Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68632 Views
16 replies
37 likes

68632 Views
16 replies
37 likes

App started crash in ios9 so upgraded to ios10 and still crashes

Iphone6 plus 128gbHave tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when it accepts it crashes any help would be mint cheers

TheGrimerZ
Newbie
Iphone6 plus 128gb Have tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when i...
2016-11-24 3:58:05 AM
2016-11-24 9:32:14 AM
crematedman
Community Legend
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Send to followers: Followers not showing up

"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless. Works fine on Desktop.

henrikwils
Roadie
"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless. Works fine on Desktop.
2014-11-25 9:13:58 AM
2016-11-24 7:23:33 AM
Zahraa
Newbie
4382 Views
15 replies
2 likes
iOS

4382 Views
15 replies
2 likes

I have already pay premium and i can t login

Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days

fesophia17
Newbie
Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days
2016-11-22 3:43:05 AM
2016-11-24 2:50:26 AM
abilea
Roadie
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Solved!!Superuser Contribution Abbonement

Hello,Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?

Lu182
Newbie
Hello, Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?
2016-11-23 12:04:11 AM
2016-11-24 1:04:25 AM
MaryS
Roadie
902 Views
1 replies
0 likes

902 Views
1 replies
0 likes

Superuser Contribution Removing Facebook account from Spotify App on ipad

I am wanting to remove my spotity account from the App on an ipad as someone else now uses this. The troublshooting info has told me the attached however the 'disconnect from Facebook' option is not avaialble in my settings. Is anyone able tohelp me ...

1232055338
Newbie
I am wanting to remove my spotity account from the App on an ipad as someone else now uses this. The troublshooting info has told me the attached however the 'disconnect from Facebook'...
2016-11-23 10:48:50 PM
2016-11-24 1:01:59 AM
MaryS
Roadie
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Premium still getting ads

I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S.Have been upgraded for a good 2 months now.Thanks!

faybes1
Newbie
I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S. Have been upgraded for a good 2 months now. Thanks!
2016-11-23 9:19:44 PM
2016-11-23 12:38:58 AM
tezzz
Regular
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Family Plan Problems with iPhone

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my account - however, whenever we are using Spotify at...

edsthreads
Casual Listener
I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my ...
2016-06-09 9:06:41 PM
2016-11-23 12:28:07 AM
ptburg
Casual Listener
445 Views
2 replies
0 likes

445 Views
2 replies
0 likes

Solved!! app iphone

my app keeps freezing!!i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premium users to solve this prolem for me??thanks

cezza1234
Newbie
my app keeps freezing!! i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premi...
2016-11-23 9:44:24 PM
2016-11-23 9:55:25 PM
ItsBradderz_
Regular
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Carplay Issue

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify and navigate to my playlists. It shows up all of my ...

sdcy
Newbie
Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify a...
2016-11-23 9:20:13 PM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

Landscape mode on iPhone

Requesting for Landscape mode on Iphone Plus models.

le177
Casual Listener
Requesting for Landscape mode on Iphone Plus models.
2016-11-22 6:39:02 PM
2016-11-23 8:14:56 PM
Hubo
Community Legend
803 Views
1 replies
0 likes

803 Views
1 replies
0 likes

Unlock with Touch ID driving (safe driving)

Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I propose that you can unlock when using Spotify with Tou...

pablomedi
Casual Listener
Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I prop...
2014-10-24 2:59:30 PM
2016-11-23 7:46:50 PM
alfme
Newbie
1904 Views
4 replies
0 likes

1904 Views
4 replies
0 likes

Switched from macbook to ipad but commercials keep coming (paying user)

Hey everyone since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account)best wishes Kat

1135970901
Casual Listener
Hey everyone 🙂 since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account) best wishes ❤️ Kat
2016-11-23 11:42:29 AM
2016-11-23 6:36:10 PM
kbrooksc
Community Legend
286 Views
3 replies
0 likes

286 Views
3 replies
0 likes

Playlist no aparece

Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?

JaviVerdugo83
Newbie
Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?
2016-11-23 6:29:44 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Solved!! My local files won't download to my iphone

Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of them work! This is very annoying and if I can't do...

zp0wer
Casual Listener
Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of...
2016-11-23 5:41:47 PM
2016-11-23 6:14:54 PM
kbrooksc
Community Legend
586 Views
4 replies
0 likes

586 Views
4 replies
0 likes

Track number has a "/" slash. What do the numbers mean?

I have tried to find this in the FAQ, and I'm sure the answer is so simple that no one needs to ask. I'm playing Spotify from my iPhone through my Bose system in my Nissan.What in the world does the "x/y" mean? What does the top number represent and ...

Rodney500
Newbie
I have tried to find this in the FAQ, and I'm sure the answer is so simple that no one needs to ask. I'm playing Spotify from my iPhone through my Bose system in my Nissan. What in the world does ...
2016-11-23 6:12:05 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Mi Spotify se detiene cuando abro Facebook o cualquier otra aplicación

Necesito ayuda ! Ingresó a mi Spotify y pongo mi lista de reproducción en cuanto quiero ver Facebook o cualquier otra aplicación la música se detiene y vuelve a comenzar si vuelvo a entrar a Spotify. Tengo un iPhone 5s y cuenta premium

Caro1086cr
Newbie
Necesito ayuda ! Ingresó a mi Spotify y pongo mi lista de reproducción en cuanto quiero ver Facebook o cualquier otra aplicación la música se detiene y vuelve a comenzar si vuelvo a entrar a Spotify....
2016-11-23 6:09:54 PM
5072 Views
0 replies
1 likes

5072 Views
0 replies
1 likes

Can't get device password

I'm tyring to get a password to log in via my iPad. I click the "Set Device Password" link and get a messge that a pw has been sent to my email, but the email doesn't come through. (And, yes, I've checked my spam folder!)

toddatlanta
Newbie
I'm tyring to get a password to log in via my iPad. I click the "Set Device Password" link and get a messge that a pw has been sent to my email, but the email doesn't come through. (And, yes, I...
2016-11-22 5:52:08 PM
2016-11-23 4:12:05 PM
user-removed
Not applicable
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Spotify only plays through tv speakers

This is the weirdest thing and i cant figure it out: spotify only plays through the tv speaker and not through the connected sound system when casting from iphoneSE app to 2016 vizio smartcast 4k hdtv. Everything else i cast from my iphone to the tv ...

Brianpkelly
Newbie
This is the weirdest thing and i cant figure it out: spotify only plays through the tv speaker and not through the connected sound system when casting from iphoneSE app to 2016 vizio smartcast 4k hdt...
2016-11-22 2:13:43 AM
2016-11-23 3:36:38 AM
gregoryemiller
Casual Listener
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Every time I try to log in it says 'you've already created an account with this email address'

Just got a new iPhone. I'm hitting 'Log In' on the screen, not 'sign up' but when I enter the information it says I've already created an account with this email address. If I try to do it through facebook it says 'You have already authorized Spotify...

SoupBone
Casual Listener
Just got a new iPhone. I'm hitting 'Log In' on the screen, not 'sign up' but when I enter the information it says I've already created an account with this email address. If I try to do it t...
2016-11-22 10:29:16 PM
2016-11-23 3:07:52 AM
gilaf77
Casual Listener
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

Sync Over Cellular was disabled - Spotify iOS still synced over cellular - now charged 600 Euro

Hi, the title says it all really. I renewed my Spotify Premium subscription at a party, and the next day I discovered that it had synced 2GB+ via 4G. I immediately checked my settings, and Music Quality > Sync Over Cellular was indeed disabled (i hav...

sindreg
Gig Goer
Hi, the title says it all really. I renewed my Spotify Premium subscription at a party, and the next day I discovered that it had synced 2GB+ via 4G. I immediately checked my settings, and M...
2015-05-21 5:00:38 PM
2016-11-22 12:35:35 AM
sindreg
Gig Goer
3709 Views
9 replies
0 likes
4G
bug

3709 Views
9 replies
0 likes

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