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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71631 Views
  • 16 replies
  • 37 likes
  • 71631 Views
  • 16 replies
  • 37 likes

Downloading playlists

I changed from android to iPhone and I'm trying to download my playlist but it keeps stopping and it's a long way from being finished, is there a way to fix this or am I going to have to watch it the entire time, i have 1,015 songs with 900 to go

  • Newbie
  • I changed from android to iPhone and I'm trying to download my playlist but it keeps stopping and it's a long way from being finished, is there a way to fix this or am I going to have to watch it the...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Spotify doesn't play songs in playlist

I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto play - I also have more than 12 songs in the playlist....

  • Visitor
  • I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto pla...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Probleme mit fremden Smartphone

Hallo Community,ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindaten gegeben und würde gerne dieses eine Gerät rauswerf...

  • Newbie
  • Hallo Community, ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindat...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

how to load spotify directly to iPod Touch, version 5

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." I don't know what local tracks means. My iPod is pr...

  • Newbie
  • I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." ...
  • Bubblegum_Dream
  • Casual Listener
  • 1466 Views
  • 1 replies
  • 0 likes
  • 1466 Views
  • 1 replies
  • 0 likes

No Playable Files

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files every time I connect my iPhone to the cord.Does anyo...

  • Newbie
  • Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files e...
  • Bubblegum_Dream
  • Casual Listener
  • 17437 Views
  • 1 replies
  • 3 likes
  • 17437 Views
  • 1 replies
  • 3 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

  • Music Fan
  • I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...
  • 670 Views
  • 0 replies
  • 0 likes
  • iOS
    iphone
    Spotify
  • 670 Views
  • 0 replies
  • 0 likes

Problema con reproducción playlist cada canción suena solo unos segundos

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

  • Newbie
  • Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

  • Casual Listener
  • I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?
  • Cacar
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Iphone 7

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions Mike

  • Newbie
  • I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions   Mike
  • Hubo
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Songs keep on disappearing from my library

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as if I had never downloaded them in the first place. I...

  • Newbie
  • Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as i...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Pay Maya Not Acceptable

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached image.

  • Casual Listener
  • I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached ...
  • Hubo
  • Community Legend
  • 4728 Views
  • 20 replies
  • 1 likes
  • 4728 Views
  • 20 replies
  • 1 likes

Bug: Time of concerts

Hi,Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

  • Roadie
  • Hi, Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

can't login to my premium account

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account from the outside or find my account and log into it...

  • Newbie
  • I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account ...
  • kejt_
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Songs Won't Play on Spotify Mobile

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in Spotify's library and I'm wondering if that could be why ...

  • Casual Listener
  • So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in S...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Solved!! offline sync for iPhone

I have songs on my iPhone playlist that are greyed out. When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer. I have looked all over the Spotify computer app and my iPhone app and cannot find any...

  • Music Fan
  • I have songs on my iPhone playlist that are greyed out.  When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer.     I have looke...
  • kerrycmitchell
  • Music Fan
  • 69760 Views
  • 10 replies
  • 2 likes
  • offline sync
  • 69760 Views
  • 10 replies
  • 2 likes

DOWNLOADING MUSIC

HELLO,I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE

  • Newbie
  • HELLO, I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE
  • Max44150
  • Casual Listener
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Need to reboot Android phone to use Chromecast Audio

When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is there a way to solve it? Thanks!

  • Visitor
  • When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is th...
  • eduardourrejola
  • Regular
  • 1015 Views
  • 2 replies
  • 1 likes
  • 1015 Views
  • 2 replies
  • 1 likes

Solved!! fddffttrty

trtrtrtyty

  • Casual Listener
  • trtrtrtyty
  • eduardourrejola
  • Regular
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Random shutdown

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be found on App. Makes me wonder why I'm paying for p...

  • Visitor
  • Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be...
  • Soenarto
  • Newbie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

sharing via SMS doesn't open app

I've hunted for a little bit looking for a possible solution but was unable to find anything. Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser for me to play the song or download the app. I already have the...

  • Casual Listener
  • I've hunted for a little bit looking for a possible solution but was unable to find anything.   Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser f...
  • danielleoz
  • Casual Listener
  • 8121 Views
  • 9 replies
  • 4 likes
  • 8121 Views
  • 9 replies
  • 4 likes