Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81365 Views
19 replies
37 likes

81365 Views
19 replies
37 likes

Cannot login today

Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background. Please help! I use spotify everyday all day!

gregb25
Newbie
Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background....
2017-10-02 10:38:04 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Not working

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my downloaded songs but when I press on a song I want to h...

SonicSpeedy
Casual Listener
So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my down...
2017-09-30 6:59:24 PM
2017-10-02 9:34:14 PM
SonicSpeedy
Casual Listener
478 Views
2 replies
0 likes

478 Views
2 replies
0 likes

Overheating iphone

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help? And yes, i have reinstalled twice and got last ver...

eRrik
Newbie
I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help?...
2017-10-02 7:21:08 PM
654 Views
0 replies
0 likes
Battery performance
Overheating

654 Views
0 replies
0 likes

Music playing on iphone when I try to play it on my Dell laptop

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify updates (Version 8.4.20). I basically cannot play spotify...

kdregni
Newbie
This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify update...
2017-10-02 6:03:33 PM
395 Views
0 replies
0 likes

395 Views
0 replies
0 likes

Keeps stopping mid song

When playing a song it goes mute mid song. Not logged into any other devices.

user-removed
Visitor
When playing a song it goes mute mid song. Not logged into any other devices.
2017-10-01 11:15:58 PM
2017-10-02 1:53:04 PM
jmdesin892
Roadie
641 Views
1 replies
0 likes

641 Views
1 replies
0 likes

spotify will not connect to wifi no matter what

my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating the phone. It's been like this for almost two weeks, while spotify wi...

taihoffizzle
Newbie
my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating the phone. I...
2017-10-02 11:40:24 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

HELP, premium?

I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?

Cherry94
Casual Listener
I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?
2017-09-30 9:41:46 AM
2017-10-02 9:53:44 AM
jmdesin892
Roadie
479 Views
3 replies
0 likes

479 Views
3 replies
0 likes

Specific local files not appearing on mobile

A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local files I had added were gone. When I tried to add them ...

bronzor466
Newbie
A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local fil...
2017-10-02 5:55:24 AM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

I can't play songs that I played

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off

mg_alan7
Casual Listener
Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off
2017-10-02 4:09:53 AM
390 Views
0 replies
0 likes
disappearing songs
Missing Music
unavailable

390 Views
0 replies
0 likes

I can't play music

So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new account, it's just the one I've always had. Why do...

Emmifrank101
Casual Listener
So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new...
2017-09-29 12:44:38 AM
2017-10-02 3:03:15 AM
Emmifrank101
Casual Listener
380 Views
2 replies
0 likes

380 Views
2 replies
0 likes

IPhone Spotify Profile showing 0 Playlists - but playlists all set to public

Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and manually changed playlists which were showing as secret in my iph...

user-removed
Visitor
Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and man...
2014-04-04 1:45:10 AM
2017-10-02 2:17:44 AM
Henriquepv
Newbie
1677 Views
3 replies
0 likes

1677 Views
3 replies
0 likes

Web links not working on mobile app

I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that Spotify can't open that type of link on this devic...

losingstarlight
Casual Listener
I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that...
2017-10-01 2:14:55 AM
2017-10-02 1:33:21 AM
losingstarlight
Casual Listener
1590 Views
1 replies
0 likes

1590 Views
1 replies
0 likes

Login on iPhone doesn't recognise Premium Account

I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting Ads. Anyone else encountered this problem? Have del...

SO17-User
Newbie
I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting ...
2017-10-01 10:46:43 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Premium does not work

Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version.what can i do?

Socia09
Newbie
Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version. what can i do?
2017-10-01 5:52:28 PM
2017-10-01 10:08:28 PM
jsannn
Community Legend
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

iOS 11 CarPlay logout

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your iPhone dies while still having the Spotify app open in the ba...

GRated
Newbie
I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your i...
2017-10-01 8:36:55 PM
519 Views
0 replies
0 likes

519 Views
0 replies
0 likes

Font size keeps changing

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? I prefer it larger since I am using it in my car, however I can see w...

sdschramm
Roadie
Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? &nb...
2017-10-01 7:32:02 PM
654 Views
0 replies
0 likes

654 Views
0 replies
0 likes

Missing ‘discover’ and weekly mixes

Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS installed and so it is Spotify fully updated .Any ideas ?

robotok
Casual Listener
Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS...
2017-10-01 6:41:31 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Why won't my app allow me to search and listen to music offline?

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells me it's going to happen in 30 days. Can anyone hel...

Andrewmariotti
Newbie
On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells...
2017-10-01 6:34:26 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

[IOS] Erase downloaded albums

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still play the songs when I'm offline). How can I fix this...

marinacurutchet
Casual Listener
Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still p...
2017-10-01 2:36:40 PM
2017-10-01 6:16:02 PM
marinacurutchet
Casual Listener
406 Views
2 replies
0 likes

406 Views
2 replies
0 likes

Updated my Iphone.

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regardsAnders

Anders13
Newbie
Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regards Anders
2017-10-01 10:10:10 AM
2017-10-01 5:21:13 PM
Maxim
Spotify Star
560 Views
1 replies
0 likes

560 Views
1 replies
0 likes

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