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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52593 Views
  • 16 replies
  • 36 likes
  • 52593 Views
  • 16 replies
  • 36 likes

Superuser Contribution Local Files Problem

I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. It says "Would you like to add songs to this playlis...

  • Newbie
  • I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. I...
  • romsie
  • Regular
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes

Local files downloaded on Desktop but do not appear on iOS mobile app

I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play. When I open my mobile app on iOS it says the playlist has 27 songs (same number as the desktop playlist) but only the songs avaliable on Spo...

  • Newbie
  • I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play.   When I open my mobile app on iOS it says the playlist has 27 songs (same number ...
  • romsie
  • Regular
  • 596 Views
  • 1 replies
  • 1 likes
  • 596 Views
  • 1 replies
  • 1 likes

have to re-download entire library! non-existent customer support

I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way through leads me to a chat where I posted the below ...

  • Newbie
  • I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way t...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

ipod shuffle

Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you

  • Newbie
  • Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you
  • coachnathalie
  • Newbie
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Can't thumbs down or up a song

When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!

  • Newbie
  • When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!
  • dakassem
  • Newbie
  • 1017 Views
  • 2 replies
  • 0 likes
  • 1017 Views
  • 2 replies
  • 0 likes

Scrooble offline on Spotify

I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Internet, how could I scrooble without? Like it keeps my l...

  • Newbie
  • I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Interne...
  • 488 Views
  • 0 replies
  • 0 likes
  • 488 Views
  • 0 replies
  • 0 likes

Flecha gris

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

  • Newbie
  • Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde
  • 586 Views
  • 0 replies
  • 0 likes
  • 586 Views
  • 0 replies
  • 0 likes

Recently played artists not showing

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

  • Newbie
  • Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?
  • 635 Views
  • 0 replies
  • 6 likes
  • 635 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Cellular data turned off but Spotify still working

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

  • Casual Listener
  • When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?
  • SpotifyUser92
  • Regular
  • 8897 Views
  • 51 replies
  • 0 likes
  • 8897 Views
  • 51 replies
  • 0 likes

Bluetooth on iPhone5

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody telll me how I can make the connection? Thanks in adv...

  • Casual Listener
  • Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody te...
  • Bijenmoer
  • Casual Listener
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Airplay does not show up unless I power cycle iPhone

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When powercycle the device AirPlay is an option again. H...

  • Newbie
  • Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When ...
  • 439 Views
  • 0 replies
  • 0 likes
  • Airplay
    Connect
    Connection issues
  • 439 Views
  • 0 replies
  • 0 likes

Not downloading every song

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

  • Newbie
  • Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

downloading and playing offline

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up. Why?

  • Newbie
  • i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up.  Why?
  • 266 Views
  • 0 replies
  • 1 likes
  • 266 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify has Given Up, Someone please HELP.

Hey all, So Spotify's support is absolute garbage. They literally gave up on my issue. Want the quote? "We're sorry that in this case we're unable to fix this from our side, but we hope you continue to enjoy other features on the Spotify app." Yeah, ...

  • Regular
  • Hey all,   So Spotify's support is absolute garbage.  They literally gave up on my issue.  Want the quote?  "We're sorry that in this case we're unable to fix this from our side...
  • Brandilio
  • Regular
  • 561 Views
  • 7 replies
  • 0 likes
  • 561 Views
  • 7 replies
  • 0 likes

Cannot change the app to Premium

I just paid for Premium, but I still cannot use it, olny Free is available. I have refreshed the App, but nothing halppened. What should I do?

  • Casual Listener
  • I just paid for Premium, but I still cannot use it, olny Free is available. I have refreshed the App, but nothing halppened. What should I do?
  • marosiv
  • Casual Listener
  • 292 Views
  • 4 replies
  • 0 likes
  • 292 Views
  • 4 replies
  • 0 likes

Offline music disappeers after disconnecting from wifi

Whenever I connect my ipad with wifi then disconnect my offline music disapeers. How do I stop this from happening?

  • Newbie
  • Whenever I connect my ipad with wifi then disconnect my offline music disapeers. How do I stop this from happening?
  • erickractz
  • Newbie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Thumbs up/Down

Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service? I gather that one cannot change a thumbs up/down and that is a sore point. My main,question is thumb upped songs in radio statio...

  • Visitor
  • Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service?  I gather that one cannot change a thumbs up/down and that is a sore poi...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Starred Function Not Working & Playlist Disappeared

I'm a Premium user. I predominantly use 2 devices an iPad and iPhone to use Spotify. 2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song count at 0. It's taken years to cultivate- I freaked the F out. I then f...

  • Newbie
  • I'm a Premium user.  I predominantly use 2 devices an iPad and iPhone to use Spotify.    2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song ...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

No option for 7 day free trial ?

I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up however it's not? This is a brand new account and I do...

  • Newbie
  • I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up how...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes