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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64136 Views
  • 16 replies
  • 37 likes
  • 64136 Views
  • 16 replies
  • 37 likes

Solved!! Feedback Request: iOS Offline Issues

Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an internet connection). Our investigation shows that some folks m...

  • Spotify
  • Spotify
  • Hello everyone! Spotify here.   We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an i...
  • 3Ni
  • Music Fan
  • 44013 Views
  • 506 replies
  • 3 likes
  • 44013 Views
  • 506 replies
  • 3 likes

missing albums and artist

I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist sections were empty.I have to search in the long list of songs ...

  • Newbie
  • I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist section...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

DUVIDA SOBRE CONTA PREMIUN

Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber como acesso minha conta sem estar conectada no Fac...

  • Newbie
  • Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Solved!! Can't sync local files to iPhone

I've tried looking for answers for a couple of hours on this forum and all over online, but I can't find any solutions and I'm getting frustrated. Basically, it seems to be a pretty common issue but I can't find a fix. When I make a playlist on my de...

  • Casual Listener
  • I've tried looking for answers for a couple of hours on this forum and all over online, but I can't find any solutions and I'm getting frustrated.   Basically, it seems to be a pretty common...
  • anh65498
  • Casual Listener
  • 71035 Views
  • 70 replies
  • 3 likes
  • 71035 Views
  • 70 replies
  • 3 likes

Using Spotify via iPhone in the car

Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second then pauses itself. I've tried uninstalling and reins...

  • Newbie
  • Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second th...
  • 479 Views
  • 0 replies
  • 0 likes
  • 479 Views
  • 0 replies
  • 0 likes

Superuser Contribution Partially Downloaded songs

It started a few updates ago and it seems like it is getting worse with each update. So I download albums to listen to in Offline mode. (The main reason I have the premium service) In the FAQ's I see that it says to toggle Offline mode to remedy this...

  • Newbie
  • It started a few updates ago and it seems like it is getting worse with each update.   So I download albums to listen to in Offline mode. (The main reason I have the premium service)   ...
  • MonicaM_Bogota
  • Roadie
  • 1356 Views
  • 1 replies
  • 1 likes
  • 1356 Views
  • 1 replies
  • 1 likes

play song on playlist then goes to a playlist that I wasn't playing from

When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song

  • Newbie
  • When ever I play a song on my playlist  it sometimes goes to a song that's not even on my playlist  and I don't know how to get rid of this it also happens when I try to find a new song&nb...
  • rbwestmoreland
  • Newbie
  • 358 Views
  • 2 replies
  • 1 likes
  • 358 Views
  • 2 replies
  • 1 likes

Transfer playlists?

I bought a new iPhone but my playlists from last iPhone didn't transfer

  • Newbie
  • I bought a new iPhone but my playlists from last iPhone didn't transfer
  • tomas10
  • Gig Goer
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Speaker connection not working

Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, there is no issue, i can easily find and connect to the speak...

  • Newbie
  • Hi   I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, t...
  • Hubo
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Won't let me log in on iPad

It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop

  • Newbie
  • It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop   
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Discover Weekly hasn't updated in months

I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016.Please help.

  • Newbie
  • I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016. Please help.
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

settings

How do I get to settings/preferences on my iPhone so I can change the sound quality?

  • Newbie
  • How do I get to settings/preferences on my iPhone so I can change the sound quality?  
  • ErikG
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Runkeeper / playlists stop after three songs

Hi everybody,I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the third song. (Spotify even looks like it was playing. Au...

  • Newbie
  • Hi everybody, I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the ...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

SONOS Connect

Hello, up till recently I have very been able to use the Spotify app to control my Sonos speakers. However recently when I select a sonos speaker from the devices menu it hangs and doesn't connect, has anyone had this?I have tried uninstalling etc .....

  • Casual Listener
  • Hello, up till recently I have very been able to use the Spotify app to control my Sonos speakers. However recently when I select a sonos speaker from the devices menu it hangs and doesn't connect, h...
  • Miggyluv
  • Regular
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect for Pioneer

Receiver streaming is no longer working, from Ipad air(updated) or android Samsung tab 3. My runing premium cannot use spotify connect since a few days. This was running fine for my Pionneer sc 2023, still found as device by the app. But the app conn...

  • Casual Listener
  • Receiver streaming is no longer working, from Ipad air(updated) or android Samsung tab 3. My runing premium cannot use spotify connect since a few days. This was running fine for my Pionneer sc 2023,...
  • Bandar
  • Casual Listener
  • 7737 Views
  • 5 replies
  • 0 likes
  • No Spotify Connect
    Pioneer
  • 7737 Views
  • 5 replies
  • 0 likes

iPad is unavailable for listening on remotely after pausing from Mac when iPad is in locked screen

Hi, I have a problem: - I setup remote connection so I can control playback remotely from my Mac and use iPad as receiver.- everything is fully operational unless I pause playback remotely from Mac after iPad gets to lock screen- iPad goes into statu...

  • Casual Listener
  • Hi,   I have a problem:   - I setup remote connection so I can control playback remotely from my Mac and use iPad as receiver. - everything is fully operational unless I pause playback...
  • dododod
  • Casual Listener
  • 3193 Views
  • 11 replies
  • 7 likes
  • 3193 Views
  • 11 replies
  • 7 likes

I can't make discover weekly playlist public anymore

I just can't seem to find that option in the dropdown menu. I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software

  • Casual Listener
  • I just can't seem to find that option in the dropdown menu.  I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software
  • Hypnofobia
  • Casual Listener
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Premium Problem

I already have Spotify Premium on other devices every time I login, but after I downloaded the app onto my new iPhone, Premium won't play. I get five songs at most, and then three ads, ironically all asking me to get Premium. I'm driving my Dad and I...

  • Casual Listener
  • I already have Spotify Premium on other devices every time I login, but after I downloaded the app onto my new iPhone, Premium won't play. I get five songs at most, and then three ads, ironically all...
  • Idontgiveafart
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes

Lock Available Offline Button?

Hey,Not so sure if this should go here so let me know otherwise.I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my mobile data I download my playlists, however it's really ...

  • Casual Listener
  • Hey, Not so sure if this should go here so let me know otherwise. I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my ...
  • makertech81
  • Regular
  • 351 Views
  • 1 replies
  • 1 likes
  • 351 Views
  • 1 replies
  • 1 likes