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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62634 Views
  • 16 replies
  • 37 likes
  • 62634 Views
  • 16 replies
  • 37 likes

iPhone 6 won't sync local files from computer

I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone. In the past, I never had any problems doing this. Also, I noticed in the new version of Spot...

  • Newbie
  • I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone.  In the past, I never had any proble...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Spotify Premium Vodafone deal not working

Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 hours ago.Any idea how to fix this?

  • Newbie
  • Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 ho...
  • Robert_W
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Can't accept terms and conditions

I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless I agree to these terms and conditions. If there isn...

  • Casual Listener
  • I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless ...
  • 477 Views
  • 0 replies
  • 2 likes
  • 477 Views
  • 0 replies
  • 2 likes

iPhone logg-in with Facebook is getting a different user

Every time I try to logg in to spotify through Facebook it automatically gets my wife's Facebook account. I tried deleting both Facebook app and messenger app logged into my Facebook account from the iPhone settings and still every time y try to logg...

  • Newbie
  • Every time I try to logg in to spotify through Facebook it automatically gets my wife's Facebook account. I tried deleting both Facebook app and messenger app logged into my Facebook account from the...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

[Playlists] Unable to open on this device

My friend made me a playlist for my baby. She texts me a link to the playlist, it opens a safari window on my iPhone, I press the button to play in Spotify app and then I get this message. How do I listen to her playlist in the app? The playlist is c...

  • Newbie
  • My friend made me a playlist for my baby. She texts me a link to the playlist, it opens a safari window on my iPhone, I press the button to play in Spotify app and then I get this message. How do I l...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Solved!! Search for track by uri?

Hello!I'm having a great time using Spotify, but I have a question. Is it possible to search for a track by the uri?(Example: 6JzzI3YxHCcjZ7MCQS2YS1 for Radiohead's "Black Star") Thanks for any help!

  • Regular
  • Hello! I'm having a great time using Spotify, but I have a question. Is it possible to search for a track by the uri?(Example: 6JzzI3YxHCcjZ7MCQS2YS1 for Radiohead's "Black Star") Thanks for any h...
  • MattSuda
  • Spotify Star
  • 12852 Views
  • 3 replies
  • 0 likes
  • his
    keywords
    Search
    Search Tab
    Uri
    URL
  • 12852 Views
  • 3 replies
  • 0 likes

Storage on SD

I saw that for android devices it's possible to store the offline music on a SD card. Is it possible to do the same with IOS if I use an adaptor for SD and microSD cards?

  • Newbie
  • I saw that for android devices it's possible to store the offline music on a SD card. Is it possible to do the same with IOS if I use an adaptor for SD and microSD cards?
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

New added songs at the top of my playlist

My playlist are orded by my personal favorittes. When I add new songs they appears at the bottom of my playlists. This is really annoying bacause I have to drag them through hundreds of songs to get them at the top. Its more convenient to have fresh ...

  • Newbie
  • My playlist are orded by my personal favorittes. When I add new songs they appears at the bottom of my playlists. This is really annoying bacause I have to drag them through hundreds of songs to get ...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

65

WHY do I need to pay 65php? Then i also pay 129 for premium.

  • Newbie
  • WHY do I need to pay 65php? Then i also pay 129 for premium.
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

iOS 10 Bluetooth stream to BMW Connected Drive

Hello, I am experiencing an issue with displaying track title and correct album art information when streaming from iPhone 7 to my BMW. The connected drive system will only display the track name and album art information of the first track played wh...

  • Casual Listener
  • Hello,    I am experiencing an issue with displaying track title and correct album art information when streaming from iPhone 7 to my BMW. The connected drive system will only display the...
  • pstaplehurst
  • Newbie
  • 1984 Views
  • 5 replies
  • 1 likes
  • 1984 Views
  • 5 replies
  • 1 likes

Background Crash iOS

Hello, I have an iPhone 5s and I have used Spotify for a couple years and have been using premium for about a year. I have had no problems with the app until today. I open spotify and play a song then turn off my phone. After about 30 seconds the mus...

  • Newbie
  • Hello, I have an iPhone 5s and I have used Spotify for a couple years and have been using premium for about a year. I have had no problems with the app until today. I open spotify and play a song the...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

Spotify on iOS not playing on pioneer head unit

I have a pioneer head unit with the latest firmware installed. It also has the Spotify app option to allow control of Spotify through the unit. As of the last update to the app on my iPhone, Spotify no longer plays on the head unit. It has to be swit...

  • Newbie
  • I have a pioneer head unit with the latest firmware installed. It also has the Spotify app option to allow control of Spotify through the unit. As of the last update to the app on my iPhone, Spotify ...
  • 508 Views
  • 0 replies
  • 1 likes
  • 508 Views
  • 0 replies
  • 1 likes

music won't play

i have spotify premium and some of the songs i click on will not play even if i add them to a playlist or go to the album or anything

  • Casual Listener
  • i have spotify premium and some of the songs i click on will not play even if i add them to a playlist or go to the album or anything
  • capncrockett
  • Casual Listener
  • 467 Views
  • 4 replies
  • 1 likes
  • 467 Views
  • 4 replies
  • 1 likes

Solved!! Scrubber bar does not work on iOS 10

When using Spotify I can't control my music with the scrubber bar on the lockscreen, I tried touching the bar several times but it does not work. However If I try Apple Music it works as intended.

  • Newbie
  • When using Spotify I can't control my music with the scrubber bar on the lockscreen, I tried touching the bar several times but it does not work. However If I try Apple Music it works as intended.
  • SShorey
  • Regular
  • 2149 Views
  • 9 replies
  • 1 likes
  • 2149 Views
  • 9 replies
  • 1 likes

Ads

Before I would listen to an ad and get 30 minutes free which was good for my drive to work..but now I am listening to three ads after every two songs?! What can I do besides getting premium to go back to ads every 30 minutes

  • Casual Listener
  • Before I would listen to an ad and get 30 minutes free which was good for my drive to work..but now I am listening to three ads after every two songs?! What can I do besides getting premium to go bac...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

UNDO REVOKE ACCESS NIKE RUNNING APP

i accidentally clicked on revoke access to my NIKE RUNNING APP and now I can not access to SPOTIFY when I'm runnig with Nike Running, so please someone help me how to undo this...

  • Newbie
  • i accidentally clicked on revoke access to my NIKE RUNNING APP and now I can not access to SPOTIFY when I'm runnig with Nike Running, so please someone help me how to undo this... 😞
  • dfrontier
  • Newbie
  • 802 Views
  • 1 replies
  • 0 likes
  • 802 Views
  • 1 replies
  • 0 likes

Music from a previous search keeps coming back!!!

No matter what I do, Julie Andrews keeps interrupting my playlist music. I don't have a Julie Andrews playlist. I previously listened to her from a search but now I can't turn her off!@#$%^&*( HELP!

  • Casual Listener
  • No matter what I do, Julie Andrews keeps interrupting my playlist music. I don't have a Julie Andrews playlist. I previously listened to her from a search but now I can't turn her off!@#$%^&*( &...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Album Repeat keeps turning on by itself

The repeat toggle turns itself on constantly, even though I have turned it off over and over again. It seems to randomly turn on, and half the time I don't notice until the album starts randomly repeating. I have uninstalled Spotify and reinstalled w...

  • Newbie
  • The repeat toggle turns itself on constantly, even though I have turned it off over and over again. It seems to randomly turn on, and half the time I don't notice until the album starts randomly...
  • 1363 Views
  • 0 replies
  • 1 likes
  • Bugged playback
    iOS 10
    repeat
  • 1363 Views
  • 0 replies
  • 1 likes

not playing all of downloaded songs

Last weekend I was at the lake, so no wifi, but I tried to play an album I downloaded (so it's in my phone, right?). Perhaps 10 seconds of a selection would play, then it would stop and go to the next one. Plays fine when I'm home, but if the album i...

  • Newbie
  • Last weekend I was at the lake, so no wifi, but I tried to play an album I downloaded (so it's in my phone, right?).  Perhaps 10 seconds of a selection would play, then it would stop and go to t...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes