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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68807 Views
  • 16 replies
  • 37 likes
  • 68807 Views
  • 16 replies
  • 37 likes

Solved!! Album cover not shown for local files on iPhone app

Hello, I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve this? Thanks!

  • Newbie
  • Hello,   I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve t...
  • Siredwardthe4th
  • Newbie
  • 16810 Views
  • 39 replies
  • 1 likes
  • 16810 Views
  • 39 replies
  • 1 likes

Premium trial not available

I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial though help??

  • Newbie
  • I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial t...
  • Maxim
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution It doesnt work

I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.

  • Newbie
  • I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.
  • justinewin_
  • Roadie
  • 846 Views
  • 4 replies
  • 0 likes
  • 846 Views
  • 4 replies
  • 0 likes

Superuser Contribution Recommended songs bug?

When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times

  • Newbie
  • When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times
  • Maria_B
  • Moderator
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

earphone volume low iphone 7

hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still seems low and lacking, i have tried on friends phon...

  • Newbie
  • hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still ...
  • Berns_
  • Casual Listener
  • 3372 Views
  • 3 replies
  • 0 likes
  • 3372 Views
  • 3 replies
  • 0 likes

Spotify Premium

Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezahlt und habe kein Premium erhalten

  • Newbie
  • Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezah...
  • Fresher
  • Casual Listener
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

connetion problem on iphone

hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried reinstall spotify several times but it didnt work.How ...

  • Newbie
  • hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried rei...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Not downloading???

So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing. This is both preventing me from listening to the ...

  • Casual Listener
  • So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing...
  • wangodanny
  • Newbie
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

IPOD

Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos

  • Newbie
  •  Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Please help - LOCAL FILES ON PHONE & LAPTOP

HelloMy problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files. There should be tracks,albums which i saved and downoloaded.On my previous spotify account all was working and i have no idea ...

18982931_820513698109242_1080983529_n.jpg
  • Newbie
  • Hello My problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files.  There should be tracks,albums which i saved and downoloaded. On m...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Local files not playing when transferred to another phone

Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file songs I had on my 6S, though Spotify says they're all d...

  • Casual Listener
  • Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file song...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Playlist and Song Removal (from Iphone 7)

Hi All,I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove".The song are not available on my "Song list" but it still be in the playlist and I cannot remove from the...

  • Casual Listener
  • Hi All, I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove". The song are not available on my "Song list" but i...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Problem with Ads

I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I don't even get the 30 minutes without ads. What can ...

  • Newbie
  • I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I d...
  • StefanMolyMeme
  • Newbie
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Metadata not Displaying in Car since iOS 10 Update

I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It just says 'No Title.' If you could please fix this...

  • Casual Listener
  • I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It...
  • 604 Views
  • 0 replies
  • 0 likes
  • 604 Views
  • 0 replies
  • 0 likes

No Metadata in Honda since IOS 10 Update

I have been using Spotify via Bluetooth on my iPhone in my 2014 Honda Civic with no problems. I finally updated to IOS 10. Now when I play Spotify in my car, it won't display the song name or artist; it just says 'No Title.' Please fix this.

  • Casual Listener
  • I have been using Spotify via Bluetooth on my iPhone in my 2014 Honda Civic with no problems. I finally updated to IOS 10. Now when I play Spotify in my car, it won't display the song name or artist;...
  • 508 Views
  • 0 replies
  • 1 likes
  • 508 Views
  • 0 replies
  • 1 likes

How to actually delete music?

I have noticed that when I press the download button to change in from green to gray, the music disappears. When I press it again it reappears immediately as if it was still saved and simply hidden. So theoretically that music keeps taking up space? ...

  • Casual Listener
  • I have noticed that when I press the download button to change in from green to gray, the music disappears. When I press it again it reappears immediately as if it was still saved and simply hidden. ...
  • themarybethg
  • Regular
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Shuffle Play from an artist's page never works properly. Shuffle Play doesn't play all songs.

Hello, There seems to be a major ongoing problem when choosing "Shuffle Play" from any Artist's Page. We've been testing this out for the last year, and we've noticed that this problem occurs for EVERY ARTIST that has more than 2 albums! The problem ...

  • Music Fan
  • Hello,   There seems to be a major ongoing problem when choosing "Shuffle Play" from any Artist's Page. We've been testing this out for the last year, and we've noticed that this problem ...
  • rednblu
  • Roadie
  • 2296 Views
  • 2 replies
  • 1 likes
  • Shuffle play
  • 2296 Views
  • 2 replies
  • 1 likes

Promoção de 3 meses por R$1,99

Acabei de fazer o pagamento pelo meu cartão de crédito da promoção mencionada acima, cujo valor já vou debitado do meu cartão porém a minha conta permanece como fere e não premium. Porque??

  • Newbie
  • Acabei de fazer o pagamento pelo meu cartão de crédito da promoção mencionada acima, cujo valor já vou debitado do meu cartão porém a minha conta permanece como fere e não premium. Porque??
  • BiancaSouto
  • Casual Listener
  • 4087 Views
  • 7 replies
  • 1 likes
  • Upgrade premium
  • 4087 Views
  • 7 replies
  • 1 likes

Library disappearing

On AT LEAST a monthly basis, my library, downloads, and even artists I am following get deleted. This is super frustrating, I am a musician and have a vastly large library and every month I have to rebuild it and it takes hours and hours of time to d...

  • Casual Listener
  • On AT LEAST a monthly basis, my library, downloads, and even artists I am following get deleted. This is super frustrating, I am a musician and have a vastly large library and every month I have to r...
  • 400 Views
  • 0 replies
  • 2 likes
  • 400 Views
  • 0 replies
  • 2 likes

Download songs

Hi, I am Premium user. I try to download some songs/albums to listen them offline, but in many cases I got message "my storage is full", however I can download other songs, and my storage has capacity and I have not reached the maximum number of song...

  • Casual Listener
  • Hi,   I am Premium user. I try to download some songs/albums to listen them offline, but in many cases I got message "my storage is full", however I can download other songs, and my storage ha...
  • user-removed
  • Not applicable
  • 702 Views
  • 3 replies
  • 0 likes
  • 702 Views
  • 3 replies
  • 0 likes