Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
Rastereyes
Casual Listener
79698 Views
19 replies
37 likes

79698 Views
19 replies
37 likes

Only one artist shown for every song in an album

Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I listen to the songs from the album I never see the feat...

maxxy649
Casual Listener
Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I list...
2017-09-02 3:19:55 PM
824 Views
0 replies
0 likes
metadata problem

824 Views
0 replies
0 likes

Spotify Mobile isn't scrobbling to Last.fm

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop client do appear to be scrobbling. I tried reentering my...

turok
Regular
I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop clien...
2014-01-14 7:29:42 AM
2017-09-02 1:25:09 PM
parziiich
Newbie
7569 Views
14 replies
1 likes
last.fm

7569 Views
14 replies
1 likes

"Reproduction list" change from iMac to iPad.//"Cola" de reproducción cambia de iMac a Ipad

Hi, Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order. I mean, if in my computer I am listening a playlist with the songs in alphabetic order, th...

fadeoutmusic
Regular
Hi, Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order. I mean, if in my...
2017-09-02 12:54:26 PM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

Solved!! Playlists Offline, does it use 4G Data?

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Offline, if my phone is Online will it be downloading...

UntitledStudio
Newbie
If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Of...
2014-06-19 6:18:18 AM
2017-09-02 3:27:25 AM
Pita1
Newbie
164373 Views
17 replies
2 likes

164373 Views
17 replies
2 likes

No "my library"

I have a doubt.my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums"...anyone knows why could this be? This are the good things ...

javitowers
Newbie
I have a doubt. my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums".....
2017-09-02 1:18:36 AM
2017-09-02 2:06:52 AM
crimsonxchin
Casual Listener
491 Views
1 replies
1 likes

491 Views
1 replies
1 likes

Song previews aren't working

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the song either just starts playing or nothing happens a...

subleaf
Casual Listener
I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the s...
2017-09-01 8:21:32 AM
2017-09-01 12:36:04 AM
subleaf
Casual Listener
515 Views
2 replies
2 likes

515 Views
2 replies
2 likes

La musica se detiene cuando me salgo de la app

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y mi equipo es un iPhone 6s con la última versión de...

Jatniel
Newbie
Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y...
2017-04-27 3:33:46 AM
2017-09-01 10:19:45 PM
Rdavila17
Newbie
1735 Views
1 replies
0 likes

1735 Views
1 replies
0 likes

Albums saved desapear

Hello,Today i went look at my library and all albums saved desapear. I'm currently using iOS 10.3.3 and Spotify 8.4.16.483.How can i fix this problem?

12159119055
Newbie
Hello, Today i went look at my library and all albums saved desapear. I'm currently using iOS 10.3.3 and Spotify 8.4.16.483. How can i fix this problem? &nbs...
2017-09-01 10:17:03 PM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Spotify family member can't download any music

HelloI am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to download an album (for example). The paiements are ok and nobody...

user-removed
Visitor
Hello I am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to down...
2017-09-01 7:26:32 PM
339 Views
0 replies
0 likes

339 Views
0 replies
0 likes

Track skipping

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my iTunes library.My software is up to date both for ...

paulbaddeley
Newbie
I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my...
2017-09-01 6:52:32 PM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Is there a way to prevent downloading songs or make it harder?

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the files from being downloaded, but the songs will then appe...

jlk23
Newbie
I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the ...
2017-09-01 4:12:41 PM
905 Views
0 replies
0 likes

905 Views
0 replies
0 likes

Offline Issues

Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, it only lists a single device: Macbook (As I have 2 Macbook Airs, this is un...

christinev
Newbie
Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, i...
2017-09-01 3:05:24 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

Solved!! no notifications

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the newest update. Is there anything i can do to get th...

moonwatersource
Casual Listener
Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the ...
2017-08-31 2:32:04 PM
2017-08-31 11:50:34 PM
moonwatersource
Casual Listener
593 Views
4 replies
0 likes

593 Views
4 replies
0 likes

New IU Update is not available on my phone

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Rpher
Newbie
Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?
2017-08-31 11:53:17 AM
2017-08-31 10:15:05 PM
Swanny
Community Legend
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Solved!! ipod touch problem

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something like "you can only have playlists on up to three dev...

artemis608
Newbie
hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something l...
2012-02-11 7:34:06 AM
2017-08-31 8:41:26 PM
warlismith
Regular
1444 Views
2 replies
2 likes

1444 Views
2 replies
2 likes

premium feature !!!

i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features.how can i fix it !!!

f_awadh
Newbie
i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features. how can i fix it !!!
2017-08-31 4:21:03 PM
2017-08-31 5:48:01 PM
Maxim
Spotify Star
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

Superuser Contribution Music stops after 1 track - iphone

When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.

kto_00
Newbie
When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.
2017-08-29 6:26:03 PM
2017-08-31 4:59:29 PM
Lee
Spotify
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Local files won't appear in playlists

First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually works. However, I want to do a playlist for Jay-Z "The...

Bademeist3r
Newbie
First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually wor...
2017-08-31 3:22:29 PM
339 Views
0 replies
1 likes

339 Views
0 replies
1 likes

Superuser Contribution Behind the lyrics not turning off

I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoying because I always swipe down to change my song.

vimalsingh117
Casual Listener
I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoyi...
2017-06-09 12:40:53 AM
2017-08-31 12:02:01 PM
truewego
Casual Listener
420 Views
3 replies
0 likes

420 Views
3 replies
0 likes

Access blocked abroad

Hello,I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Thanks for your helpBiguik

Biguik
Newbie
Hello, I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Tha...
2015-01-10 10:21:37 AM
2017-08-31 10:39:56 AM
Jt58698
Newbie
745 Views
4 replies
0 likes

745 Views
4 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts