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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70453 Views
  • 16 replies
  • 37 likes
  • 70453 Views
  • 16 replies
  • 37 likes

Save a song without it showing as a saved Album

When I save an album, I want to be able to find and play that entire album when going to the albums list in my library. What I find when going to the album section in my library are the albums of all of the individual songs I decided to save in the '...

  • Casual Listener
  • When I save an album, I want to be able to find and play that entire album when going to the albums list in my library.  What I find when going to the album section in my library are the albums ...
  • user-removed
  • Not applicable
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

My songs won’t download offline

I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help!

  • Casual Listener
  • I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help! 
  • CeliaA
  • Casual Listener
  • 718 Views
  • 6 replies
  • 0 likes
  • 718 Views
  • 6 replies
  • 0 likes

Failure on IOS Devices today

Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish signing in it throws me back to home screen. iPad Mini IOS 11.2, 5S on 1...

  • Newbie
  • Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish  signing in it t...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Solved!! spotify premium stops all the time

After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops playing at the end of the song. I have tried anything, rein...

  • Regular
  • After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops pla...
  • Boltanski
  • Newbie
  • 58770 Views
  • 89 replies
  • 1 likes
  • 58770 Views
  • 89 replies
  • 1 likes

Only shuffle mode on iPad

Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why? thanks

  • Newbie
  • Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why?   thanks
  • jazminakalin
  • Regular
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

[IphoneX] Spotify pause when screen locked

The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one.

  • Casual Listener
  • The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one. 
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

New phone, no music

Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their website. Any help would be extremely appreciated.

  • Newbie
  • Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their web...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Syncing Local Files on Desktop to iPhone

I am unable to get any local files on my computer to play or show up on my iPhone. I feel like I have tried everything at this point. I've followed all the instructions given to me and looked up many different solutions, none of which have helped. I ...

  • Newbie
  •   I am unable to get any local files on my computer to play or show up on my iPhone.  I feel like I have tried everything at this point.  I've followed all the instructions given to me...
  • user-removed
  • Not applicable
  • 443 Views
  • 1 replies
  • 1 likes
  • 443 Views
  • 1 replies
  • 1 likes

Songs won't play when offline

I've just about had it. I've tried all the troubleshooting techniques I can find, uninstalled and reinstalled the app more times than I can count, was on an iphone 6, now an iphone X and again uninstalled and reinstalled and still whenever i'm offlne...

  • Casual Listener
  • I've just about had it.  I've tried all the troubleshooting techniques I can find, uninstalled and reinstalled the app more times than I can count, was on an iphone 6, now an iphone  X and ...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Is there a way to dislike all songs by an artist?

Basically, long story short, an artist I used to love just turned out to be extremely problematic, and I do NOT want to support her at all anymore. I could go through all her songs and dislike each one, but I don’t want to give her more ‘listens’ or ...

  • Casual Listener
  • Basically, long story short, an artist I used to love just turned out to be extremely problematic, and I do NOT want to support her at all anymore. I could go through all her songs and dislike each o...
  • Bethany_Dawn
  • Community Legend
  • 1130 Views
  • 1 replies
  • 0 likes
  • 1130 Views
  • 1 replies
  • 0 likes

redownload

it wont let me redownload spotify help?There would be a cloud then i click it, then it would spin for a sec and stop and wont download. I tried plenty of times logging out and even using a different account it still wont download.

  • Newbie
  • it wont let me redownload spotify help?There would be a cloud then i click it, then it would spin for a sec and stop and wont download. I tried plenty of times logging out and even using a different ...
  • Bethany_Dawn
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! Does the offline music stream to Chromecast?

When I use my iPad with my 1st gen Chromecast, does it stream the offline content saved on the iPad to the chromecast, or does it stream fresh from Spotify? I'm trying to figure out if it's worth saving often played music to my iPad to save on bandwi...

  • Newbie
  • When I use my iPad with my 1st gen Chromecast, does it stream the offline content saved on the iPad to the chromecast, or does it stream fresh from Spotify?   I'm trying to figure out if it's ...
  • Codefroes
  • Newbie
  • 3546 Views
  • 2 replies
  • 0 likes
  • streaming
  • 3546 Views
  • 2 replies
  • 0 likes

Songs interrupted when streaming from chrome cast audio

Since yesterday my songs won't play fully, they stop every 10/20 seconds and then continue playing. The interruption is only when using chrome cast audio. Every thing was working fine until yesterday and suddenly this. I have reinstalled Spotify, res...

  • Casual Listener
  • Since yesterday my songs won't play fully, they stop every 10/20 seconds and then continue playing. The interruption is only when using chrome cast audio. Every thing was working fine until yesterday...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Songs play and stop after 10 seconds

I have been using Spotify premium for quite some time and since yesterday the songs start playing and then stop after 10/20 seconds and then play again. There is an interruption on all the songs when using chrome cast audio. I have tried the followin...

  • Casual Listener
  • I  have been using Spotify premium for quite some time and since yesterday the songs start playing and then stop after 10/20 seconds and then play again. There is an interruption on all the song...
  • 475 Views
  • 0 replies
  • 2 likes
  • 475 Views
  • 0 replies
  • 2 likes

Spotify slow on IPhone

Hello, everything worked fine till now:I have an iPhone 5s with IOS 11.1.2.Spotify is really slow on everything: loading a song, loading album images etc. even if my connection is fast on everything.when a song is playing (after a while) the time inf...

  • Newbie
  • Hello,   everything worked fine till now: I have an iPhone 5s with IOS 11.1.2. Spotify is really slow on everything: loading a song, loading album images etc. even if my connection is fast o...
  • 1778 Views
  • 0 replies
  • 5 likes
  • 1778 Views
  • 0 replies
  • 5 likes

Marking podcast as played

I've been trying out the podcasts feature on the iOS app, and I can't seem to find a way to mark a podcast as played. I can't find a "mark as played" option, and even when I filter by unplayed episodes, it still includes episodes I've listened to ful...

  • Casual Listener
  • I've been trying out the podcasts feature on the iOS app, and I can't seem to find a way to mark a podcast as played. I can't find a "mark as played" option, and even when I filter by unplayed episod...
  • Devooo
  • Newbie
  • 5411 Views
  • 4 replies
  • 63 likes
  • 5411 Views
  • 4 replies
  • 63 likes

Solved!! Why are my song titles overlapping like this?

Can anyone tell me why my playlists are showing up like this on my Iphone 7 Plus?

  • Casual Listener
  • Can anyone tell me why my playlists are showing up like this on my Iphone 7 Plus?
  • walktrue
  • Newbie
  • 2756 Views
  • 5 replies
  • 0 likes
  • 2756 Views
  • 5 replies
  • 0 likes

push notifications not working ios

Notifications for new music from artists I follow, playlist etc are not working on ios version 8.4.22. However they havent been working for months, maybe even years.All the right settings are switched on on my phone, and on my online profile so that ...

  • Newbie
  • Notifications for new music from artists I follow, playlist etc are not working on ios version 8.4.22. However they havent been working for months, maybe even years. All the right settings are switc...
  • ciubaca666
  • Regular
  • 1929 Views
  • 5 replies
  • 8 likes
  • 1929 Views
  • 5 replies
  • 8 likes

Solved!! Not given the option to make playlists secret

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family

  • Regular
  • Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family 
  • Luke
  • Spotify Star
  • 2516 Views
  • 5 replies
  • 0 likes
  • 2516 Views
  • 5 replies
  • 0 likes

Solved!! Just my music?

Hi. I like to listen to my music and in the order I like (I'm that kind of person) and I got the iOS app today and I realized that you can't just listen to the music you selected, there's always some recommended song. They're usually good because Que...

  • Casual Listener
  • Hi. I like to listen to my music and in the order I like (I'm that kind of person) and I got the iOS app today and I realized that you can't just listen to the music you selected, there's always some...
  • YoMamasTacos
  • Casual Listener
  • 545 Views
  • 3 replies
  • 0 likes
  • 545 Views
  • 3 replies
  • 0 likes