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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64844 Views
  • 16 replies
  • 37 likes
  • 64844 Views
  • 16 replies
  • 37 likes

Spotify Connect - Multiple Speakers/Devices

My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them). Suggestions?

  • Newbie
  • My spotify app on my iphone recognizes *some* of my devices (Amazon Echoes throughout the house) but not others (spotify on my laptop recognizes all of them).  Suggestions?
  • 399 Views
  • 0 replies
  • 0 likes
  • devices
  • 399 Views
  • 0 replies
  • 0 likes

Solved!! songs skipping randomly and songs starting halfway through

I put on a random playlist made by spotify (flume house party) and put it on shuffle. I have premium and i have a good mobile data connection. For some reason the songs don't finish and skip to the next song half way through and the new song it choos...

  • Casual Listener
  • I put on a random playlist made by spotify (flume house party) and put it on shuffle. I have premium and i have a good mobile data connection. For some reason the songs don't finish and skip to the n...
  • mattisgn
  • Newbie
  • 12222 Views
  • 2 replies
  • 1 likes
  • skipping
    songs
  • 12222 Views
  • 2 replies
  • 1 likes

Recommend tracks playing

I am trying to play the Ariana Grande Dangerous Woman album which has over 12 tracks on it but still it's playing recommended tracks. I read on another post that if there is over 12 tracks, there'll be no recommended tracks playing. There are only si...

  • Casual Listener
  • I am trying to play the Ariana Grande Dangerous Woman album which has over 12 tracks on it but still it's playing recommended tracks. I read on another post that if there is over 12 tracks, there'll ...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Ford Applink Sync + IOS + 8.3 = broken

Since installing the 8.3 update on my iPhone 6s I can no longer choose playlists from the sync menu or by voice as the option is missing on both. also auto pause is working for phone calls etc but auto resume is not. It worked fine in 8.2 I have trie...

  • Newbie
  • Since installing the 8.3 update on my iPhone 6s I can no longer choose playlists from the sync menu or by voice as the option is missing on both. also auto pause is working for phone calls etc but au...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Can't play music in background

After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?

  • Newbie
  • After the new update I can't play spotify unless I have the app open on my phone. Whenever I close my phone or try to open another app the music stops. Has anyone else experienced the same thing?
  • malisskuznicki
  • Newbie
  • 1705 Views
  • 2 replies
  • 1 likes
  • 1705 Views
  • 2 replies
  • 1 likes

Ordine Playlist

ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie

  • Newbie
  • ciao ragazzi, io ho sempre avuto la playlist con ordine "aggiunti di recente" solo che da un pò di tempo a questa parte si resetta ad ogni accesso e mi porta un ordine diverso. cosa posso fare? Grazie
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

BMW integration broken since last update

Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes part of theinterface loads, sometimes all, sometim...

  • Newbie
  • Since the last iOS update, BMW integration is behaving strangely. about 50% of the time, the BMW app doesn't load properly and on the idrive, it's just frozen when trying to access Spotify, sometimes...
  • 517 Views
  • 0 replies
  • 1 likes
  • 517 Views
  • 0 replies
  • 1 likes

h.e.a.t best albums unavailable??

h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already downlaoded and even i try to listen in offline mode...

  • Newbie
  • h.e.a.t best albums unavailable even I'm premium and downloaded them??? When I try to listen the musics it is forwarding to me a radio and says this album is unavailable, how come?? They are already ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Bug: Can add to collab playlist in iOS app but not Web Player using Chrome

A friend and I have a playlist we share music into that we both like, I am able to add to this playlist perfectly through the iOS app on my phone but, using my laptop running Windows 8.1, Google Chrome Version 57.0.2987.133 via your website this play...

  • Visitor
  • A friend and I have a playlist we share music into that we both like, I am able to add to this playlist perfectly through the iOS app on my phone but, using my laptop running Windows 8.1, Google Chro...
  • MattSuda
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Songs play out of order in playlist. Screenshots inside!

So something strange that's been driving me crazy over the past 10 days or so. It's difficult to explain without showing someone in person, so please bear with me.I use my "Starred" playlist as my default playlist to dump all my random music into. I ...

  • Music Fan
  • So something strange that's been driving me crazy over the past 10 days or so. It's difficult to explain without showing someone in person, so please bear with me. I use my "Starred" playlist as m...
  • s_j_hargreaves
  • Newbie
  • 3980 Views
  • 26 replies
  • 8 likes
  • 3980 Views
  • 26 replies
  • 8 likes

When scrolling through my playlist, it will not load in songs fast enough

Hi, this is a problem that only started about 2 days ago. When I am scrolling through my playlist trying to get to the bottom of it sometimes if I scroll too fast it now seems to not be able to keep up and will take about 10/20 seconds to load in the...

  • Casual Listener
  • Hi, this is a problem that only started about 2 days ago. When I am scrolling through my playlist trying to get to the bottom of it sometimes if I scroll too fast it now seems to not be able to keep ...
  • ttboi
  • Casual Listener
  • 785 Views
  • 2 replies
  • 0 likes
  • 785 Views
  • 2 replies
  • 0 likes

Playlist cover art not appearing in app

Hey I have made a playlist with a new album and a few extra songs. The playlist cover will show on the lock screen when playing however when I open up the app and go to playlists its just got a blank musical note as the cover? On Iphone Thank you

  • Casual Listener
  • Hey I have made a playlist with a new album and a few extra songs. The playlist cover will show on the lock screen when playing however when I open up the app and go to playlists its just got a blank...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Solved!! Where do I find my queue?

I feel so silly but since updating my spotify app, I can't for the life of me find where my queued songs are. I used to get there by clicking on my current playing song, and the button in the top right corner, but that is no longer there? Please help...

  • Newbie
  • I feel so silly but since updating my spotify app, I can't for the life of me find where my queued songs are. I used to get there by clicking on my current playing song, and the button in the top rig...
  • MattSuda
  • Spotify Star
  • 43095 Views
  • 1 replies
  • 0 likes
  • 43095 Views
  • 1 replies
  • 0 likes

Pioneer radio

I have a pioneer 6.1 touch screen and ever since I updated my iOS Spotify doesn't work on it.

  • Newbie
  • I have a pioneer 6.1 touch screen and ever since I updated my iOS Spotify doesn't work on it.
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Offline Playlists won't load

iPhone 6 - anyone know why my offline playlists won't load past about 50 songs at a time - takes minutes to load next songs as I scroll the list and is making the app unusable. Anyone got any ideas before I unsubscribe?

  • Newbie
  • iPhone 6 - anyone know why my offline playlists won't load past about 50 songs at a time - takes minutes to load next songs as I scroll the list and is making the app unusable. Anyone got any ideas b...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music not downloading

I use spotify premium on my iphone. After the recent software download my music was cutting out and scratchy in my car. So I uninstalled the Spotify app and reinstalled. Now my music is offline and will not download. Help!!! What can I do to get my m...

  • Visitor
  • I use spotify premium on my iphone.  After the recent software download my music was cutting out and scratchy in my car.  So I uninstalled the Spotify app and reinstalled.  Now my...
  • linlo
  • Newbie
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Latest update 7.8.0 draining battery on iPhone 6 running iOS 10.2.1

I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off. I use Spotify every day and can normally only need to charge it if i've been running other apps as well...

  • Casual Listener
  • I updated to Spotify version 7.8.0 yesterday and now it is massively draining my battery life while running in the background with the screen off.  I use Spotify every day and can normally only ...
  • kocheck
  • Newbie
  • 2003 Views
  • 19 replies
  • 4 likes
  • 2003 Views
  • 19 replies
  • 4 likes

Solved!! Cannot go online via 4g on iphone 5s

I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app. It is starting to be a pain as on the road a lot a...

  • Regular
  • I am able to connect via wifi but when I use 4g it says I am offline and can't connect. I have gone through the troubleshooting and none of it has worked, I have also deleted and reinstalled the app....
  • martheaa_aa
  • Newbie
  • 1706 Views
  • 5 replies
  • 0 likes
  • 1706 Views
  • 5 replies
  • 0 likes

Automatic switch song

Brief description of the issue: During playlist playback the song will switch to random Thai songs that i have never listened to. It is very hard to reproduce as the song change is random.Steps to reproduce the issue:I listen to ANY playlist in my li...

  • Newbie
  • Brief description of the issue:  During playlist playback the song will switch to random Thai songs that i have never listened to.  It is very hard to reproduce as the song change is random...
  • Jacob
  • Community Legend
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

Fallo de plan familiar

Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium

  • Newbie
  • Estaba en un plan familiar, y un día abrí mi spoty y me aparece que no soy premium, y todos los demas del plan familiar si tienen premium
  • MattSuda
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes