up Next feature. Accidentally used it and can't stop that playlist from playing next. It interrupts other playlists

  • Casual Listener
  • How do I stop Up Next feature.  Accidentally used it and can't stop that playlist from playing next.  It interrupts other playlists
  • tower202
  • Newbie
  • 41919 Views
  • 23 replies
  • 6 likes
  • 41919 Views
  • 23 replies
  • 6 likes

Can’t download app from appstore

I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.

  • Newbie
  • I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Can't log in

When I try sign in on my app says error 404 for the last week now any idea why?

  • Casual Listener
  • When I try sign in on my app says error 404 for the last week now any idea why?
  • 366 Views
  • 0 replies
  • 0 likes
  • Login
  • 366 Views
  • 0 replies
  • 0 likes

Solved!! iPhone possessed

I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I turned Siri off but now it is voice control that pops ...

  • Casual Listener
  • I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I tur...
  • Julia88
  • Newbie
  • 19543 Views
  • 4 replies
  • 0 likes
  • 19543 Views
  • 4 replies
  • 0 likes

Consulta con las descargas

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar bajando playlist en la noche por ejemplo. Gracias

  • Newbie
  • Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar ba...
  • 429 Views
  • 0 replies
  • 0 likes
  • Consulta con las descargas
  • 429 Views
  • 0 replies
  • 0 likes

Software update 11.12 on iPhone erased my Spotify librar

Hello guys!i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

  • Newbie
  • Hello guys! i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

unpossible to cast downloaded playlist to chromecast from iOs

Hi,using iPadPro, iOs 11, spotify, chromecast audio.I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instant: Desole! Impossible de lire ce contenu si vous etes c...

  • Casual Listener
  • Hi, using iPadPro, iOs 11, spotify, chromecast audio. I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instan...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Music pausing when notifications recieved

Hi! On my iPhone with iOS 11.2.1 this is happening: I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that notification, music is paused. (even if i have on silent mode). How can...

  • Casual Listener
  • Hi! On my iPhone with iOS 11.2.1 this is happening:   I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that&n...
  • josefinhakanson
  • Casual Listener
  • 771 Views
  • 1 replies
  • 1 likes
  • 771 Views
  • 1 replies
  • 1 likes

Upgrading to premium

Hey there Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but... I've clicked on the more info link as I log in, the page has no hyperlinks or update options it's info only.When the ads come up in...

  • Newbie
  • Hey there    Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but...     I've clicked on the more info link as I log in, t...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Lecture impossible actuellement (unpossible to play now)

Bonjour,j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture impossible actuellement". D'autres applications (comme lo...

  • Casual Listener
  • Bonjour, j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture...
  • 407 Views
  • 0 replies
  • 1 likes
  • 407 Views
  • 0 replies
  • 1 likes

falling 4 me t-milly

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

  • Newbie
  • one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

stop shuffling

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

  • Newbie
  • how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!
  • user-removed
  • Not applicable
  • 580 Views
  • 2 replies
  • 0 likes
  • 580 Views
  • 2 replies
  • 0 likes

premium account doesn't work

My free Month ended and so i thought that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account starts or what other Problem can it be? I deleted the app, swi...

  • Newbie
  • My free Month ended and so i thought  that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account start...
  • Bethany_Dawn
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Full-Screen Playback UI

Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature. - It’s horrible when driving, requiring two taps to skip songs.- It mangles album art- I feel the default U...

  • Newbie
  • Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature.   - It’s horrible when driving, requiring two tap...
  • 455 Views
  • 0 replies
  • 0 likes
  • UI
  • 455 Views
  • 0 replies
  • 0 likes

iPhoneX/iOS 11 not playing Spotify via car USB

Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB, the phone stops playing music. Any recommendations...

  • Newbie
  • Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB,...
  • 863 Views
  • 0 replies
  • 2 likes
  • 863 Views
  • 0 replies
  • 2 likes

If I'm playing songs from my iphone does it show up on someone else's friend feed?

Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.

  • Newbie
  • Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.
  • Bethany_Dawn
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Web Player connecting to iphone

Hi All, When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone. Is this to do with Spotify connect? I don't have wifi at work and I don't want...

  • Newbie
  • Hi All,   When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone.   Is this t...
  • Bethany_Dawn
  • Community Legend
  • 1184 Views
  • 1 replies
  • 0 likes
  • 1184 Views
  • 1 replies
  • 0 likes