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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81167 Views
  • 19 replies
  • 37 likes
  • 81167 Views
  • 19 replies
  • 37 likes

Specific songs not available

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a brilliant album and several of the songs missing are c...

  • Newbie
  • I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a bri...
  • ValKony
  • Newbie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Won't connect to internet/iPhone - Error

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc. I can play all of my music from my playlist, but I cannot access the "home" menu or the ...

  • Visitor
  • I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc.  I can play all of my music fro...
  • user-removed
  • Not applicable
  • 10288 Views
  • 4 replies
  • 0 likes
  • 10288 Views
  • 4 replies
  • 0 likes

2017 Wrapped doesn’t work

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t receive any email.

  • Newbie
  • I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t rec...
  • Luke
  • Spotify Star
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

I need my pay back

Spoiler (Highlight to read) You guys have took my money without my consent can i please get my pay back?

  • Newbie
  •   You guys have took my money without my consent can i please get my pay back?
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

music doing weird things with headphones plugged in

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of the things happen. i tried cleaning out my headphone...

  • Casual Listener
  • i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of t...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Different music on different device?

Hi, I'm new to the community but I have a question.I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm trying to save space on my phone by putting it all on...

  • Newbie
  • Hi, I'm new to the community but I have a question. I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm ...
  • Bethany_Dawn
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can'tadd songs to new playlist

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error: COULD NOT LOAD PLAYLIST.The playlist is currently unavailable. Please try again later. Doesn't matter what song I try to add, nothing is added to the playlist.

  • Newbie
  • Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error:   COULD NOT LOAD PLAYLIST. The playlist is currently unavailable. Please try again later.   D...
  • Jack
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Connect to Sonos speakers not available when AirPods connected

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected". When I disconnect the Airpods by selecting "My Iphone" the option to connect t...

  • Newbie
  • I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected".  When I disconnect the...
  • 389 Views
  • 0 replies
  • 0 likes
  • 389 Views
  • 0 replies
  • 0 likes

Playlist skipping songs

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five songs.

  • Newbie
  • Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five ...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few seconds

I use the same account for my iphone and my ipod (premium) I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop, after this I am unable to play anything else. I can connect...

  • Casual Listener
  • I use the same account for my iphone and my ipod (premium)   I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop,...
  • ThePeaceLounge
  • Gig Goer
  • 8604 Views
  • 5 replies
  • 0 likes
  • 8604 Views
  • 5 replies
  • 0 likes

Illegible playlists on iPhone.

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installed the app but it's made no difference. If this prob...

  • Newbie
  • My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installe...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! Why isn't my album art loading on Mac?

Why isn't spotify's custom 4 square album art loading. It's just a black picture of music notes. When I open the playlist on my phone, the 4 square album art is there but, when I open it on my Macbook Air, it's the boring music notes. How do I fix th...

  • Casual Listener
  • Why isn't spotify's custom 4 square album art loading.  It's just a black picture of music notes.  When I open the playlist on my phone, the 4 square album art is there but, when I open it ...
  • tsakeeper109
  • Newbie
  • 1209 Views
  • 3 replies
  • 0 likes
  • 1209 Views
  • 3 replies
  • 0 likes

Slow downloads

Downloads taking forever to download, nothing to do with internet speed! How can this be fixed?

  • Newbie
  • Downloads taking forever to download, nothing to do with internet speed! How can this be fixed?
  • 433 Views
  • 0 replies
  • 0 likes
  • 433 Views
  • 0 replies
  • 0 likes

Solved!! Music stops when calls, videos, audio files...

Hello, I use Spotify on my iPhone and when I’m listening to music and I get a call or I watch a video or something, the music stops and then doesn’t restart. And I have to close the app and open it again to listen again. How can I fix it? Thank you

  • Casual Listener
  • Hello, I use Spotify on my iPhone and when I’m listening to music and I get a call or I watch a video or something, the music stops and then doesn’t restart. And I have to close the app and open it a...
  • santimvn
  • Casual Listener
  • 664 Views
  • 2 replies
  • 1 likes
  • 664 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Order songs on a playlist

I have a playlist with a lot of songs and I would like to have the last songs added at the top of the playlist. Is there any way to do that? Because everytime I want to listen the newest songs I have to scroll all the way down to the last song. I KNO...

  • Casual Listener
  • I have a playlist with a lot of songs and I would like to have the last songs added at the top of the playlist. Is there any way to do that? Because everytime I want to listen the newest songs I have...
  • Jack
  • Roadie
  • 774 Views
  • 3 replies
  • 0 likes
  • 774 Views
  • 3 replies
  • 0 likes

Playlist Photos are what I want on laptop but not on mac

I set the ideal playlist photos on my mac computers and a lot of them sync on my phone but some don't. May you please help, it really bugs me. thanks

  • Newbie
  • I set the ideal playlist photos on my mac computers and a lot of them sync on my phone but some don't. May you please help, it really bugs me.   thanks
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Spotify familiar compatible con iphone

Hemos contratado spotify familia con y al invitar a un miembro que tiene un iphone cuando pincha en aceptar invitacion no se le despliega la pagina le sale solo el desplegable de descripcion general sin el anuncio y no puede continuar y por tanto le ...

  • Newbie
  • Hemos contratado spotify familia con y al invitar a un miembro que tiene un iphone cuando pincha en aceptar invitacion no se le despliega la pagina le sale solo el desplegable de descripcio...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Apple Watch App

Hey Rorey, I was wondering about maybe an apple watch app coming out soon... Christmas is coming up and I love spotify. I couldn't bare leaving it for apple music after 3 years of awesome streaming. Will the community ever get an update on this topic...

  • Visitor
  • Hey Rorey, I was wondering about maybe an apple watch app coming out soon... Christmas is coming up and I love spotify. I couldn't bare leaving it for apple music after 3 years of awesome streaming. ...
  • osornios
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

No album display in artist/song page.

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...

  • Casual Listener
  • My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a ...
  • No0p
  • Casual Listener
  • 676 Views
  • 3 replies
  • 2 likes
  • 676 Views
  • 3 replies
  • 2 likes