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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70932 Views
  • 16 replies
  • 37 likes
  • 70932 Views
  • 16 replies
  • 37 likes

Gift card

I can't redeem my gift card, what do I do?

  • Newbie
  • I can't redeem my gift card, what do I do?
  • OviiiOne
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Playlist reproduction error - Shuffle

Hello there!I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection.e.g.: I'm listening song A then song B is the next in the list for the album. W...

  • Casual Listener
  • Hello there! I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection. e.g.: I'm listening song...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

spotify premium with IOS

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, will it work ?

  • Newbie
  • i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, ...
  • Hubo
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Missing options for sorting playlists

Hi, I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify every day and have a lot of playlists that I want to put in a specifi...

  • Regular
  • Hi,    I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify eve...
  • Magnsmid
  • Regular
  • 381 Views
  • 1 replies
  • 1 likes
  • 381 Views
  • 1 replies
  • 1 likes

Same iPhone detected as new device

Hi there,I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days).I tap "Log in with Facebook" and all my downloaded music is gone.I go to the connected devices li...

  • Newbie
  • Hi there, I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days). I tap "Log in with Facebook" and all my do...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Song could not be played in iPhone

Hi, I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all the trouble shooting from the support site but it seems that...

  • Newbie
  • Hi,   I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all ...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Ipod touch won't stay connected to spotify

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few minutes after 5 minutes or more, before disconecting again. It is not set to...

  • Casual Listener
  • When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few  minutes after 5 min...
  • Hubo
  • Community Legend
  • 585 Views
  • 3 replies
  • 0 likes
  • 585 Views
  • 3 replies
  • 0 likes

Connecting to other devices

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other devices when even when I'm not listening to music ...

  • Casual Listener
  • At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other...
  • Jacob
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Songs are not available

Some of my songs are not available. What is the reason ? And i'm using the premium

  • Casual Listener
  • Some of my songs are not available. What is the reason ? And i'm using the premium
  • Jacob
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

iPhone 7 iOS issues

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song.This issues occurred around the time the last updated dropped on the App Store and is also causing my device to heat up.Is anyone else experiencing this iss...

  • Newbie
  • Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song. This issues occurred around the time the last updated dropped on the App Store and is also causing my d...
  • QuiriniusGast
  • Roadie
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re: I have a new phone, downloaded Spotify, can't log in, says email sccount already in use?

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying for a service that promises more than it actually de...

  • Newbie
  • I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying f...
  • MaryS
  • Roadie
  • 517 Views
  • 4 replies
  • 0 likes
  • 517 Views
  • 4 replies
  • 0 likes

Spotify premium

My son sens me an invitation to bring Spotify premium on m'y iPad. Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé invitation. What can I do?

  • Casual Listener
  • My son sens me an invitation to bring Spotify premium on m'y iPad.  Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé inv...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Spotify on iphone not connecting to vsx-930

Hi!I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here!I have a pioneer vsx-930 and spotify connect had been working like a charm until a couple of months ago (rough estimate). Now I ...

  • Newbie
  • Hi! I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here! I have a pioneer vsx-930 and spotify connect had been working like a char...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Premium

I was on Premium using spotify and all of a sudden it just disappeared. What happened to my account?

  • Newbie
  • I was on Premium using spotify and all of a sudden it just disappeared. What happened to my account?
  • Robert_W
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

I can not set last.fm linkage

I can not set last.fm linkageAlways thank you for your help.I am in trouble because I can not cooperate with last.fm and I would like to have you tell me if you know it.I use spotify in the following environment,· IPad Pro 9.7inch· IOS 10.2In the set...

  • Newbie
  • I can not set last.fm linkage Always thank you for your help. I am in trouble because I can not cooperate with last.fm and I would like to have you tell me if you know it. I use spotify in the fol...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Solved!! Second account payment

I payed for my first account then cancelled it after a couple months of using it but now I've got a new account and want to use the same card to pay for it but it won't let me get the trial or anythingWhy is this?

  • Casual Listener
  • I payed for my first account then cancelled it after a couple months of using it but now I've got a new account and want to use the same card to pay for it but it won't let me get the trial or anythi...
  • Emily0312
  • Casual Listener
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Spotify Premium on iOS

I want to know what's the difference between $3.99 and $16.99

  • Newbie
  • I want to know what's the difference between $3.99 and $16.99
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Weird glitch while changing songs.

So when I'm listening to any Spotify Kpop playlist, or just my own music. When I skip to the next song sometimes a album cover from JYP entertainment (non of their songs are on Spotify) will pop up for a second before showing my next songs album cove...

  • Newbie
  • So when I'm listening to any Spotify Kpop playlist, or just my own music. When I skip to the next song sometimes a album cover from JYP entertainment (non of their songs are on Spotify) will pop up f...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Problems with songs

Lately I've been having a lot of problems with Spotify. (I have Spotify Premium) I'm having two main problems, 1st is where I'm listening to music through headphones and once a song finishes it doesn't move on to the next one, and just sits there. Wh...

  • Casual Listener
  • Lately I've been having a lot of problems with Spotify. (I have Spotify Premium) I'm having two main problems, 1st is where I'm listening to music through headphones and once a song finishes it doesn...
  • Vanish2r
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

scrobbling to last.fm broken on iPad app version 7.9.0.545

On my iPad, Spotify does no longer scrobble to last.fm. My current app version is 7.9.0.545. In the "social" section, "scrobble" is now off at startup (it used to remember that I was correctly connected to last.fm). I can turn it on, but the "usernam...

  • Casual Listener
  • On my iPad, Spotify does no longer scrobble to last.fm. My current app version is 7.9.0.545. In the "social" section, "scrobble" is now off at startup (it used to remember that I was correctly connec...
  • sabih43
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes