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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70925 Views
  • 16 replies
  • 37 likes
  • 70925 Views
  • 16 replies
  • 37 likes

Restoring Playlists

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seemed to be restored but when I went on the Spotify ap...

  • Newbie
  • I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seem...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Keeps trying to play an ad

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing but had no sound. I exited spotify, turned off and on my tv, restarted my phon...

  • Newbie
  • I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing  but had no sound. I e...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Can't connect ipod nano 5G to spotify

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and nothing came up to reset my ipod. Any help appreciat...

  • Newbie
  • I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and n...
  • 489 Views
  • 0 replies
  • 0 likes
  • 489 Views
  • 0 replies
  • 0 likes

sync new phone

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

  • Newbie
  • i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

I've paid but didn't get Premium

Hello!:)I am from Germany, sorry for my bad english My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it did'nt help. I did'n get an e-mail for confirmation, too.i...

  • Newbie
  • Hello!:) I am from Germany, sorry for my bad english 😄 My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it d...
  • Alvin9526
  • Newbie
  • 313 Views
  • 1 replies
  • 2 likes
  • 313 Views
  • 1 replies
  • 2 likes

Can't use my premium in spotify!

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

  • Newbie
  • I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Where are my downloaded playlists ?

Hi ! First of all, i'm sorry for the poor english, not my native langage.Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the playlists until i see the downloaded logo. On my computer, this is n...

  • Newbie
  • Hi !  First of all, i'm sorry for the poor english, not my native langage. Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the play...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Solved!! Can't find Spotify Network, DNS problem

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I downloaded the premium trial and never again. I still ...

  • Casual Listener
  • It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I dow...
  • kmagowan99
  • Newbie
  • 43063 Views
  • 7 replies
  • 2 likes
  • 43063 Views
  • 7 replies
  • 2 likes

Downloaded songs

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play all the songs i've already downloaded and play it in ...

  • Newbie
  • Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play al...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Cancelling Spotify premuim

Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing and ask for a refund. Also, after cancelling, I would like to ...

  • Casual Listener
  •  Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing ...
  • annaloke424
  • Casual Listener
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Can't sync local files to iphone

I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I can't get them to download offline or even be played ...

  • Newbie
  • I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I ca...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Won't play a song on iphone

So I have spotify premium and all the songs play fine and in extreme and download fine too but I tried playing 1-800-273-8255 (a song) and it had the circle downloading logo for forever so i removed downloads from my phone and the song still wont pla...

  • Newbie
  • So I have spotify premium and all the songs play fine and in extreme and download fine too but I tried playing 1-800-273-8255 (a song) and it had the circle downloading logo for forever so i removed ...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Spotify in banner

Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an option to enable this... BTW I am on the iPhone 6 Pl...

  • Casual Listener
  • Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an o...
  • hmihaylov
  • Casual Listener
  • 704 Views
  • 4 replies
  • 1 likes
  • 704 Views
  • 4 replies
  • 1 likes

Playlists

I'm looking for this specific playlist called "{} -- Senior year 2k17" but I can't find it when I search for it. It's a public playlist and the user that created it isn't a premium account

  • Newbie
  • I'm looking for this specific playlist called "{🎓} -- Senior year 2k17" but I can't find it when I search for it. It's a public playlist and the user that created it isn't a premium account
  • user-removed
  • Not applicable
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! question about playlist

Hi ! If I delete my playlist , this tracks will delete from my Spotify account forever ? Or I can find tracks in browse music

  • Newbie
  • Hi ! If I delete my playlist , this tracks will delete from my Spotify account forever ? Or I can find tracks in browse music
  • user-removed
  • Not applicable
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Spotify Premium

I Started a free Spotify Premium Action so I got Spotify Premium 7 days for free. After this 7days have i to pay for it because i was not Able to say how i will pay After this ?

  • Newbie
  • I Started a free Spotify Premium Action so I got Spotify Premium 7 days for free. After this 7days have i to pay for it because i was not Able to say how i will pay After this ?
  • itu_
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Premium 7 day trial

I accidentally pressed 7 day trial for premium and am worried I'll get charged. I have a new phone which has credit card details. Will it charge me automatically or give me an option? Please help, worried.

  • Newbie
  • I accidentally pressed 7 day trial for premium and am worried I'll get charged. I have a new phone which has credit card details. Will it charge me automatically or give me an option? Please help, wo...
  • Robert_W
  • Community Legend
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

It seems there have been changes to how the queue works. Also, where did the queue go?

In Spotify's continuous quest to change their software without reaason, now I cannot find the Queue on my iOS (iPhone 5S) device. This is frustrating, as it seems now that when I got to my Daily Mix playlist and click play, it will start playing my q...

  • Casual Listener
  • In Spotify's continuous quest to change their software without reaason, now I cannot find the Queue on my iOS (iPhone 5S) device. This is frustrating, as it seems now that when I got to my Daily Mix ...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Superuser Contribution Queue not showing up

Hi!I'm running the newest version of spotify on my Iphone 6. Since some weeks now I can't view my queue, unfortunately.I know where it's supposed to be (top right corner).So I'll show you a picture. I've added multiple songs to the queue. Now I want ...

  • Newbie
  • Hi! I'm running the newest version of spotify on my Iphone 6. Since some weeks now I can't view my queue, unfortunately. I know where it's supposed to be (top right corner). So I'll show you a...
  • lcfcbluearmy
  • Newbie
  • 2229 Views
  • 4 replies
  • 0 likes
  • 2229 Views
  • 4 replies
  • 0 likes

Endloses Abspielen

Ich höre gerne zum Einschlafen Hörspiele. Nun spielt Spotify aber nicht nur ein Album ab sondern mehrere. Kann ich und wenn ja wir festlegen, das es nach einem Album aufhört?

  • Newbie
  • Ich höre gerne zum Einschlafen Hörspiele. Nun spielt Spotify aber nicht nur ein Album ab sondern mehrere. Kann ich und wenn ja wir festlegen, das es nach einem Album aufhört?
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes