Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76021 Views
16 replies
37 likes

76021 Views
16 replies
37 likes

Songs won't sync

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall it, make sure all my local files are on the PC I'm curre...

superqueen15
Newbie
So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall ...
2017-09-27 12:09:03 AM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Login not working

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never changed the login nor have I ever logged out, my login w...

CptGhost96
Newbie
My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never chang...
2017-09-27 11:08:13 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Playlists

En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Que otro método tengo para escuchar todas las cancio...

Chgondeck
Newbie
En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Q...
2017-09-27 10:43:46 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Song won’t play

After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any solutions?

dcharsongz
Casual Listener
After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any so...
2017-09-27 10:38:33 PM
307 Views
0 replies
1 likes

307 Views
0 replies
1 likes

Playlist - Remove currently playing song from Playlist - Need an option for this please

While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists. Another option would be to add an option on the Edit Playlist menu like this:...

kylehogan
Newbie
While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists. Another...
2017-09-27 8:44:59 PM
2017-09-27 9:44:47 PM
maurice_ichi
Roadie
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Up Volume button mutes in app

Using latest iOS 10.3.1 iPhone 6sWhen I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.

dwardu_vella
Music Fan
Using latest iOS 10.3.1 iPhone 6s When I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.
2017-05-04 9:08:38 AM
2017-09-27 9:27:19 PM
bmil_
Newbie
3257 Views
7 replies
8 likes

3257 Views
7 replies
8 likes

Solved!! Sevice cannot be accessed

Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.

naszta
Music Fan
Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.
2017-09-27 7:47:11 AM
2017-09-27 8:32:05 PM
naszta
Music Fan
481 Views
2 replies
0 likes

481 Views
2 replies
0 likes

Black screen while using

I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't work, so I cannot safe restart the phone. The only th...

Wildwegge
Newbie
I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't wo...
2017-09-27 4:54:46 PM
442 Views
0 replies
0 likes

442 Views
0 replies
0 likes

Canceling 30 day free trial

Is there a way I can cancel the 30 day free trial before you guys start charging my account?

Josh1051
Newbie
Is there a way I can cancel the 30 day free trial before you guys start charging my account?
2013-05-14 11:38:52 PM
2017-09-27 1:48:35 PM
johnpol10162003
Newbie
30582 Views
5 replies
2 likes

30582 Views
5 replies
2 likes

Can you play only filtered songs from a playlist?

Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs that meet this criteria? When I play a song after entering ...

rzhou1121
Newbie
Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs...
2017-09-27 12:23:39 PM
415 Views
0 replies
0 likes

415 Views
0 replies
0 likes

Your Running Mix not working

Just empty and not starting... Start Run button is not active.IOS 11

conx
Regular
Just empty and not starting... Start Run button is not active. IOS 11
2017-09-27 8:47:24 AM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Cannot “Follow” artists!!!!!!!

You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist page and come back a little while later and I have to follow...

SillyTilly88
Casual Listener
You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist pag...
2017-09-27 3:28:22 AM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Song Radio started from local music does not stream properly

Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously marked with a checkmark). I started Song Radio based on this ...

Krellan
Newbie
Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously m...
2017-09-27 2:13:03 AM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

Issue with previous track button

When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but pressing it again skips to the next song. I know it’...

xzirri
Casual Listener
When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but p...
2017-09-20 10:14:09 AM
2017-09-26 9:57:33 PM
xzirri
Casual Listener
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

No connection via 4G/Lte on IOS11

Hello,i have no connection error since upgraded to ios11.I can use the app only on wifi.app reinstall and iphone reset didnt help.

GeriP
Newbie
Hello,i have no connection error since upgraded to ios11. I can use the app only on wifi. app reinstall and iphone reset didnt help.
2017-09-26 8:33:27 PM
402 Views
0 replies
0 likes

402 Views
0 replies
0 likes

Iphone Spotify app not playing to Sonos

Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the song will stop playing, jump to the end of the next song...

beeez
Casual Listener
Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the ...
2017-09-07 2:12:00 PM
2017-09-26 7:10:36 PM
user-removed
Not applicable
1205 Views
6 replies
0 likes

1205 Views
6 replies
0 likes

Spotify iphone Free does not play a single song

It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloaded it 17 times. Seems like an unreliable software.

Mastertuner
Newbie
It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloa...
2017-09-26 6:32:55 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Lost song

Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.

Nmyers415
Newbie
Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.
2017-09-26 6:29:09 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Low Quality

When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs that do it the most are my localy download ASAP Ro...

PartyPanda
Newbie
When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs...
2017-09-26 6:08:33 PM
655 Views
0 replies
0 likes

655 Views
0 replies
0 likes

Problen with my acount

Yesterday I bougth the premium suscrabtion and I still have. The free suscription

Hector19
Newbie
Yesterday I bougth the premium suscrabtion and I still have. The free suscription
2017-09-26 3:57:49 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

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