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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65506 Views
  • 16 replies
  • 37 likes
  • 65506 Views
  • 16 replies
  • 37 likes

How do I only see what I have downloaded?

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

  • Casual Listener
  • When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks
  • prizz
  • Casual Listener
  • 1347 Views
  • 2 replies
  • 0 likes
  • 1347 Views
  • 2 replies
  • 0 likes

Jdjekke

If I delete spotify, is my musics and playlists lost? Please help me.Note:I signed with facebook.

  • Newbie
  • If I delete spotify, is my musics and playlists lost? Please help me. Note:I signed with facebook.
  • nsmith1
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

  • Casual Listener
  • Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Spotify playlists don't play in order even though shuffle is turned off

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist.The songs the queue is skipping over are still available, as I can still select and list...

  • Newbie
  • Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist. The songs the queue is skipping o...
  • 410 Views
  • 0 replies
  • 1 likes
  • 410 Views
  • 0 replies
  • 1 likes

Data use without streaming

High.With an iPhone 7, i listen to downloaded playlists during work path.I discovered that Spotify still using data in background (100 mo this morning in 40 mn).Each time I open the app, even if I don't play music, it begins to uses datas.I checked a...

  • Casual Listener
  • High. With an iPhone 7, i listen to downloaded playlists during work path. I discovered that Spotify still using data in background (100 mo this morning in 40 mn). Each time I open the app, even i...
  • Bribou
  • Casual Listener
  • 739 Views
  • 3 replies
  • 0 likes
  • 739 Views
  • 3 replies
  • 0 likes

Spotify crashes instantly when using Wi-Fi

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine. Someone help a brother out that's just tryna list...

  • Newbie
  • Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine...
  • Hubo
  • Community Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Profile picture

How do you change your profile picture on iPhone?

  • Newbie
  • How do you change your profile picture on iPhone?
  • kpmarvinney
  • Casual Listener
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes

Cannot log in on iPhone app at all!

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...

  • Casual Listener
  • Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password.  It appears with the loading symbol, it load...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Songs skipping after 10 seconds and stoping at 1 sec on ipad

Hey I have probably the last iPad before air came out never had any problems like this since I installed the app it skips songs I selected to start with at the 10 sec mark when I open the app and stops at 1 sec near the end of songs how do I fix it u...

  • Newbie
  • Hey I have probably the last iPad before air came out  never had any problems like this since I installed  the app  it skips songs I selected to start with  at the 10 sec mark whe...
  • 486 Views
  • 0 replies
  • 0 likes
  • 486 Views
  • 0 replies
  • 0 likes

Spotify is killing my wifi connection on iPad

Hello,recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messenger unusable. I have even switched to Normal quality f...

  • Newbie
  • Hello, recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messe...
  • Joffrey83
  • Newbie
  • 1228 Views
  • 3 replies
  • 0 likes
  • 1228 Views
  • 3 replies
  • 0 likes

Help

Hello.I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been for months without me knowing.Please will you help me?...

  • Newbie
  • Hello. I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been f...
  • Jacob
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Turn off a downloaded song on playlist?

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!Anyone, help?

  • Casual Listener
  • Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline! Anyone, help?
  • Leandrodelvalhe
  • Casual Listener
  • 726 Views
  • 2 replies
  • 0 likes
  • Download error
    music
    Offline download
  • 726 Views
  • 2 replies
  • 0 likes

iPad app keeps crashing!

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my iPad, I reinstalled the app, but nothing works. On ...

  • Regular
  • Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my ...
  • Daniel66spotify
  • Newbie
  • 8615 Views
  • 21 replies
  • 0 likes
  • 8615 Views
  • 21 replies
  • 0 likes

Solved!! Using spotify in car with USB cord

I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the native iPhone music app. If i go to Spotify and press pl...

  • Regular
  • I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the nativ...
  • HGibs
  • Newbie
  • 130990 Views
  • 51 replies
  • 4 likes
  • 130990 Views
  • 51 replies
  • 4 likes

How to Edit/Disable "Just For You"

Hi, thanks for the time, How do I Edit/Disable "Just For You"? (with a preference for disable) I keep seeing it and I am not even interested in the playlists on it even though I played some songs.

  • Newbie
  • Hi, thanks for the time,   How do I Edit/Disable "Just For You"? (with a preference for disable)   I keep seeing it and I am not even interested in the playlists on it even though I pla...
  • 434 Views
  • 0 replies
  • 0 likes
  • 434 Views
  • 0 replies
  • 0 likes

[iOS] AirPlay devices is not shown

Since the latest iOS 8.1 update, you have too scroll down in order too find your devices.

Is there anybody else who annoys about this?

  • Newbie
  • Since the latest iOS 8.1 update, you have too scroll down in order too find your devices.<br><br>Is there anybody else who annoys about this?
  • dragodellaqua
  • Newbie
  • 893 Views
  • 2 replies
  • 0 likes
  • iOS AirPlay
  • 893 Views
  • 2 replies
  • 0 likes

iOS - Terms and Conditions take a long time to load

Version:7.4.0.1643Description:When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subsequent attempts, as the terms are not cached.Expected result:Th...

  • Casual Listener
  • Version: 7.4.0.1643 Description: When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subseque...
  • musiccornercv
  • Roadie
  • 681 Views
  • 3 replies
  • 0 likes
  • 681 Views
  • 3 replies
  • 0 likes

Premium not working

I paid for spotify premium, it's even on my bank account. I cant go offline, why?

  • Newbie
  • I paid for spotify premium, it's even on my bank account. I cant go offline, why?
  • kbrooksc
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Spotify 3 Months Premium 1 Liras

Spotify I bought 1 liras premium for three months. How can i cancel it? Country:Turkey.

  • Newbie
  • Spotify I bought 1 liras premium for three months. How can i cancel it? Country:Turkey.
  • kbrooksc
  • Community Legend
  • 2936 Views
  • 1 replies
  • 0 likes
  • 2936 Views
  • 1 replies
  • 0 likes