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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81122 Views
  • 19 replies
  • 37 likes
  • 81122 Views
  • 19 replies
  • 37 likes

Superuser Contribution Push notifications not working on iOS

Hello everyone,Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, but it didn't work... Can you help me ?Thanks

  • Casual Listener
  • Hello everyone, Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked  iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, ...
  • Kenzomm
  • Newbie
  • 942 Views
  • 3 replies
  • 1 likes
  • 942 Views
  • 3 replies
  • 1 likes

Lyrics when chromecastinf fro ios

Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home.

  • Newbie
  • Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home. 
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Spotify on IOS is not working?

When i try to search for music on my spotify app it says "an error occurred try again" help?

  • Newbie
  • When i try to search for music on my spotify app it says "an error occurred try again"    help?
  • jordammit
  • Casual Listener
  • 1171 Views
  • 13 replies
  • 0 likes
  • 1171 Views
  • 13 replies
  • 0 likes

Can't find song

The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?

  • Newbie
  • The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Imported Music not playing

So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. As everyone probably knows, there's a feature to import...

  • Visitor
  • So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. &nb...
  • 772 Views
  • 0 replies
  • 1 likes
  • 772 Views
  • 0 replies
  • 1 likes

Spotify won't search on iPhone

My Spotify won't search on I phone I've tried everything please help ? States error try again

  • Newbie
  • My Spotify won't search on I phone I've tried everything please help ? States error try again 
  • ecopening
  • Newbie
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

An error occurred Try again

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again"I've done everything in my power and it still no luck Any ideas??? If not i will ha...

  • Casual Listener
  • So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again" I've done everything in my pow...
  • Sebasty
  • Community Legend
  • 752 Views
  • 4 replies
  • 0 likes
  • 752 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't open on my iPhone

I was using the app just fine an hour ago on my iPhone and now I can't even open it an hour later without it closing half a second later. I'm a paid user. Please help.

  • Visitor
  • I was using the app just fine an hour ago on my iPhone and now I can't even open it an hour later without it closing half a second later. I'm a paid user. Please help.
  • bangzoom
  • Casual Listener
  • 315008 Views
  • 9 replies
  • 6 likes
  • Other
  • 315008 Views
  • 9 replies
  • 6 likes

Error screen

All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix

  • Newbie
  • All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

ios search bar not loading ‘an error occured’

everything else works on the app, browsing playlists, browse page etc. but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured. i have tried: rebooting my iphone SEcheckig for updates restarting pho...

  • Newbie
  • everything else works on the app, browsing playlists, browse page etc.    but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured.&nbsp...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Spotify on iPhone

The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have already saved. I pay for premium so why can I not u...

  • Visitor
  • The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have ...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Can't Load Any Pages

I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it came up with the loading symbol, and later 'An error o...

  • Newbie
  • I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it cam...
  • Graphicscore
  • Newbie
  • 414 Views
  • 3 replies
  • 2 likes
  • 414 Views
  • 3 replies
  • 2 likes

My Spotify won’t connect to WiFi

Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing pops up and I try click the try again button but i...

  • Newbie
  • Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing...
  • Tiffany89
  • Newbie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Error 127

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...

  • Newbie
  • I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

My Downloaded Albums And Playlists are a Gone....

Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with Spotify? How do I get my downloads back? And HOW DO ...

  • Casual Listener
  • Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with S...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Accessing the queue on an iPhone

I added a couple of albums to my queue recently, and I can't access my queue to remove them. I have searched for answers, and they haven't worked. I can't click on the now playing tab and click on the three lines to access the queue because that thre...

  • Casual Listener
  • I added a couple of albums to my queue recently, and I can't access my queue to remove them. I have searched for answers, and they haven't worked. I can't click on the now playing tab and click on th...
  • ldtullak
  • Casual Listener
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Premium won’t work on upgrade

I have got my new phone today and premium won’t come on. I’ve tried logging in with email and reset password but it still says I have a free subscription can someone please help x

  • Newbie
  • I have got my new phone today and premium won’t come on. I’ve tried logging in with email and reset password but it still says I have a free subscription can someone please help x
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

iPhone X ”Problem”

As most people with the iPhone X know, there are black bars in most apps at least in the start..but for some reason my Spotify won’t work properly on my iPhone X, it worked perfectly fine on my iPhone 6s..the problem is when I play music as normal an...

  • Newbie
  • As most people with the iPhone X know, there are black bars in most apps at least in the start.. but for some reason my Spotify won’t work properly on my iPhone X, it worked perfectly fine on my iPh...
  • meganrosedickey
  • Casual Listener
  • 2538 Views
  • 7 replies
  • 2 likes
  • 2538 Views
  • 7 replies
  • 2 likes