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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81461 Views
  • 19 replies
  • 37 likes
  • 81461 Views
  • 19 replies
  • 37 likes

Playlists

En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Que otro método tengo para escuchar todas las cancio...

  • Newbie
  • En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Q...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Song won’t play

After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any solutions?

  • Casual Listener
  • After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any so...
  • 309 Views
  • 0 replies
  • 1 likes
  • 309 Views
  • 0 replies
  • 1 likes

Playlist - Remove currently playing song from Playlist - Need an option for this please

While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists. Another option would be to add an option on the Edit Playlist menu like this:...

2017-09-27 14.38.13.png
  • Newbie
  • While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists.    Another...
  • maurice_ichi
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Up Volume button mutes in app

Using latest iOS 10.3.1 iPhone 6sWhen I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.

  • Music Fan
  • Using latest iOS 10.3.1 iPhone 6s When I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.
  • bmil_
  • Newbie
  • 3261 Views
  • 7 replies
  • 8 likes
  • 3261 Views
  • 7 replies
  • 8 likes

Solved!! Sevice cannot be accessed

Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.

  • Music Fan
  • Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.
  • naszta
  • Music Fan
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

Black screen while using

I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't work, so I cannot safe restart the phone. The only th...

  • Newbie
  • I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't wo...
  • 443 Views
  • 0 replies
  • 0 likes
  • 443 Views
  • 0 replies
  • 0 likes

Canceling 30 day free trial

Is there a way I can cancel the 30 day free trial before you guys start charging my account?

  • Newbie
  • Is there a way I can cancel the 30 day free trial before you guys start charging my account?
  • johnpol10162003
  • Newbie
  • 30593 Views
  • 5 replies
  • 2 likes
  • 30593 Views
  • 5 replies
  • 2 likes

Can you play only filtered songs from a playlist?

Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs that meet this criteria? When I play a song after entering ...

  • Newbie
  • Hey all,   I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs...
  • 416 Views
  • 0 replies
  • 0 likes
  • 416 Views
  • 0 replies
  • 0 likes

Your Running Mix not working

Just empty and not starting... Start Run button is not active.IOS 11   

IMG_70385EE893DA-1.jpeg
  • Regular
  • Just empty and not starting... Start Run button is not active. IOS 11      
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Cannot “Follow” artists!!!!!!!

You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist page and come back a little while later and I have to follow...

  • Casual Listener
  • You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!!  I’m pushing the follow button on artists and it’s not sticking. I leave that artist pag...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Song Radio started from local music does not stream properly

Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously marked with a checkmark). I started Song Radio based on this ...

  • Newbie
  • Hi there! Ran into what might be a bug in Spotify for iOS.   I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously m...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Issue with previous track button

When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but pressing it again skips to the next song. I know it’...

  • Casual Listener
  • When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but p...
  • xzirri
  • Casual Listener
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

No connection via 4G/Lte on IOS11

Hello,i have no connection error since upgraded to ios11.I can use the app only on wifi.app reinstall and iphone reset didnt help.

  • Newbie
  • Hello,i have no connection error since upgraded to ios11. I can use the app only on wifi. app reinstall and iphone reset didnt help.
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Iphone Spotify app not playing to Sonos

Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the song will stop playing, jump to the end of the next song...

  • Casual Listener
  • Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the ...
  • user-removed
  • Not applicable
  • 1213 Views
  • 6 replies
  • 0 likes
  • 1213 Views
  • 6 replies
  • 0 likes

Spotify iphone Free does not play a single song

It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloaded it 17 times. Seems like an unreliable software.

  • Newbie
  • It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloa...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Lost song

Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.

  • Newbie
  • Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Low Quality

When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs that do it the most are my localy download ASAP Ro...

  • Newbie
  • When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs...
  • 657 Views
  • 0 replies
  • 0 likes
  • 657 Views
  • 0 replies
  • 0 likes

Problen with my acount

Yesterday I bougth the premium suscrabtion and I still have. The free suscription

  • Newbie
  • Yesterday I bougth the premium suscrabtion and I still have. The free suscription
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Solved!! Zero Subscribers Across ALL Artists/Lists

I just noticed that EVERY single artist I search for has zero monthly subscribers. Even incredibly super popular artists. That dweeb Bieber has subscribers (I’m sure he does) and it’s showing zero in my app. This is also effecting playlists. Is anyon...

  • Casual Listener
  • I just noticed that EVERY single artist I search for has zero monthly subscribers. Even incredibly super popular artists. That dweeb Bieber has subscribers (I’m sure he does) and it’s showing zero in...
  • Nico
  • Community Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes