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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62741 Views
  • 16 replies
  • 37 likes
  • 62741 Views
  • 16 replies
  • 37 likes

Spotify IOS Logs into wrong Facebook Account

This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine. I do not have the option to "disconnect from Facebook" option on the desktop app on the MAC. Plus now I am g...

  • Newbie
  • This seems to be a common problem but when trying to use the Spotify app my iPhone 6 keeps logging into my son Facebook account and not mine.  I do not have the option to "disconnect from Facebo...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

switch accounts on iPod

Hello,I just upgraded to a family account.We have an ipod in the living with spotify connected to the stereo. How do we easily switch between accounts?I don't want to be loggin on and off every time in order to switch between accounts.Does anyone kno...

  • Newbie
  • Hello, I just upgraded to a family account. We have an ipod in the living with spotify connected to the stereo.  How do we easily switch between accounts? I don't want to be loggin on and ...
  • 343 Views
  • 0 replies
  • 1 likes
  • 343 Views
  • 0 replies
  • 1 likes

Audiobooks. No WORD category under GENRES

Hi guys,I've read a few posts about audiobooks being in Browser > Genres&Moods > WordsI don't seem to have Words as a category on my premium account and really want to listen to audiobooks.Can anyone help with this?Phill

  • Newbie
  • Hi guys, I've read a few posts about audiobooks being in Browser > Genres&Moods > Words I don't seem to have Words as a category on my premium account and really want to listen to aud...
  • 487 Views
  • 0 replies
  • 0 likes
  • 487 Views
  • 0 replies
  • 0 likes

Solved!! Playlist Images

Hey guys!I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and how would I do it? Any help is appreciated thankyou!!

  • Roadie
  • Hey guys! I was wondering if there was a way to customize the image for one of my playlists. Instead of just having 4 pictures of albums in the playlist. Can I do this on my iphone or computer and h...
  • MattSuda
  • Spotify Star
  • 769 Views
  • 3 replies
  • 0 likes
  • Images
  • 769 Views
  • 3 replies
  • 0 likes

Saved songs get deleted

When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for maybe a few hours and then the next time I check they...

  • Newbie
  • When I press the plus button to save a song into "my songs" section in my library, they used to save all there but recently they all deleted. When I go onto Spotify and save new ones, the save for ma...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Can't log in, sais I have existing account

I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated please help.

  • Newbie
  • I got a new iPhone. I made sure to log out of my account on my old device, but when I try to log in in my new phone it sais I already have an active account and can't log in. Extremely frustrated ple...
  • pboydstun
  • Newbie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Offline

I have spotify premium, why isn't it allowing me to listen offline?

  • Newbie
  • I have spotify premium, why isn't it allowing me to listen offline?
  • ErickRGuetta
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

I don't see any friends for sharing?

Hi, first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that!If I want to share a song with my friend (I added them already), I can'...

  • Regular
  • Hi,   first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that! If I want...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Cannot change tracks when connected to my car iPhone cable

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost that function and the ability to show track info o...

  • Newbie
  • Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist date order

Hello! I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting from the last one I add. On Desktop is fine, but on the iphon...

  • Casual Listener
  • Hello!  I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting fro...
  • Ingredient
  • Casual Listener
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

Changed my settings and now my iOS music is gone

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spotify abroad for 14 days." I'd just changed schools, a...

  • Newbie
  • A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spoti...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Device Management

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

  • Visitor
  • How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?
  • user-removed
  • Not applicable
  • 901 Views
  • 6 replies
  • 0 likes
  • 901 Views
  • 6 replies
  • 0 likes

Old app update

Hey guys, I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S+. Running iOS 10.1 right now, but it has been the same in iOS 9 a...

  • Casual Listener
  •  Hey guys,   I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S...
  • handari
  • Casual Listener
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution help for my premium account

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

  • Regular
  • cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER
  • MaryS
  • Roadie
  • 562 Views
  • 8 replies
  • 0 likes
  • 562 Views
  • 8 replies
  • 0 likes

spotify app on my phone wont allow me to log on

Hi -I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the app on my phone in order for spotify to work on my ph...

  • Newbie
  • Hi - I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the ...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Premium not work

Hi Guys,I pay for premium but Spotify show me that I have only a free subscription.I already logoff, start session again, reinstall the app, etc.Any idea?My ID mipro1940Thanks in advance.

  • Newbie
  • Hi Guys, I pay for premium but Spotify show me that I have only a free subscription. I already logoff, start session again, reinstall the app, etc. Any idea? My ID mipro1940 Thanks in advance.
  • Smaturin66
  • Newbie
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

When connect to my car stereo, I can't listen to music, this since the last iPhone update! Help

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

  • Casual Listener
  • Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!
  • roromirey
  • Casual Listener
  • 631 Views
  • 2 replies
  • 0 likes
  • 631 Views
  • 2 replies
  • 0 likes

Solved!! Spotify premium not working on phone and still getting commercials on desktop

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal. But on my desktop, I am still getting commercials, and on my iphone 4s it says only premium users can ...

  • Casual Listener
  • I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal.  But on my desktop, I am still getting commerc...
  • lusijacobo98
  • Newbie
  • 1247 Views
  • 10 replies
  • 0 likes
  • 1247 Views
  • 10 replies
  • 0 likes

Spotify interface

Hi everybody !Why my interface is like that ?What I need to do to get the "normal" display ?Thank you !

  • Visitor
  • Hi everybody ! Why my interface is like that ? What I need to do to get the "normal" display ? Thank you !
  • user-removed
  • Not applicable
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes