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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68250 Views
  • 16 replies
  • 37 likes
  • 68250 Views
  • 16 replies
  • 37 likes

30 minutes of ad-free music still not working?

Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an average of 15 minutes, but sometimes right after t...

  • Casual Listener
  • Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an...
  • Galatians1v3-5
  • Newbie
  • 3551 Views
  • 2 replies
  • 2 likes
  • 3551 Views
  • 2 replies
  • 2 likes

An error occurred...

These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device is offline and it is not. I have turned off my wifi,...

  • Newbie
  • These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device i...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Spotify doesn’t contiune music

Hi! When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri, etc. , what’s ok. But when i turn off siri, YouTube video has ended, etc. Music won’t play - playback position bar is moving, but I can’t hear an...

  • Newbie
  • Hi!  When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri,  etc. , what’s ok. But when i turn off siri, YouTube  video has ended, etc. M...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Playlist listing not readable - after reload to new phone

We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD .I deleted the app and loaded it again - didnt change anything - hope ...

  • Newbie
  • We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD . I deleted the ap...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

finding synced local files on IOS

I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why

  • Casual Listener
  • I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Add

I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?

  • Newbie
  • I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?
  • Jollof
  • Composer
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Skipping songs, pausing, fast forwarding, stopping and starting again on the iPhone 6

My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in and out and nothing has happened . My phone restored...

  • Newbie
  • My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in a...
  • 583 Views
  • 0 replies
  • 1 likes
  • 583 Views
  • 0 replies
  • 1 likes

Song: New Perspective by P!ATD unavaliable?

Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The name never popped up so I guessed maybe it's just not on...

  • Newbie
  • Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The ...
  • 3305 Views
  • 0 replies
  • 5 likes
  • 3305 Views
  • 0 replies
  • 5 likes

My music stopping

My music is stopping and playing when I do nothing, also Siri will activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?

  • Newbie
  • My music is stopping and playing when I do nothing, also Siri will  activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Repeat button keeps getting turned on

somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening

  • Roadie
  • somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening
  • tommy1rx
  • Casual Listener
  • 471 Views
  • 1 replies
  • 1 likes
  • 471 Views
  • 1 replies
  • 1 likes

spotify italia

Non riesco ad aprire www.spotify.com/riscatto

  • Newbie
  • Non riesco ad aprire www.spotify.com/riscatto
  • sc862
  • Newbie
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

iPhone App keeps switching Playlist Filter

Hi, I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if it's set to downloads only (which is how I set mine). It's g...

  • Music Fan
  • Hi,   I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if ...
  • DanielBK
  • Music Fan
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

Shuffle Play

I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment on doing on here - Spotify should have fixed that a...

  • Casual Listener
  • I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment ...
  • 311 Views
  • 0 replies
  • 1 likes
  • 311 Views
  • 0 replies
  • 1 likes

BMW Connected Drive iPhone 6 reconnect issues

The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when I open Spotify again. Some or all Spotify buttons ...

  • Casual Listener
  • The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when...
  • nrjs_s
  • Casual Listener
  • 4621 Views
  • 16 replies
  • 0 likes
  • 4621 Views
  • 16 replies
  • 0 likes

Bottom menu bar missing

Hi everyone, I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go back to the very left until it shows me the menu bar on the lef...

  • Newbie
  • Hi everyone,   I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go bac...
  • Kelsea57
  • Newbie
  • 3852 Views
  • 4 replies
  • 1 likes
  • 3852 Views
  • 4 replies
  • 1 likes

iPhone X screen

My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?

  • Newbie
  • My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

spotify pauses on its own

Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music without it being interrupted.

  • Newbie
  • Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music ...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't stay logged in

Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?

  • Casual Listener
  • Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?
  • pvincent
  • Newbie
  • 15047 Views
  • 7 replies
  • 0 likes
  • 15047 Views
  • 7 replies
  • 0 likes

Me salta la canción

Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en al computadora solo en el cel, se puede resolver?

  • Newbie
  • Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en...
  • 1255 Views
  • 0 replies
  • 5 likes
  • 1255 Views
  • 0 replies
  • 5 likes

Can't even listen to any music with Shuffle Play

Dear Spotify, I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available.However, even when I tap on shuffle play, it pop out "You've discovered premier feature". Spotify seem useless to me without premier, not ...

  • Newbie
  • Dear Spotify,   I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available. However, even when I tap on shuffle play, it pop out "You've discovered prem...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes