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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62948 Views
  • 16 replies
  • 37 likes
  • 62948 Views
  • 16 replies
  • 37 likes

Running wont show playlists

If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working

  • Newbie
  • If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working
  • Hubo
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Log in page Isn't working on iPhone

One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an account with this email address" came up as if I'm ...

  • Newbie
  • One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an ...
  • Hubo
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account Stuck on Shuffle (Yes, I've turned it off from the song - still shuffles)

I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playing and manually de-selected shuffle from there. Nothing i...

  • Casual Listener
  • I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playin...
  • DOcelot
  • Casual Listener
  • 8366 Views
  • 2 replies
  • 0 likes
  • 8366 Views
  • 2 replies
  • 0 likes

iPhone Facebook login is not working:

I had to change my facebook password 2 time in the last 2 days NOrmally I can click on login with facebook and just say ok to authroize and it works fine. Today nothing. I made sure i have a good signal, I can login to facebook fine. It works on my l...

  • Casual Listener
  • I had to change my facebook password 2 time in the last 2 days  NOrmally I can click on login with facebook and just say ok to authroize and it works fine.  Today nothing. I made sure i hav...
  • ChristinaLuis
  • Casual Listener
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Being charged more than once.

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them to stop charging my card?

  • Newbie
  • Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them...
  • Jacob
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Reinstall & sync

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ songs. What is it syncing??

  • Music Fan
  • I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ s...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in (iPad)

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that e-mail (no, I'm not trying to create any). When I ...

  • Casual Listener
  • I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that...
  • Erika
  • Roadie
  • 425 Views
  • 3 replies
  • 0 likes
  • 425 Views
  • 3 replies
  • 0 likes

Error ao logar na conta

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar essa mensagem.

  • Newbie
  • Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar e...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Running function does not work

Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciated.

  • Newbie
  • Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciate...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Songs I did not put in my queue

When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly a totally diffrent song comes. And if I just skip ...

  • Newbie
  • When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly...
  • ErikG
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Whats' on my screen

Hi,On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white.Why is this?It seems I can not hear the greatd titles...Thanks for helping

  • Casual Listener
  • Hi, On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white. Why is this? It seems I can not hear the greatd titles... Thanks for helping
  • Bittencourt
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Can't download songs even though I'm premium

I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help

  • Casual Listener
  • I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help  
  • ErikG
  • Roadie
  • 19258 Views
  • 7 replies
  • 1 likes
  • 19258 Views
  • 7 replies
  • 1 likes

Solved!! Left channel quiet / muffled

The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled the app. The IOS is up to date and has occurred in...

  • Casual Listener
  • The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled...
  • stevenjw
  • Casual Listener
  • 26923 Views
  • 2 replies
  • 1 likes
  • 26923 Views
  • 2 replies
  • 1 likes

Songs Missing From Artist Tab

My saved/downloaded music is missing from the "Artist" tab on all devices, ie., iphone 6 and ipad with ios 10.2 and windows 10 laptop. It used to be that when I saved and downloaded music from an artist, it would be available under the "Artist" tab -...

  • Regular
  • My saved/downloaded music is missing from the "Artist" tab on all devices, ie., iphone 6 and ipad with ios 10.2 and windows 10 laptop. It used to be that when I saved and downloaded music from a...
  • Debbilou
  • Casual Listener
  • 1503 Views
  • 7 replies
  • 3 likes
  • 1503 Views
  • 7 replies
  • 3 likes

Solved!! My spotify app hijacked or remote controlled?

I was walking and had a pop up for a random device, so I declined, but it still took over my app playing junk I wouldn't ever listen to, so then I turned airplane mode on to stop it but it still kept changing what was playing no idea how it could do ...

  • Newbie
  • I was walking and had a pop up for a random device, so I declined, but it still took over my app playing junk I wouldn't ever listen to, so then I turned airplane mode on to stop it  b...
  • Hubo
  • Community Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • controlled
    Hijacked
    remote
  • 613 Views
  • 1 replies
  • 0 likes

Solved!! Can't login on my iPhone app

Won't let me login to the app. It said I've already created a account with my email. But I'm trying to login not create an account. I can login on the website just fine but not the app

  • Casual Listener
  • Won't let me login to the app. It said I've already created a account with my email. But I'm trying to login not create an account. I can login on the website just fine but not the app
  • XeeMe
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Playlist songs

I have around 40 songs on my playlist and once it plays all of my songs, it starts playing songs from similar artists like it would if you were listening to radio- thing is it's on just my playlist. I have found multiple ways to fix this but none of ...

  • Newbie
  • I have around 40 songs on my playlist and once it plays all of my songs, it starts playing songs from similar artists like it would if you were listening to radio- thing is it's on just my playlist. ...
  • Hubo
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files from PC Not Showing Up on Mobile

Alright. So I've been searching for an answer for this for a few weeks and I've only found problems with the songs appearing on a mobile device but being faded. My problem's different in that I've done all the steps (put local files into separate pla...

  • Newbie
  • Alright. So I've been searching for an answer for this for a few weeks and I've only found problems with the songs appearing on a mobile device but being faded. My problem's different in that I've do...
  • MonicaM_Bogota
  • Roadie
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Interruption of music

Sometimes I'm listening to music with headphones and suddenly it closes spotify. Does anyone know what can I do?

  • Newbie
  • Sometimes I'm listening to music with headphones and suddenly it closes spotify. Does anyone know what can I do?
  • MonicaM_Bogota
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes