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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69959 Views
  • 16 replies
  • 37 likes
  • 69959 Views
  • 16 replies
  • 37 likes

Albums deleted after update

There has been no sufficient discussion I can find as to why the app deletes downloaded albums after an iOS update, or how to rectify.Why would the app be designed this way??

  • Newbie
  • There has been no sufficient discussion I can find as to why the app deletes downloaded albums after an iOS update, or how to rectify. Why would the app be designed this way??
  • Bittencourt
  • Spotify Star
  • 481 Views
  • 1 replies
  • 0 likes
  • album missing
    Update bug across multiple platforms
    Upgrade premium
  • 481 Views
  • 1 replies
  • 0 likes

Spotify not working at all

Spotify app on iPad says it is not connected to the internet although the device is connected and every other app can use the internet. Spotify on my Windows computer will not open at all so I tried to delet it and reinstall but the site where it giv...

  • Newbie
  • Spotify app on iPad says it is not connected to the internet although the device is connected and every other app can use the internet. Spotify on my Windows computer will not open at all so I tried ...
  • Bittencourt
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 404 Views
  • 1 replies
  • 0 likes

Recovering Playlists

1. Log on to Spotify on a web browser2. There will be a "Recover Playlists" tab and go to that.3. There will be a list of playlist that were deleted and just click the option for "recover"

  • Casual Listener
  • 1. Log on to Spotify on a web browser 2. There will be a "Recover Playlists" tab and go to that. 3. There will be a list of playlist that were deleted and just click the option for "recover"
  • MartinStoichkov
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in

I have attempted to log into my account using my new iphone 7 via the Spotify app. I click LOG IN but receive a message to say I already have an account with the email address. (Please note: I am not selecting sign up) I logged out of Spotify with my...

  • Casual Listener
  • I have attempted to log into my account using my new iphone 7 via the Spotify app. I click LOG IN but receive a message to say I already have an account with the email address. (Please note: I am not...
  • Quinlan38
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Solved!! How to avoid spotify to play a radio after playlist is finished

Recently Spotify starts playing a radio based on my favorite playlist when this playlist is finished and the repeat function is switched off. How can I turn that feature off. It annoys me.

  • Music Fan
  • Recently Spotify starts playing a radio based on my favorite playlist when this playlist is finished and the repeat function is switched off. How can I turn that feature off. It annoys me.
  • mausi121
  • Music Fan
  • 719 Views
  • 2 replies
  • 0 likes
  • 719 Views
  • 2 replies
  • 0 likes

Discover Weekly

I understand that Dicsover Weekly is based on your listening history.When private mode is on is your listening history switched off?ThanksJames

  • Regular
  • I understand that Dicsover Weekly is based on your listening history. When private mode is on is your listening history switched off? Thanks James
  • MartinStoichkov
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! iPhone app can't find playlists

Yesterday morning I suddently had problems with Spotify on my iPhone. I use it every day in my car, and have a lot of playlists. The app didn't show any playlists - I tried to log out and in again without any result. At home, my iPad didn't have the ...

  • Music Fan
  • Yesterday morning I suddently had problems with Spotify on my iPhone. I use it every day in my car, and have a lot of playlists. The app didn't show any playlists - I tried to log out and in again wi...
  • Oldracer85
  • Newbie
  • 5132 Views
  • 9 replies
  • 0 likes
  • 5132 Views
  • 9 replies
  • 0 likes

Solved!! Radio switching to one genre only!! Help with radio genre influence!!

I made a playlist that has an equal number of songs from each genre that I like (hip-hop, country, rock). I then played this playlist in radio and started liking and thumbing down certain songs. After a few songs from Jimi Hendrix, BOC and Dio were t...

  • Regular
  • I made a playlist that has an equal number of songs from each genre that I like (hip-hop, country, rock). I then played this playlist in radio and started liking and thumbing down certain songs. Afte...
  • jean3601
  • Community Legend
  • 844 Views
  • 3 replies
  • 0 likes
  • 844 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline musics gone

All my musics that i've downloaded are not playing and they tell me that i have to download the music to play it

  • Newbie
  • All my musics that i've downloaded are not playing and they tell me that i have to download the music to play it
  • MonicaM_Bogota
  • Roadie
  • 270 Views
  • 1 replies
  • 1 likes
  • 270 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hola, necesito ayuda!

Quiero cerrar mi cuenta d facebook, pero si la cierro, no puedo iniciar sesion en spotify, como puedo cambiar la forma de iniciar sesion, para ingresar con mi correo

  • Visitor
  • Quiero cerrar mi cuenta d facebook, pero si la cierro, no puedo iniciar sesion en spotify, como puedo cambiar la forma de iniciar sesion, para ingresar con mi correo
  • MonicaM_Bogota
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Unable to sync desktop local files to iPhone

I'm trying to add some local files to my Spotify to be available for playback on my phone. I followed the procedure specified:(i) Create a playlist(ii) Add the tracks to the playlist on the desktop app(iii) On the iPhone app, go to the new playlist a...

  • Newbie
  • I'm trying to add some local files to my Spotify to be available for playback on my phone. I followed the procedure specified: (i) Create a playlist (ii) Add the tracks to the playlist on the deskt...
  • 471 Views
  • 0 replies
  • 0 likes
  • iPhone 6s+
    Iphone and PC
    Local files for Spotify Mobile
    Premium user
  • 471 Views
  • 0 replies
  • 0 likes

Import local music to phone

So I have been trying to sync some of my local files of artist that are not on Spotify that I own on to my phone. They show up on Spotify on my PC but then whenever I try to make a playlist or something to add them to my phone the playlist looks blan...

  • Newbie
  • So I have been trying to sync some of my local files of artist that are not on Spotify that I own on to my phone. They show up on Spotify on my PC but then whenever I try to make a playlist or someth...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums in playlist do not play in order

I have Spotify Premium. On my iPhone app, the albums in my playist do not play in the correct order unless I have the playlist sorted to Custom. I do not have the shuffle featured turned on. This is not an issue on my desktop app. I've also deleted a...

  • Newbie
  • I have Spotify Premium. On my iPhone app, the albums in my playist do not play in the correct order unless I have the playlist sorted to Custom. I do not have the shuffle featured turned on. Thi...
  • MonicaM_Bogota
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Spotify of old 5c iphone stops playing after 8-9 hours of play.

I'm looking for a why to play my playlist 24/7. No matter what I do, my playlist will stop after 8-9 hours of nonstop play. The phone is plugged into charger with full power, and the internet is confirmed to be on when it stops play. The playlist is ...

  • Casual Listener
  • I'm looking for a why to play my playlist 24/7.  No matter what I do, my playlist will stop after 8-9 hours of nonstop play.  The phone is plugged into charger with full power, and the inte...
  • ToolboxT
  • Roadie
  • 550 Views
  • 6 replies
  • 0 likes
  • 550 Views
  • 6 replies
  • 0 likes

Can't log in

HiI cannot log in on Ap because it says I already have an account on that emailExactly that's why I'm trying to log in !!!!!!!?????

  • Newbie
  • Hi I cannot log in on Ap because it says I already have an account on that email Exactly that's why I'm trying to log in !!!!!!!?????
  • MartinStoichkov
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Using too much data

Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. Anyone noted this?

  • Music Fan
  • Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. ...
  • jmarciobezerra
  • Music Fan
  • 9768 Views
  • 8 replies
  • 1 likes
  • 9768 Views
  • 8 replies
  • 1 likes

Different songs playing outside of what was searched in a playlist

If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song in the playlist. Using iPhone 6s, most recent update...

  • Casual Listener
  • If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song i...
  • christinah715
  • Casual Listener
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Spotify uses excessive Cellular Date over Wifi

Hello, I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my iPhone, while connected to Wifi, Spotify is still using my cell...

photo 2.PNG photo 3.PNG photo 4.PNG photo 1.PNG
  • Casual Listener
  • Hello,   I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my i...
  • Smifo11
  • Casual Listener
  • 12199 Views
  • 17 replies
  • 7 likes
  • data usage
    data usage on wifi
    on wifi
  • 12199 Views
  • 17 replies
  • 7 likes

Trouble syncing local file songs to iphone

Hello All, I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the computer? I've resort to Youtube videos and read comments an...

  • Newbie
  • Hello All,   I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the ...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Family subscription, but able to listen only 1

I have family subscription. For me, my son and my wife.My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own fb account. Why do I get my settings and how can I sol...

  • Casual Listener
  • I have family subscription. For me, my son and my wife. My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own f...
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes