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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52520 Views
  • 16 replies
  • 36 likes
  • 52520 Views
  • 16 replies
  • 36 likes

New update problems

I just recently updated to 8.0.0 and I absolutely hate it! I used to hate Spotify anyway because of the constant ads and the fact that ad free music never lasted 30 minutes, but this was the last straw. Nevertheless, Spotify is still better than pand...

  • Newbie
  • I just recently updated to 8.0.0 and I absolutely hate it! I used to hate Spotify anyway because of the constant ads and the fact that ad free music never lasted 30 minutes, but this was the last str...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Stops playing music about 1 minute in and when I go to the app it opens up like it was never running

like I wasn't even using it before. Problem started about two weeks ago when I updated it from the app store, did not have this problem until the update. Refreshed app several times, even deleted and reinstalled/redownloaded all my offline playlists.

  • Newbie
  • like I wasn't even using it before. Problem started about two weeks ago when I updated it from the app store, did not have this problem until the update. Refreshed app several times, even deleted and...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Shuffle fixating

When shuffling a list with 1700 songs (approximately 70 bands) that are downloaded to my device, the same 5 bands are the only ones featured in the queue. It didn't used to be this repetitive, and now it's almost unusable.

  • Casual Listener
  • When shuffling a list with 1700 songs (approximately 70 bands) that are downloaded to my device, the same 5 bands are the only ones featured in the queue. It didn't used to be this repetitive, and no...
  • Tfnagle
  • Casual Listener
  • 425 Views
  • 3 replies
  • 0 likes
  • 425 Views
  • 3 replies
  • 0 likes

Solved!! Order of playlist on iPhone APP

I'm still not able to order the saved playlist on my iPhone 5s to newest-oldest or something else. It's just ordered as A-Z and I find that annoying because I need to search for my new song and it's not just the 1st in the playlist. Are you able to i...

  • Regular
  • I'm still not able to order the saved playlist on my iPhone 5s to newest-oldest or something else. It's just ordered as A-Z and I find that annoying because I need to search for my new song and it's ...
  • justinhiteart
  • Newbie
  • 14574 Views
  • 6 replies
  • 6 likes
  • 14574 Views
  • 6 replies
  • 6 likes

Tracks will not play

I can't play any of my music since going from premium to free and the APP updated last week. I have wiped my phone and reinstalled but still the same. I can play tracks on my MacBook Pro. Please help

  • Visitor
  • I can't play any of my music since going from premium to free and the APP updated last week. I have wiped my phone and reinstalled but still the same. I can play tracks on my MacBook Pro. Please help
  • Robert_W
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

99% of my saved songs were deleted

No idea how this happened.Loaded spotify on my Iphone 6 this morning like i usually do, took a long time to load, went to artists and there was only a handful with a few songs each. Checked storage and data and I now have 2.4gig extra room because so...

  • Casual Listener
  • No idea how this happened. Loaded spotify on my Iphone 6 this morning like i usually do, took a long time to load, went to artists and there was only a handful with a few songs each.   Checke...
  • slhck
  • Casual Listener
  • 1256 Views
  • 5 replies
  • 0 likes
  • 1256 Views
  • 5 replies
  • 0 likes

"All tracks"

Until today I could shuffle across my playlists because I have put them all into a folder called "All". I clicked on "All" and above of all the playlists there was "all tracks" and I could shuffle these.Now "all tracks" is gone"!I already tried to cr...

  • Casual Listener
  • Until today I could shuffle across my playlists because I have put them all into a folder called "All".   I clicked on "All" and above of all the playlists there was "all tracks" and I could s...
  • MartinStoichkov
  • Community Legend
  • 374 Views
  • 1 replies
  • 1 likes
  • 374 Views
  • 1 replies
  • 1 likes

Where Is the PLAY ALL button!?

In the lastest update, the play all button for playlist folders has gone. I use this 95% of the time, as I shuffle through all my genres of music and artists playlists. Why would they remove this play all button? It makes the app unusable for me now,...

  • Regular
  • In the lastest update, the play all button for playlist folders has gone. I use this 95% of the time, as I shuffle through all my genres of music and artists playlists. Why would they remove this pla...
  • MartinStoichkov
  • Community Legend
  • 716 Views
  • 1 replies
  • 2 likes
  • 716 Views
  • 1 replies
  • 2 likes

No way to send a message to other user

Hello, there is just no possibiité to contact another user. ,After ----> follow ---> and after chose a friend -, the message goes in an endless loop. Quite anoying ! Somebody has an idea ?

Capture d’écran 2017-03-29 à 14.23.04.png
  • Regular
  • Hello, there is just no possibiité to contact another user.  ,After ---->  follow ---> and after chose a friend -,  the message goes in an endless loop.   Quite anoying ! &n...
  • Maxim
  • Spotify Star
  • 872 Views
  • 5 replies
  • 0 likes
  • 872 Views
  • 5 replies
  • 0 likes

Itunes overwriting when using a lightning cord in car.

When i use the lightning cord and hit play in spotify itunes will start a song and shut off spotify in about half a sec. When i use bluetooth all is fine. I just want to use the cord because quality is a little better then BT. 2015 Kia Optima with ip...

  • Newbie
  • When i use the lightning cord and hit play in spotify itunes will start a song and shut off spotify in about half a sec.  When i use bluetooth all is fine.  I just want to use the cord beca...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Solved!! Unaccurate number of songs in a playlist

Hey, Ok so I made a 150 song playlist but then when I shared the link it only appears to have 90 songs including in my other phone it says it only has 90 songs. How can I fix this? Thank you in advance.

  • Newbie
  • Hey, Ok so I made a 150 song playlist but then when I shared the link it only appears to have 90 songs including in my other phone it says it only has 90 songs. How can I fix this? Thank you in advan...
  • labelscollected
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

iOS Local Files

Hi there, All the local files have been deleted from my iPhone, and will not sync back from my iPhone. I have already posted on here, and none of the tips/steps/instructions helped at all... I have done this tons before, this is the first time I've h...

  • Regular
  • Hi there,   All the local files have been deleted from my iPhone, and will not sync back from my iPhone. I have already posted on here, and none of the tips/steps/instructions helped at all......
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

New Iphone

Just got a new phone, and it wont let me connect to my premium. Any ideas?

  • Newbie
  • Just got a new phone, and it wont let me connect to my premium. Any ideas?
  • jailenesayshi
  • Casual Listener
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Download spotify on ios

Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone

  • Newbie
  • Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone
  • labelscollected
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Most updated Spotify crashing on updated iOS

Hi,Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really irking me that I am paying for a crashing app. Thanks,Jocelyn

  • Newbie
  • Hi, Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really ...
  • devxdev
  • Casual Listener
  • 352 Views
  • 1 replies
  • 1 likes
  • 352 Views
  • 1 replies
  • 1 likes

All lists default to downloaded music after first song

I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song. For example, using a playlist I created, I went to the "radio playlist" to find similar songs. The new songs populated the list, but ...

  • Newbie
  • I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song.  For example, using a playlist I created, I went to the "radio playlist" to f...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Doble cobro en Tarjeta de Credito

Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...

  • Newbie
  • Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Has your offline playlist ever failed even after it was perfect?

For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a backup plan for playing music at a party?

  • Regular
  • For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a back...
  • 394 Views
  • 0 replies
  • 0 likes
  • Android
    iOS
    Mac
    Web Player
  • 394 Views
  • 0 replies
  • 0 likes

First Song is Played when Selecting Song in Playlist Folder All Songs Listing

Hi, I've just noticed a reproducable bug in the iOS Spotify App. If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first song in the list. If I select a song after applying a filter, it plays th...

  • Community Legend
  • Hi,   I've just noticed a reproducable bug in the iOS Spotify App.   If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first ...
  • savoiebz
  • Newbie
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Apple Carplay don't play the correct track from an album

Hey there, I have the problem that Carplay don't plays the correct track from an album.E.g.I wan't to play an track from the album "In Symphony" from Albert Hammond.Now I choose the Album and I get the list of the tracks. 1 It Never Rains in Southern...

  • Visitor
  • Hey there,   I have the problem that Carplay don't plays the correct track from an album. E.g. I wan't to play an track from the album "In Symphony" from Albert Hammond. Now I choose the Al...
  • Jckool18
  • Newbie
  • 2235 Views
  • 8 replies
  • 0 likes
  • 2235 Views
  • 8 replies
  • 0 likes