Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
71687 Views
16 replies
37 likes

71687 Views
16 replies
37 likes

My account was hacked

What can I do to get rid of the Hacker and recover my account not to mention to Strenghten it. This MacBook Air di Anna who the **bleep** is it?

user-removed
Visitor
What can I do to get rid of the Hacker and recover my account not to mention to Strenghten it. This MacBook Air di Anna who the **bleep** is it?
2016-11-25 3:25:31 PM
2016-11-26 11:27:27 AM
Hubo
Community Legend
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

Shuffle will not turn off iPad Air iOS 9

Shuffle will not turn off actually plays any song other than playlist selected at random. please help premium user thanks in advance

Bdaniels5155
Casual Listener
Shuffle will not turn off actually plays any song other than playlist selected at random. please help premium user thanks in advance
2016-11-12 12:11:43 PM
2016-11-26 11:20:17 AM
Hubo
Community Legend
917 Views
10 replies
0 likes

917 Views
10 replies
0 likes

I didnt download spotify for iphone

Hello,i wanted to download spofity app but i got a message from AppStore;unable to download app.can you help me?Thanks

Jo119
Casual Listener
Hello,i wanted to download spofity app but i got a message from AppStore;unable to download app.can you help me? Thanks
2016-11-11 4:56:52 PM
2016-11-26 11:11:09 AM
Hubo
Community Legend
493 Views
5 replies
0 likes

493 Views
5 replies
0 likes

Spotify iPhone app not working

Help please! My spotify premium app for iPhone has not been working for about 3 weeks. I reinstalled it and when I try to open it, the app does not load and remains a gray empty space. What can I do to fix this??

MeggieBoo13
Newbie
Help please! My spotify premium app for iPhone has not been working for about 3 weeks. I reinstalled it and when I try to open it, the app does not load and remains a gray empty space. What can I do ...
2013-08-15 4:50:05 PM
2016-11-26 4:34:08 AM
noracarrell
Casual Listener
6668 Views
7 replies
0 likes

6668 Views
7 replies
0 likes

Search problems

Hey there, I've seen other people having similar issues but my search bar will not load anything. It just gives me an error. I have tried restarting my device multiple times.

Owen99
Newbie
Hey there, I've seen other people having similar issues but my search bar will not load anything. It just gives me an error. I have tried restarting my device multiple times.
2016-11-25 5:48:58 AM
2016-11-26 2:14:03 AM
Nico
Community Legend
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

No device found on my iPhone with AV

Can anyone help? I have a Yamaha RX750 AV system set up on wifi and I can't find the device on my iPhone and connect to Spotify. I have both the AV and my iPhone connected to the wifi and can control the AV through my iPhone but when I try and connec...

Gaeb
Casual Listener
Can anyone help? I have a Yamaha RX750 AV system set up on wifi and I can't find the device on my iPhone and connect to Spotify. I have both the AV and my iPhone connected to the wifi and can control...
2016-11-24 2:27:57 AM
2016-11-26 1:42:13 AM
Gaeb
Casual Listener
410 Views
3 replies
0 likes

410 Views
3 replies
0 likes

Cannot login on Iphone

I have an iPhone 6s and iOs 10 and the touch keys aren't working .. If i press "login" i am not able to login ... key is not reacting to touch ... any idea or solution? thank you

Kaynyth
Newbie
I have an iPhone 6s and iOs 10 and the touch keys aren't working .. If i press "login" i am not able to login ... key is not reacting to touch ... any idea or solution? thank you
2016-11-25 9:57:02 PM
2016-11-25 11:21:46 PM
Nico
Community Legend
246 Views
1 replies
0 likes

246 Views
1 replies
0 likes

Superuser Contribution Horrible Customer Service

Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a question to be resolved, still with no resolution. Th...

l_kelley5491
Casual Listener
Why is the only way to get any sort of customer service via Twitter messaging? It is absolutely ridiculous that there is no phone line you can call with a question. I have now waited 9 hours for a qu...
2016-11-21 12:20:52 AM
2016-11-25 10:12:17 PM
user-removed
Not applicable
383 Views
2 replies
1 likes

383 Views
2 replies
1 likes

iPod shuffle

I am new to spotify, and I just downloaded the free version. I would be interested in upgrading to premium, and I had a question -- I have an iPod shuffle, so with spotify premium, will it be possible to download songs from spotify and put them on my...

anya_alsalem
Casual Listener
I am new to spotify, and I just downloaded the free version. I would be interested in upgrading to premium, and I had a question -- I have an iPod shuffle, so with spotify premium, will it be possibl...
2016-11-17 4:21:40 AM
2016-11-25 9:28:09 PM
user-removed
Not applicable
604 Views
3 replies
0 likes

604 Views
3 replies
0 likes

Solved!! Offline by artist/album?

I listen to music by artist/album. In order to make an album available offline, do I have to create a playlist for every album?

neversummer84
Casual Listener
I listen to music by artist/album. In order to make an album available offline, do I have to create a playlist for every album?
2014-03-10 3:06:18 PM
2016-11-25 9:18:58 PM
fcoclavero
Newbie
7366 Views
18 replies
4 likes

7366 Views
18 replies
4 likes

Spotify search

Spotify isn't letting me search anything. When I try to search in the bar, it says "an error occurred try again" with an explanation point ??? Help!

Muss2747
Newbie
Spotify isn't letting me search anything. When I try to search in the bar, it says "an error occurred try again" with an explanation point ??? Help!
2016-11-25 3:23:51 AM
2016-11-25 9:15:43 PM
user-removed
Not applicable
491 Views
7 replies
1 likes

491 Views
7 replies
1 likes

Spotify app draining battery?

Hello everyone. (Excuse my english)I'm using Spotify on my iPhone 6S, running iOS 10 and I've noticed that Spotify is draining my battery. This wasn't the case at firstWhen I go to Settings > Battery, it is Spotify that uses the most battery life. Wh...

ravkhalifa
Newbie
Hello everyone. (Excuse my english) I'm using Spotify on my iPhone 6S, running iOS 10 and I've noticed that Spotify is draining my battery. This wasn't the case at first When I go to Settings > ...
2016-11-25 1:48:27 PM
2016-11-25 8:37:00 PM
SkillJim
Newbie
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Como solucionar problema de pago de Spotify

Ya me cargaron los 9.00 de la promoción, pero no puedo disfrutar de premium. Soy nueva en la suscripción.

erendira2210
Newbie
Ya me cargaron los 9.00 de la promoción, pero no puedo disfrutar de premium. Soy nueva en la suscripción.
2016-11-25 6:37:16 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

The 30 Day Free Trial

I have recently received the 30 day free trial yet it only allows me toplay it on my laptop, but i would want it on my phone. Is there a way to transfer it over or have it on two devices because I listen to the music on my phone more.

jmch280101
Newbie
I have recently received the 30 day free trial yet it only allows me toplay it on my laptop, but i would want it on my phone. Is there a way to transfer it over or have it on two devices because I li...
2016-11-25 12:52:36 PM
2016-11-25 6:36:31 PM
Bittencourt
Spotify Star
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Iphone Facebook logout

I'm using the Spotify app on my Iphone 5c and created an account by logging in on my Facebook account. For some reason I've been logged out and am not able to log in anymore. I have tried to login with my facebook account, I've tried to login with my...

dieuwybella
Newbie
I'm using the Spotify app on my Iphone 5c and created an account by logging in on my Facebook account. For some reason I've been logged out and am not able to log in anymore. I have tried to login wi...
2016-05-12 1:58:12 PM
2016-11-25 4:18:57 PM
ChrispyWood
Casual Listener
367 Views
2 replies
0 likes

367 Views
2 replies
0 likes

Songs are automatically being saved to my phone

For the 2nd day in a row, i have found that over 100 songs are automatically being saved to my library, and i would like to know why. I am the only user of my spotify acct- which i access via iphone, and the music that is being saved is stuff that i ...

tanja143
Casual Listener
For the 2nd day in a row, i have found that over 100 songs are automatically being saved to my library, and i would like to know why. I am the only user of my spotify acct- which i access via iphone,...
2016-11-08 4:02:48 PM
2016-11-25 2:21:18 PM
tanja143
Casual Listener
303 Views
2 replies
0 likes

303 Views
2 replies
0 likes

Cannot search for music

I can't search for music, and whenever I try too "an error occurs" and I keep pressing "try again" but the same thing keeps popping up. I've restarted my phone 2 times and I've deleted and reinstalled the app several times already but nothing's worki...

ssharryy
Newbie
I can't search for music, and whenever I try too "an error occurs" and I keep pressing "try again" but the same thing keeps popping up. I've restarted my phone 2 times and I've deleted and reinstalle...
2016-11-25 4:36:50 AM
2016-11-25 2:07:17 PM
Grpeckroc
Newbie
331 Views
2 replies
1 likes

331 Views
2 replies
1 likes

Can't search

Have internet connection and can play music but the search bar isn't showing any results saying I'm offline. I logged out than back in to my account plus I restarted my phone ..... **bleep**

Tanner61
Newbie
Have internet connection and can play music but the search bar isn't showing any results saying I'm offline. I logged out than back in to my account plus I restarted my phone ..... **bleep**
2016-11-25 6:01:00 AM
2016-11-25 6:05:21 AM
tayerin
Newbie
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

Solved!! Search function does not work on iPad and iphone

The search function does not work on my iphone 5 and iPad Air.I have the latest version on my devices, so I have tried to remove the app and indstalling it again.I have tried to log out and in again. I have turned off my devices and turned the back o...

Gregorius83
Regular
The search function does not work on my iphone 5 and iPad Air. I have the latest version on my devices, so I have tried to remove the app and indstalling it again. I have tried to log out and in ag...
2015-01-01 6:19:12 PM
2016-11-25 5:44:45 AM
sajacket
Newbie
11836 Views
60 replies
0 likes

11836 Views
60 replies
0 likes

Search not working

My search is still not working. I uninstalled and reinstalled the app twice and still nothing is changed. How do I report this directly to Spotify? Is there an email?

sarasmile67
Newbie
My search is still not working. I uninstalled and reinstalled the app twice and still nothing is changed. How do I report this directly to Spotify? Is there an email?
2016-11-25 4:41:54 AM
2016-11-25 4:48:44 AM
mallorie1
Newbie
384 Views
1 replies
1 likes

384 Views
1 replies
1 likes

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