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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75893 Views
  • 16 replies
  • 37 likes
  • 75893 Views
  • 16 replies
  • 37 likes

AppleTV not showing in available devices

I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices

  • Newbie
  •  I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices 
  • Snakser
  • Newbie
  • 430 Views
  • 1 replies
  • 1 likes
  • 430 Views
  • 1 replies
  • 1 likes

Unable to change country

Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any other country. Please help to change. Account: [remo...

  • Newbie
  • Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any o...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

All songs lost

For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that I can't remember most of them. I really need help o...

  • Newbie
  • For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that ...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

ADS

okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?

  • Visitor
  • okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

App doesn't open

Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?

  • Casual Listener
  • Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?
  • OrangeShirt
  • Newbie
  • 1302 Views
  • 3 replies
  • 0 likes
  • 1302 Views
  • 3 replies
  • 0 likes

Spotify on iPhone 7 wont connect to car audio suddenly

Out of nowhere, Spotify will no longer connect to bluetooth in my car.I have uninstalled Spotify to see if it would make a difference but it hasn't.Software on phone is also current.Any suggestions?

  • Newbie
  • Out of nowhere, Spotify will no longer connect to bluetooth in my car. I have uninstalled Spotify to see if it would make a difference but it hasn't. Software on phone is also current. Any su...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Unlimited skips glitch - iOS 7.1.1

This glitch pretty much just allows unlimited skips (songs are still shuffled so you can't get a certain song). The glitch is done by the following steps:1. Use all your skips2. Double tap your home button3. Go to the spotify page4. Push it up to del...

  • Newbie
  • This glitch pretty much just allows unlimited skips (songs are still shuffled so you can't get a certain song). The glitch is done by the following steps: 1. Use all your skips 2. Double tap your...
  • Jvelazquez402
  • Newbie
  • 25501 Views
  • 5 replies
  • 2 likes
  • 25501 Views
  • 5 replies
  • 2 likes

Greyed Out Songs

Hello! So I've used Spotify for a really long time and have always loved it. The only problem is, as of recent, when I search for songs and they pop up, I can't play them. I though maybe it was something premium related, but that's rediculous right? ...

  • Visitor
  • Hello! So I've used Spotify for a really long time and have always loved it. The only problem is, as of recent, when I search for songs and they pop up, I can't play them. I though maybe it was somet...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Solved!! How can I stream music to another iPhone nearby?

Hello, I would like to know if I can stream the music I am listening to in my phone to my gf's iPhone. Similar to how the Devices Available option works.

  • Newbie
  • Hello, I would like to know if I can stream the music I am listening to in my phone to my gf's iPhone. Similar to how the Devices Available option works.
  • ajsimps123
  • Gig Goer
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes

The app keeps skipping my songs randomly while I'm listening

While I'm listening my music will just stop and then I have to restart the app once I do it will automatically skip the song I have playing

  • Newbie
  • While I'm listening my music will just stop and then I have to restart the app once I do it will automatically skip the song I have playing
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Application won't open since 8.4.17 - tried reinstalling too

Title - app won't open since 8.4.17 update, iPhone 6S Plus, 10.3.3, tried removing the app and reinstalling, device had been restarted etc still won't open, app colour changes to a darker version as if it's registered you've clicked but does not open

  • Newbie
  • Title - app won't open since 8.4.17 update, iPhone 6S Plus, 10.3.3, tried removing the app and reinstalling, device had been restarted etc still won't open, app colour changes to a darker version as ...
  • Jhogue3
  • Casual Listener
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

ipad various artist name

Can someone explain why when looking at an album with various artist on my iPad the name of the artist just shows 'various'? Lastly, has Spotify ever look at a way to separate artists with similar names? I would think some artist would be a little ti...

  • Casual Listener
  • Can someone explain why when looking at an album with various artist on my iPad the name of the artist just shows 'various'?    Lastly, has Spotify ever look at a way to separate artists...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Spotify instantly pauses when I am connected to multiple devices on bluetooth headphones

Whenever I have my bluetooth headphones (B&W P7) connected to 2 sources (iPhone and Mac or Android and Mac), spotify pauses instantly whenever I try to play. Everything else on either device works perfectly in terms of audio input and ouput. I can ma...

  • Casual Listener
  • Whenever I have my bluetooth headphones (B&W P7) connected to 2 sources (iPhone and Mac or Android and Mac), spotify pauses instantly whenever I try to play. Everything else on either device...
  • 434 Views
  • 0 replies
  • 2 likes
  • 434 Views
  • 0 replies
  • 2 likes

Volvo Sensus Connect problem with player

Moderator JackS wroteModerator 2 weeks ago Status changed to: ClosedHi all, After speaking with the product teams and developers in depth about this, we've concluded that this is something that we'll stop supporting. This is because we don't directl...

  • Regular
  • Moderator JackS wrote Moderator    2 weeks ago   Status changed to: Closed Hi all,   After speaking with the product teams and developers in depth about this, we'...
  • 421 Views
  • 0 replies
  • 1 likes
  • 421 Views
  • 0 replies
  • 1 likes

Getting Premium Account on AppStore

I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.

  • Newbie
  • I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.
  • Maxim
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Your Library changed to Your Playlists test

In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'. I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one which I made today and when I log in, it doesn't show 'Your Li...

  • Visitor
  • In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'.   I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one...
  • RG17
  • Regular
  • 3927 Views
  • 18 replies
  • 0 likes
  • Your Library
    your playlists
  • 3927 Views
  • 18 replies
  • 0 likes

Playlist Loading

Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then take forever to load the rest or not load at all. ...

  • Newbie
  • Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then...
  • heapify
  • Newbie
  • 1785 Views
  • 5 replies
  • 9 likes
  • 1785 Views
  • 5 replies
  • 9 likes

Spotify on connected drive

Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometimes, i've got issue with the connexion wich forces m...

  • Newbie
  • Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometim...
  • 467 Views
  • 0 replies
  • 0 likes
  • 467 Views
  • 0 replies
  • 0 likes

Empty playlists

I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are empty. - Tried the same on Android where the songs ...

  • Newbie
  • I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are ...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

issue syncing local songs from Computer to iPhone 7

Attached are three files that display my issue. The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was from my Phone, it displays 6 songs in total. The last photo however...

  • Newbie
  • Attached are three files that display my issue.    The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was f...
  • Urten
  • Newbie
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes