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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52516 Views
  • 16 replies
  • 36 likes
  • 52516 Views
  • 16 replies
  • 36 likes

Genius Behind the Lyrics Won't Stay Off

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working... I'll go into my preferences on my iPhone app scroll down to the bottom of the playback options and click to disable the Behind t...

  • Newbie
  • So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working...  I'll go into my preferences on my iPhone app scroll down to the bottom...
  • 1067 Views
  • 0 replies
  • 3 likes
  • Behind the lyrics
    Genius
    Software problems
    update bug
    Update Help
  • 1067 Views
  • 0 replies
  • 3 likes

WhatsApp sharing

I use Spotify Premium in IPhone 7 Plus. Cannot share songs through WhatsApp... Nothing happens when I try. IOS and Whatsapp are up to date.

  • Newbie
  • I use Spotify Premium in IPhone 7 Plus. Cannot share songs through WhatsApp... Nothing happens when I try. IOS and Whatsapp are up to date.
  • Hubo
  • Community Legend
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Skipping Songs

Hello, I just bought Iphone 7 plus and connected to my car via usb. When I play a song spotify starts to skip songs every 2 secs. I cannot play a song properly. When I unplug from my car and it works fine. I will be glad if you can help me on this.

  • Newbie
  • Hello,   I just bought Iphone 7 plus and connected to my car via usb. When I play a song spotify starts to skip songs every 2 secs. I cannot play a song properly. When I unplug from my car and...
  • Inga88
  • Newbie
  • 557 Views
  • 2 replies
  • 0 likes
  • 557 Views
  • 2 replies
  • 0 likes

ipad offline

Non ho mai avuto problemi con l'iphone. Con l'Ipad invece, nelle mie playlist offline ogni tanto, quando arriva una determinata canzone della playlist, si blocca durante la riproduzione di quella canzone e non va avanti, devo passare io alla canzone ...

  • Newbie
  • Non ho mai avuto problemi con l'iphone. Con l'Ipad invece, nelle mie playlist offline ogni tanto, quando arriva una determinata canzone della playlist, si blocca durante la riproduzione di quella can...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Ios 7.1.2

Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se venden en autoservicios son de mucha ayuda les pido de...

  • Newbie
  • Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se ven...
  • 529 Views
  • 0 replies
  • 0 likes
  • 529 Views
  • 0 replies
  • 0 likes

I can't start my Spotify on my iPhone

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" because I have a...

  • Regular
  • A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app....
  • 470 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 470 Views
  • 0 replies
  • 0 likes

Running - Can't Detect Tempo

I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried uninstalling and then reinstalling Spotify. I even...

  • Regular
  • I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried...
  • El_Joey
  • Newbie
  • 5198 Views
  • 42 replies
  • 1 likes
  • iphone
    Running
    tempo
  • 5198 Views
  • 42 replies
  • 1 likes

Sharing On WhatsApp

Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but it doesn't let me anymore. Nothing happens when I t...

  • Newbie
  • Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but ...
  • Bp1914
  • Newbie
  • 4268 Views
  • 1 replies
  • 2 likes
  • 4268 Views
  • 1 replies
  • 2 likes

Spotify thinks I'm offline- shuffle play only

I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is showing up as connected to wifi and everything else...

  • Newbie
  • I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is ...
  • Miatynbob
  • Newbie
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Can't connect to spotify on my Ipad.

For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it comes to my ipad however, it simply can't connect. I'm...

  • Newbie
  • For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it com...
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Iphone wifi not working

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spotify to my damaged iphone that I could listen them in...

  • Newbie
  • Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spoti...
  • Hubo
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Iphone app conection to samsung Smart Tv app

Hi.Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model 2015 i guess)? Any help works, thank you so much..

  • Visitor
  • Hi. Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model ...
  • 509 Views
  • 0 replies
  • 0 likes
  • 509 Views
  • 0 replies
  • 0 likes

Song crackles while playing through Bluetooth on speaker

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to play my songs, through bluetooth. However it seems to...

  • Casual Listener
  • Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to pl...
  • gracenote3
  • Newbie
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

My songs keep deleting their self I don't know why plz help

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one song per artist!!! It's really angering me when I ha...

  • Newbie
  • I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one s...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

pausing due to 'playing somewhere else'

I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else! I have done every conceivable thing to fix this issue...clearing cache, uninstalling, reinstalling, etc...and still every 2 min it's pau...

  • Newbie
  • I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else!  I have done every conceivable thing to fix this issue...clearing cache, uninsta...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Music

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

  • Newbie
  • My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.
  • _alexcollins_
  • Regular
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Bad formatting when using apple navigation

Noticed this when driving the other day. The podcast section is poorly aligned.Iphone 6, running 10.2.1

  • Newbie
  • Noticed this when driving the other day. The podcast section is poorly aligned. Iphone 6, running 10.2.1  
  • _alexcollins_
  • Regular
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

offline playback issues

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

  • Visitor
  • when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Hi i have paid for premium but I don't know what account it is for

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and reimburse me for any duplicate payments if any on ...

  • Newbie
  • I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and...
  • user-removed
  • Not applicable
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

  • Casual Listener
  • Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
  • thomasayres
  • Casual Listener
  • 4617 Views
  • 4 replies
  • 0 likes
  • Slow download
  • 4617 Views
  • 4 replies
  • 0 likes