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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69531 Views
  • 16 replies
  • 37 likes
  • 69531 Views
  • 16 replies
  • 37 likes

help with app store

i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?

  • Newbie
  • i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Spotify won't work on my iPhone.

Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no errors. However whenever I am not on WiFi a song will s...

  • Newbie
  • Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no erro...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Songs won't sync

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall it, make sure all my local files are on the PC I'm curre...

  • Newbie
  • So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall ...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Login not working

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never changed the login nor have I ever logged out, my login w...

  • Newbie
  • My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never chang...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Playlists

En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Que otro método tengo para escuchar todas las cancio...

  • Newbie
  • En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Q...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Song won’t play

After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any solutions?

  • Casual Listener
  • After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any so...
  • 296 Views
  • 0 replies
  • 1 likes
  • 296 Views
  • 0 replies
  • 1 likes

Playlist - Remove currently playing song from Playlist - Need an option for this please

While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists. Another option would be to add an option on the Edit Playlist menu like this:...

2017-09-27 14.38.13.png
  • Newbie
  • While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists.    Another...
  • maurice_ichi
  • Roadie
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Up Volume button mutes in app

Using latest iOS 10.3.1 iPhone 6sWhen I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.

  • Music Fan
  • Using latest iOS 10.3.1 iPhone 6s When I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.
  • bmil_
  • Newbie
  • 3226 Views
  • 7 replies
  • 8 likes
  • 3226 Views
  • 7 replies
  • 8 likes

Solved!! Sevice cannot be accessed

Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.

  • Music Fan
  • Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.
  • naszta
  • Music Fan
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Black screen while using

I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't work, so I cannot safe restart the phone. The only th...

  • Newbie
  • I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't wo...
  • 432 Views
  • 0 replies
  • 0 likes
  • 432 Views
  • 0 replies
  • 0 likes

Canceling 30 day free trial

Is there a way I can cancel the 30 day free trial before you guys start charging my account?

  • Newbie
  • Is there a way I can cancel the 30 day free trial before you guys start charging my account?
  • johnpol10162003
  • Newbie
  • 30508 Views
  • 5 replies
  • 2 likes
  • 30508 Views
  • 5 replies
  • 2 likes

Can you play only filtered songs from a playlist?

Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs that meet this criteria? When I play a song after entering ...

  • Newbie
  • Hey all,   I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

Your Running Mix not working

Just empty and not starting... Start Run button is not active.IOS 11   

IMG_70385EE893DA-1.jpeg
  • Regular
  • Just empty and not starting... Start Run button is not active. IOS 11      
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Cannot “Follow” artists!!!!!!!

You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist page and come back a little while later and I have to follow...

  • Casual Listener
  • You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!!  I’m pushing the follow button on artists and it’s not sticking. I leave that artist pag...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Song Radio started from local music does not stream properly

Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously marked with a checkmark). I started Song Radio based on this ...

  • Newbie
  • Hi there! Ran into what might be a bug in Spotify for iOS.   I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously m...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Issue with previous track button

When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but pressing it again skips to the next song. I know it’...

  • Casual Listener
  • When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but p...
  • xzirri
  • Casual Listener
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

No connection via 4G/Lte on IOS11

Hello,i have no connection error since upgraded to ios11.I can use the app only on wifi.app reinstall and iphone reset didnt help.

  • Newbie
  • Hello,i have no connection error since upgraded to ios11. I can use the app only on wifi. app reinstall and iphone reset didnt help.
  • 397 Views
  • 0 replies
  • 0 likes
  • 397 Views
  • 0 replies
  • 0 likes

Iphone Spotify app not playing to Sonos

Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the song will stop playing, jump to the end of the next song...

  • Casual Listener
  • Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the ...
  • user-removed
  • Not applicable
  • 1187 Views
  • 6 replies
  • 0 likes
  • 1187 Views
  • 6 replies
  • 0 likes

Spotify iphone Free does not play a single song

It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloaded it 17 times. Seems like an unreliable software.

  • Newbie
  • It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloa...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Lost song

Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.

  • Newbie
  • Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes