Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70928 Views
16 replies
37 likes

70928 Views
16 replies
37 likes

Solved!! Can't turn off shuffle play.

I have a premium account. I recently disconnected my account from Facebook with the help of Spotify staff. However, now I cannot shut off shuffle and all my albums play out of order. There is a Shuffle button and clicking on it just shuffles the trac...

EloquentSound
Casual Listener
I have a premium account. I recently disconnected my account from Facebook with the help of Spotify staff. However, now I cannot shut off shuffle and all my albums play out of order. &nbs...
2014-05-27 7:32:19 PM
2017-10-06 7:18:10 PM
Anairb
Newbie
96560 Views
24 replies
6 likes

96560 Views
24 replies
6 likes

Connect keeps finding some stranger's device

I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will connect to "Juan's iPhone" over the Internet, definitely...

Schnippshly
Newbie
I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will conne...
2014-09-15 12:43:44 AM
2017-10-06 6:50:20 PM
PeterFnet
Music Fan
9604 Views
4 replies
2 likes

9604 Views
4 replies
2 likes

Getting logged out every few days

Every few days I keep getting logged out of my iphone premium spotify account which is really annoying as the songs arent downloaded everytime i relog into the app with facebook and this means that i need to go home and redownload the songs before i ...

xtrempic
Newbie
Every few days I keep getting logged out of my iphone premium spotify account which is really annoying as the songs arent downloaded everytime i relog into the app with facebook and this means that i...
2017-10-06 5:47:23 PM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Spotify tips playing after every song

After every song, including downloaded songs, Spotify will either stop playing with one second left or will go to the next song and play the first two seconds. This is extremely frustrating and I have tried all of the fixes listed on similar threads ...

JamesTiberius4
Newbie
After every song, including downloaded songs, Spotify will either stop playing with one second left or will go to the next song and play the first two seconds. This is extremely frustrating and I hav...
2017-10-06 4:44:02 PM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

Spotify glitching out

After i play songs for awhile spotify just starts skipping the songs and jumping forward 10 seconds and opening up siri randomly and to combat this i restarted my phone and spotify undownloaded all the songs i had downloaded and then it works for awh...

Daniel_Ingi
Newbie
After i play songs for awhile spotify just starts skipping the songs and jumping forward 10 seconds and opening up siri randomly and to combat this i restarted my phone and spotify undownloaded all t...
2017-10-06 4:04:10 PM
898 Views
0 replies
1 likes

898 Views
0 replies
1 likes

Solved!! Annoying sound effects when controlling Spotify mobile using ipod controls

Using Spotify Mobile Version 0.4.23 on iPhone 4 ios 5.0 Can anyone please confirm this when using the ipod multitasking controls (double clicking the home button twice). The controls cause annoying sound effects (beeping noises when playing/pausing/n...

monkeybusiness
Regular
Using Spotify Mobile Version 0.4.23 on iPhone 4 ios 5.0 Can anyone please confirm this when using the ipod multitasking controls (double clicking the home button twice). The controls cause a...
2012-02-18 9:31:00 PM
2017-10-06 11:08:02 AM
iainshreeve
Newbie
53541 Views
79 replies
6 likes

53541 Views
79 replies
6 likes

Song unavailable

Why is my song coming up as unavailable? It 'Lies' by Burns- the Otto knows remix

lisalou285
Casual Listener
Why is my song coming up as unavailable? It 'Lies' by Burns- the Otto knows remix
2017-10-05 10:30:53 PM
2017-10-06 9:55:37 AM
lisalou285
Casual Listener
732 Views
2 replies
0 likes

732 Views
2 replies
0 likes

Songs skip / pause when phone is locked

Since updating to iOS 11, my Spotify continuously skips / pauses songs when my phone is locked. I have deactivated the automatic wake up of the lock screen, but it still skips and pauses when the phone is locked in my pocket. Are there any solutions?...

AndieJr
Newbie
Since updating to iOS 11, my Spotify continuously skips / pauses songs when my phone is locked. I have deactivated the automatic wake up of the lock screen, but it still skips and pauses when ...
2017-10-06 8:07:54 AM
814 Views
0 replies
2 likes

814 Views
0 replies
2 likes

Can't delete single songs

Why in the universe has this ability been deleted? I have over 4000 songs on my playlist.. you expect me to go them through when I can't even group them by artist and cannot go to the song, to delete that one particular song from my playlist? What is...

Logoht
Casual Listener
Why in the universe has this ability been deleted? I have over 4000 songs on my playlist.. you expect me to go them through when I can't even group them by artist and cannot go to the song, to delete...
2017-10-06 2:21:18 AM
2017-10-06 2:24:29 AM
Logoht
Casual Listener
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

iOS 11 download removal

I've noticed since iOS 11, I've been using beta, but problem started after they released the gold master, that my downloaded albums are being removed. This seems to happen everytime the app has been updated recently, which has been several times late...

CliffSteele
Casual Listener
I've noticed since iOS 11, I've been using beta, but problem started after they released the gold master, that my downloaded albums are being removed. This seems to happen everytime the app has been ...
2017-10-05 12:13:24 AM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

Where is the time when playing a track ?

I am not able to see how much time each song is, and much has been played.That feature used to be at the bottom of the screen. Any can help ?

Hjulbenet0404
Regular
I am not able to see how much time each song is, and much has been played. That feature used to be at the bottom of the screen. Any can help ?
2017-10-05 10:57:34 PM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Playlist with emojis in title not showing up on friends iPad

Hi there // I have a playlist called 2017 where I save my favourite tracks / and my friend follows me on his iPad // but under my Public Playlists on his iPad, it is not listed. It's definitely public as I've been able to share it via text to other f...

PW_
Music Fan
Hi there // I have a playlist called 🍉🍉💥🌈🍣🍣🍣🍆🍆🍒2017 where I save my favourite tracks / and my friend follows me on his iPad // but under my Public Playlists on his iPad, it is not list...
2017-10-05 10:43:58 PM
1149 Views
0 replies
0 likes

1149 Views
0 replies
0 likes

Chromecast does not appear in Devices Available

Chromecast does not appear in Devices AvailableI have a LAN with IP Range 192.168.255.x where my IOS spotify is connected.My Chromecast is on a VLAN with IP range 10.14.255.In my firewall the multicast feature is enabled, and all traffic is allowed b...

andersonncorrea
Newbie
Chromecast does not appear in Devices Available I have a LAN with IP Range 192.168.255.x where my IOS spotify is connected. My Chromecast is on a VLAN with IP range 10.14.255. In my firewall the ...
2017-10-05 10:16:40 PM
587 Views
0 replies
5 likes

587 Views
0 replies
5 likes

IOS 11 and CarPlay

Since the IOS and Spotify updates Spotify wants to open on the recently played screen. Used to be when I would get in my car it would pick up playing the song where I left off. I don’t know if it’s an Apple thing, a Hyundai thing, or a Spotify thing ...

goldy44
Roadie
Since the IOS and Spotify updates Spotify wants to open on the recently played screen. Used to be when I would get in my car it would pick up playing the song where I left off. I don’t know if it’s a...
2017-09-29 2:49:59 AM
2017-10-05 9:30:27 PM
Panafreak
Newbie
1085 Views
3 replies
0 likes

1085 Views
3 replies
0 likes

apple iphone 4s

Works well and did not think it would work at all.

user-removed
Visitor
Works well and did not think it would work at all.
2017-10-05 9:17:05 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Apple iphone 4s works on spotify app

Works well did not think it would work.

user-removed
Visitor
Works well did not think it would work.
2017-10-05 9:14:17 PM
641 Views
0 replies
0 likes

641 Views
0 replies
0 likes

Music Skipping / Pausing

Everytime I plug in my earbuds into my phone, my music plays automatically and it has never happened before. These few days my music has been constantly pausing and playing by itself and sometimes skipping.

swagypig
Newbie
Everytime I plug in my earbuds into my phone, my music plays automatically and it has never happened before. These few days my music has been constantly pausing and playing by itself and sometimes sk...
2017-10-05 9:01:58 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

How can I clear all songs downloaded to my iPhone?

I need to clear old downloaded playlists, songs, albums quickly - it is really frustrating that there is not an obvious and intuitive solution to this. It is absolutely ridiculous for me to go manually "uncheck" all of the things I've downloaded to m...

tynsoltys
Newbie
I need to clear old downloaded playlists, songs, albums quickly - it is really frustrating that there is not an obvious and intuitive solution to this. It is absolutely ridiculous for me to...
2017-10-05 7:15:37 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

.

I subscribed to the family plan and sent out my invites. When they open up there message to accept invite, the invite button does nothing. How can we fix this and have them join the plan? Thanks

Wavo
Newbie
I subscribed to the family plan and sent out my invites. When they open up there message to accept invite, the invite button does nothing. How can we fix this and have them join the plan? Thanks
2017-10-05 6:30:59 PM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Country limit desktop and iPhone

Hello Spotify I am reaching out to you because I have having trouble logging in through my iPhone. When I try to log in thorugh the Spotify app it gives me a 14 day out of the country error but when I log in through the PC it is fine. Could you all h...

yaskweenslay
Newbie
Hello Spotify I am reaching out to you because I have having trouble logging in through my iPhone. When I try to log in thorugh the Spotify app it gives me a 14 day out of the country error but when ...
2017-10-05 2:48:31 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts