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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 77675 Views
  • 17 replies
  • 37 likes
  • 77675 Views
  • 17 replies
  • 37 likes

My desktop activity does not sync to my iPhone. LAN-LTE/wi-fi

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices. Is this the norm for spotify? Like my pandora stuff syncs no matter what. I tried to search the community and the forums and it...

  • Newbie
  • I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices.  Is this the norm for spotify?  Like my pandora stuff syncs no...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Cannot disable shuffle play

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

  • Newbie
  • I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!
  • Linus2005
  • Newbie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Storage : almost 20GB !

I have a Premium Spotify account that I use on my Mac and my iPhone. My Iphone storage is 32GB and Spotify use 19,35GB; Yes, I have a lot of musics and I listen offline but 20GB seems huge! Can someone help me pls Also I'd like to know if you can see...

  • Casual Listener
  • I have a Premium Spotify account that I use on my Mac and my iPhone. My Iphone storage is 32GB and Spotify use 19,35GB; Yes, I have a lot of musics and I listen offline but 20GB seems huge! Can someo...
  • MartinStoichkov
  • Community Legend
  • 4418 Views
  • 3 replies
  • 0 likes
  • 4418 Views
  • 3 replies
  • 0 likes

Solved!! Mudança de plano

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

  • Casual Listener
  • Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?
  • Ericalgc
  • Newbie
  • 20778 Views
  • 4 replies
  • 0 likes
  • Mudança de plano
  • 20778 Views
  • 4 replies
  • 0 likes

Songs skip to next song

Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and so on and so on. This porblem appeared today for the first ti...

  • Regular
  • Hi,   when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and s...
  • Bittencourt
  • Spotify Star
  • 820 Views
  • 5 replies
  • 0 likes
  • 820 Views
  • 5 replies
  • 0 likes

Account problems

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

  • Newbie
  • I saw the promotion for $.99 but it charge me $10 and I still don't have premium.
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Doesn't work

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

  • Newbie
  • I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...
  • Jacob
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

All Album has desapear

Hello, all my albums has desapear, can anyone help me to recover?

  • Casual Listener
  • Hello, all my albums has desapear, can anyone help me to recover?
  • perlachacalo
  • Newbie
  • 412 Views
  • 4 replies
  • 0 likes
  • 412 Views
  • 4 replies
  • 0 likes

Are downloaded songs deleted when overwritten in a playlist?

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

  • Visitor
  • When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?
  • user-removed
  • Not applicable
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Spotify premium

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a red card . It says: iPod your credit card doesn't ...

  • Newbie
  • O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a...
  • evioletrb
  • Casual Listener
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Home tab missing iOS

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

  • Casual Listener
  • I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.
  • Maxim
  • Spotify Star
  • 1233 Views
  • 3 replies
  • 0 likes
  • 1233 Views
  • 3 replies
  • 0 likes

Family plan code? Never received a code

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

  • Casual Listener
  • I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all
  • Hubo
  • Community Legend
  • 457 Views
  • 3 replies
  • 0 likes
  • 457 Views
  • 3 replies
  • 0 likes

Songs will not play at 0:0:0

Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds.A couple notes:- these are problems that only came up after the most recent update (iOS 6.8.0.3786)- i have only see...

  • Newbie
  • Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds. A couple notes: - these are problems that only came up after t...
  • Jacob
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Sonos unable to to Connect to Spotify using Iphone

HelloI am new to this site,, i have been using sonos / spotify for a few years with no issues,the last couple of days my system seems not unable to connect to spotify or add to queue... i have restarted and reinstalled everything and still no go...i ...

  • Casual Listener
  • Hello I am new to this site,, i have been using sonos / spotify for a few years with no issues, the last couple of days my system seems not unable to connect to spotify or add to queue... i have re...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Sonos unable to to Connect to Spotify using Iphone

HelloI am new to this site,, i have been using sonos / spotify for a few years with no issues,the last couple of days my system seems not unable to connect to spotify or add to queue... i have restarted and reinstalled everything and still no go...i ...

  • Casual Listener
  • Hello I am new to this site,, i have been using sonos / spotify for a few years with no issues, the last couple of days my system seems not unable to connect to spotify or add to queue... i have re...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Saved artists not showing in library

I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shouldn't be empty, since my saved artists show up on t...

  • Regular
  • I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shou...
  • 613 Views
  • 0 replies
  • 0 likes
  • 613 Views
  • 0 replies
  • 0 likes

Iphone 7+

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

  • Newbie
  • I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.
  • JPalma
  • Gig Goer
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

Finding old playlist

I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist.Upon upgrading my account this morning, I cannot find my old playlist on...

  • Newbie
  • I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist. Upon upgrading my a...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes