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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73319 Views
  • 16 replies
  • 37 likes
  • 73319 Views
  • 16 replies
  • 37 likes

Ios 7.1.2

Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se venden en autoservicios son de mucha ayuda les pido de...

  • Newbie
  • Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se ven...
  • 567 Views
  • 0 replies
  • 0 likes
  • 567 Views
  • 0 replies
  • 0 likes

I can't start my Spotify on my iPhone

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" because I have a...

  • Regular
  • A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app....
  • 508 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 508 Views
  • 0 replies
  • 0 likes

Running - Can't Detect Tempo

I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried uninstalling and then reinstalling Spotify. I even...

  • Regular
  • I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried...
  • El_Joey
  • Newbie
  • 5420 Views
  • 42 replies
  • 1 likes
  • iphone
    Running
    tempo
  • 5420 Views
  • 42 replies
  • 1 likes

Sharing On WhatsApp

Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but it doesn't let me anymore. Nothing happens when I t...

  • Newbie
  • Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but ...
  • Bp1914
  • Newbie
  • 4375 Views
  • 1 replies
  • 2 likes
  • 4375 Views
  • 1 replies
  • 2 likes

Spotify thinks I'm offline- shuffle play only

I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is showing up as connected to wifi and everything else...

  • Newbie
  • I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is ...
  • Miatynbob
  • Newbie
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Can't connect to spotify on my Ipad.

For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it comes to my ipad however, it simply can't connect. I'm...

  • Newbie
  • For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it com...
  • 465 Views
  • 0 replies
  • 0 likes
  • 465 Views
  • 0 replies
  • 0 likes

Iphone wifi not working

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spotify to my damaged iphone that I could listen them in...

  • Newbie
  • Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spoti...
  • Hubo
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Iphone app conection to samsung Smart Tv app

Hi.Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model 2015 i guess)? Any help works, thank you so much..

  • Visitor
  • Hi. Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model ...
  • 528 Views
  • 0 replies
  • 0 likes
  • 528 Views
  • 0 replies
  • 0 likes

Song crackles while playing through Bluetooth on speaker

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to play my songs, through bluetooth. However it seems to...

  • Casual Listener
  • Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to pl...
  • gracenote3
  • Newbie
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

My songs keep deleting their self I don't know why plz help

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one song per artist!!! It's really angering me when I ha...

  • Newbie
  • I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one s...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

pausing due to 'playing somewhere else'

I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else! I have done every conceivable thing to fix this issue...clearing cache, uninstalling, reinstalling, etc...and still every 2 min it's pau...

  • Newbie
  • I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else!  I have done every conceivable thing to fix this issue...clearing cache, uninsta...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Music

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

  • Newbie
  • My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.
  • _alexcollins_
  • Regular
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Bad formatting when using apple navigation

Noticed this when driving the other day. The podcast section is poorly aligned.Iphone 6, running 10.2.1

  • Newbie
  • Noticed this when driving the other day. The podcast section is poorly aligned. Iphone 6, running 10.2.1  
  • _alexcollins_
  • Regular
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

offline playback issues

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

  • Visitor
  • when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Hi i have paid for premium but I don't know what account it is for

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and reimburse me for any duplicate payments if any on ...

  • Newbie
  • I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and...
  • user-removed
  • Not applicable
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

  • Casual Listener
  • Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
  • thomasayres
  • Casual Listener
  • 5377 Views
  • 4 replies
  • 0 likes
  • Slow download
  • 5377 Views
  • 4 replies
  • 0 likes

Random Skipping, pausing , and fast forwarding.

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips the song. It will also continue to play music no matt...

  • Newbie
  • I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips th...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on iOS "connecting..." for a very long time on my home WiFi network

Hello,I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute (sometime...

  • Newbie
  • Hello, I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connec...
  • danieldrake
  • Casual Listener
  • 31962 Views
  • 10 replies
  • 5 likes
  • 31962 Views
  • 10 replies
  • 5 likes

Solved!! Different Spotify interface on two diffrent accounts on one iPhone

Hello every1 My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "problem" if u can actualy call this a problem. When logging in to ...

IMG_2181.PNG IMG_2180.PNG
  • Casual Listener
  • Hello every1   My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "proble...
  • Mattyyyyy
  • Newbie
  • 14621 Views
  • 8 replies
  • 0 likes
  • 14621 Views
  • 8 replies
  • 0 likes

Solved!! Customization of playlists (cover and description box)

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but which I do not like and do not want to listen to. Why d...

  • Visitor
  • I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but whic...
  • Bittencourt
  • Spotify Star
  • 490 Views
  • 3 replies
  • 0 likes
  • 490 Views
  • 3 replies
  • 0 likes