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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74442 Views
  • 16 replies
  • 37 likes
  • 74442 Views
  • 16 replies
  • 37 likes

Spotify album shuffle problem

Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time

  • Newbie
  • Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

local files to iPhone- taylor swift

I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in the car. However when I see the playlist on my phone ...

  • Casual Listener
  • I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in th...
  • vanessasw
  • Newbie
  • 1310 Views
  • 1 replies
  • 0 likes
  • 1310 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iOS kills wifi network

I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.

  • Regular
  • I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.
  • MrHoppe
  • Casual Listener
  • 7158 Views
  • 20 replies
  • 0 likes
  • internet
    iOS
    iphone
    wifi
  • 7158 Views
  • 20 replies
  • 0 likes

Question about storing songs

Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song in my library and add it to a playlist, it takes double space in my phone. Is there a way to have a song in a playlist and in the li...

  • Newbie
  • Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song  in my library and add it to a playlist, it takes double space in my phone. ...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Music stops after a couple of seconds

I'm in pain.I have an iPhone 6. iOs 11.0.3 App version 8.4.26.793 Music stops after a couple of seconds and it seems is randomly. It happens with the streamed music (mostly), but also with the downloaded ones. I've tried:- Restarting the phone- Closi...

  • Newbie
  • I'm in pain. I have an iPhone 6. iOs 11.0.3  App version 8.4.26.793   Music stops after a couple of seconds and it seems is randomly. It happens with the streamed music (mostly), but al...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Waze bar in Spotify

I see there are a thread on this issue already, but I have followed those instructions and the problem persists. I have even deleted the Waze app from my phone but it is still showing upon launch of Spotify when connected to a car by Bluetooth. I was...

  • Casual Listener
  • I see there are a thread on this issue already, but I have followed those instructions and the problem persists. I have even deleted the Waze app from my phone but it is still showing upon launch of ...
  • Bethany_Dawn
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Extremely Slow Downloads

I’m suffering from extremely slow downloads. I’ve tried all recommended solutions and I’m certain it’s not my connection. - removed devices- logged out- uninstalled and reinstalled Spotify I’m running the latest update of iOS 11. Can anyone help? Tha...

  • Casual Listener
  • I’m suffering from extremely slow downloads.  I’ve tried all recommended solutions and I’m certain it’s not my connection.   - removed devices - logged out - uninstalled and reinstalled...
  • djpaddyo
  • Casual Listener
  • 2123 Views
  • 3 replies
  • 0 likes
  • 2123 Views
  • 3 replies
  • 0 likes

How do I keep Spotify from timing out?

I'm playing Spotify Premium on an old Android cell phone. I turned off the lock screen features and keep it plugged in, which, it seems, should be sufficient to keep the phone from cutting off the Spotify player. However, after 80-90 minutes the play...

  • Casual Listener
  • I'm playing Spotify Premium on an old Android cell phone.  I turned off the lock screen features and keep it plugged in, which, it seems, should be sufficient to keep the phone from cutting off ...
  • 2604 Views
  • 0 replies
  • 2 likes
  • 2604 Views
  • 0 replies
  • 2 likes

Timing out- Does spotify premium time out after a certain time with no interaction?

I have been using the free version, but it times out after a certain period of time if I don't interact with the player. Does this happen with premium?

  • Visitor
  • I have been using the free version, but it times out after a certain period of time if I don't interact with the player.   Does this happen with premium?
  • wiseguy910
  • Casual Listener
  • 3050 Views
  • 2 replies
  • 0 likes
  • 3050 Views
  • 2 replies
  • 0 likes

Spotify Down ??

Ok so I need help. First thing I used my dads credit card to get the premium which I got on October 13th,meaning every 13 I have to pay I’m ok with that. it was working and the. It was was like it doesn’t have the payment that it needs and I asked my...

  • Newbie
  • Ok so I need help. First thing I used my dads credit card to get the premium which I got on October 13th,meaning every 13 I have to pay I’m ok with that. it was working and the. It was was like it do...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes

Premium User -- Offline Downloaded Songs Disappear When Disconnected from WiFi

I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user. A few times over the past year, I've noticed all of the songs in my Spotify library have vanished from my device, and need to e...

  • Newbie
  • I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user.   A few times over the past year, I've noticed all of the songs in my...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Songs won’t add to a playlist on my iPad, they will add to playlist on my iPhone

I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem. I have noticed other posts regarding the same issue, I have logged out and back in to Spotify, switched off night shift on the iPad, it...

  • Newbie
  • I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem.  I have noticed other posts regarding the same issue, I have logged out and bac...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Manito abajo a una canción

Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias

  • Casual Listener
  • Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Spotify wont play again after calls / voice messeges iOS 11.2

My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message.The music continues to advance but it is not heard on the cell phone.I have to close the application and reopen it so that it can be heard a...

  • Casual Listener
  • My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message. The music continues to advance but it is not heard on the cell phone. I have to close ...
  • Dward_o
  • Casual Listener
  • 555 Views
  • 4 replies
  • 1 likes
  • 555 Views
  • 4 replies
  • 1 likes

No Volume control with iPhone X, chromecast, iOS11

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d) It was available with iOS 11 & iPhone 7 Plus.

  • Regular
  • Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d)   It was available with iOS 11 & iPhone 7 Plus. 
  • Nox79
  • Regular
  • 2256 Views
  • 4 replies
  • 1 likes
  • 2256 Views
  • 4 replies
  • 1 likes

Ads never play

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotify does the “the next 30 minutes are ad-free thanks ...

  • Newbie
  • I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotif...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Spotify Connect on Ipod Touch 3G (IOS 5.1.1)

Hi everyone!Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version of Spotify on my Ipod Touch 3G (IOS 5.1.1). I was disa...

  • Newbie
  • Hi everyone! Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version o...
  • Dekx13
  • Newbie
  • 3388 Views
  • 1 replies
  • 0 likes
  • 3388 Views
  • 1 replies
  • 0 likes

issue downloading spotify on 4th gen ipod touch

Hi there, I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. when i try to download the app i receive an error telling me ...

  • Newbie
  • Hi there,  I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. wh...
  • 1236029480
  • Casual Listener
  • 45310 Views
  • 10 replies
  • 1 likes
  • 45310 Views
  • 10 replies
  • 1 likes

This music it’s grey and it does not play?

This music called “Dona Maria” turned grey and it does not play.the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it does not play.i am connected, so it is not connection i...

  • Casual Listener
  • This music called “Dona Maria” turned grey and it does not play. the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it do...
  • Gabiirosa
  • Casual Listener
  • 906 Views
  • 4 replies
  • 0 likes
  • 906 Views
  • 4 replies
  • 0 likes

Menu Bar

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s Does anyone know how I get it back as it seriously impairs the functionality of the App

  • Casual Listener
  • I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s   Does anyone know how I get it back as it serious...
  • Scotteboy
  • Casual Listener
  • 497 Views
  • 2 replies
  • 0 likes
  • 497 Views
  • 2 replies
  • 0 likes