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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76030 Views
  • 16 replies
  • 37 likes
  • 76030 Views
  • 16 replies
  • 37 likes

Solved!! Playlists 'Loading'

Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Have reinstalled Spotify app on iPhone and cleared ca...

  • Regular
  • Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Ha...
  • Masterwayne2759
  • Casual Listener
  • 14171 Views
  • 97 replies
  • 0 likes
  • 14171 Views
  • 97 replies
  • 0 likes

I cannot use spotify because i cannot get it online

I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help.

  • Newbie
  • I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help. 
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Songs gone

Since the last update I have missing songs from playlists and downloaded albums. Why is this?

  • Visitor
  • Since the last update I have missing songs from playlists and downloaded albums. Why is this?
  • user-removed
  • Not applicable
  • 509 Views
  • 4 replies
  • 0 likes
  • 509 Views
  • 4 replies
  • 0 likes

Syncing local files to iphone isn't working

Hello!I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and having Spotify opened on my computer), and it wasn't downl...

  • Newbie
  • Hello! I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and ...
  • 486 Views
  • 0 replies
  • 2 likes
  • 486 Views
  • 0 replies
  • 2 likes

Unplayable songs

I cannot play Nirvana and Metallica songs on my iPhone7

  • Casual Listener
  • I cannot play Nirvana and Metallica songs on my iPhone7
  • 373 Views
  • 0 replies
  • 1 likes
  • 373 Views
  • 0 replies
  • 1 likes

Local files on Mac got wiped and I still have those files on my iPhone - what to do

Hey there, my Mac has recently been hacked so it has been wiped clean. My iPhone was spared and i still have all the playlist previously saved from the local files from Mac on my iPhone. What can I do so these playlists won't be removed when I syncro...

  • Newbie
  • Hey there, my Mac has recently been hacked so it has been wiped clean. My iPhone was spared and i still have all the playlist previously saved from the local files from Mac on my iPhone. What can I d...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Latest Spotify Update - Changed In-Car Display

So I updated to v8.4.22.515 at the weekend.Previously, when I connected my phone to car via Bluetooth, the car's display showed me track, artist, track, time, track advance/back buttons etc.Now, since this latest Spotify update, all it shows me is th...

  • Roadie
  • So I updated to v8.4.22.515 at the weekend. Previously, when I connected my phone to car via Bluetooth, the car's display showed me track, artist, track, time, track advance/back buttons etc. Now, ...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

iPhone gets HOT

This started only a couple of days ago. I would listen to music on Spotify and my phone would begin getting really hot. Within 30 seconds of listening to a song I lose 10% battery. When going on any other app(fb/YouTube/snapchat) using internet I won...

  • Newbie
  • This started only a couple of days ago. I would listen to music on Spotify and my phone would begin getting really hot. Within 30 seconds of listening to a song I lose 10% battery. When going on any ...
  • diggyz
  • Casual Listener
  • 1346 Views
  • 3 replies
  • 0 likes
  • 1346 Views
  • 3 replies
  • 0 likes

No control from lock screen

After updating my iPhone 7 to IOS 11.0.2 I no longer have control from the lock screen or control center.

  • Newbie
  • After updating my iPhone 7 to IOS 11.0.2 I no longer have control from the lock screen or control center.
  • Grandpa
  • Newbie
  • 394 Views
  • 1 replies
  • 1 likes
  • 394 Views
  • 1 replies
  • 1 likes

I've already paid for premium and it's not working! I've been a premium user for quite a while now.

I've been a premium user for a while now. Yesterday I renewed my subscription, I got charged for it (14 something dollars) and it's still not working! Why?! I can't deal with ads any longer.

  • Casual Listener
  • I've been a premium user for a while now. Yesterday I renewed my subscription, I got charged for it (14 something dollars) and it's still not working! Why?! I can't deal with ads any longer.
  • chef_nifs
  • Newbie
  • 652 Views
  • 3 replies
  • 0 likes
  • 652 Views
  • 3 replies
  • 0 likes

Spotify App Randomly Starts Playing Last Track On Its Own

I have the latest version of the Spotify app (version 4.9.0.833) on my iPhone 5S running the latest version of iOS (9.2.1). The Spotify app has started to randomly start to play the track which I last paused when I start up the Spotify app. It doesn'...

  • Newbie
  • I have the latest version of the Spotify app (version 4.9.0.833) on my iPhone 5S running the latest version of iOS (9.2.1). The Spotify app has started to randomly start to play the track which I las...
  • Bari1975
  • Newbie
  • 2037 Views
  • 3 replies
  • 2 likes
  • 2037 Views
  • 3 replies
  • 2 likes

Soy premium pero no puedo cambiar las canciones en el menú

No puedo cambiar las canciones del menú, si las puedo descargar pero cambiarlas no y soy premium, solo dice que he descubierto una opción premium. Ayuda.

  • Casual Listener
  • No puedo cambiar las canciones del menú, si las puedo descargar pero cambiarlas no y soy premium, solo dice que he descubierto una opción premium. Ayuda.
  • lucaselo3
  • Newbie
  • 3681 Views
  • 3 replies
  • 0 likes
  • 3681 Views
  • 3 replies
  • 0 likes

Solved!! Songs cannot play while clicked the songs on artists page

I have an issue when I click the song on the artist's page it doesn't play the song, even I have tried to reinstall the Spotify still couldn't work. Hope Spotify community member help me to solve this issue... Here is the screen recording...

  • Visitor
  • I have an issue when I click the song on the artist's page it doesn't play the song, even I have tried to reinstall the Spotify still couldn't work. Hope Spotify community member help me to solv...
  • techrino930
  • Newbie
  • 1072 Views
  • 2 replies
  • 0 likes
  • 1072 Views
  • 2 replies
  • 0 likes

Playback error

My Spotify freezes when advertisement is about to play (before the advert even plays) and playback error message pops up. Have to exit Spotify app and then Spotify begins to play the artist radio (I have to re-shuffle my songs to get it back to norma...

  • Newbie
  • My Spotify freezes when advertisement is about to play (before the advert even plays) and playback error message pops up. Have to exit Spotify app and then Spotify begins to play the artist radio (I ...
  • 434 Views
  • 0 replies
  • 0 likes
  • 434 Views
  • 0 replies
  • 0 likes

Library / Recently played does not show on CarPlay

Hi there,iOs latest versionspotify latest versioniphone 6Once connected to CarPlay spotify just works fine...the only thing not showing up ist the tab for the library/recently played songs. I have tried everything with no success.Here is the crazy th...

  • Visitor
  • Hi there, iOs latest version spotify latest version iphone 6 Once connected to CarPlay spotify just works fine...the only thing not showing up ist the tab for the library/recently played songs. I...
  • 852 Views
  • 0 replies
  • 1 likes
  • 852 Views
  • 0 replies
  • 1 likes

Spotify jumping to Apple Music

Have a question. when im in my vehicle and will be listing to Spotify. when leave the vehicle and get back in plug my iphone back up Apple Music starts to play insted of Spotify even if the Spotify app is still open and i never open the Apple Music a...

  • Casual Listener
  • Have a question. when im in my vehicle and will be listing to Spotify. when leave the vehicle and get back in plug my iphone back up Apple Music starts to play insted of Spotify even if the Spotify a...
  • rll140
  • Casual Listener
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Don't see Chromecast in my device list

According to this page - https://www.spotify.com/us/chromecast/Spotify users should be able to cast music from native Spotify mobile app (iOS), but I don't see my Chromecast pop up on my available device list. I only see my AirPlay available. I tried...

  • Newbie
  • According to this page - https://www.spotify.com/us/chromecast/ Spotify users should be able to cast music from native Spotify mobile app (iOS), but I don't see my Chromecast pop up on my ava...
  • linneacdue
  • Newbie
  • 61066 Views
  • 9 replies
  • 4 likes
  • 61066 Views
  • 9 replies
  • 4 likes

Download Number Wrong

I saved a song for offline listening on my Mac and on my iPhone it said Download 3 songs. Is this just a bug in the app?

  • Regular
  • I saved a song for offline listening on my Mac and on my iPhone it said Download 3 songs. Is this just a bug in the app?
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Some songs are no played if connected to my Sonos

If I connect Spotify from my iPhone to my Sonos some titles are not played and I get the error message:Sorry! This content can't be played as long a connection to another device exists.What is the reason for this? Add Tag...

  • Casual Listener
  • If I connect Spotify from my iPhone to my Sonos some titles are not played and I get the error message: Sorry! This content can't be played as long a connection to another device exists. What is th...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

iOS 11 Car Control Stopped Working

Hi, Upgraded to iPhone 7 runnning iOS 11.0.3 and my in car controls no longer work to skip track in my car. I had iOS 11.0.2 running on iPhone 6plus and it was working fine.My car is a Toyota Aygo. So far I've tried:1. Forgetting bluetooth device and...

  • Newbie
  • Hi,   Upgraded to iPhone 7 runnning iOS 11.0.3 and my in car controls no longer work to skip track in my car. I had iOS 11.0.2 running on iPhone 6plus and it was working fine. My car is a Toy...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes