Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69389 Views
16 replies
37 likes

69389 Views
16 replies
37 likes

My premium account won't register on the app

HELP! I have a premium account but it still won't register on the app. Has anyone else had this issue? What do I do? Thanks in advance!

taylorbits
Newbie
HELP! I have a premium account but it still won't register on the app. Has anyone else had this issue? What do I do? Thanks in advance!
2017-09-03 7:09:57 AM
2017-09-03 8:03:03 AM
user-removed
Not applicable
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

question about sorting playlist

I just recently switched to an iPhone from android and noticed that before when I sorted my playlist by artist it organized each artist by albums. Now on iOS when I sort by artists the tracks are sorted by artist but not organized by album or alphabe...

Zakkd
Newbie
I just recently switched to an iPhone from android and noticed that before when I sorted my playlist by artist it organized each artist by albums. Now on iOS when I sort by artists the tracks are sor...
2017-09-03 7:32:59 AM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

All songs disappeared from library

Hi, all my songs disappeared from my library. If I go to songs or artists it doesn't display anything, but when I go to the song it says it's already saved, however I can't find them anywhere. Anyone knows where to find them and why they aren't displ...

LMB1
Casual Listener
Hi, all my songs disappeared from my library. If I go to songs or artists it doesn't display anything, but when I go to the song it says it's already saved, however I can't find them anywhere. Anyone...
2017-08-31 7:47:30 PM
2017-09-03 4:42:11 AM
Swanny
Community Legend
507 Views
3 replies
0 likes

507 Views
3 replies
0 likes

Block / Hide / Blacklist tracks or artists

(Moblie) I listened to one song by Tom Rosenthal about a month ago, I added it to my songs and a playlist. Now months later (after I have removed the song) every other song on shuffle is by Tom Rosenthal, I've tried every suggestion to log off or tur...

user-removed
Visitor
(Moblie) I listened to one song by Tom Rosenthal about a month ago, I added it to my songs and a playlist. Now months later (after I have removed the song) every other song on shuffle is by Tom ...
2017-09-02 9:26:46 PM
2017-09-03 2:05:36 AM
Bittencourt
Spotify Star
543 Views
1 replies
0 likes
repeat
repeating artist
shuffle

543 Views
1 replies
0 likes

My iOS App Show "Your Playlists" Instead of "Your Library" at Right Bottom

Hi,I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my library and i would love to listened to it while i'm out of...

slpwlker
Casual Listener
Hi, I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my...
2017-09-02 9:19:21 PM
2017-09-02 10:40:22 PM
Maxim
Spotify Star
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Your Playlists on App instead of Your Library

Hi all, Tonight I introduced my family to Spotify and upgraded us onto a family account. I set up my Mum's account and showed her how it works, but my Dad's isn't the same as our version. Down in the bottom right corner where you usually find Your Li...

jonathandaniels
Casual Listener
Hi all, Tonight I introduced my family to Spotify and upgraded us onto a family account. I set up my Mum's account and showed her how it works, but my Dad's isn't the same as our version. Do...
2017-09-01 9:51:08 PM
2017-09-02 4:34:13 PM
jonathandaniels
Casual Listener
416 Views
2 replies
0 likes

416 Views
2 replies
0 likes

Only one artist shown for every song in an album

Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I listen to the songs from the album I never see the feat...

maxxy649
Casual Listener
Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I list...
2017-09-02 3:19:55 PM
804 Views
0 replies
0 likes
metadata problem

804 Views
0 replies
0 likes

Spotify Mobile isn't scrobbling to Last.fm

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop client do appear to be scrobbling. I tried reentering my...

turok
Regular
I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop clien...
2014-01-14 7:29:42 AM
2017-09-02 1:25:09 PM
parziiich
Newbie
7487 Views
14 replies
1 likes
last.fm

7487 Views
14 replies
1 likes

"Reproduction list" change from iMac to iPad.//"Cola" de reproducción cambia de iMac a Ipad

Hi, Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order. I mean, if in my computer I am listening a playlist with the songs in alphabetic order, th...

fadeoutmusic
Regular
Hi, Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order. I mean, if in my...
2017-09-02 12:54:26 PM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Solved!! Playlists Offline, does it use 4G Data?

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Offline, if my phone is Online will it be downloading...

UntitledStudio
Newbie
If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Of...
2014-06-19 6:18:18 AM
2017-09-02 3:27:25 AM
Pita1
Newbie
164226 Views
17 replies
2 likes

164226 Views
17 replies
2 likes

No "my library"

I have a doubt.my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums"...anyone knows why could this be? This are the good things ...

javitowers
Newbie
I have a doubt. my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums".....
2017-09-02 1:18:36 AM
2017-09-02 2:06:52 AM
crimsonxchin
Casual Listener
471 Views
1 replies
1 likes

471 Views
1 replies
1 likes

Song previews aren't working

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the song either just starts playing or nothing happens a...

subleaf
Casual Listener
I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the s...
2017-09-01 8:21:32 AM
2017-09-01 12:36:04 AM
subleaf
Casual Listener
487 Views
2 replies
2 likes

487 Views
2 replies
2 likes

La musica se detiene cuando me salgo de la app

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y mi equipo es un iPhone 6s con la última versión de...

Jatniel
Newbie
Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y...
2017-04-27 3:33:46 AM
2017-09-01 10:19:45 PM
Rdavila17
Newbie
1710 Views
1 replies
0 likes

1710 Views
1 replies
0 likes

Albums saved desapear

Hello,Today i went look at my library and all albums saved desapear. I'm currently using iOS 10.3.3 and Spotify 8.4.16.483.How can i fix this problem?

12159119055
Newbie
Hello, Today i went look at my library and all albums saved desapear. I'm currently using iOS 10.3.3 and Spotify 8.4.16.483. How can i fix this problem? &nbs...
2017-09-01 10:17:03 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Spotify family member can't download any music

HelloI am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to download an album (for example). The paiements are ok and nobody...

user-removed
Visitor
Hello I am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to down...
2017-09-01 7:26:32 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Track skipping

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my iTunes library.My software is up to date both for ...

paulbaddeley
Newbie
I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my...
2017-09-01 6:52:32 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Is there a way to prevent downloading songs or make it harder?

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the files from being downloaded, but the songs will then appe...

jlk23
Newbie
I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the ...
2017-09-01 4:12:41 PM
897 Views
0 replies
0 likes

897 Views
0 replies
0 likes

Offline Issues

Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, it only lists a single device: Macbook (As I have 2 Macbook Airs, this is un...

christinev
Newbie
Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, i...
2017-09-01 3:05:24 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Solved!! no notifications

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the newest update. Is there anything i can do to get th...

moonwatersource
Casual Listener
Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the ...
2017-08-31 2:32:04 PM
2017-08-31 11:50:34 PM
moonwatersource
Casual Listener
552 Views
4 replies
0 likes

552 Views
4 replies
0 likes

New IU Update is not available on my phone

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Rpher
Newbie
Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?
2017-08-31 11:53:17 AM
2017-08-31 10:15:05 PM
Swanny
Community Legend
324 Views
2 replies
0 likes

324 Views
2 replies
0 likes

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