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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81233 Views
  • 19 replies
  • 37 likes
  • 81233 Views
  • 19 replies
  • 37 likes

Download spotify on ios

Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone

  • Newbie
  • Yesterday i deleted spotify on my iphone and now now i want ik back but it says that i already downloaded it and that i only have to open the app but i cant find it on my iphone
  • labelscollected
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Most updated Spotify crashing on updated iOS

Hi,Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really irking me that I am paying for a crashing app. Thanks,Jocelyn

  • Newbie
  • Hi, Spotify crashes when I try to play anything (I press a song and it crashes after 3 seconds). I have plenty of space (>30 GB available). Wifi is working. I have Premium so this is really ...
  • devxdev
  • Casual Listener
  • 372 Views
  • 1 replies
  • 1 likes
  • 372 Views
  • 1 replies
  • 1 likes

All lists default to downloaded music after first song

I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song. For example, using a playlist I created, I went to the "radio playlist" to find similar songs. The new songs populated the list, but ...

  • Newbie
  • I downloaded albums to listen on a plane, but now my lists all default to the downloaded music after the first song.  For example, using a playlist I created, I went to the "radio playlist" to f...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Doble cobro en Tarjeta de Credito

Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...

  • Newbie
  • Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Has your offline playlist ever failed even after it was perfect?

For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a backup plan for playing music at a party?

  • Regular
  • For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a back...
  • 426 Views
  • 0 replies
  • 0 likes
  • Android
    iOS
    Mac
    Web Player
  • 426 Views
  • 0 replies
  • 0 likes

First Song is Played when Selecting Song in Playlist Folder All Songs Listing

Hi, I've just noticed a reproducable bug in the iOS Spotify App. If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first song in the list. If I select a song after applying a filter, it plays th...

  • Community Legend
  • Hi,   I've just noticed a reproducable bug in the iOS Spotify App.   If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first ...
  • savoiebz
  • Newbie
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Apple Carplay don't play the correct track from an album

Hey there, I have the problem that Carplay don't plays the correct track from an album.E.g.I wan't to play an track from the album "In Symphony" from Albert Hammond.Now I choose the Album and I get the list of the tracks. 1 It Never Rains in Southern...

  • Visitor
  • Hey there,   I have the problem that Carplay don't plays the correct track from an album. E.g. I wan't to play an track from the album "In Symphony" from Albert Hammond. Now I choose the Al...
  • Jckool18
  • Newbie
  • 2330 Views
  • 8 replies
  • 0 likes
  • 2330 Views
  • 8 replies
  • 0 likes

My local files playlist is gone

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my phone's music app but only some are able to be played ...

  • Casual Listener
  • I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my pho...
  • hkinnaird
  • Casual Listener
  • 347 Views
  • 1 replies
  • 2 likes
  • 347 Views
  • 1 replies
  • 2 likes

Play all from folder instead of from Playlist

Hey, Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in that folder I could just open de folder and hit the play button so...

  • Newbie
  • Hey,    Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in ...
  • Lorenzo_NGG
  • Roadie
  • 474 Views
  • 2 replies
  • 0 likes
  • 474 Views
  • 2 replies
  • 0 likes

All offline music deleted on iOS

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting songs is very frustrating!!

  • Casual Listener
  • It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting ...
  • JJ1982
  • Casual Listener
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

Solved!! Any potential issues with playing offline playlist for six hours?

Hi,I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to work offline and iPad will be plugged into speaker, ...

  • Regular
  • Hi, I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to...
  • justinewin_
  • Roadie
  • 477 Views
  • 3 replies
  • 1 likes
  • 477 Views
  • 3 replies
  • 1 likes

Shuffle album folder?

I updated My app yesterday and now The Shuffle function for album folders is gone, why?!

  • Casual Listener
  • I updated My app yesterday and now The Shuffle function for album folders is gone, why?! 😞
  • Danio1
  • Casual Listener
  • 361 Views
  • 2 replies
  • 6 likes
  • 361 Views
  • 2 replies
  • 6 likes

My liked from radio won't sync

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond so I can get this figured out. Maybe I should unin...

  • Newbie
  • Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond...
  • Coreywtt11
  • Newbie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! when i play a song then lock screen or close spotify it now then fade the music out

hey, when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone. any insight into this problem would be gratefull. thanks

  • Music Fan
  • hey,     when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone.   any insight into this problem wou...
  • Mahachusseini
  • Newbie
  • 11094 Views
  • 17 replies
  • 0 likes
  • 11094 Views
  • 17 replies
  • 0 likes

Mi cuenta ya está registrada?

Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botón gris que dice INICIAR SESIÓN que sucede? Ya reins...

  • Newbie
  • Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botó...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Counter won't stay displayed

On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds. I have to tap the screen to get it to show up again. How can I get this to stay on at all times?

  • Casual Listener
  • On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds.  I have to tap the screen to get it to show up again.  How can I get this...
  • spot35
  • Casual Listener
  • 746 Views
  • 6 replies
  • 0 likes
  • 746 Views
  • 6 replies
  • 0 likes

Low quality iOS

I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality.I have the Family Premium Plan and this only happens when I listen on my cell phone (iPhone 6) using the data network.I have tried ...

  • Visitor
  • I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality. I have the Family Premium Plan and this only happens when I listen on my cell ...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Qualidade ruim no iPhone 6 (chiado)

Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som.Tenho o Plano Premium Familiar e isso só acontece quando escuto no meu celular (iPhone 6) usando a ...

  • Visitor
  • Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som. Tenho o Plano Pr...
  • 776 Views
  • 0 replies
  • 1 likes
  • 776 Views
  • 0 replies
  • 1 likes

Why when a song finish it doesn't start the next song?

It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why?I was on iphone 6 now on 7 and everything has been updated! Help!

  • Newbie
  • It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why? I was on iphone 6 now on 7 and everyt...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Solved!! BMW Connecteddrive - Album Track Order

Hi, I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order. Slightly driving me mad... Any ideas? And no shuffleplay isn't on! Any h...

  • Regular
  • Hi,   I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order.   Sli...
  • pierreddao
  • Casual Listener
  • 905 Views
  • 6 replies
  • 0 likes
  • 905 Views
  • 6 replies
  • 0 likes