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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68725 Views
  • 16 replies
  • 37 likes
  • 68725 Views
  • 16 replies
  • 37 likes

Shuffle turns off on its own when I'm playing music

I have Spotify premium. Frequently when I'm playing my music on shuffle mode, out of nowhere I'll notice that the songs are playing sequentially. When I check, shuffle has turned off, and repeat playlist has turned on without me pressing either butto...

  • Newbie
  • I have Spotify premium. Frequently when I'm playing my music on shuffle mode, out of nowhere I'll notice that the songs are playing sequentially. When I check, shuffle has turned off, and repeat play...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Solved!! Spotify community

Is there a way to use Spotify community on the Spotify app?

  • Casual Listener
  • Is there a way to use Spotify community on the Spotify app?
  • Maxim
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

VPN, China?

Ok so I'm from Mexico and had my account based there, one month ago I cancel my account because I found a work opportunity in China and I've heard about the firewall and the Internet restrictions (that's why I decided to cancel my subscription), when...

  • Newbie
  • Ok so I'm from Mexico and had my account based there, one month ago I cancel my account because I found a work opportunity in China and I've heard about the firewall and the Internet restrictions (th...
  • Maxim
  • Spotify Star
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Spotify (ver 8.4.0) is causing severe battery drain and overhea of Iphone 7+ (running iOS 10.3.1)

My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.' Curious how Spotify will fix this and when...also how the overheating o...

  • Newbie
  • My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.'   Curious ...
  • smh6986
  • Casual Listener
  • 2001 Views
  • 5 replies
  • 1 likes
  • battery
    iOS 10
    iphone 7
    Overheating
    Spotify version 8.4.0
  • 2001 Views
  • 5 replies
  • 1 likes

Behind the lyrics doesn't work

HiI'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please

  • Newbie
  • Hi I'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please
  • leahmandviwala
  • Casual Listener
  • 534 Views
  • 2 replies
  • 0 likes
  • 534 Views
  • 2 replies
  • 0 likes

Spotify won't log in on new Iphone 7

Hi there, I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but never opens. The screen goes black and when I get back to it ...

  • Newbie
  • Hi there,   I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but n...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Downloading albums

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want the album downloaded and separate from everything ...

  • Casual Listener
  • Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want...
  • Ml22-1
  • Casual Listener
  • 454 Views
  • 4 replies
  • 1 likes
  • 454 Views
  • 4 replies
  • 1 likes

How to remove device from Spotify Connect

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I've already tried doing the log out from everywhere ...

  • Newbie
  • So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I'...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Extended menu interface bug

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square.MexicoUsing iPhone 5 10.3.2 (latest)Spotify build 8....

  • Newbie
  • Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square. ...
  • itu_
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Touch Preview Not Working on 6s

I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

  • Newbie
  •  I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?
  • Antonio089
  • Music Fan
  • 1547 Views
  • 2 replies
  • 1 likes
  • 1547 Views
  • 2 replies
  • 1 likes

Can't like songs in Daily Mix

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore. I'm using the latest version of Spotify in an iPhone 6S.

  • Visitor
  • When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore.  I'm using the latest version...
  • 694 Views
  • 0 replies
  • 0 likes
  • 694 Views
  • 0 replies
  • 0 likes

I've been charged for my spotify but can't access any of the premium content

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium content, for the past 2 weeks. I did everything yo...

  • Regular
  • So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium...
  • osornios
  • Spotify Star
  • 2169 Views
  • 12 replies
  • 2 likes
  • credit card was charged
    Rip off
  • 2169 Views
  • 12 replies
  • 2 likes

Local Files not downloading on my iPhone 6S

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

  • Newbie
  • Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Download error

I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. How do I make room so I can avoid roaming / usage charges when not on my home or local wifi netwro...

  • Casual Listener
  • I have an iphone 6 and when I go to download a playlist its says "Download Error".  Downloading has stopped because theres no space left on this device.   How do I make room so I can avoi...
  • Seaop1
  • Newbie
  • 1970 Views
  • 2 replies
  • 0 likes
  • 1970 Views
  • 2 replies
  • 0 likes

Solved!! Clear cache on iOS App

Hi,i've found many topics that related my trouble with my app on my iPhone.I'm un-syncing one playlist and not seeing a change in storage space. So, here the following details that you have asked : a. Your iOS device and iOS = iPhone 6 with iOS 9.2.1...

  • Casual Listener
  • Hi, i've found many topics that related my trouble with my app on my iPhone. I'm un-syncing one playlist and not seeing a change in storage space.   So, here the following det...
  • klfjsdlkjfsd
  • Music Fan
  • 36010 Views
  • 4 replies
  • 9 likes
  • 36010 Views
  • 4 replies
  • 9 likes

Album images are distorted

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This kinda sucks because I often share the image of my pla...

  • Newbie
  • Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This ki...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Solved!! Premium Not Working

Hi all, I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the app onto my iphone to put the premium to use. However, the a...

  • Casual Listener
  • Hi all,   I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the ...
  • iamandyhill
  • Community Legend
  • 511 Views
  • 6 replies
  • 1 likes
  • 511 Views
  • 6 replies
  • 1 likes

Solved!! Album missing on iPhone - can play it on www

Hi all,What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone?Kind regards,Morten

  • Casual Listener
  • Hi all, What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone? Kind regards, Morten
  • jnorris170
  • Community Legend
  • 1323 Views
  • 5 replies
  • 0 likes
  • 1323 Views
  • 5 replies
  • 0 likes

main device

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

  • Casual Listener
  • how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP
  • iamandyhill
  • Community Legend
  • 1952 Views
  • 5 replies
  • 0 likes
  • 1952 Views
  • 5 replies
  • 0 likes

Premium not working

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

  • Visitor
  • My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks
  • joseph_k_hale
  • Newbie
  • 1088 Views
  • 2 replies
  • 0 likes
  • 1088 Views
  • 2 replies
  • 0 likes