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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67629 Views
  • 16 replies
  • 37 likes
  • 67629 Views
  • 16 replies
  • 37 likes

Solved!! No Download Space

Hello,I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this device'. I wasn't sure if this was referring to download...

  • Regular
  • Hello, I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this dev...
  • kas0403
  • Music Fan
  • 786 Views
  • 1 replies
  • 1 likes
  • 786 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify playback controls issue (Premium not working properly?)

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong.My account got changed to Premium, and I can choose whatever song I want to play, I can download songs to make them available offline, and...

  • Casual Listener
  • I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong. My account got changed to Premium, and I can choose whatever song I want to play, I...
  • Mara_F
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Suggestions

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and songs.

  • Casual Listener
  • How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and s...
  • kas0403
  • Music Fan
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get premeium

I have given you my card # I still am not on Spotify premium what's up with that?

  • Casual Listener
  • I have given you my card # I still am not on Spotify premium what's up with that?
  • Mara_F
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not happy

  • Newbie
  • Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not ha...
  • Mara_F
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing songs...

Italian userI have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens... HELP!

  • Newbie
  • Italian user I have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens.....
  • Mara_F
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Can't play music on demand

I signed up for premium and my phone still won't play on demand. iPhone 4s

  • Newbie
  • I signed up for premium and my phone still won't play on demand. iPhone 4s
  • czarlimm
  • Casual Listener
  • 1406 Views
  • 3 replies
  • 0 likes
  • 1406 Views
  • 3 replies
  • 0 likes

Family plan doesn't recognize two iPhones at same time

Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music. (He hears my selections only or vice versatile). H...

  • Newbie
  • Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music....
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! 3 månader 9 kr

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

  • Newbie
  • Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa
  • amm10lamme00hot
  • Newbie
  • 12702 Views
  • 9 replies
  • 0 likes
  • 12702 Views
  • 9 replies
  • 0 likes

Offline mode playing songs I don't have downloaded

Something odd happened to me today with Spotify offfline mode. I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surprise it played a slew of songs that I do have saved but are not set...

  • Casual Listener
  • Something odd happened to me today with Spotify offfline mode.   I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surpri...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Spotify unavailable for download because of region.

Hello,I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of disappointed me and I really wish to see it come true one ...

  • Visitor
  • Hello, I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of dis...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Solved!! Can't queue right now

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those privileges, how do I fix it? I have an IPhone and ther...

  • Casual Listener
  • I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those pri...
  • Nolanm11
  • Newbie
  • 8143 Views
  • 6 replies
  • 0 likes
  • 8143 Views
  • 6 replies
  • 0 likes

Featured Artists are not being displayed

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necessity for music. Now I have to save it to my music or...

  • Newbie
  • Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necess...
  • 1370 Views
  • 0 replies
  • 7 likes
  • 1370 Views
  • 0 replies
  • 7 likes

Unable to choose the song I want to play

I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this: The shuffle button simply does not work. When I press it, the song ca...

  • Roadie
  • I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this:   The shuf...
  • grahamjbale
  • Newbie
  • 1032 Views
  • 4 replies
  • 0 likes
  • 1032 Views
  • 4 replies
  • 0 likes

Can't find 7 day free trial

I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing

  • Newbie
  • I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing
  • Maxim
  • Spotify Star
  • 529 Views
  • 1 replies
  • 1 likes
  • 529 Views
  • 1 replies
  • 1 likes

Paid for premium but not getting the premium features

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the order I have added them in, they only play on shuffl...

  • Casual Listener
  • I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the o...
  • crack2k
  • Newbie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Singles are missing

Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...

  • Visitor
  • Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Can't share with other Spotify users?

I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned off or taken out? I can select "Spotify People" just...

  • Music Fan
  • I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned o...
  • dnaUpgrade
  • Regular
  • 2744 Views
  • 9 replies
  • 5 likes
  • 2744 Views
  • 9 replies
  • 5 likes

New update 07/27/17 HELP!

Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....

  • Newbie
  • Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....  😞
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes