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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68825 Views
  • 16 replies
  • 37 likes
  • 68825 Views
  • 16 replies
  • 37 likes

Solved!! New layout

Need some help to get the newest layout for spotify. Have tried to reinstall but still no new layout. If someone else is trying to log in om my phone the new layout is there, so it seems to be a problem with my account.

  • Newbie
  • Need some help to get the newest layout for spotify. Have tried to reinstall but still no new layout. If someone else is trying to log in om my phone the new layout is there, so it seems to be a prob...
  • Hubo
  • Community Legend
  • 4374 Views
  • 18 replies
  • 0 likes
  • 4374 Views
  • 18 replies
  • 0 likes

Streaming issue from Spotify App to Denon DM40 via Airport Express

Hi All, I have decided that I would like to play my Spotify Music (located on an Iphone 6S Plus via the app) onto our new Denon DM40 system. The phone is connected to the Denon Hi-Fi via Apple's Airport Express router thus giving the Hi-Fi Apple's Ai...

  • Newbie
  • Hi All,   I have decided that I would like to play my Spotify Music (located on an Iphone 6S Plus via the app) onto our new Denon DM40 system. The phone is connected to the Denon Hi-Fi vi...
  • 616 Views
  • 0 replies
  • 0 likes
  • 616 Views
  • 0 replies
  • 0 likes

Going on artist doesn't take me to their page

So, until recently this issue only affected one artist. Now it seems to be affecting a few more.In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usually take me to the artist's page (which is my prefer...

  • Newbie
  • So, until recently this issue only affected one artist. Now it seems to be affecting a few more. In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usu...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Can't sign in iPhone 5s

I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried again and it didn't work I also tried deleting the app ...

  • Newbie
  • I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried agai...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

I can't play songs when using LTE

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of the screen that says "you are offline". I have frien...

  • Casual Listener
  • I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of t...
  • 470 Views
  • 0 replies
  • 0 likes
  • 470 Views
  • 0 replies
  • 0 likes

Spotify offline

I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and loads things even though I have cellular data off for i...

  • Regular
  • I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and load...
  • dillpick8
  • Regular
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes

Car Bluetooth connection not streaming

Hey all,When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a couple seconds. I am still able to make calls via Bluetooth...

  • Newbie
  • Hey all, When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a coup...
  • 704 Views
  • 0 replies
  • 0 likes
  • 704 Views
  • 0 replies
  • 0 likes

Intermittent songs whilst overseas

HiI have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as the screenshots show.I have rebooted phone, reinstalled t...

  • Newbie
  • Hi I have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as th...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Local Files to Mobile Device

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the point of having a local files option if it doesnt w...

  • Newbie
  • I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the ...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Play an entire album

Why is it so confusing/hard to play an entire album? Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album it goes back into the queue, or the play button is "Shuff...

  • Newbie
  • Why is it so confusing/hard to play an entire album?  Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album ...
  • 699 Views
  • 0 replies
  • 0 likes
  • Album order of play
    shuffle issue
  • 699 Views
  • 0 replies
  • 0 likes

Spotify auto remove songs from my self created album

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode, it did the same thing.

  • Newbie
  • Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode...
  • Bittencourt
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Import from iTunes discrepancy

Hello all,I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app. These songs show up on my iPhone spotify playlists, ...

  • Newbie
  • Hello all, I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app....
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

how to use family plan

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

  • Newbie
  • I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.
  • Bittencourt
  • Spotify Star
  • 172618 Views
  • 1 replies
  • 3 likes
  • 172618 Views
  • 1 replies
  • 3 likes

CARPLAY TEMP FIX!!!

So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare. I found that if I deleted the app, REINSTALLED and connected to my car it will prompt you ONLY ONCE to accept the carplay, clicking on NOT ...

  • Newbie
  • So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare.    I found that if I deleted the app, REINSTALLED and connected to my car it...
  • 481 Views
  • 0 replies
  • 0 likes
  • Carplay
  • 481 Views
  • 0 replies
  • 0 likes

Log in fail

I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!

  • Newbie
  • I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!
  • thisissostupid9
  • Regular
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Spotify weird bug?

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of the sound or something like that? Or is it a weird bu...

  • Casual Listener
  • So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of th...
  • Bittencourt
  • Spotify Star
  • 432 Views
  • 5 replies
  • 0 likes
  • 432 Views
  • 5 replies
  • 0 likes

Superuser Contribution No audio using USB cable in my car

Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars, however now the police are clocking down on people touching their phones whilst dri...

  • Casual Listener
  • Hi everyone,    I have read a few topics and it appears a few people have a similar issue.   I own a Mazda 2 and so do my parents.   The AUX has already worked in both cars,...
  • kcammidge
  • Casual Listener
  • 748 Views
  • 2 replies
  • 0 likes
  • 748 Views
  • 2 replies
  • 0 likes