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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81550 Views
  • 19 replies
  • 37 likes
  • 81550 Views
  • 19 replies
  • 37 likes

Premium won’t work on upgrade

I have got my new phone today and premium won’t come on. I’ve tried logging in with email and reset password but it still says I have a free subscription can someone please help x

  • Newbie
  • I have got my new phone today and premium won’t come on. I’ve tried logging in with email and reset password but it still says I have a free subscription can someone please help x
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

iPhone X ”Problem”

As most people with the iPhone X know, there are black bars in most apps at least in the start..but for some reason my Spotify won’t work properly on my iPhone X, it worked perfectly fine on my iPhone 6s..the problem is when I play music as normal an...

  • Newbie
  • As most people with the iPhone X know, there are black bars in most apps at least in the start.. but for some reason my Spotify won’t work properly on my iPhone X, it worked perfectly fine on my iPh...
  • meganrosedickey
  • Casual Listener
  • 2540 Views
  • 7 replies
  • 2 likes
  • 2540 Views
  • 7 replies
  • 2 likes

Offline?

All of the sudden my playlists aren’t downloaded and I’m getting advertisements. My account is part of my cellular package, and my provider confirmed that I’m still eligible, but still can’t download....help pls

  • Newbie
  • All of the sudden my playlists aren’t downloaded and I’m getting advertisements.  My account is part of my cellular package, and my provider confirmed that I’m still eligible, but still can’t do...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Solved!! Only works on wifi

I can only use spotify while on wifi unless the music is saved for offline listening. I went through many of the support options but I did not find a solution. What could be an issue is that Spotify does not show up under the "use cellular data for" ...

  • Regular
  • I can only use spotify while on wifi unless the music is saved for offline listening. I went through many of the support options but I did not find a solution. What could be an issue is that Spotify ...
  • gmalone10
  • Newbie
  • 30402 Views
  • 15 replies
  • 2 likes
  • wifi
  • 30402 Views
  • 15 replies
  • 2 likes

Why does this happen?

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?

  • Regular
  • When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?    
  • Listenerr
  • Music Fan
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Can't sort Albums after reinstall

I reinstalled Spotify in order to clear up space on my phone. But now I can't sort my Albums anymore. I've tried many combinations of swiping and holding on the below screen with no success. Has this feature been removed from the latest version? All ...

IMG_1146.png
  • Visitor
  • I reinstalled Spotify in order to clear up space on my phone. But now I can't sort my Albums anymore. I've tried many combinations of swiping and holding on the below screen with no success. &n...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

iPhone 5SE glitch

Hi!So I’ve recently come across a problem where my Spotify music clusters together. I have included pictures so you can the mess it is making! I have reset my phone completely, I have deleted and re-installed he app and have logged out and logged bac...

  • Newbie
  • Hi! So I’ve recently come across a problem where my Spotify music clusters together. I have included pictures so you can the mess it is making! I have reset my phone completely, I have deleted and r...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Local Files will not Sync from Mac to iPhone

I'm currently using a Macbook Pro with the MacOS Sierra version 10.12.2 and the new iPhone X. Before the iPhone X, my Spotify had suddenly stopped transferring local files from my Macbook Pro to my phone even though I connected both to the same wi-fi...

  • Newbie
  • I'm currently using a Macbook Pro with the MacOS Sierra version 10.12.2 and the new iPhone X. Before the iPhone X, my Spotify had suddenly stopped transferring local files from my Macbook Pro to my p...
  • 492 Views
  • 0 replies
  • 0 likes
  • 492 Views
  • 0 replies
  • 0 likes

Hidden ads on Spotify Premium?

Hello everyone, When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?

  • Regular
  • Hello everyone,  When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Spotify not working for iPhone

I had Spotify on a tablet and it worked fine, but then I recently got a new iPhone 6 and Spotify won’t let me listen to songs in my playlists. I have to click “shuffle” to listen to songs (I’m not a premium member)

  • Newbie
  • I had Spotify on a tablet and it worked fine, but then I recently got a new iPhone 6 and Spotify won’t let me listen to songs in my playlists. I have to click “shuffle” to listen to songs (I’m not a ...
  • higbystreet
  • Regular
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Downloaded albums don't show green arrow or toggle

Hi, as of November 27th, 2017, this is still not resolved (after 2 years!): Downloaded albums don't show the green arrow, and when opening such an album, the toggle for Download isn't green either.But when moving the toggle to green status, it immedi...

  • Regular
  • Hi, as of November 27th, 2017, this is still not resolved (after 2 years!):   Downloaded albums don't show the green arrow, and when opening such an album, the toggle for Download isn't g...
  • 626 Views
  • 0 replies
  • 0 likes
  • arrow
    green
    slider
    state
    Status
    toggle
  • 626 Views
  • 0 replies
  • 0 likes

Local file sync

Hi everyoneI have local files, which i would like synchonise to my iphone, newest OS. I did this long time ago, and it worked fine. Now, after defining an new playlist on my macbook i just can see the playlist name, but no songs inside the playlist. ...

  • Casual Listener
  • Hi everyone I have local files, which i would like synchonise to my iphone, newest OS. I did this long time ago, and it worked fine. Now, after defining an new playlist on my macbook i jus...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

Issues playing music when connected to car

I constantly have issues playing music from my app, when connected to my car. I can't change the song unless I grab my phone. The only way to solve it is to delete the app and reinstall it. I have to do this daily since the ios upgrade to 11, its get...

  • Casual Listener
  • I constantly have issues playing music from my app, when connected to my car. I can't change the song unless I grab my phone. The only way to solve it is to delete the app and reinstall it. I have to...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Solved!! How to download the APP on a Iphone perchased in China?

I really hope someone here coud help me with my annoying problem,since i don't see anyone else asking similar things. So i have my Spotify account created in Italy,then i went to China for a while,during this time i've got a new Iphone. Since the Spo...

  • Casual Listener
  • I really hope someone here coud help me with my annoying problem,since i don't see anyone else  asking similar things.   So i have my Spotify account created in Italy,then i went to China...
  • congli2012
  • Casual Listener
  • 3037 Views
  • 2 replies
  • 0 likes
  • 3037 Views
  • 2 replies
  • 0 likes

Shuffle not working properly?

Why is it that when I bring up an artist or playlist and hit shuffle play it only plays 1 song from either and then switches to music from my Queue instead of continuing the playlist or music from the same artist? This never used to happen and now it...

  • Newbie
  • Why is it that when I bring up an artist or playlist and hit shuffle play it only plays 1 song from either and then switches to music from my Queue instead of continuing the playlist or music fr...
  • frouba
  • Casual Listener
  • 969 Views
  • 8 replies
  • 0 likes
  • 969 Views
  • 8 replies
  • 0 likes

Share a track using browser but not Facebook App

Hi ! I hope someone can help me .. I love sharing tracks that I listen to via facebook. I am signed in via facebook . Been using spotify premium for a year now. Everytime that share tracks it will open my Facebook app and let me share it. but now its...

  • Visitor
  • Hi ! I hope someone can help me .. I love sharing tracks that I listen to via facebook. I am signed in via facebook . Been using spotify premium for a year now. Everytime that share tracks it will op...
  • bikeandwalk
  • Casual Listener
  • 458 Views
  • 2 replies
  • 0 likes
  • 458 Views
  • 2 replies
  • 0 likes

How come my Spotify doesn’t play automatically when plugged into my car??

Before when I plugged my phone into the car (through USB) it would play Spotify right away. Now I have to close and restart Spotify and then go into it and press play, or my pioneer would just say “stop” and I have no control from it. I liked it bett...

  • Newbie
  • Before when I plugged my phone into the car (through USB) it would play Spotify right away. Now I have to close and restart Spotify and then go into it and press play, or my pioneer would just say “s...
  • PavoPeacock
  • Gig Goer
  • 254 Views
  • 1 replies
  • 1 likes
  • 254 Views
  • 1 replies
  • 1 likes

Lots of Technical Issues with Current Version of Spotify (8.4.24) on the iPhone (11.0.3)

Are any of you guys having issues with the current version of Spotify? Some of the problems I’m having are that the “Devices Available” thing isn’t showing up on the song bar, or whenever you open the current song. The other issue is that the backgro...

  • Newbie
  • Are any of you guys having issues with the current version of Spotify? Some of the problems I’m having are that the “Devices Available” thing isn’t showing up on the song bar, or whenever you open th...
  • gerardomzga
  • Casual Listener
  • 745 Views
  • 3 replies
  • 0 likes
  • 745 Views
  • 3 replies
  • 0 likes

premium for family

Merhabalar ev arkadaslarimla aile ici premium aldik 2 ay kullandiktan sonra sebepsiz yere atildim. bilgileri girdigimde de tuh bir hata olustu diyor.aileye alinmama sebebim nedir?cuzumu nedir?

  • Newbie
  • Merhabalar ev arkadaslarimla aile ici premium aldik 2 ay kullandiktan sonra sebepsiz yere atildim. bilgileri girdigimde de tuh bir hata olustu diyor.aileye alinmama sebebim nedir?cuzumu nedir?
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes