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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68393 Views
  • 16 replies
  • 37 likes
  • 68393 Views
  • 16 replies
  • 37 likes

Don't have the radio option on the bottom bar

Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... I can see stations when I'm in my playlist option.....

  • Newbie
  • Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... ...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

Updating downloaded music changes

Hi there, i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download new stuff but it's stuck on all the old music I had previously downl...

  • Newbie
  • Hi there,    i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download ne...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

iOS App does not show tracks which are not available

I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed this with the Album "Live in Hamburg" by Esbjörn Svens...

  • Newbie
  • I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed thi...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on iPhone won't Scrobble anymore

I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore. The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhone doesn't work. There's no error messages or anything, ju...

  • Regular
  • I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore.  The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhon...
  • Pleasehelp3
  • Newbie
  • 25161 Views
  • 20 replies
  • 0 likes
  • 25161 Views
  • 20 replies
  • 0 likes

Stopping

Why does it automatically pause every time i hit the play button.Has happened on several occasions. Annoying

  • Newbie
  • Why does it automatically pause every time i hit the play button. Has happened on several occasions.   Annoying  
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Premium subscription works on computer but not on iphone

Hi,I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" under account menu in settings. I do not have a facebook a...

  • Newbie
  • Hi, I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" ...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Support in Spotify

First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's nothing to do about it ? Second, the songs are only...

  • Newbie
  • First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's ...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Saved albums are downloading?

Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album name but when I open the album up all the songs are th...

  • Newbie
  • Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album nam...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

How do you get Spotify and Podcasts to show up on the lock screen in the new IOS version?

After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this?

  • Roadie
  • After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this? 
  • 479 Views
  • 0 replies
  • 0 likes
  • Spotify Podcasts Lockscreen
  • 479 Views
  • 0 replies
  • 0 likes

Autoplay - why is it greyed out on an iPad when listening through another device?

I use Spotify on an iPad and listen through a Bose SoundTouch amplifier. In this mode, the Playback option is greyed out and the autoplay feature doesn't work. Is there a way around this?

  • Newbie
  • I use Spotify on an iPad and listen through a Bose SoundTouch amplifier.  In this mode, the Playback option is greyed out and the autoplay feature doesn't work.  Is there a way around this?
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Superuser Contribution Switching Playlists

I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, every time I put something onto that second playlist...

  • Casual Listener
  • I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, e...
  • eemanuel
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

iPhone 6 and Bluetooth connection in the car resume problems

Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped.For example, I connect to the bluetooth in the car, play a playlist, ...

  • Casual Listener
  • Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped. For example, I c...
  • iGlev
  • Casual Listener
  • 676 Views
  • 2 replies
  • 1 likes
  • 676 Views
  • 2 replies
  • 1 likes

Needs support for iOS 11

So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs.(Disclaimer: I know I’m using a “unstable” version of IOS but there are just wierd)1. My dev...

  • Newbie
  • So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs. (Disclaimer: I know I’m using a “unstab...
  • lokalanimccall
  • Newbie
  • 1549 Views
  • 1 replies
  • 0 likes
  • 1549 Views
  • 1 replies
  • 0 likes

Solved!! iOS app Order tracks by date added from newest to oldest

Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone?Why would someone want to scroll ALL the way down to listen to a song that just added??

  • Casual Listener
  • Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone? Why would someone want to scroll ALL the way down to listen to ...
  • bongogottabone
  • Newbie
  • 3242 Views
  • 7 replies
  • 2 likes
  • Mac
  • 3242 Views
  • 7 replies
  • 2 likes

iOS 11 issue when sharing

When I share a song to Facebook for my friends to see on iOS 11 it takes me to a Facebook login page then to the app and back to Spotify but when I’m back on Spotify I can’t change song and Spotify goes unresponsive until I close the app completely b...

  • Newbie
  • When I share a song to Facebook for my friends to see on iOS 11 it takes me to a Facebook login page then to the app and back to Spotify but when I’m back on Spotify I can’t change song and Spotify g...
  • hah1219
  • Casual Listener
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't turn off Download

I did a download yesterday and when it was complete I went to switch off the Download button, it is coming up with a message saying "Remove from Downloads? You won't be able to play this office". I then have the option to either Cancel or Remove. I a...

  • Newbie
  • I did a download yesterday and when it was complete I went to switch off the Download button, it is coming up with a message saying "Remove from Downloads? You won't be able to play this office".&nbs...
  • Jack
  • Roadie
  • 639 Views
  • 1 replies
  • 0 likes
  • 639 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Accidentally Deleted A Song

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted? Thank you!

  • Newbie
  • I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted?   Thank you!
  • Jack
  • Roadie
  • 974 Views
  • 1 replies
  • 0 likes
  • 974 Views
  • 1 replies
  • 0 likes

Superuser Contribution won't accept my credit card info

Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and that my card is having a bad day. I already used it...

  • Newbie
  • Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and ...
  • Jack
  • Roadie
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting albums

Hi i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albums I'm still told I cannot download unless I delete more. Ad...

  • Newbie
  • Hi   i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albu...
  • Jack
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Cant log in

Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login

  • Newbie
  • Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes