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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62647 Views
  • 16 replies
  • 37 likes
  • 62647 Views
  • 16 replies
  • 37 likes

Library to artist page

Hi all, When I am in the Library and click on the name of an artist I listened to recently, instead of taking me to the artist page or showing me all songs I listened to by the artist recently, it only displays the downloaded content. Is there anyway...

  • Newbie
  • Hi all,   When I am in the Library and click on the name of an artist I listened to recently, instead of taking me to the artist page or showing me all songs I listened to by the artist recent...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Help

For the past couple months or so, in my playlist when I click on a song it won’t highlight it green, and it won’t show up on the bottom of my screen, even on my lock screen, but this only happens in a certain playlist. Is it because I have over 1000 ...

  • Newbie
  • For the past couple months or so, in my playlist when I click on a song it won’t highlight it green, and it won’t show up on the bottom of my screen, even on my lock screen, but this only happens in ...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Spotify premium

Hvorfor kommer det reklame nar jeg har betalt for premium? Har logget ut av alle mine enheter og logget inn igjen pa iPad men far bare reklame hver 1/2 time.

  • Newbie
  • Hvorfor kommer det reklame nar jeg har betalt for premium?  Har logget ut av alle mine enheter og logget inn igjen pa iPad men far bare reklame hver 1/2 time. 
  • 464 Views
  • 0 replies
  • 1 likes
  • 464 Views
  • 0 replies
  • 1 likes

Playlists

The titles of the tracks on my playlists are overlapping so I can’t tell which song is up next. I have removed and then redownloaded Spotify but it has made no difference. I pay for Spotify premium. Please help fix it.

  • Newbie
  • The titles of the tracks on my playlists are overlapping so I can’t tell which song is up next. I have removed and then redownloaded Spotify but it has made no difference. I pay for Spotify premium. ...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Keeps pausing- iPhone X

I’m playing music and Spotify just keeps pausing. I’ve done the log out on all devices thing and updated my operating system, but it’s still happening? Really annoying- please help!

  • Newbie
  • I’m playing music and Spotify just keeps pausing. I’ve done the log out on all devices thing and updated my operating system, but it’s still happening? Really annoying- please help!
  • 667 Views
  • 0 replies
  • 1 likes
  • 667 Views
  • 0 replies
  • 1 likes

Adding a family member

I am trying to add a family member to my account & it isn’t letting me. I am even not able to view the Premium Family Plan. I also am unable to view who/ how many family members are connected to my account. HELP!!

  • Newbie
  • I am trying to add a family member to my account & it isn’t letting me. I am even not able to view the Premium Family Plan. I also am unable to view who/ how many family members are connected to ...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Platlist gone

I open my Spotify on my iPhone yesterday and all my playlists were gone. I tried closing the app, upgrade it, deleting it, log in from the browser, another wifi and from the computer. It is the right account and i had 20 playlist. I have used Spotify...

  • Newbie
  • I open my Spotify on my iPhone yesterday and all my playlists were gone. I tried closing the app, upgrade it, deleting it, log in from the browser, another wifi and from the computer. It is the right...
  • 552 Views
  • 0 replies
  • 0 likes
  • 552 Views
  • 0 replies
  • 0 likes

app wont let me log in

On my iPhone app, it won't even let me click login or sign up or anything? Any clues on how to fix this?

  • Newbie
  • On my iPhone app, it won't even let me click login or sign up or anything? Any clues on how to fix this? 
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Undownload artists

Im so sick of Spotify removing all the downloaded artists I have. They are still in my library, but not downloaded. It does not do it too my playlists, they are still downloaded.You may think it’s because I’ve reached the maximum of devices, but my p...

  • Newbie
  • Im so sick of Spotify removing all the downloaded artists I have. They are still in my library, but not downloaded. It does not do it too my playlists, they are still downloaded. You may think it’s ...
  • Debunk_bed
  • Newbie
  • 690 Views
  • 1 replies
  • 1 likes
  • 690 Views
  • 1 replies
  • 1 likes

Problems with Behind the Lyrics

Hi, I apologize for my English which is not very good. I have the habit of listening to the song with the lyrics and now I can not do it anymore because the "behind the lyrics" feature is interrupting the lyrics to give me information about the artis...

  • Newbie
  • Hi, I apologize for my English which is not very good. I have the habit of listening to the song with the lyrics and now I can not do it anymore because the "behind the lyrics" feature is interruptin...
  • Bethany_Dawn
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Play entire playlist folder?

Maybe I am late to the game, but my iPhone no longer has the ability to play an entire playlist folder. I usually like to make individual playlists for individuals genres for organizing purposes, but the ability to play through the entire folder was ...

  • Newbie
  • Maybe I am late to the game, but my iPhone no longer has the ability to play an entire playlist folder. I usually like to make individual playlists for individuals genres for organizing purposes, but...
  • 403 Views
  • 0 replies
  • 1 likes
  • 403 Views
  • 0 replies
  • 1 likes

Downloaded music deleted?

I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownloading all my music. The music from my playlists tha...

  • Casual Listener
  • I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownlo...
  • sammy_vc
  • Newbie
  • 970 Views
  • 4 replies
  • 1 likes
  • downloads
    downloads gone
    iOS
    iphone
    Iphone local files sync
  • 970 Views
  • 4 replies
  • 1 likes

Where have all my downloaded songs gone?

Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option. This is such a hasslei only cake back to Spotify from Apple as Bose ...

  • Newbie
  • Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option.  This is suc...
  • thibaudde
  • Regular
  • 1050 Views
  • 1 replies
  • 0 likes
  • 1050 Views
  • 1 replies
  • 0 likes

Spotify stop my downloads while Im using other app

Im from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that are saved. What I notice is it will only continue to download w...

  • Newbie
  • Im  from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that a...
  • 608 Views
  • 0 replies
  • 0 likes
  • apple
    Iphone 8 plus
    philippines
  • 608 Views
  • 0 replies
  • 0 likes

Spotify web player changing songs

Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only happens when its tells me that I am listening to spo...

  • Newbie
  • Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only h...
  • 674 Views
  • 0 replies
  • 1 likes
  • 674 Views
  • 0 replies
  • 1 likes

Bose SoundTouch Scrobble to Last.fm

I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles). When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles are lost (not recorded on Last.fm). Social settings for on ...

  • Newbie
  • I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles).   When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles...
  • gioprimus
  • Gig Goer
  • 2559 Views
  • 8 replies
  • 7 likes
  • 2559 Views
  • 8 replies
  • 7 likes

Solved!! How do I delete the synced offline files from my iPhone?

Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cached songs besides reinstalling the app? Regards, Mari...

  • Newbie
  • Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cache...
  • DavidV1
  • Newbie
  • 158173 Views
  • 90 replies
  • 6 likes
  • 158173 Views
  • 90 replies
  • 6 likes

Spotify Taking Up A Lot of Space

I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so much space?

  • Newbie
  • I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so mu...
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stream sputters, drops out from iPhone, iPad over Airplay

This has been happening pretty consistently for the past week or so, not at all previously. When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using Airplay, the stream sputters and cuts out frequently, sometim...

  • Gig Goer
  • This has been happening pretty consistently for the past week or so, not at all previously.   When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using...
  • jdemeaut
  • Newbie
  • 31868 Views
  • 15 replies
  • 1 likes
  • Airplay
    iphone 5
    Stuttering Playback
  • 31868 Views
  • 15 replies
  • 1 likes

Songs not playing in Offline Mode

Hello, I'm having this issue were some songs refuse to play, this issue is only happening with my iPod.I´ve tried uninstalling the app and killing al session across all my devices with the corresponding iPod reset and there's no luck.My iPod runs the...

  • Newbie
  • Hello, I'm having this issue were some songs refuse to play, this issue is only happening with my iPod. I´ve tried uninstalling the app and killing al session across all my devices with the cor...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes