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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70740 Views
  • 16 replies
  • 37 likes
  • 70740 Views
  • 16 replies
  • 37 likes

My library

I can only see the playlist I have, I can't see my songs, albums, etc.

  • Visitor
  • I can only see the playlist I have, I can't see my songs, albums, etc.
  • 267 Views
  • 0 replies
  • 1 likes
  • 267 Views
  • 0 replies
  • 1 likes

Spotify no reproduce las canciones en orden.

Hace poco tengo un iPhone, desde que comencé a utilizar Spotify, no me reproduce las canciones en orden, simplemente termina de reproducirse, y se salta 2 canciones y así todo el tiempo, no tengo idea qué puede generar esto pero es muy molesto.

  • Newbie
  • Hace poco tengo un iPhone, desde que comencé a utilizar Spotify, no me reproduce las canciones en orden, simplemente termina de reproducirse, y se salta 2 canciones y así todo el tiempo, no tengo ide...
  • 1163 Views
  • 0 replies
  • 3 likes
  • 1163 Views
  • 0 replies
  • 3 likes

Want to reset account

Hello can you please reset my account i want to start from scratch 

  • Newbie
  • Hello can you please reset my account i want to start from scratch 
  • SpotCreated
  • Roadie
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Playback Buttons Not Working (Premium)

Recently, my premium subscription stopped so I had to re-apply my account. Now I have my premium subscription back, I was able to choose the songs that I want or skip to the next music whenever I want and I was also able to download music just how th...

  • Newbie
  • Recently, my premium subscription stopped so I had to re-apply my account. Now I have my premium subscription back, I was able to choose the songs that I want or skip to the next music whenever I wan...
  • SpotCreated
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Need help with my songs

i got a new ipad so i already synced everthing over it plays all the songs that are downloaded accept all my Zumba songs and songs that i cossed over to mp3 from youtube i never had that problem with my other ipad can you help me

  • Casual Listener
  • i got a new ipad so i already synced everthing over it plays all the songs that are downloaded accept all my Zumba songs and songs that i cossed over to mp3 from youtube i never had that problem with...
  • SpotCreated
  • Roadie
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Delete song from playlist with voice-over

How do I delete songs from playlists with voice-over? My blind husband can't put the focus on the delete-buttons. In voice-over mode it's like the buttons aren't there.

  • Casual Listener
  • How do I delete songs from playlists with voice-over? My blind husband can't put the focus on the delete-buttons. In voice-over mode it's like the buttons aren't there.
  • 324 Views
  • 0 replies
  • 1 likes
  • 324 Views
  • 0 replies
  • 1 likes

Issue with Mercedes Media / ios connection

I have a Mercedes C class (2016). I am able to use spotify via bluetooth however the DAC in the mercedes bluetooth reciever is pretty terrible so at high volume you get a lot of distortion. The other method which seems much better is to use the USB c...

  • Music Fan
  • I have a Mercedes C class (2016). I am able to use spotify via bluetooth however the DAC in the mercedes bluetooth reciever is pretty terrible so at high volume you get a lot of distortion.   ...
  • Assailantsky
  • Newbie
  • 3429 Views
  • 2 replies
  • 0 likes
  • 3429 Views
  • 2 replies
  • 0 likes

Solved!! Spotify app CarPlay volume too low if device is plugged in before starting engine

Hi all,If I connect my iPhone 6s into my factory car stereo USB port before starting the engine, then play music via CarPlay->Spotify App on the stereo's console, the music volume is way too low. So low that I have to turn it up to the max volume lev...

  • Casual Listener
  • Hi all, If I connect my iPhone 6s into my factory car stereo USB port before starting the engine, then play music via CarPlay->Spotify App on the stereo's console, the music volume...
  • eternal_inertia
  • Regular
  • 40691 Views
  • 3 replies
  • 1 likes
  • 40691 Views
  • 3 replies
  • 1 likes

My Library / My Music - Missing from iOS

On my old Spotify account, the iOS app always had My Library as the bottom right menu option. Recently had to make a new account and that feature for new users, or so I'm told, is gone. This is a major inconvenience and has me thinking Spotify isn't ...

  • Newbie
  • On my old Spotify account, the iOS app always had My Library as the bottom right menu option. Recently had to make a new account and that feature for new users, or so I'm told, is gone. This is a maj...
  • markyymarkk93
  • Newbie
  • 449 Views
  • 1 replies
  • 2 likes
  • 449 Views
  • 1 replies
  • 2 likes

Spotify won't open on iPhone while connected to internet

Spotify will not open while connected to internet it opens very briefly then it kicks me back to my home screen. It opens fine when off line. I have reset restarted turned it on and off again got Spotify on in offline mode then turned internet on. Al...

  • Newbie
  • Spotify will not open while connected to internet it opens very briefly then it kicks me back to my home screen. It opens fine when off line. I have reset restarted turned it on and off again got Spo...
  • berkaradeniz
  • Regular
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Unavailable songs not shown on iPhone Spotify playlist; therefore can't download song

Hi, I've been using Spotify for two years, got my premium this year and managed to sync local files from desktop to android phone. However, ever since I made the switch to iPhone with the Spotify up to date, unavailable songs no longer show on my pla...

spotify help.png IMG_0607.PNG
  • Newbie
  • Hi, I've been using Spotify for two years, got my premium this year and managed to sync local files from desktop to android phone. However, ever since I made the switch to iPhone with the Spotify up ...
  • berkaradeniz
  • Regular
  • 1024 Views
  • 1 replies
  • 0 likes
  • 1024 Views
  • 1 replies
  • 0 likes

No keyboard when searching inside playlist

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disappears. If I double click my home button and switch...

  • Regular
  • When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disa...
  • kkangelov
  • Newbie
  • 2503 Views
  • 3 replies
  • 4 likes
  • 2503 Views
  • 3 replies
  • 4 likes

Updated and lost all artist and songs

I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had this problem? Also is there anyway I can get them back...

  • Newbie
  • I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had thi...
  • labelscollected
  • Community Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Won't let me log in because I am abroad

The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 months abroad and this didn't happen. And now it won't...

  • Casual Listener
  • The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 mon...
  • fischfun
  • Gig Goer
  • 1260 Views
  • 1 replies
  • 0 likes
  • 1260 Views
  • 1 replies
  • 0 likes

remembering playback position

two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension.I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to do it is just about impossible, since it will not remem...

  • Gig Goer
  • two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension. I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to ...
  • forgivenmuch
  • Casual Listener
  • 2232 Views
  • 4 replies
  • 20 likes
  • 2232 Views
  • 4 replies
  • 20 likes

Music Videos on Iphone 7

Hello, HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7.

  • Newbie
  • Hello,    HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7. 
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

No video access

Hey everyone! I have a problem. You know Sam Smith released a new song which is absolutely amazing, and a video which is available only on Spotify but there is no videos section on my Spotify. I don't know what to do and it's making me sad. I live in...

  • Visitor
  • Hey everyone! I have a problem. You know Sam Smith released a new song which is  absolutely amazing, and a video which is available only on Spotify but there is no videos  section  on ...
  • 390 Views
  • 0 replies
  • 1 likes
  • 390 Views
  • 0 replies
  • 1 likes

Solved!! Daily Mixes randomly restart from the beginning

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus. It's a very annoying "feature." Any ideas on how to fix/troubleshoot? Happened multiple times today during a 1 hour workout.

  • Casual Listener
  • At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus.  It's a very annoying "feature."  Any ideas on how to fix/tr...
  • Noneyourbizz
  • Newbie
  • 1768 Views
  • 10 replies
  • 0 likes
  • 1768 Views
  • 10 replies
  • 0 likes