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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68644 Views
  • 16 replies
  • 37 likes
  • 68644 Views
  • 16 replies
  • 37 likes

log in failed (iphone app)

i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause i just wanna log in to my own account on the app,do...

  • Casual Listener
  • i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause ...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Extremely high data usage

About 2 months ago I noticed that Spotify was using a lot of cellular data on my iPhone, it actually ate up about 6 GBs of data in 3 days without any usage other than my drive to and from work. After this I turned off the cellular data for the app an...

  • Casual Listener
  • About 2 months ago I noticed that Spotify was using a lot of cellular data on my iPhone, it actually ate up about 6 GBs of data in 3 days without any usage other than my drive to and from work. After...
  • user-removed
  • Not applicable
  • 714 Views
  • 4 replies
  • 1 likes
  • 714 Views
  • 4 replies
  • 1 likes

Minha conta continua free

Bom dia!Fiz o pagamento dos três meses do Spotify, porém minha conta continua Free, mesmo o valor já tendo sido debitado no meu cartão de crédito!

  • Newbie
  • Bom dia! Fiz o pagamento dos três meses do Spotify, porém minha conta continua Free, mesmo o valor já tendo sido debitado no meu cartão de crédito!
  • Bittencourt
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Downloaded Album gets autmatically added to playlist

Hello,I recently downloaded some audiobooks (Die Drei ???) by enabling "Download" in these "Albums".Now, I wanted to hear some music so I opened my music playlist to find out that all audio books(>100 songs) have been added it without me doing it.How...

  • Visitor
  • Hello, I recently downloaded some audiobooks (Die Drei ???) by enabling "Download" in these "Albums". Now, I wanted to hear some music so I opened my music playlist to find out that all audio books...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Solved!! iphone logged in... To which account?

My wife is logged in on her iphone, but how the fu.k do we find which account she's logged in to?the problem started bcuz we're a family of 5 with a bunch of emails and we just want to pay for 1 family account.Previously our account was payed for thr...

  • Newbie
  • My wife is logged in on her iphone, but how the fu.k do we find which account she's logged in to? the problem started bcuz we're a family of 5 with a bunch of emails and we just want to pay for 1 fa...
  • Maxim
  • Spotify Star
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Payment with ITunes Card

Is there anyway to pay with a gift card if Spotify won't show up in your subscriptions? I have a crapload of iTunes cards and at this point I'm gonna switch to Apple Music even though I like Spotify better.

  • Newbie
  • Is there anyway to pay with a gift card if Spotify won't show up in your subscriptions? I have a crapload of iTunes cards and at this point I'm gonna switch to Apple Music even though I like Spotify ...
  • Maxim
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Search function

The search function is not working!?Spotify app on ios...and yes i allrdy reinstalled it

  • Newbie
  • The search function is not working!? Spotify app on ios...and yes i allrdy reinstalled it
  • Hubo
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Can't find friends

So I've just got Spotify for family and we can't share our playlists among each other (using the app, haven't tried desktop) we're all connected to facebook and when going into find friends nothing comes up. I'll post a screen shot so you can see wha...

  • Newbie
  • So I've just got Spotify for family and we can't share our playlists among each other (using the app, haven't tried desktop) we're all connected to facebook and when going into find friends nothing c...
  • erwel
  • Newbie
  • 323 Views
  • 1 replies
  • 2 likes
  • 323 Views
  • 1 replies
  • 2 likes

Solved!! Local files don't sync to iphone

When I try to download the local files on my phone they won't sync - they're visible but greyed out. My local files playlist on the desktop app is set to import songs from 'iTunes media' folder and this works fine. I have made sure the firewall is se...

  • Casual Listener
  • When I try to download the local files on my phone they won't sync - they're visible but greyed out.    My local files playlist on the desktop app is set to import songs from 'iTunes...
  • crematedman
  • Community Legend
  • 646 Views
  • 3 replies
  • 1 likes
  • 646 Views
  • 3 replies
  • 1 likes

Solved!! Problem dowloading songs from laptop(Windows 10) to Iphone 6s

Hi I really need help, ive been searching through forums and topics in 2 hours and it couldnt help me. I also have Premuim Prescription btw. Problem: I have some local files on my laptop which I made in to a playlist on my Spotify on the laptop. Beca...

  • Casual Listener
  • Hi I really need help, ive been searching through forums and topics in 2 hours and it couldnt help me.   I also have Premuim Prescription btw.   Problem: I have some local files on my l...
  • ChrizBoo
  • Casual Listener
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Featured Artists

On the desktop app, Spotify will show all of the artists in the song, as shown in the first picture. On the mobile, or iOS app, it will only show the first artist, as shown in the second picture. The mobile app should display it as the desktop does, ...

  • Music Fan
  • On the desktop app, Spotify will show all of the artists in the song, as shown in the first picture. On the mobile, or iOS app, it will only show the first artist, as shown in the second picture. &...
  • marianaflores77
  • Newbie
  • 10930 Views
  • 8 replies
  • 3 likes
  • artists
    Desktop
    featured artists
    iOS
    Your Music
  • 10930 Views
  • 8 replies
  • 3 likes

Facebook and premium on phone

I upgraded to the premium account but it will not let me log in with Facebook as premium. I have to regular sign in. Any idea as to why that happens

  • Newbie
  • I upgraded to the premium account but it will not let me log in with Facebook as premium. I have to regular sign in. Any idea as to why that happens
  • Quepa
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Storing music on USB stick for iPhone

I got a Leef iBridge for Christmas, which is a USB stick for iPhone. One of the features I hoped it would have is to have the ability to put my Spotify music on it. However I've searched through multiple threads and found nothing asking/answering thi...

  • Regular
  • I got a Leef iBridge for Christmas, which is a USB stick for iPhone. One of the features I hoped it would have is to have the ability to put my Spotify music on it. However I've searched through mult...
  • maxmcnally
  • Regular
  • 1404 Views
  • 2 replies
  • 1 likes
  • iOS
    iphone
    music
    storage
    USB stick
  • 1404 Views
  • 2 replies
  • 1 likes

Spotify Family

If I get Spotify family, can my son use it on his iPhone when not connected to wifi?

  • Newbie
  • If I get Spotify family, can my son use it on his iPhone when not connected to wifi?
  • MartinStoichkov
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Switched from android to iphone

I've had Spotify premium for a long time on my galaxy s5. Just recently I upgraded to an iPhone 7. I downloaded Spotify app and logged in as I always do but my account is completely blank (none of my music no playlists) and I'm not getting premium, s...

  • Casual Listener
  • I've had Spotify premium for a long time on my galaxy s5. Just recently I upgraded to an iPhone 7. I downloaded Spotify app and logged in as I always do but my account is completely blank (none of my...
  • Nkaiser23
  • Casual Listener
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Solved!! I already paid for premium

I paid for the offer that gives you 3 moths for 99 cents. And when i went to "account" on app and it's said "trial free" or "trial premium". It recently notified me that my free trial ended. So now I can't use it premium even though I paid. I went on...

  • Newbie
  • I paid for the offer that gives you 3 moths for 99 cents. And when i went to "account" on app and it's said "trial free" or "trial premium". It recently notified me that my free trial ended. So now I...
  • Quepa
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Customization of playlists (cover and description box)

Hi, I want to create a Party Playlist using Spotify playlists, is there any way to transfer the Spotify playlist into my own created Party playlist - currently I would have to select each song but it would be great if I could select ALL and transfer ...

  • Casual Listener
  • Hi, I want to create a Party Playlist using Spotify playlists, is there any way to transfer the Spotify playlist into my own created Party playlist - currently I would have to select each song but it...
  • MartinStoichkov
  • Community Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Getting premium offline playlists onto 7th generation ipod nano

old posts mention an update that would fix this problem but i have a brand new ipod 7th gen nano and have signed up to premium but can't find how to get the offline functionality working on the ipod. Please tell me this has been fixed and can now be ...

  • Newbie
  • old posts mention an update that would fix this problem but i have a brand new ipod 7th gen nano and have signed up to premium but can't find how to get the offline functionality working on the ipod....
  • StevenR
  • Roadie
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Spotify not recognizing my Ipod Nano (7th generation)?

Hi, I’m trying to sync my Ipod with my Spotify premium account. I have the newest generation Ipod Nano (7th generation) and these are the steps I’m taking to try and sync the two: I’ve started Spotify, connected my ipod via USB cable, and closed ITun...

  • Newbie
  • Hi,   I’m trying to sync my Ipod with my Spotify premium account. I have the newest generation Ipod Nano (7th generation) and these are the steps I’m taking to try and sync the two: I’v...
  • TLKilduff
  • Newbie
  • 2566 Views
  • 5 replies
  • 1 likes
  • 2566 Views
  • 5 replies
  • 1 likes