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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70368 Views
  • 16 replies
  • 37 likes
  • 70368 Views
  • 16 replies
  • 37 likes

Solved!! I can't download my offline songs

When I turn my playlist or songs to offline they won't download

  • Casual Listener
  • When I turn my playlist or songs to offline they won't download
  • Kiapalec
  • Newbie
  • 14416 Views
  • 10 replies
  • 0 likes
  • 14416 Views
  • 10 replies
  • 0 likes

iOS app won't load local ALAC files album cover

Hi!As the title says, the iOS app doesn't load local files album cover if they're of the type ALAC. I have no intentions of starting to convert my whole library of local files to MP3 just to solve this issue. When are you intending to fix this issue?

  • Casual Listener
  • Hi! As the title says, the iOS app doesn't load local files album cover if they're of the type ALAC. I have no intentions of starting to convert my whole library of local files to MP3 just to solv...
  • 461 Views
  • 0 replies
  • 0 likes
  • 461 Views
  • 0 replies
  • 0 likes

Local files will not download to iphone no matter what...

Hey guys, I have an issue thats bothering me for so long now. As a last resort I decided to ask for help through here: as the title says it I cannot seem to get my local files onto the iphone. I tried everything that I could find on this blog. Restar...

  • Newbie
  • Hey guys,   I have an issue thats bothering me for so long now. As a last resort I decided to ask for help through here: as the title says it I cannot seem to get my local files onto the iphon...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Facebook

I have a sptify permium account on my facebook. But now i cant login becaus of a 404 code.

  • Newbie
  • I have a sptify permium account on my facebook. But now i cant login becaus of a 404 code.
  • MartinStoichkov
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! My spotify starred list order has somehow reversed

My starred playlist has reversed order to oldest at the top with new songs now added to the bottom of the list on all my apple mobileDevices. Very frustrating! Not sure how it changed but can't see any settings to change it back. Tried changing on de...

  • Newbie
  • My starred playlist has reversed order to oldest at the top with new songs now added to the bottom of the list on all my apple mobile Devices. Very frustrating! Not sure how it changed but can't see...
  • Laura_mittens
  • Casual Listener
  • 26379 Views
  • 21 replies
  • 10 likes
  • 26379 Views
  • 21 replies
  • 10 likes

banned an artist by accident

hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?

  • Newbie
  • hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

Offline local files sync

Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. Now on my iphone the local files are grey and i can...

  • Casual Listener
  • Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. ...
  • Ehtsham
  • Casual Listener
  • 538 Views
  • 3 replies
  • 0 likes
  • 538 Views
  • 3 replies
  • 0 likes

Remove "download" options at top of page

I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used for over a year, I find Spotify is much more stable ...

  • Casual Listener
  • I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used f...
  • 361 Views
  • 0 replies
  • 1 likes
  • 361 Views
  • 0 replies
  • 1 likes

Syncing Local Files

So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing happens. Using iPhone 6s with all current updates app...

  • Newbie
  • So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing ha...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Solved!! Songs in different playlists

Hi. I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this new playlist. The question is: Is this song stored twice? or is it...

  • Newbie
  • Hi.    I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this ...
  • IamWilliam9
  • Casual Listener
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Why can't I contact Spotify for Support?

I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contact support from the company I'm paying. When you sea...

  • Casual Listener
  • I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contac...
  • lindseyblais
  • Newbie
  • 4156 Views
  • 10 replies
  • 22 likes
  • 4156 Views
  • 10 replies
  • 22 likes

Solved!! App Crashing on iPhone Running IOS 7.1.2

After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1.2. I have also tried deleting the app and re-insta...

  • Casual Listener
  • After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1...
  • Hugo29
  • Newbie
  • 13851 Views
  • 20 replies
  • 3 likes
  • 13851 Views
  • 20 replies
  • 3 likes

Solved!! Please help! Songs that I uploaded in my computer doesn't appear on other devices!

I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the song is not downloaded." I tried to click on "download...

  • Casual Listener
  • I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the son...
  • Hubo
  • Community Legend
  • 1062 Views
  • 7 replies
  • 0 likes
  • 1062 Views
  • 7 replies
  • 0 likes

Track mistakes on album

I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than on my Iphone. On the my mobile it actually plays lik...

  • Newbie
  • I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than o...
  • GabriellaGuex
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Cant go online with wifi on iphone(computer works)

As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?

  • Newbie
  • As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Queue randomly clears.

My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, I've seen it happen after turning Spotify back on o...

  • Regular
  • My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, ...
  • 524 Views
  • 0 replies
  • 7 likes
  • 524 Views
  • 0 replies
  • 7 likes

Solved!! Playing only the songs in a playlist (and not 'jump' to radio)

I have an iPhone with latest OS and Spotify software. I have a Premium subscription for Spotify. I have a playlist defined in "My Library" containing 20 songs. Problem: I select the playlist from "My Library" and press "Shuffle Play". It seems to, in...

  • Casual Listener
  • I have an iPhone with latest OS and Spotify software.  I have a Premium subscription for Spotify.  I have a playlist defined in "My Library" containing 20 songs.   Problem:  I s...
  • borice
  • Casual Listener
  • 39318 Views
  • 2 replies
  • 1 likes
  • 39318 Views
  • 2 replies
  • 1 likes

How to recover storage space on iPhone

I have read several posts where people ask how to recover the space used by Spotify on their cell phones but I haven't heard a solution. I have the same problem and have used 2GB of storage and would like to recover that space. I appreciate any assis...

  • Casual Listener
  • I have read several posts where people ask how to recover the space used by Spotify on their cell phones but I haven't heard a solution. I have the same problem and have used 2GB of storage and would...
  • Ghost12
  • Casual Listener
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

[iOS][Other] Spotify Connect on iPhone lockscreen

I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne). Can you please fix this? Because when I use Bluetooth or Apple Airplay I can control Spotify on the iPhone l...

  • Gig Goer
  • I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne).    Can you please fix this? Because when I us...
  • brazilian_joe
  • Casual Listener
  • 6869 Views
  • 11 replies
  • 5 likes
  • iOS
    Other
  • 6869 Views
  • 11 replies
  • 5 likes