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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62754 Views
  • 16 replies
  • 37 likes
  • 62754 Views
  • 16 replies
  • 37 likes

PREMIUM: Dropbox songs not playable in offline mode!

Good morning, I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the downloaded switch, and the device is hooked up to the compu...

  • Regular
  • Good morning,   I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the...
  • thisissostupid9
  • Regular
  • 1261 Views
  • 1 replies
  • 1 likes
  • 1261 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify premium on iPhone 7 keeps logging me out

I have spotify premium on my new Iphone 7. I play music for work and rely on it. I keep getting error message saying my token has expired. Failed! Refresh token to Login failed. Please login againLogin woth SpotifyClear Cookies Also, sometimes I cant...

  • Newbie
  • I have spotify premium on my new Iphone 7.  I play music for work and rely on it. I keep getting error message saying my token has expired.  Failed! Refresh token to Login failed. Please ...
  • Mara_F
  • Roadie
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove a (Spotify Connect) device

Is there any way to remove a spotify connect device?When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i have been connect once before, it doesn't matter if i a...

  • Newbie
  • Is there any way to remove a spotify connect device? When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i ha...
  • Mara_F
  • Roadie
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Songs stopping after two seconds and skipping

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Music starts playing. When listening to a playlist and ...

  • Newbie
  • I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Musi...
  • 576 Views
  • 0 replies
  • 0 likes
  • 576 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect hijacks iPhone's volume control

Steps to reproduce:1. Open Spotify app on an iPhone2. Start playback on a Raumfeld speaker with Spotify Connect3. Exit (background) the Spotify app4. Push volume up/down buttons or rotate the hardware knob on a Raumfeld speaker Expected result:Nothin...

  • Casual Listener
  • Steps to reproduce: 1. Open Spotify app on an iPhone 2. Start playback on a Raumfeld speaker with Spotify Connect 3. Exit (background) the Spotify app 4. Push volume up/down buttons or rotat...
  • dlalic
  • Casual Listener
  • 14571 Views
  • 1 replies
  • 1 likes
  • Raumfeld
    Spotify Connect Volume Control
  • 14571 Views
  • 1 replies
  • 1 likes

I can't log in

I have Spotify premium for like 7 months now and never had any problems with it.Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a information about Spotify that I can just use it 14 days in...

  • Newbie
  • I have Spotify premium for like 7 months now and never had any problems with it. Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a inform...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Conectar cuenta con facebook

Hola comunidad ! no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada en la aplicacion desde el celular. Gracias de antemano

  • Newbie
  • Hola comunidad !   no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada e...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Superuser Contribution iOS Local Files

Hi there, I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ipad still has these local files downloaded and they are bot...

  • Regular
  • Hi there,   I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ...
  • thomaswright8
  • Regular
  • 1196 Views
  • 6 replies
  • 0 likes
  • 1196 Views
  • 6 replies
  • 0 likes

Facebook log in via iPhone

I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, disconnected all the devices, tried to reload etc, n...

  • Newbie
  • I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, d...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Offline songs won't play when in another country?

Hello, I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access.... What gives? I don't have a roaming plan, so I can't turn my cellular data on while in the U...

  • Regular
  • Hello,    I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access....   What gives?  ...
  • philipgreenberg
  • Newbie
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Solved!! Local files will not sync to iphone

Please help! I have an iphone 4s, both my laptop and phone are connected to the same Wifi, i have the files in question on my computer in itunes, in my music folder, and in spotify labled as local folders. I cannot get the songs to sync to my iphone-...

  • Newbie
  • Please help! I have an iphone 4s, both my laptop and phone are connected to the same Wifi, i have the files in question on my computer in itunes, in my music folder, and in spotify labled as local fo...
  • ViceKnightTA
  • Casual Listener
  • 63536 Views
  • 25 replies
  • 5 likes
  • 63536 Views
  • 25 replies
  • 5 likes

Chomecast Audio not available

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by rebooting the iPhone (iOS 9.1) and resetting the Ch...

Not available
  • Newbie
  • I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by ...
  • briandoc18uk
  • Newbie
  • 1624 Views
  • 3 replies
  • 1 likes
  • 1624 Views
  • 3 replies
  • 1 likes

Downloaded 'external' songs stay greyed out

Hey,as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded immediately, also indicated by the green arrows on my p...

  • Casual Listener
  • Hey, as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded im...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Genius spotify

On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.

  • Casual Listener
  • On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.
  • Mishalu
  • Casual Listener
  • 1535 Views
  • 4 replies
  • 0 likes
  • 1535 Views
  • 4 replies
  • 0 likes

How to see only offline songs in Spotify IOS APP

How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how is an album going to update? Save, intuitively sho...

  • Newbie
  • How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how...
  • Tony_yoga
  • Casual Listener
  • 29579 Views
  • 12 replies
  • 8 likes
  • Follow button
    Offline songs
    save
  • 29579 Views
  • 12 replies
  • 8 likes

Paid for premium but cannot access

I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my credentials are associated with another account(my previ...

  • Newbie
  • I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my c...
  • Bittencourt
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution All music has "greyed out", can't download

I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greyed out, the downloaded option is off (as in the play...

  • Newbie
  • I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greye...
  • MonicaM_Bogota
  • Roadie
  • 768 Views
  • 1 replies
  • 0 likes
  • 768 Views
  • 1 replies
  • 0 likes