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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64677 Views
  • 16 replies
  • 37 likes
  • 64677 Views
  • 16 replies
  • 37 likes

skipping tracks

hi,i have a 2016 ford fiesta and ıt doesn't have aux port so im connecting my phone via usb.when the song starts to play, it just plays for a second and then skippes to next song.this continues endlessly.if i start the song before the connection,it p...

  • Newbie
  • hi, i have a 2016 ford fiesta and ıt doesn't have aux port so im connecting my phone via usb.when the song starts to play, it just plays for a second and then skippes to next song.this continues end...
  • caho
  • Regular
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Why is Spotify iPhone App so terrible?

The Spotify IOS App really is TERRIBLE.I have been using it for over a year and I still cannot make it work the way a basic music service should. I am so fed up I am planning to switch to another service.Dear Spotify team, here is what you need to fi...

  • Newbie
  • The Spotify IOS App really is TERRIBLE. I have been using it for over a year and I still cannot make it work the way a basic music service should. I am so fed up I am planning to switch to another...
  • 1608 Views
  • 0 replies
  • 4 likes
  • 1608 Views
  • 0 replies
  • 4 likes

How to play just that album...

Hi - I'm not sure what I'm doing wrong, but anytime I choose, say, a Wiggles album, out of nowhere I get songs from like Macklemore or Lady Gaga. Great music no doubt, but not when I'm attempting to play music for the kids! Help!

  • Casual Listener
  • Hi - I'm not sure what I'm doing wrong, but anytime I choose, say, a Wiggles album, out of nowhere I get songs from like Macklemore or Lady Gaga. Great music no doubt, but not when I'm attempting to ...
  • MartinStoichkov
  • Community Legend
  • 2388 Views
  • 6 replies
  • 0 likes
  • 2388 Views
  • 6 replies
  • 0 likes

iPhone reboots

iPhone reboots every time i start spotify. But the app runs ok once i go back to the app and run it again. Device: iPhone 6SOS: iOS 10.2Spotify Version: 6.8.0.3786

  • Casual Listener
  • iPhone reboots every time i start spotify. But the app runs ok once i go back to the app and run it again.   Device: iPhone 6S OS: iOS 10.2 Spotify Version: 6.8.0.3786
  • alfaandrews
  • Casual Listener
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logging into Spotify with Facebook but Spotify isnt registering my account

I tried to log in to my Spotify using my Facebook and it says "permission already authorized" and when I'm redirected to my spotify app, it's not my spotify account. I've a premium account and this is a free one. My desktop spotify logins with no pro...

  • Newbie
  • I tried to log in to my Spotify using my Facebook and it says "permission already authorized" and when I'm redirected to my spotify app, it's not my spotify account. I've a premium account and this i...
  • Maria_B
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

premium failure

I tried to get the special holiday 3 months for $.99 offer on 1/1/17. The website said that I had around 13 hours left to get the special offer so i went ahead and put my credit card information and went ahead with the payment. I got an email welcomi...

  • Casual Listener
  • I tried to get the special holiday 3 months for $.99 offer on 1/1/17. The website said that I had around 13 hours left to get the special offer so i went ahead and put my credit card information and ...
  • supernoeliaa
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline problem

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By the way i have premium account. Please help me.b

  • Newbie
  • I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By...
  • Maria_B
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't listen to song

for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?

  • Newbie
  • for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?
  • Maria_B
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Cover album

The cover of my albums don't appear in offline mode.. what can I do??

  • Casual Listener
  • The cover of my albums don't appear in offline mode.. what can I do??
  • adriank1410
  • Roadie
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

using premium spotify with iPhone

I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the username provided and create a password? On my dev...

  • Newbie
  • I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the...
  • adriank1410
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Premium on 2 devices.

I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the premium again.

  • Newbie
  • I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the prem...
  • adriank1410
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

No notifications on Ios

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on my devices and all look set correctly. Please help.

  • Casual Listener
  • Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on ...
  • adriank1410
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Spotify premium not working on iPhone but works ok on iPad?

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but will work ok on my iPad. Any one help with this?

  • Newbie
  • Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but w...
  • adriank1410
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Spotify is using data with downloaded playlists.

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I also saw that even with downloaded stuff the album pic...

  • Newbie
  • So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I als...
  • adriank1410
  • Roadie
  • 288 Views
  • 1 replies
  • 1 likes
  • 288 Views
  • 1 replies
  • 1 likes

"My music has no music"

On my Spotify menu "my music", shows only 20 songs.Someone can help me?I like to do play random on all my music and now it's not working

  • Newbie
  • On my Spotify menu "my music", shows only 20 songs. Someone can help me? I like to do play random on all my music and now it's not working 😞
  • adriank1410
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

App thinks it is offline when it should be online

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often. Perhaps coincidence, but I had never seen this error before. When the app says it has no connection I am actually online, ...

  • Newbie
  • Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often.  Perhaps coincidence, but I had never seen this error before.&nbsp...
  • adriank1410
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Repeat and Shuffle as default

Hi there.Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the settings on when i start spotify as when i closed last t...

  • Newbie
  • Hi there. Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the s...
  • adriank1410
  • Roadie
  • 2355 Views
  • 1 replies
  • 0 likes
  • 2355 Views
  • 1 replies
  • 0 likes

Local Files Issue (ios)

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows). However, just a few days ago I decided to add a few more local files into a playlist....

  • Newbie
  • I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows).  However, just a few days ago...
  • 303 Views
  • 0 replies
  • 0 likes
  • local files
  • 303 Views
  • 0 replies
  • 0 likes

Premium Help

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it doesn't work and I cant browse anything when I want...

  • Newbie
  • Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it ...
  • ErikG
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

My Browse and Radio tabs are missing

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After I did this, both the browse and radio tabs disappea...

  • Newbie
  • I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After ...
  • LisaHess
  • Regular
  • 938 Views
  • 1 replies
  • 0 likes
  • Browse
    New Music
    Radio
    searching
    tabs
  • 938 Views
  • 1 replies
  • 0 likes