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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64416 Views
  • 16 replies
  • 37 likes
  • 64416 Views
  • 16 replies
  • 37 likes

iphone lock screen display

When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long is left in the song, is frozen at the beginning. I h...

  • Newbie
  • When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long i...
  • miukkumiu
  • Newbie
  • 829 Views
  • 1 replies
  • 0 likes
  • 829 Views
  • 1 replies
  • 0 likes

Login error for months

Hi There, ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop. How do I go about? Cheers!

  • Newbie
  • Hi There,    ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop.    How do I go about?    ...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

It plays one song in an album, then goes to queue.

I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again. I am currently on the premium trial. How can I make it play a whole al...

  • Casual Listener
  •  I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again.  I am cu...
  • Brucker907
  • Casual Listener
  • 1490 Views
  • 1 replies
  • 1 likes
  • I can't play just one album or playlist.
  • 1490 Views
  • 1 replies
  • 1 likes

Can't view queue on iPhone

Tried following this guide, but the three bars aren't displayed on my iPhone. I want to view the queue because whenever I try to play another song (from a playlist or album or whatever) it plays one song, then jumps back to whatever the next song in ...

  • Newbie
  • Tried following this guide, but the three bars aren't displayed on my iPhone.    I want to view the queue because whenever I try to play another song (from a playlist or album o...
  • Brucker907
  • Casual Listener
  • 4007 Views
  • 1 replies
  • 3 likes
  • 4007 Views
  • 1 replies
  • 3 likes

Spotify says it's Offline when my Mobile Data is on (3G)

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm definitely not! I just want want to be able to drive a...

  • Newbie
  • I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm def...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Downloads won't play

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help

  • Casual Listener
  • So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help 
  • Puble
  • Casual Listener
  • 347 Views
  • 3 replies
  • 0 likes
  • 347 Views
  • 3 replies
  • 0 likes

Create a playlist that only plays those songs I have added

Newbie here. I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not include. Is there a setting somewhere to change this behavior...

  • Newbie
  • Newbie here.  I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not incl...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

My Playlists are suddenly acting up!!

"Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely different song on the playlist(shuffle?) Also, I’m getting commer...

  • Newbie
  •   "Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely differ...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Anyone know why I can only play Apple Music and not Spotify in my car?

Anyone know why I can only now play Apple Music rather than Spotify through my car? Never had this problem until the last two days. I connect through my iPhone.

  • Newbie
  • Anyone know why I can only now play Apple Music rather than Spotify through my car?  Never had this problem until the last two days.  I connect through my iPhone.
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

[iOS] Shuffle

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am paying for you!!

  • Newbie
  • Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am...
  • 272 Views
  • 0 replies
  • 1 likes
  • iOS
  • 272 Views
  • 0 replies
  • 1 likes

Ending a Subscription

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give me an option to cancel. In the app it says I’m on a ...

  • Casual Listener
  • So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give m...
  • Ijashanaa
  • Casual Listener
  • 426 Views
  • 2 replies
  • 0 likes
  • 426 Views
  • 2 replies
  • 0 likes

Turn off recommended songs

I am a premium user and I would like to turn off recommended songs in playlists. I’m on a data plan and I don’t want to hear that stuff.

  • Newbie
  • I am a premium user and I would like to turn off recommended songs in playlists.  I’m on a data plan and I don’t want to hear that stuff.
  • 883 Views
  • 0 replies
  • 2 likes
  • 883 Views
  • 0 replies
  • 2 likes

Superuser Contribution Every week it deletes all my songs

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. This has happened at least five times in the past few ...

  • Newbie
  • It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. Thi...
  • Melody
  • Spotify
  • 519 Views
  • 4 replies
  • 0 likes
  • 519 Views
  • 4 replies
  • 0 likes

Music not playing through headphones

Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

  • Casual Listener
  • Hey everyone,   With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?
  • dag21
  • Casual Listener
  • 30845 Views
  • 5 replies
  • 4 likes
  • 30845 Views
  • 5 replies
  • 4 likes

You’re Offline

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a search, access the home and browse buttons I get the same bla...

  • Casual Listener
  • I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded.  Everytime I want to make a sea...
  • PabloSC
  • Casual Listener
  • 1074 Views
  • 1 replies
  • 0 likes
  • 1074 Views
  • 1 replies
  • 0 likes

Cant play music through Bluetooth in ford focus 2016

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems

  • Newbie
  • I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems 
  • 753 Views
  • 0 replies
  • 0 likes
  • 753 Views
  • 0 replies
  • 0 likes

I can’t see an album anymore

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still does to my friends. How can I fix that ?!

  • Newbie
  • So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still do...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Albums are not sectioned in Artists under Your Library on iOS

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Facelift is separated with the album artwork on top.ON iOS...

  • Newbie
  • ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Fa...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes