Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69251 Views
16 replies
37 likes

69251 Views
16 replies
37 likes

Heeeelp!

Why a can't open Spotify in my iPhone 6s?

Sandiplo12
Newbie
Why a can't open Spotify in my iPhone 6s?
2016-12-16 7:57:01 AM
2016-12-16 8:58:18 PM
Hubo
Community Legend
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

I can no longer see any artists I have that aren't downloaded

Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like really scrolling. I undownload all the artists, but...

Audrey-Lloyd
Newbie
Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like ...
2016-12-16 5:27:29 PM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

Won't log in

Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password.I have now set up a new account under same PayPal payment method but it is only giving me the free subscription.Am I ...

nathan_maan
Casual Listener
Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password. I have now set up a new account under same PayPal payment meth...
2016-12-16 3:08:33 PM
2016-12-16 4:03:56 PM
nathan_maan
Casual Listener
372 Views
5 replies
0 likes

372 Views
5 replies
0 likes

Offline listening not responding to saved music

Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me stream. Saved download can be seen but not heard. Ple...

andydalby5
Newbie
Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me st...
2016-12-16 3:46:30 PM
186 Views
0 replies
0 likes

186 Views
0 replies
0 likes

alpine ida-x305s not working with spotify iphone 7

Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I have an iphone 7 and when I plug in the USB cable with...

qschaedle
Casual Listener
Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I hav...
2016-12-16 3:41:45 PM
623 Views
0 replies
0 likes

623 Views
0 replies
0 likes

Downloaded albums do not appear in my Songs folder.

For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear in my songs folder. I've tried deleting the app and...

Indubbley
Casual Listener
For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear ...
2016-12-12 2:14:58 AM
2016-12-16 2:25:45 PM
Tkgrooms
Newbie
1625 Views
7 replies
0 likes

1625 Views
7 replies
0 likes

Cant get spotify to connect to internet without restarting phone every time?!!

I have free wi fi at my gym. Every time I go, Spotify says I'm not connected to internet even though I am. I have to power down the phone and re start and then it connects. Pain in the A#$$%? What gives?? Thank you!

1jboesky
Newbie
I have free wi fi at my gym. Every time I go, Spotify says I'm not connected to internet even though I am. I have to power down the phone and re start and then it connects. Pain in ...
2016-12-16 1:50:30 PM
190 Views
0 replies
0 likes

190 Views
0 replies
0 likes

iPhone Overseas error

I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days. The account is australian and the phone is austral...

calvin16373
Casual Listener
I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days....
2016-12-16 8:30:25 AM
2016-12-16 1:30:38 PM
SnijSpotify
Regular
590 Views
6 replies
0 likes

590 Views
6 replies
0 likes

My friends don't find me anymore

My friends do not find me anymore. And I'm logged in to facebook.

Marcelotaffe
Newbie
My friends do not find me anymore. And I'm logged in to facebook.
2016-12-16 1:20:22 AM
2016-12-16 11:54:21 AM
MartinStoichkov
Community Legend
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Solved!! Playlist

Is it possible to make playlist without using space om my device?

Tedewe
Casual Listener
Is it possible to make playlist without using space om my device?
2016-12-15 11:27:02 AM
2016-12-16 10:50:27 AM
MartinStoichkov
Community Legend
407 Views
3 replies
0 likes

407 Views
3 replies
0 likes

Stop playing

Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do I do?

Steph151
Newbie
Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do ...
2016-12-16 7:39:19 AM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

downloaded playlists don't work with offline on

i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.

Andrew15472
Newbie
i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.
2016-12-16 5:08:10 AM
170 Views
0 replies
0 likes

170 Views
0 replies
0 likes

Spotify uses too much mobile data

Hey everyone, I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, although I did not play much more than half an hour of not-downl...

VlphA
Casual Listener
Hey everyone, I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, alth...
2016-12-03 4:24:42 PM
2016-12-16 3:15:03 AM
charliegilly1
Casual Listener
1647 Views
6 replies
3 likes

1647 Views
6 replies
3 likes

waiting to download

ive downloaded spotify and signed up to a premium student account. i am trying to upload my own songs from my PC and i also have added some songs into the playlist from spotify. the ones i added from spotify are there ready to listen to. but my own l...

user-removed
Visitor
ive downloaded spotify and signed up to a premium student account. i am trying to upload my own songs from my PC and i also have added some songs into the playlist from spotify. the ones i added from...
2016-12-15 12:24:58 AM
397 Views
0 replies
1 likes

397 Views
0 replies
1 likes

Downloading

Hi. I just got Spotify premium but I can't download songs. When I switch the download button on it pops up with a message saying " download has stopped because there's no space left on this device" but I just got 50GB so I don't think that's true, no...

Jaimiekooo
Newbie
Hi. I just got Spotify premium but I can't download songs. When I switch the download button on it pops up with a message saying " download has stopped because there's no space left on this device" b...
2016-12-15 12:22:32 AM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Cell Data Usage for Downloaded Songs

Spotify used 60 megs of data to play around 35 minutes of OFFLINE songs. I reset stats before I used the app today. What gives?

jw_rip
Newbie
Spotify used 60 megs of data to play around 35 minutes of OFFLINE songs. I reset stats before I used the app today. What gives?
2016-12-15 9:23:13 PM
2016-12-15 11:10:47 PM
thequilla
Regular
393 Views
1 replies
2 likes

393 Views
1 replies
2 likes

[iOS][Your Music] My Music is being 'uncollected'

Hey, I was under suspicion for a quite a while now, but it seems that Spotify is removing songs from my "My Music" collection. But with the My Year 2016 music playlist there were quite a lot of songs that weren't added to my "My Music" section, and I...

xvilo
Casual Listener
Hey, I was under suspicion for a quite a while now, but it seems that Spotify is removing songs from my "My Music" collection. But with the My Year 2016 music playlist there were quite a lot...
2016-12-15 9:34:36 PM
325 Views
0 replies
0 likes
iOS
Your Music

325 Views
0 replies
0 likes

Music skips

Since the new update for iPhone,music on Spotify lags,does anybody else have this problem thanks

Classboy90
Newbie
Since the new update for iPhone,music on Spotify lags,does anybody else have this problem thanks
2016-12-15 7:24:07 PM
173 Views
0 replies
0 likes

173 Views
0 replies
0 likes

"Song Not Downloaded" Error

I would like to be able to play all my itunes playlists within spotify so I don't have to use multiple apps to listen to music but if I select one of my itunes playlists it will tell me that some of my songs are "Song Not Downloaded, If you own the s...

mtchristo
Newbie
I would like to be able to play all my itunes playlists within spotify so I don't have to use multiple apps to listen to music but if I select one of my itunes playlists it will tell me that some of ...
2016-12-15 6:16:48 PM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Number of tracks in playlist is different between iPhone and Windows app

With the Windows Spotify client I have saved a number of albums and of a few albums I only selected certain tracks and I have put them in a playlist.The client says there are 436 tracks in the playlist.My iPhone app sees the playlist ans says there a...

SnijSpotify
Regular
With the Windows Spotify client I have saved a number of albums and of a few albums I only selected certain tracks and I have put them in a playlist. The client says there are 436 tracks in the play...
2016-12-15 2:32:30 PM
2016-12-15 6:00:52 PM
SnijSpotify
Regular
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts