Switching from Premium to Family Premium

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does this mean I have to upgrade to Family Premium for b...

• KCmusic3
• Casual Listener
• I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does ...
• 2017-07-12 10:53:08 PM
• 2017-10-26 10:21:01 PM
• KCmusic3
• Casual Listener
• 469 Views
• 3 replies
• 0 likes

Spotify stops playing abruptly

When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stationary. This problem only occurs when I am using cel...

• robbiek54
• Casual Listener
• When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stati...
• 2017-10-23 3:45:31 AM
• 2017-10-26 10:19:54 PM
• robbiek54
• Casual Listener
• 1347 Views
• 4 replies
• 1 likes

Playlist not showing what is playing

For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with one of my playlists. As soon I start trying to liste...

• libbygore
• Newbie
• For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with o...
• 2017-10-26 9:58:01 PM
• 265 Views
• 0 replies
• 0 likes

After iOS 11 local files can only be played on the desktop and not the IPhone

After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’ but after I repeately removed both apps and I downloaded the playlist on the desktop, the local files still didn’t synchr...

• Fayestje13
• Newbie
• After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’  but after I repeately removed both apps and I downloaded the pla...
• 2017-10-26 9:50:20 PM
• 298 Views
• 0 replies
• 1 likes

Family Premium

I wrote my flase name in the family living place how can i change it

• ncbxy
• Newbie
• I wrote my flase name in the family living place how can i change it
• 2017-10-26 9:15:29 PM
• 221 Views
• 0 replies
• 0 likes

Tela de bloqueio - iOS 9

Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia?

• MatheusBR
• Newbie
• Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia? 
• 2017-10-26 8:03:22 PM
• 364 Views
• 0 replies
• 0 likes

Spotify connect to Sonos/ios 11

I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). After using the Spotify app I don't have date and time...

• sandravanvelzen
• Casual Listener
• I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). Aft...
• 2017-10-26 5:53:37 PM
• 376 Views
• 0 replies
• 0 likes

Is it possible with premium to dowload (save) songs to one apple device, but not the other?

I recently had to switch to a new phone with lower capacity. My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offline and I'm wondering if it is possible to downlad songs to t...

• iksmod
• Newbie
• I recently had to switch to a new phone with lower capacity.   My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offli...
• 2017-10-26 5:42:44 PM
• 246 Views
• 0 replies
• 0 likes

Starred Playlist - Recently Added at the Top

Simple issue yet one that seems impossible to find a clear answer on. I've spent some time searching through the forums but haven't found any recent posts. Maybe someone here can help me. I use my Starred Playlist (like most people to do) to track mu...

• ThamesLisowski
• Newbie
• Simple issue yet one that seems impossible to find a clear answer on.  I've spent some time searching through the forums but haven't found any recent posts.  Maybe someone here can help me....
• 2017-10-26 5:20:44 PM
• 235 Views
• 0 replies
• 0 likes

Music got deleted

Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music was deleted??? And I have premium so now I have no mu...

• Jwhite5
• Newbie
• Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music wa...
• 2017-10-26 2:13:35 PM
• 250 Views
• 0 replies
• 0 likes

Profile picture does not appear in IPhone app

My picture does not appear in my spotify (IPhone) app...I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app).I tried linking my spotify account to my facebook u...

• deadstarr89
• Newbie
• My picture does not appear in my spotify (IPhone) app... I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app...
• 2017-10-26 9:44:32 AM
• 247 Views
• 0 replies
• 1 likes

Does high streaming quality take priority over low download quality?

So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on high quality). When I'm on wifi/cellular, will a downl...

• Gabriel-Paredes
• Newbie
• So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on hig...
• 2017-10-26 3:06:11 AM
• 2017-10-26 3:57:32 AM
• Bethany_Dawn
• Community Legend
• 597 Views
• 1 replies
• 0 likes

Cant listen to my local file music on iphone

I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?

• ozzymagnum
• Casual Listener
• I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?
• 2017-10-25 4:18:01 PM
• 2017-10-26 2:39:54 AM
• JackBeau
• Composer
• 614 Views
• 2 replies
• 0 likes

Spotify controls dissapeared (pause button, skip button, ...)

Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is really annoying and it happened with only one of my playlist. He...

• KarenHr
• Casual Listener
• Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is rea...
• 2017-10-26 1:51:28 AM
• 231 Views
• 0 replies
• 0 likes

I cannot skip songs on a certain playlist

I recently noticed that on only ONE of my playlists, I cannot pause, skip, or view what songs are in my queue. PLEASE HELP! It is quite inconvenient because when I'm trying to play music in my car and I'm trying to skip, I can't too!

• jh5345
• Newbie
• I recently noticed that on only ONE of my playlists, I cannot pause, skip, or view what songs are in my queue. PLEASE HELP! It is quite inconvenient because when I'm trying to play music in my car an...
• 2017-10-26 1:42:54 AM
• 269 Views
• 0 replies
• 0 likes

[ABUSE] By: piopieri / Board: spotifyiOS (60080)

The songs don't play for me Link to post: (Spotify Premium - How free space from iPhone) by piopieri https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-How-free-space-from-iPhone/m-p/1353642#M60080

Hi,

I’m a premium user and I have the

• Kimiagholizad92
• Newbie
• The songs don't play for me Link to post: (Spotify Premium - How free space from iPhone) by piopieri https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-How-free-space-from-iPho...
• 2017-10-25 9:08:20 PM
• 240 Views
• 0 replies
• 0 likes

Can't control my spotify from locked screen

After I updated my iPhone to the newest iOS, i can't control spotify from locked screen and when it is connected to a bluetooth device i can't change song or control the volume without spotify stops???cant you help me

• ma2nym
• Newbie
• After I updated my iPhone to the newest iOS, i can't control spotify from locked screen and when it is connected to a bluetooth device i can't change song or control the volume without spotify stops?...
• 2017-10-25 8:14:29 PM
• 370 Views
• 0 replies
• 0 likes